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Reviews of Hampton by Hilton Samsun

Hampton by Hilton Samsun
Kerimbey District Isil Street No 2, Tekkekoy, Samsun

Reviews

8.4

Very good

Rating 10 - Excellent. 167 out of 329 reviews" "
Rating 8 - Good. 101 out of 329 reviews" "
Rating 6 - Okay. 29 out of 329 reviews" "
Rating 4 - Poor. 15 out of 329 reviews" "
Rating 2 - Terrible. 17 out of 329 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mehmet Kaya on 9 Nov 2023
Dear Guest,Thank you for taking the time to share your comments regarding your recent stay in our hotel. Your comments are really helpful for the entire Hampton by Hilton Samsun team and encourage us to improve our services. It was a pleasure to learn that you have enjoyed our services and facilities. Your kind compliments are very much appreciated. We look forward to welcome you again in the not too distant future. Kind Regards,

10/10 Excellent

IURII, Prague

Stayed 1 night in Oct 2023
Response from Hampton by Hilton Samsun on 21 Feb 2024
Dear Guest,Thank you for taking the time to share your comments regarding your recent stay in our hotel. Your comments are really helpful for the entire Hampton by Hilton Samsun team and encourage us to improve our services. It was a pleasure to learn that you have enjoyed our services and facilities. Your kind compliments are very much appreciated. We look forward to welcome you again in the not too distant future. Kind Regards

10/10 Excellent

Saeed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have become a fan!! Very clean, organized, spacious, modern, and above all green. The first thing we noticed was how spacious everything in the hotel was. The hallways were wide, the elevator accommodated more than a carry-on and the rooms were seemed bigger. The entire hotel had a very welcoming scent. As requested in our reservation, we were given a non-smoking room on a nonsmoking floor ❤️. The breakfast bar was complete and everything was freshly made. The staff spoke English which is a HUGE plus. They had gated entrance and exit as well as a parking garage for our car. Location was not as close as we wanted to some of the places we wanted to visit but for us it was worth the two days we stayed with them. Congratulations Hampton you did good👍
Stayed 2 nights in Oct 2023
Response from Mehmet Kaya on 23 Oct 2023
Dear Saeed,Thank you very much for choosing Hampton by Hilton Samsun for your accommodation and we are glad to receive your kind compliments about the quality of our services and facilities.As you mentioned, in our hotel we are getting courses to achieve what our guest need. To sum up, it is vulnerable for us to hear that you are glad with our services. We look forward to welcome you again in the not too distant future. With kind regards,

4/10 Poor

Josie

Liked: Cleanliness, room comfort
Disliked: Staff & service
My husband and I were disappointed all around. On the hotels description is said they have queen size beds, that is what we paid for but they only have full beds. They put us in a “queen size room” but still a full bed. The food on the menu was tasteless, the service was very very slow however when the staff were polite.
Stayed 4 nights in Aug 2023
Response from Mehmet Kaya on 21 Aug 2023
Dear Guest,Thank you for taking time to complete our guest questionnaire to share your recent Hampton by Hilton Samsun experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We would like to inform you that we will do our best to improve our food & beverage services and reservation issue that you have mentioned on your comments.We hope to welcome you back to our lovely hotel soon.Sincerely,

10/10 Excellent

Fawziah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Mehmet Kaya on 14 Aug 2023
Merhaba Değerli Misafirimiz,Konuk anketimizi doldurarak Hampton by Hilton Samsun otelimizdeki deneyiminizi bizlerle paylaştığınız için öncelikle çok teşekkür ederiz. Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten büyük mutluluk duyduk. Sizi en kısa zamanda yeniden otelimizde ağırlayabilmeyi ümit ediyoruz. Saygılarımla,

10/10 Excellent

Natalia Lomakina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like to say express my gratitude to the gentleman on the fromtdest who upgraded our room to a suite with a bathtab due to my Hilton Honors membership! Great breakfasts, as usual! Starbucks inside is also a pleasant and convenient add-on. One of the best hotels in Samsun! with welcoming and hospitable people working here, spacious comfortable parking area and high-quality Hilton-level interiors, food, processes, rooms and facilities!
Response from Hampton by Hilton Samsun on 13 May 2023
Dear Natalia Lomakina,Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience.We will be glad to welcome you again at Hampton by Hilton Samsun.Kind Regards,Hampton by Hilton Samsun

10/10 Excellent

Yogananda Harry

Stayed 1 night in Aug 2022
Response from Hampton by Hilton Samsun on 5 Jun 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

8/10 Good

Hala

Stayed 2 nights in Aug 2022
Response from Hampton by Hilton Samsun on 5 Jun 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

10/10 Excellent

AYDIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 1 night in Jul 2022
Response from Hampton by Hilton Samsun on 20 Feb 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

10/10 Excellent

Hazal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Hampton by Hilton Samsun on 5 Jun 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

