Beach nearby, white sand

Reviews of Bahia Esmeralda

2 out of 5
Bahia Esmeralda
100 metros Este de la Plaza Deportiva, Tempate, Guanacaste

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 114 reviews" "
Rating 8 - Good. 40 out of 114 reviews" "
Rating 6 - Okay. 10 out of 114 reviews" "
Rating 4 - Poor. 3 out of 114 reviews" "
Rating 2 - Terrible. 4 out of 114 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cory

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Bahia Esmeralda on 26 Apr 2024
Hello dear Cory, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you. Hope to see you again!

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful Breakfast was ok
Stayed 1 night in Apr 2024
Response from Hotel Bahia Esmeralda on 6 Apr 2024
Dear NadineThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you again!Pura Vida!

8/10 Good

Naomi Siqiniq

Liked: Staff & service
Stayed 7 nights in Feb 2024
Response from Hotel Bahia Esmeralda on 27 Feb 2024
Dear NaomiThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you again!Pura Vida!

8/10 Good

Walter

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the landscaping and the very clean pool. Our room was made up each time we asked; very nice. We wish there were hammocks, pepper at breakfast, a bar. The cats are special
Stayed 9 nights in Feb 2024
Response from Hotel Bahia Esmeralda on 17 Feb 2024
Dear Walter.Thank you for taking part of your value time for writing this review, we are happy to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, and yes we had pepper in the kitchen, sadly you didn't ask us. Thank you for the advices, we will work on it!Hope to see you again!Pura Vida!

6/10 Okay

Gerry

Stayed 3 nights in Feb 2024
Response from Hotel Bahia Esmeralda on 27 Feb 2024
Dear GerryThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you again!Pura Vida!

8/10 Good

David Gonzalez

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Hotel Bahia Esmeralda on 25 Jan 2024
Estimado DavidMuchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones.¡Pura Vida!Hotel Bahía Esmeralda

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience at Bahia “Hormigas”
I normally don’t write negative reviews but … you couldn’t pay me to stay at Bahia Esmeralda ever again. Should be called Bahia Pura Hormigas. Property looks nice in the pictures but unfortunately we couldn’t wait to leave this place. Terrible customer service. Terrible breakfast. Terrible insect problem. Terrible beds. Needs a lot of maintenance. Our room was full of bugs; particularly a ridiculous amount of large ants to the point where we didn’t feel comfortable sleeping under the covers or leaving our clothes out of our suitcases. And the beds were very uncomfortable and mattress was super thin. I could’ve dealt with the insects if the rest was good but it wasn’t. My family is from CR so I get that it’s a rainforest and can deal with some critters, but it was that bad. On top of it all the management was incredibly rude to my family, including my senior mom and gave us a hard time for the silliest things. We even got scolded for having my brother drop us off and assist my mom to the room while we carried stuff. And, after commenting on the treatment received, we were approached and confronted by staff. Super unprofessional and uncomfortable. The only positive was outside the rooms where the pool is is nice but we didn’t even use the pool during our 3 night stay because we avoided the hotel as much as possible. Do yourself a favor and pay a little extra to stay elsewhere.
Stayed 3 nights in Jan 2024
Response from Hotel Bahia Esmeralda on 11 Jan 2024
Dear AnonymousWe have reviewed the reports from the different areas and we were unable to find any reports that resemble the incidents you mention, so we believe you are talking about somewhere else. Apart from that we cannot even know your name to know who is talking.Good luck!

8/10 Good

Donald, Boulder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service were excellent with everything. Very clean and well maintained. Quiet. Nice typical breakfast, if not much variety. Dining area has a nice new bar but it was never open. Would have been nice to have a place to sit and have a drink. Car is needed. Las Brisas was only walkable dining option, great local place. Good thing we liked it.
Stayed 4 nights in Jan 2024
Response from Hotel Bahia Esmeralda on 9 Jan 2024
Dear DonaldThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you again!Pura Vida!Hotel Bahía Esmeralda

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023
Response from Hotel Bahia Esmeralda on 21 Nov 2023
Dear Denice Thanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you. Hope to see you again! Pura Vida!

