On the beach
Check availability

Reviews of ApartHotel Okeanos on the Beach

ApartHotel Okeanos on the Beach
10 Hashunit St, Herzliya

Reviews

8.2

Very good

Rating 10 - Excellent. 72 out of 145 reviews" "
Rating 8 - Good. 40 out of 145 reviews" "
Rating 6 - Okay. 13 out of 145 reviews" "
Rating 4 - Poor. 9 out of 145 reviews" "
Rating 2 - Terrible. 11 out of 145 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I love this place! Gyn and pool are life servers, No breakfast though.
Stayed 1 night in Nov 2023

4/10 Poor

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Had to park my rental car on the street for 2 nights despite the hotel coming up in a search for "free parking". Was only able to use the carpark for 2 of the 4 days of my stay. I was visiting relatives in the Sharon region and wanted my own space, the car was key for my holiday and the hotel spoiled it by not giving me access to the carpark until 11am on the 3rd day of my booking. Im not interested in their excuses - the Hertzelia Marina is a very busy area, it isn't easy to park there - so denying me the ability to park and making impossible demands such as asking for a rental car's plate number a day and a half before its collection just won't do. I contacted them about the issue in advance, but they offered no solution. The WhatsApp chat they use has a mixture of human replies and bot answers, so at times I got irrelevant bot messages mixed into the conversation. The worst part was that while I was parked on the street they were trying to explain to me that their system, which failed me miserably, was somehow "right". They shouldn't be listed as having free parking when they have so many strings attached. The room was clean, aircon ok, the floor's washing machine worked ( I flew hand luggage only, it was an essential ). I didn't use the poole because they have sone totalitarian system that requires you to deposit your passport. The stay was very much ruined by the parking issue as I wasn't abke to cone and go during the day. I had to leave for the whole day.
Stayed 4 nights in Sep 2023

8/10 Good

Carine

Travelled with family
Liked: Cleanliness, room comfort
Nice but not for observing people
Very nice but not suitable for observing people, everything is with electricity
Stayed 2 nights in Sep 2023

8/10 Good

Kyle

Stayed 1 night in Sep 2023

4/10 Poor

Stephane

Disliked: Cleanliness
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Stay in Hertzelia
Although there were electrical outlets in the apartment, they were not accessible and could not be used. There was a strange smell in the apartment and the toilet was loose. A good point is that the air conditioning was strong but did not reach the bedroom but only the living room. The towels I received felt like they were used.
Stayed 3 nights in Aug 2023

10/10 Excellent

Janine

Stayed 3 nights in Jun 2023

10/10 Excellent

PATRICIA

Liked: Cleanliness, amenities, property conditions & facilities
Nice and secure property on the beach and marina
Stayed 3 nights in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
No communication with anybody....The person at the front desk was unhelpful and somewhat hostile .Apartment great and very clean/However no niceties such as Kleenex in apartment
Stayed 5 nights in May 2023

2/10 Terrible

Tamara

Disliked: Room comfort
Traveller be warned
If you check in after 6pm it’s contactless. The emergency number provided was not monitored. We couldn’t access the secured parking garage. The number to the lock box given to us was incorrect so we couldn’t access the unit. After an hour by chance we found a helpful security guard. Shower was cold, no hot water. Bathroom ceiling poured with water all night. Terrible experience. I notified the property and have had zero response
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Communication nightmare
Communication was dire. All automated but they did not have my cell phone and when I tried to call them to register it, they put the phone down on me. Swimming pool was closed. Lengthy check in instructions sent to us just two hours before we arrived - very disconcerting and annoying. Could have let us know well in advance. Apartment is a basic three star level. Sheets were soiled but they replaced them quickly. Needs updating.
Stayed 2 nights in Apr 2023

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Shay

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Shay

Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Syndie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great space and location! Clean.