6/10 Okay

Bashir

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
good
was good but the air conditioner was so hot and i asked the service to fix but they didn’t fix and they didn’t change the room
Stayed 1 night in Jul 2021
Response from Hampton by Hilton Samsun on 5 Jun 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
The staff were friendly and they speak English... Rooms were very clean and spacious..bedding wasn't comfortable as hopped it would be specially pillows available...our bed was kind of small for two grown ups to share and it was lower on the head side which made sleeping really a nightmare...the room's AC didn't work well and though informed reception twice to fix, it wasn't fixed...however the girls' room was better a bet, AC worked well, beds were more comfortable,but pillows weren't.
Stayed 2 nights in Jul 2021
Response from Hampton by Hilton Samsun on 20 Feb 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we order food nothing was good and the AC wasn’t working and bathroom was dirty
Stayed 1 night in Feb 2021
Response from Hampton by Hilton Samsun on 5 Jun 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

4/10 Poor

Caglar

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
yatakta kil oldugu icin hem odami hem de tekrar carsafi degistirmek zorunda kaldim.
Stayed 1 night in Jan 2021

10/10 Excellent

iyad, Turkey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat. Comfortable bed and nice room.
Stayed 1 night in Dec 2020
Response from Hampton by Hilton Samsun on 20 Feb 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Aysim

Stayed 1 night in Oct 2020

10/10 Excellent

Coskun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Hampton by Hilton Samsun on 5 Jun 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

10/10 Excellent

Mehmet Selman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this place
Nice place, nice staff and clean rooms
Stayed 3 nights in Feb 2020
Response from Güneş Gürsoy on 14 Mar 2020
Sayın Mehmet Bey Hampton by Hilton Samsun'u tercih ettiğiniz ve zaman ayırıp deneyiminiz ile ilgili detayları bu mecrada paylaşmış olduğunuz için teşekkür ederiz. Yapmış olduğunuz değerlendirmeden ve yorumlarınızdan personelimiz ve servisimizden memnun kaldığınızı öğrenmek bizleri sevindirmiştir. Vermiş olduğunuz geri bildirimler, misafir memnuniyetini arttırmak yönünde yaptığımız çalışmalara ışık tutması açısından bizim için çok değerlidir; tekrar teşekkür ederiz. Sizi Hampton by Hilton Samsun veya Hilton otelleri ailesinden birinde en kısa sürede tekrar görmeyi umuyoruz.

8/10 Good

HENRIK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is located between the airport and the city. It is a good place take a rest away from a noise. And the facility is clean and comfort overall.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

A. Haluk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable stay
It was amazingly good, people very friendly, all necessary for a comfortable stay were available and handy...
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
There was a smell ( probably because of the smoking) in the room even though my room was non-smoking. The breakfast buffet was not sufficent. Besides, I couldn’t get any hot tea.
Stayed 1 night in Jun 2019
Response from Hampton by Hilton Samsun on 5 Jun 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

8/10 Good

Ali, Istanbul

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very clean. Little far from city. Pour buffet salads options.
Stayed 1 night in May 2019
Response from Hampton by Hilton Samsun on 5 Jun 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

10/10 Excellent

Verified traveller

Liked: Cleanliness
Everything was amazing an more than expectation. A very friendly and helpful staff, clean room. Great hotel
Stayed 1 night in May 2019
Response from Hampton by Hilton Samsun on 5 Jun 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

10/10 Excellent

Kale, Tbilisi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with reasonable price for travellers!
Stayed 1 night in Sep 2018
Response from Hampton by Hilton Samsun on 5 Jun 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Hampton by Hilton Samsun on 5 Jun 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

10/10 Excellent

Flaviu Mihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Emrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experiance
It was really good service
Stayed 1 night in Aug 2017

10/10 Excellent

Fayez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of hygiene and comfort
The room was nice but the bed was not comfortable and the towels were dirty. The tools in the breakfast were also dirty. I saw an employee carrying bread in the armpit.
Response from Hampton by Hilton Samsun on 5 Jun 2023
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

10/10 Excellent

Ali, Sialkot, Pakistan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% satisfication comittment honored
i am traveling since 3 year now purely for business almost 3-5 time a year to almost all the contients of the world , i will rate my stay here as BEST ONE... at reception they have a statement written 100% satisfication for customers and when i smiled at the time i checked in while reading it that how can it be ... but later i have to be honestly yes it is 100% satisfaction they have provided, i have not a single point in mind where my wish as a customer was not honored so that make me fan of this hotel and hilton hotels for future

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Qasem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ozay, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value for money for an overnight stay
The hotel is situated 15 minutes outside of city of Samsun. It is located on a very silent part of the city aside from the highway infront. The only downside is there are no places to go nearby within walking distance so I would recommend this hotel if you arrive by car

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel - facilities & service good. Could do with a better signpost.

