One-Bedroom Apartment | Premium bedding, individually decorated, individually furnished
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Reviews of The Atrium Apartments

3.5 out of 5
The Atrium Apartments
23 Maunganui Road, Tauranga

Reviews

8.8

Excellent

Rating 10 - Excellent. 198 out of 399 reviews" "
Rating 8 - Good. 152 out of 399 reviews" "
Rating 6 - Okay. 35 out of 399 reviews" "
Rating 4 - Poor. 12 out of 399 reviews" "
Rating 2 - Terrible. 2 out of 399 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Bernadette

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
While the complex was very nice and the views amazing, the apartment was very tired. Paint in the bathroom was peeling, the refrigerator had a dent in the door and the furnishings were quite tired.
Stayed 3 nights in Apr 2024
Response from The Atrium Team on 4 May 2024
Hi Bernadette,Thank you for your review. I will pass your feedback onto the owners.

10/10 Excellent

Aaron

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location of the Atrium Apartments - we were handy to boardwalks, parks, cafes and beach. The Atrium itself is an amazing complex - it was very quiet even though it was almost fully booked. Has a private gym, outdoor pool and sauna room. The room we had was on the 5th level and the views were stunning. The room had everything we needed including a washing machine and dryer and the products needed. Also had a dishwasher and fully equipped kitchen. Definitely recommend the Atrium Apartments. Thank you for the stay.
Stayed 2 nights in Apr 2024
Response from The Atrium Team on 25 Apr 2024
Hi Aaron,Thank you for your fantastic review. It is great to hear you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Gennah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This place is great!!! Close to the beach, great easy parking, sauna and pool is great (even in mid April) Lift from the carpark was great. Room was modern and clean. Bed was comfortable and had all the kitchen items one could need.
Stayed 2 nights in Apr 2024
Response from The Atrium Team on 26 Apr 2024
Hi GennahThank you for your review, We are glad you enjoyed your stay, it is a beautiful spot!

8/10 Good

alan

Stayed 3 nights in Apr 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable with everything we needed right in the heart of the Mount with everything (the beach, the mount, the main shopping street, pilot bay) just a few minutes walk away. Great views from the Apartment we had. We overlooked pilot bay so could watch the shops come and go. And had the best view of the sunsets. Staff very friendly and helpful.
Stayed 4 nights in Feb 2024
Response from Team Atrium on 26 Feb 2024
Thank you for your review. We are very happy to hear that you enjoyed your stay with us.

8/10 Good

Carol

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024
Response from Team Atrium on 21 Feb 2024
Thank you for your review. We are very pleased that you enjoyed your stay with us.

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it being so close to everything that we didn’t need to use the car
Stayed 3 nights in Feb 2024
Response from Team Atrium on 20 Feb 2024
Thank you for your review we are very happy to hear that you enjoyed your stay with us here at Mount Maunganui.

6/10 Okay

Anita

Liked: Cleanliness
Will not return
Location was good, walking distance to beach the Mount, shops, cafes etc. view from the room was great. Negatives: the bed was very uncomfortable, every time my partner moved it would disturb me. I’d nearly get to sleep and he’d turn over and wake me from the bed bouncing around. Next 2 nights slept/didn’t sleep on a 2 seater sofa. Very hot when we were there, only had 1 fan in the unit, no air conditioning. Had to leave the windows open due to being so hot but the noise of the boy racers on Friday/Saturday nights was deafening. The bathroom paint above the shower was all pealing off. Was so happy to be home in my own bed. Would love to return to The Mount but unfortunately won’t be staying here again. Very disappointed for the price we paid.
Stayed 3 nights in Feb 2024
Response from Team Atrium on 20 Feb 2024
Thank you for your review. We will forward your comments to the owner.

10/10 Excellent

ANTONY

Liked: Cleanliness, amenities, property conditions & facilities
Like being in the Gold Coast.
Stayed 5 nights in Feb 2024
Response from Team Atrium on 16 Feb 2024
Thank you for your review. We are very pleased that you enjoyed your stay here at Mount Maunganui.

10/10 Excellent

Ben

Liked: Cleanliness, room comfort
Really nice location. Great hosts. It sucked that the pool did not open until later in the morning. Would have been nice to have a 7am swim.
Stayed 2 nights in Feb 2024
Response from Atrium Team on 31 Mar 2024
Thank you for your review Ben.

10/10 Excellent

Anthony, Totara Heights

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Host were very professional. Location very close to beach and cafes
Stayed 2 nights in Feb 2024
Response from Team Atrium on 4 Feb 2024
Thank you for your review. We are very pleased that you enjoyed your stay with us.

10/10 Excellent

Lani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you. Very friendly and helpful.
Stayed 2 nights in Jan 2024
Response from Team Atrium on 22 Jan 2024
Thank you for your review. We are very pleased that you are enjoying your stay.

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Team Atrium on 22 Jan 2024
Thank you for your review.

10/10 Excellent

Roddy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Team Atrium on 22 Jan 2024
Thank you for your review.

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, room comfort
Excellent apartment
Great apartment, had everything we needed. Comfortable beds. Close to both beaches, good location. Recommended.
Stayed 2 nights in Dec 2023
Response from Team Atrium on 27 Dec 2023
Thank you for your review. We are very please to hear that you enjoyed your stay with us here at Mount Maunganui.

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2023
Response from Team Atrium on 19 Dec 2023
Thank you for your review. We are pleased to hear that you enjoyed your stay.