4/10 Poor

Jonathan

Business traveller
Disliked: Cleanliness, property conditions & facilities
Location is excellent with beautiful views of the ocean and shoreline. Property itself was well dine however the place is dirty. The furniture would probably be rejected by the salvation army, its old, broken in places and stained wjth all sorts of unidentified liquids. I complained to management and they promised to fix it all. They sent a cleaning crew that did not make things much better.
Stayed 4 nights in Dec 2022

10/10 Excellent

Marcus

Liked: Cleanliness, room comfort
It took a while to find as the building we were in had no name but the guy came down and literally walked us in to the building. Parking was either underground or in a secure park at the front. The apartment was fabulous and we could easily have stayed a week there with everything we needed onsite. There was plenty of room for 4 people too. We were only there one night so didn't get to use any facilities which was a shame. Wifi was good, the rooms were quiet and clean and there were plenty of places to eat within a few minutes walk.
Marina prom, just outside the hotel
Kitchen area
Spare bedroom
Ensuite
Stayed 1 night in Nov 2022

2/10 Terrible

Kate, USAF Academy

10/10 Excellent

Chaim

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Apartment was very nice & communication was great.

2/10 Terrible

danny

Disliked: Amenities, property conditions & facilities
Order one bedroom with balcony… Got two bedrooms with no balcony. Asked for a refund… Got nothing. Terrible experience
Stayed 7 nights in Sep 2022

6/10 Okay

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Sep 2022

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was beautiful next to the beach and Marina. The unit was spacious and clean. Good value for the price. Unfortunately our check in was not smooth. Eventually it worked out and eventually my husband was able to communicate via WhatsApp but I was getting texts and they were taking days to finally get automated like answers. That was frustrating for me. The washroom was dated but clean.
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A filthy ApartHotel with disgustingly rude management
Stayed 10 nights in Jul 2022

8/10 Good

Linda

Liked: Cleanliness
Stayed 9 nights in Jul 2022

4/10 Poor

Jeffrey

Disliked: Cleanliness, room comfort
Stayed 6 nights in Jun 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Do not stay here
Do not be fooled, this is not a hotel. It is a run down apartment in an apartment building. There is nobody to talk to if you have any questions. I was very disappointed considering the price
Stayed 8 nights in Jun 2022

6/10 Okay

Tobi

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great view! Nice pool. This place would be totally perfect if they updated/remodeled in the room - things were not in great condition and could really use an update, especially the bathtub. I would totally be back if they did this! Again, the view of the beach was incredible...also the service was good!
Stayed 1 night in Jun 2022

6/10 Okay

Angela

Disliked: Room comfort
Stayed 7 nights in Jun 2022

10/10 Excellent

Naomi

Liked: Cleanliness, room comfort
Great find on the beach
This is a wonderful find. Beautiful, spacious room. Gorgeous ocean view. Beautiful pool, free parking, minutes from the beach and the Marina with restaurants and bars. I never met any staff except for the concierge who gave me the key and then a chip to get into the pool. Would definitely stay here again in summer weather.
Stayed 3 nights in Jun 2022

6/10 Okay

Jeremy

Liked: Cleanliness
High rise living in Herzliya
A great location - just near the start of the sandy beach that stretches for miles, south, all the way to Tel Aviv, and about 500m from the main Herzliya Marina with lots of sit outside restaurants. Terrific pool. But it is not a hotel, it is apartments that people let out. So do not expect a receptionist or a restaurant. Breakfast is either pre-packed and left outside your door, or better still, ask for a voucher and go to Cafe Cafe in the Marina for a lovely choice. Seaviews are often restricted, and the balcony was only big enough to fit two chairs and the bathroom is looking 19990's tired. Overall, though a good place to stay
Stayed 5 nights in May 2022

2/10 Terrible

Yishai

Stayed 1 night in May 2022

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment hotel was situated adjacent to the beach and within 5 minutes walk of the marina. The hotel were most communicative almost every day and the key fob system worked well for the entrance, rooms and pool. The reception was with a person most days but they did not always have readily available local information on the area and transportation - this would be helpful. Overall we would say that this is a good choice to stay in Herzliya as many of the hotels are expensive and this allowed you self catering with the option of the marina for restautrants and bars.
Stayed 7 nights in May 2022