10/10 Excellent

Eduardo Rodriguez

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen anfitrión y explicación!! Y las habitaciones muy limpias y confortables.
Stayed 1 night in Aug 2023
Response from Hotel Bahia Esmeralda on 4 Sept 2023
Estimado Eduardo.Muchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirle.Esperamos volver a verlo pronto de regreso en nuestras instalaciones.¡Pura Vida!Hotel Bahía Esmeralda

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location for a chill vacation. Easy walk to sodas, beach, a small super. Room was in great shape, service was friendly. We wanted a relaxed vacation and it was perfect for that. There are a few things that were odd, all very minor but would be easy improvements 1. They had us wear wristbands the whole visit. This was odd - it wasnt a HS spring break trip. I don't like having to wear something making me obviously a tourist for security. We didnt see any other hotels doing this 2 - There were any washcloths. We bought one, but it was odd since towels were provided 3 - Our unit had a small kitchen (well appointed) but it would be nice if they provided some basics - salt, pepper, maybe sugar for coffee. The local supers don't sell super small quantities for travelers.
Response from Hotel Bahia Esmeralda on 15 Aug 2023
Dear RichardThanks for taking part of your value time to write this review, we understand what you are feeling, we believe that perhaps we did not know how to explain ourselves, the bracelets are a security measure for yourselves, since they help us to know who is a hotel guest and who is not, however, it is in no way an obligation to wear them during the stay, if it is recommended that you have them with you, such as in your pocket or wallet in case the guard approaches you. Thanks for your suggestions, we are taking notes about themPura Vida!Hotel Bahía Esmeralda

10/10 Excellent

Hugo

Business traveller
Liked: Staff & service, property conditions & facilities
Very clean. Appropriate. Great price. Very short distance to Penca beach. Very close to good restaurants.
Stayed 1 night in Jun 2023
Response from Hotel Bahia Esmeralda on 21 Jun 2023
Estimado HugoMuchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones¡Pura Vida!Hotel Bahía Esmeralda

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in May 2023
Response from Hotel Bahia Esmeralda on 17 May 2023
Estimado don Ricardo,Muchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones¡Pura Vida!Hotel Bahía Esmeralda

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The courtyard gardens were maintained and fit the need for privacy and enhanced the living spaces. The apartments were clean and simple. Basic living with amenities if wanted. The area local not tourist but close to basic needs. Staff was amazing
Stayed 9 nights in May 2023
Response from Hotel Bahia Esmeralda on 11 May 2023
Dear Elizabeth Thanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you. Hope to see you again Pura Vida!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Apr 2023
Response from Hotel Bahia Esmeralda on 5 May 2023
Estimado CarlosMuchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones¡Pura Vida!Hotel Bahía Esmeralda

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, staff was very helpful and accommodating!!
Stayed 3 nights in Apr 2023
Response from Hotel Bahia Esmeralda on 16 Apr 2023
Dear ChristinaThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you. Hope to see you again Pura Vida!

8/10 Good

Ward

Liked: Cleanliness, property conditions & facilities
We liked the area, close to stores, restaurants and beaches. A bit noisy due to the road. Beds need to be updated, very firm and small. It’s a great little resort.
Stayed 6 nights in Mar 2023
Response from Hotel Bahia Esmeralda on 28 Mar 2023
Dear WardThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We are going to take note about your reccomendations.Hope to see you againPura Vida!Hotel Bahía Esmeralda

4/10 Poor

Alain-Robert

Travelled with partner
Liked: Cleanliness
Disappointed for the cost per night: very small room with no fridge. No ice available, no restaurant, no safe, no towels for the pool. The breakfast very light, not generous (exemple: only one slice of bread, no jam, etc.) Extremely noisy caused by trucks during the night and morning.
Stayed 3 nights in Mar 2023
Response from Hotel Bahia Esmeralda on 25 Mar 2023
Dear Alain-RobertWe are very sorry for all the inconveniences that you had in the hotel, however, in the description of the room that you reserved it does not mention that the room had a refrigerator since it does not, and we do not offer towels for the pool or beach, and this information also is available on your reservationPura Vida!

