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Reviews of The Dalles Inn

2.5 out of 5
The Dalles Inn
112 West 2nd Street, The Dalles, OR

Reviews

8.0

Very good

Rating 10 - Excellent. 386 out of 1000 reviews" "
Rating 8 - Good. 347 out of 1000 reviews" "
Rating 6 - Okay. 164 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Business traveller
Very friendly staff! Easy to check in and clean. Thanks!
Stayed 1 night in Apr 2024
Response from the dalles inn on 17 Apr 2024
Thank you Jake for this amazing response, we hope to see you again.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is getting fully restored, basic rooms right in the center of town. Will be great to see it restored and new.
Stayed 1 night in Apr 2024
Response from the dalles inn on 17 Apr 2024
Thank you Scott for the amazing response, we hope to see you again.

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing for what we came for. A place to sleep after a concert at the Granada theater which is right down the road.
Stayed 1 night in Apr 2024
Response from The Dalles Inn on 17 Apr 2024
Thank you Amber for the review, we hope to see you again.

10/10 Excellent

Jeremiah T

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very convenient hotel for people working in downtown.
Stayed 1 night in Apr 2024
Response from The Dalles Inn on 8 Apr 2024
Thank you so much Jeremiah for the amazing review, we hope to see you again!

8/10 Good

Neal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lots of traffic noise late evening and early morning. Room was clean, well equipped, and bed was comfortable but hard to sleep through the vehicle traffic noise.
Stayed 1 night in Apr 2024
Response from The Dalles Inn on 8 Apr 2024
Thank you so much Neal for the amazing review, we hope to see you again!

10/10 Excellent

Alejandro, Hermiston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long trip we were very tired and get 2 hours early and Cristina get us a room ready right away thanks Cristina.
Stayed 1 night in Apr 2024
Response from The Dalles Inn on 7 Apr 2024
Thank you so much Alejandro for the amazing review, we hope to see you again!

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff stayed late for our arrival, amazing! I liked the upgrades/renovations. The bed was comfortable. Everything worked great. Conveniently located in walking distance of restaurants and shopping.
Stayed 2 nights in Mar 2024
Response from The Dalles Inn on 7 Apr 2024
Thank you so much Todd for the amazing review, we hope to see you again!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Dalles Inn on 7 Apr 2024
Thank you so much Ann for the amazing review, we hope to see you again!

6/10 Okay

Jay

Travelled with family
Liked: Cleanliness, staff & service
Main wing closed for renovation. Breakfast area was makeshift. Relatively good price and well located downtown.
Stayed 1 night in Feb 2024
Response from The Dalles Inn on 17 Apr 2024
Thank you Jay for the review, we hope to see you again.

6/10 Okay

Carl

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The gentleman at check in was great, however the lady at check out was not so pleasant. The was no hot water for making tea or oatmeal at the breakfast area and every single yogurt in the fridge was past it’s best before date. Room was okay, the bed would make a weird noise anytime either one of us moved and the road noise was fairly loud. Property was under construction so I’m sure it’ll just get better and better.
Stayed 1 night in Feb 2024
Response from The Dalles Inn on 29 Feb 2024
Thank you for taking the time to give us the review. We apologize we could not meet your standards for this stay. We hope we can accommodate your stay better next time.

10/10 Excellent

Arleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from The Dalles Inn on 29 Feb 2024
Thank you Arleigh for the great review!

6/10 Okay

Katleen

Travelled with pets, Travelled with partner
Liked: Cleanliness
Not a bad place.
Stayed 1 night in Feb 2024
Response from The Dalles Inn on 22 Feb 2024
Good morning Katleen thank you for the good review, we hope to see you again.

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service
Excellent front desk. Lots of construction trucks around facility and blocking parking lot.
Stayed 1 night in Feb 2024
Response from The Dalles Inn on 22 Feb 2024
Thank you Marcia for the excellent review, we hope to see you again.

10/10 Excellent

Roger

Travelled with family
Liked: Staff & service
It is in process of being renovated. Until then, the breakfast is grab and go in contrast to really nice hot breakfast in past.
Stayed 1 night in Feb 2024
Response from The Dalles Inn on 19 Feb 2024
Thank you so much Roger for the amazing review, we hope to see you again!

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast inconvenient and poor tv reception.
Stayed 1 night in Feb 2024
Response from The Dalles Inn on 14 Feb 2024
Thank you for taking the time to give us the review. We apologize we could not meet your standards for this stay. We hope we can accommodate your stay better next time.

