Outdoor pool, pool umbrellas

Reviews of Hycinth Hotels

5 out of 5
Hycinth Hotels
Manorama Road, Thampanoor, Thiruvananthapuram, Kerala

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 187 reviews" "
Rating 8 - Good. 55 out of 187 reviews" "
Rating 6 - Okay. 19 out of 187 reviews" "
Rating 4 - Poor. 2 out of 187 reviews" "
Rating 2 - Terrible. 10 out of 187 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Paramjot

Travelled with partner
Liked: Cleanliness, amenities
Stayed 7 nights in Feb 2024
Response from Arun Karthik - Front Office Manager on 10 Apr 2024
Dear Guest,I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologies for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel brand as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum.Warm Regards,Arun KarthikFront Office Manager

10/10 Excellent

Rahul

Stayed 1 night in Dec 2023

2/10 Terrible

Bramanandaswamy

Stayed 1 night in Nov 2023

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Arun Karthik - Front Office Manager on 22 Oct 2023
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on Expedia.comAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,Arun KarthikFront Office Manager

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
So happy staying there. Superb staff, very comfortable rooms, enjoyed a lot!
Stayed 3 nights in Sep 2023
Response from Arun Karthik - Front Office Manager on 22 Oct 2023
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on Expedia.comAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,Arun KarthikFront Office Manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I was personally welcomed by Mr. Rajneesh Bhatt and Ms. Winona Gopal Das who offered their assistance. I am impressed by their cordiality and professionalism.
Stayed 2 nights in Jul 2023
Response from Arun Karthik - Front Office Manager on 24 Jul 2023
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on Expedia.com.At Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,Arun Karthik

10/10 Excellent

Sherian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Arun Karthik on 10 Jul 2023
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on Expedia.com.At Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,Arun KarthikFront Office Manager

10/10 Excellent

Thomas

Stayed 1 night in Mar 2023
Response from Arun Karthik - Front Office Manager on 2 Apr 2023
ear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on ExpediaAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service/hygiene/cleanliness was excellent. Room condition could be improved. Had issues with TV in the room (with the set-up box) frequently. Other than this, every other aspect was great, especially the sumptuous breakfast! All in all, would say, very happy with stay.
Stayed 6 nights in Feb 2023
Response from General Manager on 6 Mar 2023
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on ExpediaAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,S K SinhaGeneral Manager

10/10 Excellent

Ramya, orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and friendly staff
Stayed 1 night in Feb 2023
Response from General Manager on 6 Mar 2023
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on ExpediaAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,S K SinhaGeneral Manager

10/10 Excellent

Shone

Response from General Manager on 6 Mar 2023
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on ExpediaAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,S K SinhaGeneral Manager

8/10 Good

ARUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Jan 2023
Response from General Manager on 6 Mar 2023
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on ExpediaAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,S K SinhaGeneral Manager

6/10 Okay

Madan

Stayed 1 night in Mar 2022

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from S K Sinha on 25 Oct 2021
Dear Mr. Vijay, Greetings from Hycinth Hotels, Trivandrum !!! Thank you for taking a moment to review us. At Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. We look forward to welcoming you soon again. Warm Regards, S K Sinha General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Sharath on 21 Jul 2021
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, Team – Hycinth Hotels

6/10 Okay

Chellappan

Travelled with family
Liked: Cleanliness
The WiFi did not work and the food at the hotel was subpar. Room was clean and comfortable.
Stayed 5 nights in Mar 2020
Response from S K Sinha on 21 Mar 2020
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologize for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

8/10 Good

JJ, Andover, US

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly hotel staff and choice of food at restaurant.I succumbed to their billboard size spa service ads plastered on elevators. I decided to get mani pedicure. The attendant didn’t have implements or more than 3 nail polishes- mani pedi was a joke. I complained to the hotel manager but no follow up, very disappointed.
Stayed 4 nights in Feb 2020
Response from S K Sinha on 21 Mar 2020
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologize for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from S K Sinha on 22 Feb 2020
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Location is good. Staff are all very attentive. My bedroom suite for very big and very clean. Excellent range of toiletries. My only negative feedback is that there was bad faulty smell emitting from the wash basin area whenever i turn on the tap and use the sink. Please rectify this. Not pleasant to be washing your face with bad smell coming out from the sink.
Stayed 1 night in Jan 2020
Response from S K Sinha on 4 Feb 2020
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologize for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from S K Sinha on 19 Jan 2020
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Not happy with customer service when we reached out for change in reseervation
Stayed 1 night in Oct 2019
Response from S K Sinha on 27 Nov 2019
Dear Concern, Please be informed that if you would have directly booked with us we would have helped you with any sort of amendment, but as you have booked via third party, we will not be able to do any amendment, as it will be a kind of breach of contract.

