2 outdoor pools, open 8:00 AM to 9:00 PM, sun loungers

Reviews of Boathouse Resort Tea Gardens

4 out of 5
Boathouse Resort Tea Gardens
21-23 Marine Drive, Tea Gardens, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 339 reviews" "
Rating 8 - Good. 96 out of 339 reviews" "
Rating 6 - Okay. 12 out of 339 reviews" "
Rating 4 - Poor. 7 out of 339 reviews" "
Rating 2 - Terrible. 2 out of 339 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We are a family of 2 adults and 3 children. We stayed in a 3 bedroom apartment for 7 nights over December/January. The apartment was very spacious and perfect for our family. Lovely resort with friendly, helpful staff. We will definitely be staying again 🙂
Stayed 7 nights in Dec 2023

10/10 Excellent

Marea

Travelled with family
Liked: Cleanliness, room comfort
Pleasant Stay
Had a wonderful Christmas 2023 family holiday. Resort had good facilities and staff friendly, and welcoming. Thankyou
Stayed 7 nights in Dec 2023

10/10 Excellent

Allison

Liked: Cleanliness, property conditions & facilities
The property was really nice. It was really clean and the pool was nice to be in everyday. Staff were really friendly and welcoming. We would go again. Nice quiet and peaceful town.
Stayed 4 nights in Sep 2023

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and comfortable 👍
Stayed 2 nights in Jun 2023
Response from General Manager on 11 Jul 2023
DanThank you for your review which should help other travelers choose to stay at The Boathouse Resort with confidence. We hope to see you again.

10/10 Excellent

Xiaoqi

Stayed 2 nights in Jun 2023
Response from General Manager on 11 Jul 2023
Thank you for your review which will help other travelers choose to stay at The Boathouse Resort with confidence. The sunny and warm winter weather continues here in Tea Gardens. We hope to see you again.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jan 2023

10/10 Excellent

Chuen Yan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an enjoyable & relaxing 4-day break & Drew was extremely warm & accommodating.
Response from General Manager on 10 Nov 2022
Thank you for taking time to give your review for your stay at the Boathouse Resort and for being new fan of Tea Gardens here on the north side of Nelson Bay. We hope to see you all again soon.

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

geoffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
quiet, would certainly be great for family with childeren
Stayed 2 nights in Apr 2022

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean and got all things you need like kitchen and laundry. The staff are friendly and helpful. They got ample parking.
Stayed 2 nights in Apr 2022
Response from Management on 19 Apr 2022
Pamela - .Thank you for taking the time to review The Boathouse Resort in Tea Gardens. We are glad you enjoyred your stay. Regards Management

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable accommodation
Stayed 3 nights in Mar 2022
Response from Management on 29 Mar 2022
Thank you for taking the time to review the accommodation at Boathouse Resort, Tea Gardens. We hope to see you again in 2022.

10/10 Excellent

Jean-Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautifully kept apartments in a great spot. Very relaxing. I keep coming back every year.
Stayed 3 nights in Dec 2021
Response from Manager on 30 Dec 2021
Jean-Paul - it's a pleasure providing our quality apartment experience to you and your family. We look forward to your return.

6/10 Okay

Jamie Lindfield Painters group

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Some maintenance on the inside of the building would be nice
Stayed 2 nights in Dec 2021
Response from Manager on 30 Dec 2021
We are sorry that your particular apartment did not meet your decorating standard. We hoped you liked the facilities, pool and location in Tea Gardens. We will review the specific apartment with the owners.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This a a lovely resort to stay at. It is close to the Port Stephen's ferry and nice cafes and restaurants
Stayed 2 nights in May 2021
Response from Manager on 11 May 2021
Thank you for your time in providing a review of The Boathouse Resort in Tea Gardens. We are glad you had and enjoyable time and we hope to see you again soon.

