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Reviews of Somerset International Building Tianjin

4.5 out of 5
Somerset International Building Tianjin
No.75 Nanjing Road, Heping District, Tianjin, Tianjin

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Caroline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
While our stay got off to a rocky start, the staff were very helpful in sorting out some broken appliances. The room was very clean and comfortable. The halls had a lot of visible dust at the carpet edges but otherwise common spaces were also clean.
Stayed 5 nights in Mar 2024
Response from Somerset International Building Tianjin on 6 Apr 2024
Thank you very much for staying with us and sharing your feedback with us. We’re appreciated that you and your family are satisfied with the work of our staff. And we would like to express our apology again that the trouble and inconvenience caused to you by the bad situation of our appliances. Thank you for your understanding. And we are committed to improving hardware facilities and customer service level. We hope to be able to welcome you again.

10/10 Excellent

Li

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Somerset International Building Tianjin on 5 Apr 2024
Thank you for choosing Somerset International Building, Tianjin. We are very glad to receive such positive feedback from our guest. And we are looking forward to serve you again.

10/10 Excellent

Ji

Liked: Cleanliness, amenities, property conditions & facilities
Great location and view
Stayed 1 night in Feb 2024
Response from Somerset International Building Tianjin on 6 Feb 2024
Thank you for choosing Somerset International Building, Tianjin. We are very glad to receive such positive feedback from our guest. And we are looking forward to serve you again

8/10 Good

Mei Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
Very comfortable well located clean accommodation. Easy and quick check in, secured and conveniently located with many trendy and interesting restaurants nearby. Will certainly return.
Stayed 1 night in Nov 2019
Response from Maria Zhang on 22 Nov 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering excellent service. Once again, thank you for your valued patronage. From all of us at Somerset International Building Tianjin, we look forward to welcoming you again at any one of our serviced residences.

8/10 Good

Quee Jong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with Somerset International Building...
The apartment was nice & clean, staff were friendly & helpful. Overall was good and we were happy with stay.
Stayed 2 nights in Jan 2019
Response from Maria Zhang on 13 Jan 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering excellent service. Once again, thank you for your valued patronage. From all of us at Somerset International Building Tianjin, we look forward to welcoming you again at any one of our serviced residences.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
The building is in a central location in downtown Tianjin. The view on level 31 was spectacular. There was enough space for everyone. The staff were polite and courteous although their English is limited. We stayed in a two bedroom apartment but it’s more of a one bedroom plus a study. A rollaway bed was added upon our request and it was such a letdown. The bed was very hard and with very thin cushioning. Moreover, it wasn’t long enough for an adult. Choices at breakfast wasn’t great and it finishes at 9:30am, fairly early for people on holidays. Overall we had a pleasant stay and would consider staying again.
Response from Maria Zhang on 13 Apr 2018
Thank you for choosing the Somerset International Building Tianjin as one of your preferred residences. We are delighted to learn that you have enjoyed your stay with us. At the same time, we are happy to have exceeded your expectations in our service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to deliver better service. From all of us here at the Somerset International Building Tianjin ,thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon.Take care and cheers!

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and comfy place
There area is really nice, behind the hotel there is many good restaurants and bars, there is also the old neighborhood of tianjin really nice architecture, moreover it only needs around 20 mints to the airport.
Stayed 1 night in Jul 2017
Thank you for your time writing us this review. We are delighted to have you staying with us and it is our pleasure serving you too. So happy to hear that you have enjoyed your stay and we look forward to welcoming you again soon. Take care and cheers!

6/10 Okay

Jenny, Los Angles, CA

Liked: Staff & service
Disliked: Room comfort
We arrived hotel at 10:20 PM after long international trip. There were no any restaurant opening or room service in hotel. The next morning when we go to for breakfast we were told only including one breakfast and need to pay additional RMB 80. But When I booked the one bedroom room it showed up to 3 guests and including free internet and breakfast. By the way the room is large enough and clean. Water pressure for shower is good.

10/10 Excellent

Mr & Mrs Mah, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice staff
The hotel is centrally located and subway station is just nearby. The hotel staff is friendly and helpful and they all demonstrate good abilities to interact with guests. The club and restaurant staff is particularly warm to provide updated travel information and make a set of Chinese dumplings delivering to our room after their cooking lessons organized for hotel guests. If you want not just good facilities but also friendly services for your stay, this hotel is the right choice in Tianjin.

10/10 Excellent

coach422001, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short-term apartment in Tianjin
Awesome room, kitchen, laundry, living space. Close to banks, food. Easy to get to various areas of Tianjin. Helpful staff, some did not speak English. My girlfriend hurt her hand and when we got back to the room the staff had written a note of concern and provided some bandages, gauze and tape. Very nice touch. Quiet living for sleeping, nice view of the city. Great for business professionals who need to stay a period of time in the city.