4/10 Poor

Jerry

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is under extensive renovation. The beds we requested and paid for do not exist during this renovation. This should be noted on the website. Plumbing does not work properly as the shower runs really hot if someone turns cold water on and the toilet struggles to flush.
Stayed 1 night in Feb 2024
Response from The Dalles Inn on 14 Feb 2024
Thank you for taking the time to give us the review. We apologize we could not meet your standards for this stay. We hope we can accommodate your stay better next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price is right!
It seemed clean. I didnt realize this is a motel vs hotel, so our room door came in right off the parking lot. We actually brought in some pepples and dirt on our shoes, since there are only hard floors. Otherwise, it was good. The price was good.
Stayed 1 night in Jan 2024
Response from The Dalles Inn on 1 Feb 2024
Thank you so much for the amazing review, we hope to see you again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Staff are so nice and helpful.
Stayed 5 nights in Jan 2024
Response from The Dalles Inn on 29 Jan 2024
Thank you so much for the amazing review, we hope to see you again!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Dalles Inn on 1 Feb 2024
Thank you so much Daniel for the amazing review, we hope to see you again!

8/10 Good

Mary, Boise

Travelled with partner
Stayed 1 night in Jan 2024
Response from The Dalles Inn on 10 Jan 2024
Thank you Mary for the great review, we hope to see you soon.

10/10 Excellent

Raf

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, our room was way better than I expected it to be! Looks like a Worldmark room with modern furniture and bathroom fixtures, good sized fridge, catv, new flooring and even a little Keurig machine w assorted pods! Lots of assorted pillows to select from and comfy beds. Perfection!!! A great start to our trip. Thank you!!!
Stayed 1 night in Jan 2024
Response from The Dalles Inn on 10 Jan 2024
Thank you Raf for the great review, we hope to see you soon.

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Dec 2023
Response from The Dalles Inn on 3 Jan 2024
Thank you Kimberly for the great review, we hope to see you soon.

10/10 Excellent

vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Nice comfy king bed, white apeal, meaning the bedding was all white so real clean. Nice large dressing mirror. Burgerville across the way. Old town setting to explore.
Stayed 1 night in Dec 2023
Response from The Dalles Inn on 3 Jan 2024
Thank you Vicki for the great review, we hope to see you soon.

10/10 Excellent

Zoe', Klickitat

Liked: Staff & service
Nice rooms and nice staff
Stayed 1 night in Oct 2023
Response from The Dalles Inn on 3 Jan 2024
Thank you Zoe for the great review, we hope to see you soon.

10/10 Excellent

Timothy

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Dalles Inn on 6 Dec 2023
Thank you Timothy for the great review, we hope to see you soon.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Cozy little Inn. The heater heats, and the curtains can black out the apocalypse. It's got a bed that's comfy, some pillows that were a little more flat than my liking, but I made it out okay. The shower control was weird, you gotta pull and then guess where the just right temperature is. Again, I made it out okay. I recommend this place, it's at the end of the long stretch of fun stuff to do in the Dalles.
Stayed 1 night in Nov 2023
Response from The Dalles Inn on 30 Nov 2023
Thank you Jason for the great review, we hope to see you soon.

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check in 😀😀
Stayed 1 night in Nov 2023
Response from The Dalles Inn on 30 Nov 2023
Thank you Janet for the great review, we hope to see you soon.

8/10 Good

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior rooms are clean and comfortable. There is traffic noise in the night.
Stayed 2 nights in Nov 2023
Response from The Dalles Inn on 22 Nov 2023
Thank you Sabrina for the great review, we hope to see you soon.

2/10 Terrible

teun

Disliked: Cleanliness, staff & service, property conditions & facilities
no housekeeping. They didn't take out garbage or do any cleaning.
Stayed 3 nights in Oct 2023
Response from The Dalles Inn on 22 Nov 2023
Thank you for taking the time to give us the review. We apologize we could not meet your standards for this stay. We hope we can accommodate your stay better next time.

4/10 Poor

Sue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
The lady who checked us in was amazing! She went out of her way to make things right. She did state that the hotel was going to be renovated soon and the elevator was not working and was not scheduled to be repaired. We were put on the third floor without a working elevator. Of course, since I had already paid for the room through Hotels.com, I could not get a refund. Usually hauling luggage up three flights of stairs would not be problematic, however I am scheduled for a knee replacement. Hope you have better luck than we did at this hotel.
Stayed 1 night in Oct 2023
Response from The Dalles Inn on 22 Nov 2023
Thank you for taking the time to give us the review. We apologize we could not meet your standards for this stay. We hope we can accommodate your stay better next time.