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, property conditions & facilities
It's close to Potrero and Penca beach. It is very clean and room distribution it's excellent to spend for long periods of time. I totally recommend staying at this place.
Stayed 2 nights in Mar 2023
Response from Hotel Bahia Esmeralda on 21 Mar 2023
Dear Joselyn.On behalf of our entire work team, we would like to thank you for your top rating.Thank you for allowing us to host you in our facilities, receive you and your family, care for you and serve you.We hope to receive you again very soon.Warm regards.

8/10 Good

Anthony, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Simple and quiet setting. A little bit too basic, but acceptable. The breakfast isn't great, better buy groceries in a local tienda and cook something simple yourself. The best beach in the area is in Flamingo by Margaritaville
Stayed 6 nights in Mar 2023
Response from Hotel Bahia Esmeralda on 20 Mar 2023
Dear AnthonyThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you againPura Vida!Hotel Bahía Esmeralda

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a great experience! Very relaxing, super friendly staff. Lots of filtered water and Wifi available. The pool was kinda small but still nice. And you can definitely have an adventure if you walk out into the streets. I would stay at Bahia Esmeralda again.
Stayed 7 nights in Mar 2023
Response from Hotel Bahia Esmeralda on 19 Mar 2023
Dear Matthew. Thanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you. Hope to see you again. Pura Vida! Hotel Bahía Esmeralda

8/10 Good

MARY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rey nice accomodations and property. Pool area was nice too. Just a little to isolated for my liking. A golf cart or vehicle is recommended.
Stayed 10 nights in Feb 2023
Response from Hotel Bahia Esmeralda on 26 Feb 2023
Dear Mary,Thanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you againPura Vida!Hotel Bahía Esmeralda

10/10 Excellent

Dustin, Sequim

Stayed 2 nights in Feb 2023
Response from Hotel Bahia Esmeralda on 11 Mar 2023
Dear DustinThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you againPura Vida!Hotel Bahía Esmeralda

10/10 Excellent

Jessica

Response from Hotel Bahia Esmeralda on 6 Mar 2023
Muchas gracias por otorgarnos la máxima puntuaciónPura Vida!

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small and difficult to manuver arounbd in.
Response from Hotel Bahia Esmeralda on 24 Dec 2022
Dear JohnThanks for taking part of your value time for writing this review, the room was booked by you, the size of the rooms can be seen on the page of this platform, we offer more spacious accommodations on this platformPura Vida!Hotel Bahía Esmeralda

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. A place to stay twice.
Response from Hotel Bahia Esmeralda on 28 Nov 2022
Estimado EstebanMuchas gracias por tomar parte de su valioso tiempo para otorgarnos la máxima puntuación, y escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones¡Pura Vida!Hotel Bahía Esmeralda

10/10 Excellent

Andres, ELIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Google maps took us to where there was a road blockade due to an overflowed river . We didn’t know another way to get to the hotel . The manager Luis was kind enough to guide us in a different route, over the phone , until we arrived safely. Thank you !!!
Stayed 4 nights in Nov 2022
Response from Hotel Bahia Esmeralda on 16 Nov 2022
Good afternoon dear Andres.Thank you for rating us with the highest score, for choosing our facilities, to stay. For each and every one of us it was a pleasure to receive you, serve you and serve you.We hope to receive you again very soon.Pura vida!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fine. They sent an email saying they had a way to get there using only paved roads. I wish I had followed up with them. I'd suggest instead of telling us there is a way, just go ahead and tell us in the email. If you follow GPS you'll probably end up on treacherous rocky roads and having to cross water ways. YIKES
Response from Hotel Bahia Esmeralda on 6 Nov 2022
Thank you Kevin, for your qualification, it was a pleasure for all our work team, to receive you, attend you and serve you.In the information we always indicate to our guests that if they need our location, they inform us, so that they arrive at our hotel by the correct way and safely and not using alternate routes, which in many cases cause setbacks.

4/10 Poor

Diego

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
No common sense and normal hospitality practices
Place was ok. Policies and the training to apply them are unique, no other hotel gives this much emphasis on policy enforcement, and is affecting the experience. Awful service due to the lack of criteria of when something is common sense and when is not.
Stayed 3 nights in Sep 2022
Response from Hotel Bahia Esmeralda on 23 Oct 2022
Estimado Diego,Esperamos que se encuentre bien, nuestras políticas están claramente descritas, nosotros cumplimos con informarle a nuestros huéspedes antes de la llegada, y al momento del ingreso, hasta ahí llega nuestra responsabilidad.Pura Vida!