8/10 Good

rg, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, price,and quality
great location, price,and quality

10/10 Excellent

Jerry, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best secret in Tianjin
If you don't need (or want to pay for) a fancy entrance and lobby, this is the place for you. Spacious apartments, perfectly appointed for the business traveler, spectacular views. Breakfast is rather modest but you do have your own full kitchen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly disappointed
Over the years of travelling, Somerset has always been one of my top choices to stay-in during vacations. However, with comparison of my last stay-in with the recent ones, it seemed that the serviced residence has reduced its quality standard by a bit. No doubt, the serviced residence is still good in terms of cleanliness of room, service quality. However, the hotel amenities lacks maintenance and the bed is hard as any wooden plank can be. Location wise, the serviced residence is located in between the CBD area and as well as some upscale malls. A bus-stop is located directly in front of the serviced residence, so there shouldn't be any problem of travelling.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in city center
Hotel room was too hot, I tried to cool it off with AC but it did not work; even leaving the window open did not cool it sufficiently. Service in Club Lounge excellent, staff very helpful and meeting room was very good.

10/10 Excellent

sai

Stayed 2 nights in Nov 2023
Response from Somerset International Building Tianjin on 22 Jan 2024
Thank you for choosing Somerset International Building, Tianjin. We are very glad to receive such positive feedback from our guest. And we are looking forward to serve you again.

10/10 Excellent

TAO-PEN

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Somerset International Building Tianjin on 22 Jun 2023
感谢您入住天津盛捷国际大厦服务公寓,我们会不断提升我们的软硬件服务水平，期待能再次为您提供优质的服务。

10/10 Excellent

NAMGYEOM

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023
Response from Somerset International Building Tianjin on 6 Jun 2023
Thank you very much for taking your time to share your feedback with us.Thank you for your valued patronage. From all of us at Somerset International Building Tianjin, we hope to be able to welcome you again and have another opportunity to serve your better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for your time writing us this review. We look forward to welcoming you again soon.

10/10 Excellent

kent, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
市街地の移動に便利なホテル
ホテルのフロントは、愛想がよく、日本語も話せるので、チェックインもスムーズです。部屋は、１ＬＤＫの部屋を予約しましたが、とても快適でした！ＬＤＫは、広く、料理をする人ならとても使いやすいキッチンがあるので、おすすめです。朝御飯は、和中があり、中華料理が苦手な人も問題ないと思います。ただ、食事に関しては、おなか一杯になるいう程度で、特筆することはありませんが。 ホテルの近くには、バス停もあり、移動には不自由しません。バスを使えば繁華街のビンジャンダオにも5分程度で行くことができます。 ホテルの中にも日本料理店がありますが、10分ほど歩くと焼肉屋や居酒屋などが数件あります。 部屋も環境も快適で、おすすめのホテルです。
Response from Maria on 15 May 2017
天津 サマセット 国際ビル アパートへのご好評、ご意見をいただき、誠にありがとうございます。こちらがアパートのサービス、施設など、各方面を向上するために、引き続き努力させて頂きます。お客様の再度お越しにお待ちしております。

8/10 Good

JAE SANG, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고의 호텔
출장으로 성인 2명이상 숙소를 이용해야한다면 무조건 추천합니다. 유일한 단점은 숙소위치가 역에서 약2블럭 500미터 이상 떨어져 있어서 성인걸음으로 15분정도 걸린다는게 유일한 단점입니다. 그외 조식, 청결, 서비스 모두 만족했습니다.

6/10 Okay

qingfeng

Liked: Cleanliness, staff & service
酒店总体感觉只能用一般来形容，没什么值得惊喜的！当然，前台，客房和餐厅工作人员的态度和服务还不错！最大的问题是我们一共四个成人入住，酒店只提供三份早餐，不清楚是网站的原因，还是酒店本身的问题。

8/10 Good

sogo, japan

Liked: Cleanliness, property conditions & facilities, room comfort
都心のオアシス的なホテル
部屋も広く快適でした。朝食も、バラエティは多くないですが、おばちゃんが親切に応対してくれてとても気持ちが良かったです。また、次回もお願いします。
Response from General Manager on 3 Aug 2016
Thank you for your time writing us this review. We are delighted to have you staying with us and it is our pleasure serving you too. So happy to hear that you have enjoyed your stay and we look forward to welcoming you again soon. Take care and cheers!

10/10 Excellent

suyeon, 天津

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent! !
야경 넘 멋졌어요! 위치.서비스.가격 모두 훌륭합니다~조식이 80위안이라는것만 빼고는 다 만족만족^^

8/10 Good

ZHENG

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

MIN SE, 서울

Liked: Staff & service
출장여행 추천
깨끗하고 편안했습니다.추천합니다.

10/10 Excellent

PAUL PO-CHEN, 加拿大

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
意外驚喜，物超所值！
意外驚喜，物超所值！

10/10 Excellent

김용지, 대전

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔한 인테리어, 캡짱좋은 서비스
방도 크고 깔끔해서 매우 좋았음!!!

10/10 Excellent

Mattias F, Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grymt lägnhets hotel i centrala Tianjin
Det mest prisvärda hotellet jag ahr bott på, sköna sängar, underbar vy och riktigt bra service, tyvärr lider de av samma problem som de mesta av hotels.com hotel i Kina gör av dvs kartan man får när man bokar är helt fel och leder till någon helt annan stans, så kolla upp någon annan karta eller be en taxichaufför köra dig. Men det är ett hotell som helt klart är värt pengarna.