8/10 Good

David

Liked: Cleanliness, room comfort
Dated but clean
Good pool but poor management. Told to come back later as they were still cleaning it after it opened at 8am. Lazy staff should have cleaned before 8am. Interiors a bit dated but clean.
Stayed 3 nights in Feb 2021
Response from Manager on 20 Feb 2021
David thank you for the time taken to provide a review. Our staff work hard for our guests. The condition of the pool which gains many compliments is due to the thorough cleaning done. I believe we were held up by rain that morning. It takes up to 2 hours to clean the two pools. Apologies if you were inconvenienced. As new managers we are working with owners to update apartment decor.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort very convenient to cafes and restaurants, rooms are very clean beds could be more comfortable, second bedroom needs air conditioning as it can get quite hot in there. Overall a very nice choice of accommodation.
Stayed 3 nights in Jan 2021
Response from Manager on 20 Feb 2021
Thank you for your review. We are aware that second bedrooms require a fan for comfort and we should have provided one. Apologies if this was not the case. We hope to see you again soon.

10/10 Excellent

Sharon, Sydney

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Such a lovely place. It looks like the property has been renovated. We were pleasantly surprised.
Stayed 2 nights in Aug 2020
Response from Boathouse on 31 Aug 2020
Hi Thank you for taking the time to write a review, we appreciate it and hope to see you again in the future. Kind regards

8/10 Good

Natalie, Central Coast, NSW

Travelled with family
Liked: Cleanliness, amenities
Beautiful apartment with a stunning view. Great location - walking distance to restaurants. Can't wait to go back.
Stayed 2 nights in Jun 2020
Response from Boathouse on 29 Jun 2020
Hi, Thank you for taking the time to write a review, we appreciate it! Looking forward to your stay in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2020
Response from Boathouse on 29 Jun 2020
Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Liked everything Service was beautiful Clean and tidy
Stayed 2 nights in May 2020
Response from Boathouse Resort Tea Gardens on 26 May 2020
Thankyou for taking the time to write a review, we appreciate it. Looking forward to your stay in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location was fantastic, unfortunately we were there at a time when a lot of work was being carried on and the exercise or gym room was not available, which we were not advised in advance. Besides that, we enjoyed our stay very much and the staff was extremely helpful. We'll definitely be back.
Stayed 5 nights in Mar 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Mar 2020

8/10 Good

Steve

Travelled with family
Liked: Property conditions & facilities, room comfort
Pleasant relaxing are
Place is nice for families, kids loved the pool area, balcony overlooking the pool, and have a nice view of the lake. Few mins drive to shops, and lakeside restaurants. WiFi wasn't working/not available in the rooms, balcony, etc but seems to be available only when you're very close to reception - but that won't stop me and family from coming back though.
Stayed 1 night in Feb 2020
Response from Boathouse Resort Tea Gardens on 21 Feb 2020
Thankyou for your stay, and we appreciate your review. We're sorry about the WiFi, we're currently in the process of finding a solution to the problem. Looking forward to your stay in the future. Regards Boathouse Resort Tea Gardens.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great and mangers very friendly and pleasant. Water pooled in the bathrooms a bit.
Stayed 7 nights in Jan 2020

10/10 Excellent

Pippin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tea Gardens & Myall River Adventure
The Manager was very helpful, obliging and pleasant. She keeps the external areas clean and tidy and I was impressed how she kept the pool and BBQ area so clean and tidy.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Quiet peaceful location Not well-equipped with kitchen utensils and bedlamps did not work. I went out and bought two light globes myself.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from manager on 27 Nov 2019
Dear guest your time and review is sincerely appreciated Regards karen

8/10 Good

Verified traveller

Travelled with partner
The location was excellent and qualitu of accommodation great. It had large apartments and excellent services. Very good value for money..
Stayed 1 night in Nov 2019
Response from manager on 25 Nov 2019
Dear Guests we sincerely appreciate your time and feedback and will work hard for your guests' satisfaction looking forward to seeing you again Regards

8/10 Good

Margaret

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I thought the Boathouse was clean and well run, though it needed to be refurbished. The kitchen and bathroom were tired and dated. My apartment had a lovely large verandah which overlooked the water as did the bed! Lovely!
Stayed 2 nights in Oct 2019
Response from karen on 5 Nov 2019
Hi Margret Thanks for staying with us plus your time and review and we will certainly work on improving our service. looking forward to seeing you again at the boathouse resort tea gardens. Regards regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overal we had a wonderful time. However, the dishwasher in 201 did not clean dishes.
Stayed 2 nights in Oct 2019
Response from karen on 5 Nov 2019
Thanks a lot for your time and review looking forward to seeing you again at the boathouse resort tea gardens.