10/10 Excellent

Michael, Anniston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was nice and away from everything. It was minutes away from a grocery stop and a restaurant that I enjoyed a lot. If I was going back I would probably go back to the same place.
Stayed 3 nights in Aug 2022
Response from Hotel Bahia Esmeralda on 2 Sept 2022
Dear MichaelThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you againPura Vida!Hotel Bahía Esmeralda

10/10 Excellent

Alejandro

Stayed 2 nights in Aug 2022
Response from Hotel Bahia Esmeralda on 27 Aug 2022
Hola Alejandro.Agradecemos su máxima puntuación.De parte de todo nuestro equipo de trabajo, deseamos darle las gracias a usted, por permitirnos, recibirlo, atenderlo y servirles. Esperamos verlo muy pronto... Pura vida!

10/10 Excellent

Luca

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay. Property was in a good location for my needs. Very clean room with AC. I would have preferred a room on the other side of the property as it could get noisey as one side borders a main street. I will ask for that next time.
Stayed 2 nights in Apr 2022
Response from Hotel Bahia Esmeralda on 1 May 2022
Dear Anonymous Thanks for giving us a 10 We would like to know who you are, anyway, we are happy to know you enjoyed your stay with us and happy to know you will be back Pura Vida! Hotel Bahía Esmeralda

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely garden and pool area, friendly staff, and a good location for walking to restaurants and to Penca Beach. The studio suites are perfect for 2 people, with kitchen appliances and dishes, good closet storage. We definitely recommend
Stayed 10 nights in Mar 2022
Response from Hotel Bahia Esmeralda on 4 Apr 2022
Dear Deborah & Jerry, Thanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area For us was a honor to have such a wonderful people like you as our guests Hope to see you again Pura Vida! Hotel Bahía Esmeralda

10/10 Excellent

MOHAMAD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Bahia Esmeralda, very clean and well kept hotel, the interior landscaping is beautiful, the staff are nice and helpful. Easy and safe parking inside. 5 min walk from Penca Beach which is excellent. We rented a car for the whole stay which allowed us to drive to beaches and restaurants around with ease (Tamarindo, Flamingo, Conchal, Danta etc..) - might be hard to get around if you don't have a car, something to keep in mind. Totally recommend and will stay there again
Stayed 6 nights in Mar 2022
Response from Hotel Bahia Esmeralda on 13 Mar 2022
Dear MOHAMAD Thanks for taking your time and write this important review and giving us the maximum puntuation We are glad to know you enjoyed your stay with us Pura Vida! Hotel Bahía Esmeralda

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful garden
Our room was very simple but clean. Loved the garden and the location. I would like to go back but will probably look for a bigger room.
Stayed 3 nights in Feb 2022
Response from Hotel Bahia Esmeralda on 19 Feb 2022
Dear Federica. For us was a pleasure meet you, you was such a nice guest, hope to see you back soon Pura Vida!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely grounds and pool, great location. An easy walk to playa Penca, and to several sodas and restaurants. The staff were very hospitable. I would recommend.
Stayed 5 nights in Feb 2022
Response from Hotel Bahia Esmeralda on 12 Feb 2022
Dear Deborah For us was a pleasure meet you, you was such a nice guest, hope to see you back soon Pura Vida! Hotel Bahía Esmeralda

8/10 Good

Bryce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Dec 2021
Response from Hotel Bahia Esmeralda on 31 Dec 2021
Hello dear Brice Thank you for you high punctuation. Pura Vida!