6/10 Okay

Soydan

Stayed 3 nights in Jan 2024
Response from Hampton by Hilton Samsun on 21 Feb 2024
Dear guest, Thank you for selecting Hampton by Hilton Samsun Hotel during your visit to Samsun and thank you for sharing your experience. We will be glad to welcome you again. Kind Regards, Hampton by Hilton Samsun

8/10 Good

Mehmet Ali

Stayed 1 night in Jan 2024

10/10 Excellent

Ali Soydan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güleryüzlü Hizmet
Güleryüzlü resepsiyon ve çalışanlarına teşekkür ederim.
Stayed 2 nights in Jan 2024

10/10 Excellent

KUBILAY MISTIK

Stayed 1 night in Nov 2023
Response from Hampton by Hilton Samsun on 21 Feb 2024
Merhaba Değerli Misafirimiz,Konuk anketimizi doldurarak Hampton by Hilton Samsun otelimizdeki deneyiminizi bizlerle paylaştığınız için öncelikle çok teşekkür ederiz. Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten büyük mutluluk duyduk. Sizi en kısa zamanda yeniden otelimizde ağırlayabilmeyi ümit ediyoruz. Saygılarımla,

2/10 Terrible

Yücel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mehmet Kaya on 30 Oct 2023
Merhaba Yücel Bey,Konuk anketimizi doldurarak Hampton by Hilton Samsun otelimizdeki deneyiminizi bizlerle paylaştığınız için öncelikle çok teşekkür ederiz. Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başaramadığımızı öğrenmekten büyük üzüntü duyduk. Yaptığınız değerlendirmeyi dikkate alacağımızdan hiç şüpheniz olmasın. Sizi en kısa zamanda yeniden otelimizde ağırlayabilmeyi ümit ediyoruz. Saygılarımla,

10/10 Excellent

Abdullah

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mehmet Kaya on 26 Oct 2023
Merhaba Abdullah Bey, Konuk anketimizi doldurarak Hampton by Hilton Samsun otelimizdeki deneyiminizi bizlerle paylaştığınız için öncelikle çok teşekkür ederiz. Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten büyük mutluluk duyduk. Sizi en kısa zamanda yeniden otelimizde ağırlayabilmeyi ümit ediyoruz. Saygılarımla, Mehmet Kaya

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mehmet Kaya on 26 Oct 2023
Merhaba Değerli MisafirimizKonuk anketimizi doldurarak Hampton by Hilton Samsun otelimizdeki deneyiminizi bizlerle paylaştığınız için öncelikle çok teşekkür ederiz. Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten büyük mutluluk duyduk. Sizi en kısa zamanda yeniden otelimizde ağırlayabilmeyi ümit ediyoruz. Saygılarımla, Mehmet Kaya

2/10 Terrible

Metin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
o paray değmez
Odalarda kahve bile yok. Camlar açılmıyor.
Stayed 1 night in Oct 2023
Response from Mehmet Kaya on 23 Oct 2023
Merhaba Metin Bey, Konaklamanızla ilgili beklentilerinizin tam manasıyla karşılanamamış olmasından dolayı memnuniyetinizin düştüğünü gözlemlemekteyiz. Öncelikle bu konuyu bizimle paylaştığınız için çok teşekkür ederiz. Siz değerli konuklarımızın konaklamalarını daha kaliteli hale getirebilmek için elimizden geleni yapacağımıza emin olabilirsiniz. Konaklamanızla ilgili detaylı gözlemleriniz hizmet kalitemizi geliştirip, daha iyiye taşımada bizlere rehber olacağından çok kıymetlidir. Sizleri tekrar otelimizde görmek için bize bir şans daha vermenizi isteriz. Saygılarımla,Mehmet KayaÖn Büro Müdürü

10/10 Excellent

Mehmet sidar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Mehmet Kaya on 23 Oct 2023
Merhaba Mehmet Bey, Konuk anketimizi doldurarak Hampton by Hilton Samsun otelimizdeki deneyiminizi bizlerle paylaştığınız için öncelikle çok teşekkür ederiz. Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten büyük mutluluk duyduk. Sizi en kısa zamanda yeniden otelimizde ağırlayabilmeyi ümit ediyoruz. Saygılarımla, Mehmet Kaya

4/10 Poor

Stefano

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
For the service I can tell that except the manager met first day, all other were not experienced and not capable. from the restaurant service during dinner, to the issue invoice to complete wrong address. Sorry but was unsatisfied.
Stayed 2 nights in Sep 2023
Response from Mehmet Kaya on 5 Oct 2023
Dear Guest,Thank you for taking time to complete our guest questionnaire to share your recent Hampton by Hilton Samsun experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We would like to inform you that we will do our best to improve our services that you have mentioned on your comments.We hope to welcome you back to our lovely hotel soon.Sincerely,

8/10 Good

Berrak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mehmet Kaya on 30 Sept 2023
Merhaba Berrak Hanım,Konuk anketimizi doldurarak Hampton by Hilton Samsun otelimizdeki deneyiminizi bizlerle paylaştığınız için öncelikle çok teşekkür ederiz. Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten büyük mutluluk duyduk. Sizi en kısa zamanda yeniden otelimizde ağırlayabilmeyi ümit ediyoruz. Saygılarımla,