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly atmosphere with safe and clean room. This stay my Unit was in need of a bit TLC but the time before the unit was perfect
Stayed 4 nights in Sep 2019
Response from manager on 21 Sept 2019
Thanks a lot Lee for your review and looking forward to seeing again! Warm Regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from manager on 10 Sept 2019
Hi David thanks a lot for your review and looking forward to seeing you next time best regards

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boathouse Resort.
Two bed apartment with private balcony opening onto the poo areal was great. Very helpful staff. We couldn't fault the cleanliness. Good location and restful.
Stayed 2 nights in Sep 2019
Response from karen on 6 Sept 2019
Dear Kathleen Thanks a lot for your time and review !! Best regards

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great photo in a quite location. Way walk to the shops
Stayed 1 night in Aug 2019
Response from karen on 1 Sept 2019
Thanks a lot for your review and looking forward to seeing you next time Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from karen on 1 Sept 2019
Thanks a lot for your review and looking forward to seeing you next time Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from manager on 18 Aug 2019
Dear guest Thanks a lot for your time and review and it is our honour to have you stayed with us at the boathouse resort waterfront. looking forward to seeing you next visit Best Regards karen

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Manager on 10 Aug 2019
Thanks a lot for your time and review !! Best Regards

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fatabuloso
Stayed 2 nights in May 2019
Response from manager on 20 Jun 2019
thanks a lot for your review and looking forward to seeing you next time karen

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No internet available
Stayed 2 nights in Apr 2019
Response from manager on 20 Jun 2019
thanks a lot for your review and see you soon

8/10 Good

Verified traveller

Travelled with partner
Nice quiet position in the town lovely outlook over pool and waterway wished it was warmer weather so we could swim in the great pool
Stayed 3 nights in Apr 2019
Response from manager on 20 Jun 2019
thanks a lot for staying with us and looking forward to seeing you again

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Great views. Easy to book with Wotif. Wotif had vacancy where the Resort said sold out. We could also stay one night only with Wotif. When resirt had two night minimum.
Stayed 1 night in Apr 2019
Response from manager on 1 May 2019
thanks a lot for your review and come back again !!

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from manger on 1 May 2019
come back again !!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was lovely! We had a great stay, will definitely be back.
Stayed 1 night in Apr 2019
Response from manger on 1 May 2019
looking forward to seeing you again

10/10 Excellent

RayEvans, Adelaide, South Australia au

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the boathouse resort was the best stay I have ever had. the rooms and facilities were faultless We were very happy and wish we had longer stay. I would recommend the boathouse to everyone as a quality stay;
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean room. All the amenities you need for a holiday and we’ll loca in Tea Gardens. Bed was super comfortable.
Stayed 3 nights in Mar 2019
Response from manager on 1 May 2019
see you next time :! cheers

6/10 Okay

Verified traveller

The Pool and Location. How they got the 4 1/2 star review is beyond me
Stayed 2 nights in Mar 2019
Response from manager on 1 May 2019
thanks for your time for your review and we will definitely improve our service and looking forward to seeing you again

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from manager on 1 May 2019
thanks a lot for your review and see you next time !!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, great location. Would go back without hesitation.
Stayed 3 nights in Mar 2019
Response from karen on 1 May 2019
see you next time very soon !! thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outside doors , leading into room is tired. Needs revarnishing. Carpet in our unit needs replacing
Stayed 2 nights in Mar 2019
Response from manager on 15 Mar 2019
thanks a lot and looking forward to your next visit

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from karen on 1 May 2019
see you next time and thank you for staying with us !!