10/10 Excellent

bernard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in May 2022

10/10 Excellent

Devorah

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022

2/10 Terrible

Verified traveller

Overcharged
They charged me more than what I booked for. When i sent them a message asking why they told me to call which i couldnt as i was back in the states already. And then they stopped replying to my messages.
Stayed 2 nights in Apr 2022

2/10 Terrible

Gary

Went for a swim, but not in the Med...
Overall, the hotel room and amenities were adequate, BUT... I want for a walk in the morning and crossed the lobby. There was an unmarked, unbarricaded water pool across the middle of the lobby. I fell in, flat on my face. The man sitting at the front of the building laughed. I suffered wet clothing, abrasions and contusions on my chest, left arm, and right leg. They still have not healed. The camera bag I carried was completely immersed. Some of the equipment inside was ruined. The current value of the ruined equipment is much more than the cost of the room. Therefore, I had no photography equipment for this trip. I reported the incident to the building management; they replied that it was the hotel's responsibility and not theirs. I emailed the hotel but as of today, 24 April 2022, have not received a response. So, no, I would not stay at this hotel again.
Stayed 1 night in Apr 2022

10/10 Excellent

Marc, Chula Vista

Travelled with partner
Liked: Cleanliness, property conditions & facilities
it was clean in general .
Stayed 8 nights in Mar 2022

8/10 Good

Tamara

Liked: Cleanliness, room comfort
Great visit
Well located, few frills but had everything I needed. No front desk all communication done via text but all my requests were met in a timely fashion
Stayed 9 nights in Mar 2022

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was great with a good view and vicinity. Secured parking, too!
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great Hotel Apartment and location. Would highly recommend
Stayed 3 nights in Feb 2022

10/10 Excellent

y

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Affordable nice and clean. Friendly and helpful
Stayed 1 night in Feb 2022

10/10 Excellent

Eduard

Liked: Cleanliness, room comfort
Stayed 11 nights in Jan 2022

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, room comfort
Really appreciate the effort to make our stay enjoyable!
Stayed 1 night in Jan 2022

10/10 Excellent

ilan

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Moshe

Liked: Room comfort
Disliked: Cleanliness
ApartHotel Okeanos stay
The stay was OK, it is a quite place, large and have al you need in it. The two points I may mention are the cleanness was not so good and it seems that some of the furniture are too old or not maintained good.
Stayed 1 night in Dec 2021
Response from Yonit Mor Yosef on 6 Jan 2022
Dear guest, Thank you for taking the time and reviewing our ApartHotel We will take into consideration everything you said about cleanliness and furniture and pass it on to the relevant personnel so that we can take care of it for future guests. Thank you for staying with us and I am very happy that you enjoyed your time with us. Best regards, Yonit Mor Yosef Front office and reservations assistant manager

10/10 Excellent

Itai

Liked: Cleanliness, room comfort
Stayed 10 nights in Dec 2021
Response from Yonit Mor Yosef on 6 Jan 2022
Dear guest, Thank you so much for taking the time and leaving this amazing reveiw on our ApartHotel. I am very happy to see that you enjoyed your time with us, it was truly a pleasure hosting you. We sincerely hope we get to do so again in the future Best regards, Yonit Mor Yosef Front office and reservations assistant manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great location
Great location and friendly staff. I stayed at this hotel multiple times and likely to be back.
Stayed 2 nights in Dec 2021
Response from Yonit Mor Yosef on 6 Jan 2022
Dear guest, Thank you so much for taking the time and leaving this amazing review on our ApartHotel. Thank you for stating with us and for always coming back, we will be happy to host you next time :) Best regards, Yonit Mor Yosef Front office and reservations assistant manager

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The complimentary water and wine was very nice. There was no chip for the main entrance for the building in the envelope.
Stayed 1 night in Dec 2021
Response from Yonit Mor Yosef on 6 Jan 2022
Dear guest, I am very happy to see you had a pleasant stay with us. Thank you for taking the time and reviewing our property. I am sorry about the mistake of not leaving you a chip for the main entrance in the envelope, I am happy to see and in spite of that you still had a pleasant stay with us, thank you for understanding. I sincerely hope we get to host you again in the future Bets regards, Yonit Mor Yosef