10/10 Excellent

NEERAJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for the money
Stayed 1 night in Oct 2019
Response from S K Sinha on 8 Nov 2019
Dear Mr. Neeraj, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 Excellent

Anup, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great staff, well located for the price point
Stayed 2 nights in Oct 2019
Response from S K Sinha on 8 Nov 2019
Dear Mr. Anup Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
e best!
Regularly stay here, it is superb, rooms, food and exceptional staff. Five stars are not enough! Highly recommend
Stayed 2 nights in Oct 2019
Response from S K Sinha on 25 Oct 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from S K Sinha on 25 Oct 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet didn't work for most of the trip - for business travellers like me - an internet connection is essential....
Stayed 4 nights in Oct 2019
Response from S K Sinha on 25 Oct 2019
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologize for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Fantastic stay , excellent food , great location , excellent service , highly recommend snd will recommend to friends coming from Australia on regular visit to kerala,
Stayed 2 nights in Sep 2019
Response from S K Sinha on 25 Oct 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 Excellent

AJIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* star hotel
This is my second stay at Hysinth. Overall no complaints about the hotel. Excellent facilities, staff very helpful and good breakfast. Definitely recommend this hotel to anyone visiting Trivandrum.
Stayed 7 nights in Sep 2019
Response from S K Sinha on 26 Sept 2019
Dear Mr. Ajit, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service WiFi excellent breakfast was very tasty rooms very clean good central location
Stayed 1 night in Sep 2019
Response from S K Sinha on 26 Sept 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

8/10 Good

Subhash

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from S K Sinha on 12 Aug 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from S K Sinha on 19 Jul 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

2/10 Terrible

TV, Florida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a five star hotel the night manager was polite but the rooms are dusty and dirty will never stay there again
Stayed 1 night in Apr 2019
Response from S K Sinha on 22 Jul 2019
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologize for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

2/10 Terrible

TV, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst i had lot of issues although i Booked for two days i left the first day in hours it was dirty and moldy i called expedia to cancel for the second day and the management gave me a hard time .I have stayed in this property when they were new it was excellent can't imagine its rated 5 star by no means its a five star property
Stayed 1 night in Aug 2016
Response from S K Sinha on 22 Jul 2019
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologize for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

10/10 Excellent

DT, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, well located in town. The property was very nice and clean. Rooms were well appointed with all amenities. Good shower with high pressure. Friendly and helpful staff. Good food in the restaurant. Good breakfast selection. Uber easily available for trips around town.
Stayed 1 night in Jul 2019
Response from S K Sinha on 19 Jul 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

8/10 Good

Usha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from S K Sinha on 19 Jul 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from S K Sinha on 18 Jul 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

2/10 Terrible

Verified traveller

Stayed 3 nights in Jun 2019
Response from S K Sinha on 12 Jul 2019
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologise for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. Kindly let us know where we have fallen short so that we can prevent similar situation from re-occurring again in the future to you and to anyone. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

6/10 Okay

Sudesh

Liked: Staff & service
Stayed 1 night in Jun 2019
Response from S K Sinha on 1 Jul 2019
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologise for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful to be in Hycinth, Trivandrum
It was an amazing stay
Stayed 1 night in Jun 2019
Response from S K Sinha on 25 Jun 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasent stay and staff hospitality, enjoyable food selection on buffet menu.. Would recommend to anyone..
Stayed 2 nights in Jun 2019
Response from S K Sinha on 25 Jun 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again.

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable smart hotel, recommended
Stayed here several times now, really like it. Marred a bit this time with my pre paid-room not being ready...... Jade cafe staff excellent, guest liaison lady did her very best, lovely bell boys, kind, helpful. Overall as good as always. I have tried other hotels in the past, but will continue to stay at the Hycinth. It was only one blip! Still highly recommended.
Stayed 5 nights in May 2019
Response from Sharath S Nair on 5 Jun 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from S K Sinha on 8 May 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us on Expedia At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.I am proud that my staff has been attentive to guest needs and has taken good care of you. Will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from S K Sinha on 6 May 2019
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us . At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you, Will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

8/10 Good

SATISH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Excellent with all the best facilities, but one minus point they don't have subscribed pay TV channels that is not good to hear from the 🌟 rated hotel, very disappointed.
Stayed 2 nights in May 2019
Response from S K Sinha on 6 May 2019
Dear Mr. Satish, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. Regarding the TV channels , due to trial regulations we have certain issues in knowing the guest requirements for TV channels. Before your next visit we assure you that the issue will be fixed and rectified. Warm Regards, S K Singha Hotel Manager

2/10 Terrible

Ganesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad exp
Got a very pathetic room and i was in a hurry so didnt get time to complaint.AC which was not cooling and totally a bad experience
Stayed 1 night in Apr 2019
Response from Sharath on 23 Apr 2019
Dear Sir, On the Outset, we are extremely sorry for the inconvenience caused. We will see to it that the same is informed to the management and specific action will be taken.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the Staff were very friendly and attending to our needs promptly. We stayed there 9 days and everything went smooth. Last night we had faced trouble with the cable network, which was due a third party involvement.
Stayed 8 nights in Mar 2019
Response from Sharath S Nair on 11 Apr 2019
Dear Guest, Greetings from Hycinth By Sparsa,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you, Will definitely share your kind words of appreciation to them.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, room and bathroom was clean
Stayed 2 nights in Mar 2019
Response from Sharath on 22 Mar 2019
Greetings from Hycinth By Sparsa,Trivandrum !!! Thank you for taking a moment to review us . At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you, Will definitely share your kind words of appreciation to them.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very clean. very modern. As someone from Canada - I was impressed - you wouldn't know you left Canada..
Stayed 5 nights in Mar 2019
Response from Sharath S on 19 Mar 2019
Greetings from Hycinth By Sparsa,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. We look forward to welcoming you soon again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2019
Response from Sharath on 3 Apr 2019
Dear Guest, Greetings from Hycinth Hotels ,Trivandrum !!! Thank you for taking a moment to review us . At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you, Will definitely share your kind words of appreciation to them

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff very friendly and helpful. Restaurant very good with variety of choices.
Stayed 2 nights in Feb 2019
Response from Sharath on 13 Mar 2019
Dear Guest, Thank you for you review. We are happy to know that our staff has been attentive to fulfil your needs so that you can have a pleasant experience. We look forward t welcome you back at Hycinth Hotels.