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Reviews of HOTEL BOIS JOLI

HOTEL BOIS JOLI
Rte Du Bois Joli, Terre-de-Haut, Basse-Terre

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 31 reviews" "
Rating 8 - Good. 7 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Elias

Travelled with family
Liked: Cleanliness, property conditions & facilities
The stay was great and the majority of the staff were very welcoming however one member at reception refused to give us beach towels to use the facilities the day of checking out. Note: We were not notified that towels would not be replaced once you give them back to the reception otherwise we would have keep them until our last day to enjoy the pool and give them back upon leaving the hotel. it would have been fair to either notify us or give us towels given that we were not informed of this by anyone. Majority of hotels would have given a towel replacement to use the facilities and the 3 stars rating for staff and service is due to this specific incident other than that everyone have been nice and welcoming to us. On a positive note - the restaurant staff were amazing!
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Need more frequent shuttle service to and from the town. Front desk staff need to consistent about information provided to guests. Breakfast was plentiful but boring. Considering this is a French island, the dinner was extremely disappointing. Either a new chef should be hired or they just need to overhaul the menu.
Stayed 4 nights in Feb 2023

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Beautiful but useless, stressful, and frustrating.
Gorgeous, and tranquil setting! The best part of the hotel. However the restaurant is mediocre, overpriced, slow service and bland food for such a fabulous setting. Also, the so-called “free shuttles” are so infrequent that they are almost useless. There are only a handful that head into town and they end at 4:45pm. You have to make reservations for them, and even if you do, a number of people will still take your place. After dinner ends, you have zero food and snack options and the shuttle does not operate in evening though you could try to pay extra for one. Most of the information I received from the staff was completely unreliable. We really felt like we were on our own in figuring everything out although it’s beautiful, we would not stay there again, most likely, and would not recommend it.
Stayed 4 nights in Feb 2023

8/10 Good

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Apr 2024

8/10 Good

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Delphine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
J’ai eu un grave accident de voiture la semaine précédent notre départ en Guadeloupe, multiples fractures aux vertèbres au sternum cœur touché. Je suis toujours actuellement à l’hôpital. Mon mari a contacté tous les hôtels réservés via expédia lors de ce qui devait être un magnifique voyage. Ils ont tous acceptés de rembourser et introduit eux-mêmes une demande d’annulation à expédia sauf l’hôtel Joli Bois qui refuse. Ils ont des règles mais c’est tout de même le seul hôtel qui manque à ce point d’empathie pour un tel cas de force majeure. I was in a serious car accident the week before we left for Guadeloupe, with multiple fractures to the vertebrae and sternum. I'm still in hospital. My husband contacted all the hotels booked via Expedia for what was supposed to be a wonderful trip. They all agreed to refund the money and submitted a cancellation request to Expedia themselves, except for the Joli Bois hotel, which refused. They have rules, but it's the only hotel that is so lacking in empathy for such a case of force majeure
Stayed 1 night in Apr 2024

6/10 Okay

Cécile

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien dans l'ensemble. Améliorations a prévoir:, installer porte moustiquaire dans les chambres pour éviter d'utiliser l'air climatisé, avoir de l'air frais et entendre les vagues. Penser a offrir de l'aide aux bagages quand la chambre est située tout en haut de l'emplacement hôtelier. Restauration excellente!
Stayed 2 nights in Feb 2024

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Ludovic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec vue exceptionnelle
Logement familial avec vue incroyable sur la mer des Caraïbes et les ilets. La plage privative à l'hôtel est bien entretenu ainsi que les espaces verts. La piscine est top! Employés serviable et à l'écoute de sa clientèle. Les navettes mises en place sont un vrai plus pour aller se promener dans le bourg. Dommage qu'elles soient payantes en fin d'après-midi... Petit bémol sur le restaurant de l'hôtel qui la même carte midi et soir avec un choix limité. Nous avons passé un agréable séjour à l'hôtel Bois Joli des Saintes. Je recommande
Stayed 2 nights in Jan 2024

10/10 Excellent

DEBAECKER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel
Hôtel magnifique ! Chambre confortable, très belle piscine, bar et restaurant de qualité, personnel agréable, vue exceptionnelle... Une petite réserve sur les sanitaires vieillissants dans notre bungalow.
Stayed 1 night in Oct 2023

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les Saintes, terre de Haut.
Séjour très agréable dans un décor idyllique, personnel accueillant à l’écoute. Chambre spacieuse, propre, la vue est époustouflante. Piscine, plage privée, restaurant, activités nautiques en supplément. Je conseille vivement.
Stayed 1 night in Sep 2023

10/10 Excellent

Frédérique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Enide

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, personnel affable et prévenant, calme, proximité de la mer. Le pti plus : nos bagages laissés en consigne nous ont été livrés à l'embarcadère !
Stayed 1 night in Sep 2023

6/10 Okay

Guerreau

Stayed 2 nights in Aug 2023

8/10 Good

ANNIE

Liked: Cleanliness, property conditions & facilities, room comfort
Bel hôtel bois joli
Hôtel sympa avec jolie vue literie très confortable et petits déjeuners excellents
Stayed 2 nights in Aug 2023

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Véronique

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beau cadre calme et agréable
Stayed 2 nights in Jul 2023

10/10 Excellent

laetitia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top
Superbe hôtel vue face à la baie, un lieu de vacances au calme avec plage et la piscine .
Stayed 1 night in Jul 2023

10/10 Excellent

Razika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfull
Stayed 1 night in Jun 2023

10/10 Excellent

caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un p tit paradis aux saintes
Un hotel qui ressemble au paradis qui donne sur la plage en face du pain de sucre Magnifique piscine Chabre familiale avec vue mer et couché de soleil A recommander
Stayed 5 nights in Apr 2023

10/10 Excellent

olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Génial
Week-end super, accueil excellent, tres propre, cadre idyllique, nourriture tres bonne, cocktails excellent, ambiance tres bien. Eu la chance de rencontrer les nouveaux propriétaires, et discuter, argumeneter et donner des conseils. Beaucoup de choses positives a faire pour que les clients viennent passer au moins une nuit chez eux... une carte brunch pour le midi avec tapas..et le diner s inclure dans le prix pour proposer une formule cle dn main...en tout cas rapport qualité prix excellent..et oui je reviendrai en groupe 😀. Encore merci pour l'accueil et bon courage pour la suite. Olivier
Stayed 2 nights in Apr 2023

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

david

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Tout est superbe. Le cadre, la prestation, l'équipe, le bar, le restaurant. Idyllique endroit. Et un accueil, une écoute digne des étoiles qu'ils ont. Il n'y a rien a dire d'autre que de recommander cet établissement ou vous pouvez aller les yeux fermés, vous serez bien reçus.
Stayed 1 night in Apr 2023