10/10 Excellent

Tara

Stayed 1 night in Oct 2023
Response from The Dalles Inn on 22 Nov 2023
Thank you Tara for the great review, we hope to see you soon.

10/10 Excellent

Kristina

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Great great customer service
Stayed 1 night in Oct 2023
Response from The Dalles Inn on 27 Oct 2023
Thank you Kristina for the great review, we hope to see you soon.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Dalles Inn on 26 Oct 2023
Thank you for the great review, we hope to see you soon.

4/10 Poor

John

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Oct 2023
Response from The Dalles Inn on 26 Oct 2023
Thank you John for the great review, we hope to see you soon.

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, convenience to interstate and to local sites.
Stayed 2 nights in Oct 2023
Response from The Dalles Inn on 26 Oct 2023
Thank you Dorothy for the great review, we hope to see you soon.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from The Dalles Inn on 26 Oct 2023
Thank you Lori for the great review, we hope to see you soon.

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly and hard working employees
Stayed 1 night in Oct 2023
Response from The Dalles Inn on 26 Oct 2023
Thank you Beth for the great review, we hope to see you soon.

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I requested a nonsmoking room and it seems like since elevator wasn’t working I was given a smoking room. I checked in late last night and immediately went to sleep. Unfortunately I woke up reeking of cigarette smoke (I’m especially sensitive to odors, but I haven’t stayed in a hotel that offered smoking rooms in years and was exhausted when I checked in so it wasn’t immediately obvious I was in a smoking room). Now, not only do I have a horrible headache but all my clothes smell like smoke too!!! If cigarette smoke doesn’t bother you and you’re fine booking one type of room and having the person at the front desk disregard your request without asking you you might have an OK stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Philippe

Stayed 1 night in Oct 2023
Response from The Dalles Inn on 26 Oct 2023
Thank you Philippe for the great review, we hope to see you soon.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff
I was truly impressed with our check in. The young woman helping us couldn’t have been more professional, helpful, friendly and knowledgeable. On the scale of 1-10, my husband and I give her 25.
Stayed 2 nights in Oct 2023
Response from The Dalles Inn on 26 Oct 2023
Thank you Jean for the great review, we hope to see you soon.

10/10 Excellent

PAUL, CASTLE ROCK

Stayed 1 night in Oct 2023
Response from The Dalles Inn on 9 Nov 2023
Thank you Paul for the great review, we hope to see you soon.

6/10 Okay

Nathan

Business traveller
Disliked: Amenities, property conditions & facilities
Breakfast was pretty limited, no hot foods.
Stayed 2 nights in Oct 2023
Response from The Dalles Inn on 26 Oct 2023
Thank you Nathan for the great review, we hope to see you soon.

10/10 Excellent

Geoff

Stayed 1 night in Oct 2023
Response from The Dalles Inn on 26 Oct 2023
Thank you Geoff for the great review, we hope to see you soon.

6/10 Okay

Kourtney

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This was a very last minute stop for the evening on a road trip. We chose this hotel and while we had the absolute sweetest lady check us in, we encountered many earwigs along the hallways. That led us to spending almost 2 hours pulling apart all the bedding and checking under everything to make sure there weren’t any in the room…and thankfully there weren’t…but it had our kids all worried so it just made for a longer night than we needed & a bit more worrisome. Earwigs are harmless but it definitely makes you feel a little crawly when you really just want a clean & comfy night in. We didn’t ask for a different room or for a refund, but would have if we found any in ours.
Stayed 1 night in Oct 2023

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for a quick stay, wonderful staff. But key card stopped working twice and the toilet had a hard time flushing :/ nothing too major though!
Stayed 1 night in Oct 2023
Response from The Dalles Inn on 26 Oct 2023
Thank you Erin for the great review, we hope to see you soon.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The old section of the hotel was atrocious, but they moved us to the newer building without argument.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Dalles Inn on 26 Oct 2023
Thank you for the great review, we hope to see you soon.

4/10 Poor

Patricia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Unhappy
Air conditioning unbearably LOUD. Had to turn off or we have become deaf. Walls are so thin you can hear your neighbors.
Stayed 1 night in Oct 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
Location, Downtown The Dalles.
Stayed 2 nights in Sep 2023
Response from The Dalles Inn on 5 Oct 2023
Thank you Robert for the review , we hope to see you again.

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and location.
Stayed 1 night in Sep 2023
Response from The Dalles Inn on 2 Oct 2023
Thank you Colby for the great review, we hope to see you soon.