10/10 Excellent

Niger

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort and relax place
Great place close to the beach and some restaurants, very safe and secure for relax time.
Stayed 2 nights in Sep 2021
Response from Hotel Bahia Esmeralda on 19 Oct 2021
Dear Niger Thank you so much Pura Vida

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is terrible hotel nothing friendly
Stayed 1 night in Jun 2021
Response from Hotel Bahia Esmeralda. on 19 Jun 2021
Estimada Rita Cuando las personas se brincan las reglas, las cosas resultan en dificultades, que no tienen nada que ver con la amabilidad de un hotel Respete las reglas para que le vaya bien Saludos,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very helpful staff, wonderful hot breakfast, beautiful and clean setting. This is a tremendous value for the money spent. Remember that this is not an all-inclusive beach resort, however, within its category it is top notch.
Stayed 8 nights in May 2021
Response from Hotel Bahia Esmeralda. on 17 May 2021
Dear Anonymous First of all thanks for your review and for giving us five star If we had to put a name to this reply, we would write: The guest that everyone wants! You are a dream for any hotelier, receptionist. It was a real pleasure to meet you, please stop by to visit us whenever you like Pura Vida! Staff

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Not very clean, first welcoming was unpolite......
Stayed 1 night in Feb 2021
Response from Hotel Bahia Esmeralda. on 6 Mar 2021
Dear Anonymous, It is a petty you didn´t identify for us to know which one was your room and who was unpolite with you Warm regards Hotel "Bahía Esmeralda"

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy access friendly and knowledgeable staff lots of diferente options close by for food and beaches
Stayed 1 night in Feb 2021
Response from Hotel Bahia Esmeralda. on 18 Feb 2021
Dear Anonymous Thanks for giving us the maximum calification We hope to see you back soon Hotel "Bahía Esmeralda"

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained small family hotel close to many beautiful beaches in the area. On road with truck traffic but the garden/pool side is quiet. Mostly local clientelle when we were there, no loud Americans. We liked that. Downsides: breakfast was OK quality but little and very basic.
Stayed 3 nights in Dec 2020
Response from Hotel Bahia Esmeralda. on 4 Jan 2021
Thank you for your comments, we appreciate that you enjoy yor stay.

8/10 Good

Verified traveller

Stayed 1 night in Dec 2020
Response from Hotel Bahia Esmeralda. on 22 Dec 2020
Muchas gracias por la puntuación Felices Fiestas Hotel "Bahía Esmeralda"

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from Hotel Bahia Esmeralda. on 21 Sept 2020
Muchas gracias por su valoración!

10/10 Excellent

Milena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel tiene buen mantenimiento, buena ubicación y la villa muy cómoda y limpia. Se puede ir a la playa a pie y la ubicación excelente
Stayed 2 nights in Sep 2020
Response from Hotel Bahia Esmeralda. on 21 Sept 2020
Estimada Milena Muchas gracias por otorgarnos la máxima puntuación, para nosotros es un verdadero placer saber que llenamos sus expectativas y nos ayuda a seguir dando lo mejor a nuestros huéspedes Saludos, Equipo de trabajo del Hotel "Bahía Esmeralda"

8/10 Good

Carlos, San José, Costa Rica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hospedé en una habitación equipada con cocina, cuenta con lo básico necesario para cocinar sin problemas. La habitación en general bien, limpia y ordenada; el área de cocina un poco pequeña pero no es mayor problema. Ambiente tranquilo rodeado de vegetación.
Stayed 2 nights in Aug 2020
Response from Hotel Bahia Esmeralda. on 24 Aug 2020
Estimado Carlos. De parte de todo nuestro equipo de trabajo, deseamos darle las gracias por escoger nuestras instalaciones para hospedarse, fue un placer recibirlos, atenderlos y servirles, de la manera mas atenta. Un Cordial Saludo, de parte de todos nosotros.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and amenities. Highly recommended
Stayed 3 nights in Feb 2020
Response from Hotel Bahia Esmeralda on 2 Mar 2020
Dear Guest, On behalf of the entire work team, of our hotel, we want to thank you, for allowing us to be able to assist you by staying at our facilities, Warm Regards,

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bright
The property is well maintained and bright and cheery. It is within 5 min walk to a beach. The staff was friendly and helpful. The bed was very short, as if it was a child’s mattress. The bedding was a fitted sheet and a top sheet that barely covered this very small bed, the sheet was exactly 5’ wide. It was not in any way comfortable. The breakfast was fresh and tasty.
Stayed 1 night in Feb 2020
Response from The Crew on 3 Mar 2020
Dear Bright Thanks for write this review We are taking notes about the sheet of the single bed Regards, Hotel "Bahía Esmeralda"