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, room comfort
Lack of storage
The apartment itself is good. Lack of wardrobe/ hangers is a problem. Also the lack of drawers or shelving added to problem. Friend had suitcase on the spare bed and lived out of it for 2weeks. Thankfully there were only the two of us.
Stayed 14 nights in Nov 2023
Response from The Atrium Team on 11 Dec 2023
Thank you for a lovely review and your feedback. We love to hear when guests have enjoyed their stay.Safe TravelsThe Atrium Team

10/10 Excellent

Ryugo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We felt at home and relaxed. The sauna and pool were very nice. It would be great if there was easy access between the sauna and the pool.
Stayed 2 nights in Dec 2023
Response from Team Atrium on 8 Dec 2023
Thank you for your feedback. We love to hear when guests have had a great stay.Happy HolidaysThe Atrium Team

8/10 Good

Ricky

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from The Atrium Team on 8 Dec 2023
Thank you Ricky

6/10 Okay

John

Liked: Cleanliness
Great location to beach and restaurants in the Mount. Room getting a bit tired but functional with everything you need to make a great stay.
Stayed 1 night in Dec 2023
Response from Team Atrium on 19 Dec 2023
Thank you for your review. We are pleased to hear that you enjoyed your stay.

8/10 Good

Philip

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Secure parking, easy walk to beach. But remember to put the spa pool cover back on after use so next guests have a warm spa.
Stayed 1 night in Nov 2023
Response from Team Atrium on 23 Nov 2023
Thank you for your review we hope you have a great stay.

10/10 Excellent

Jenny

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Team Atrium on 17 Nov 2023
Thankyou Jenny. We love it when our guests have a great stay.

8/10 Good

Bret

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Really nice stay
Stayed 3 nights in Oct 2023
Response from Team Atrium on 4 Nov 2023
Thank you for your review we are very pleased that you enjoyed your stay.

6/10 Okay

Melinda

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Team Atrium on 4 Nov 2023
Thank you.

10/10 Excellent

Jake

Liked: Cleanliness, property conditions & facilities
Wicked place to stay, good views, awsome desk staff
Stayed 2 nights in Oct 2023
Response from Team Atrium on 26 Oct 2023
Thank you for your review. We are very pleased that you enjoyed your stay.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was well situated close to the beach and also within easy walking distance from restaurants. The apartment we were allocated was well equipped, spacious and comfortable. Would highly recommend the apartments to others. Property managers were friendly and helpful.
Stayed 3 nights in Oct 2023
Response from Rose on 20 Oct 2023
Thank you for a lovely review, Brenda. Hope to see you again one day soon.The Atrium Team

10/10 Excellent

Amehl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property close to everything we needed. Great pool and spa area.
Stayed 4 nights in Oct 2023
Response from Team Atrium on 8 Oct 2023
Thank you for your review. We are very pleased that you had a pleasant experience with us.

10/10 Excellent

stu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very handy to mount main beach & cafes. Property manager was excellent. Stayed here previously and will be back next year.
Stayed 5 nights in Sep 2023
Response from Team Atrium on 2 Oct 2023
Thank you for your review. We are very pleased that you enjoyed your stay with us.

4/10 Poor

Amy

Stayed 1 night in Sep 2023
Response from Team Atrium on 8 Oct 2023
Thank you for your review.

10/10 Excellent

Carlyn

Stayed 1 night in Sep 2023
Response from Team Atrium on 2 Oct 2023
Thank you for your review. We are very pleased that you enjoyed your stay at Mount Maunganui.

10/10 Excellent

Vic

Liked: Cleanliness, property conditions & facilities
Handy location - with easy access to the main beach road.
Stayed 2 nights in Aug 2023
Response from Team Atrium on 8 Aug 2023
Thank you for your review. We are very pleased you enjoyed your stay.

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Team Atrium on 4 Aug 2023
Thank you for your review. We are very pleased that you enjoyed you time with us here at the Atrium

10/10 Excellent

Roger

Liked: Cleanliness, room comfort
WEEKEND AWAY AND A GREAT PLACE TO STAY
Stayed 2 nights in Jun 2023
Response from Team Atrium on 7 Jun 2023
Thank you Roger for a great review. We love it when our guests have a great time. Hope to see you again soon

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from Team Atrium on 9 Jun 2023
Thank you Neil for a great review, much appreciated. Love that you had a great stay

8/10 Good

Dean

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Team Atrium on 19 May 2023
Thank you for your review. We are please that you enjoyed your stay.

10/10 Excellent

Felicity

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location between both beaches near the mount. lovely quiet, clean and modern room. Good communication via text about check in key collection. Was a great self catering stay with kids.
Stayed 2 nights in Apr 2023
Response from Team Atrium on 20 Apr 2023
Thank you for your review. We are very please that you had a nice stay here at Mount Maunganui.

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a very powerful and hot shower. Elevator a bit slow but ok.
Stayed 3 nights in Apr 2023
Response from Team Atrium on 10 Apr 2023
Thank you for your review. We are very pleased that you enjoyed your stay at Mount Maunganui.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean and convenient. Loved the proximity to the Mount and the beach. Great to have a pool, spa pool, sauna and little gym on site.
Stayed 2 nights in Apr 2023
Response from Team Atrium on 9 Apr 2023
Thank you for your review. We are very pleased that you enjoyed your stay here at Mount Maunganui.

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Team Atrium on 30 Mar 2023
Thank you for your review. We are very please that you have had a great stay here at Mount Maunganui.

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities
We had a great view of the beach from our little deck and it was a very short walk to the beach- so it was just great
Stayed 2 nights in Mar 2023
Response from Rose on 27 Mar 2023
Thank you for a wonderful review, we are just happy to know that you enjoyed your stay.

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Great room Definitely would stay here again
Stayed 1 night in Feb 2023
Response from Team Atrium on 2 Mar 2023
Thank you for your review. We are very please that you enjoyed your stay with us.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay here. The apartment had everything we needed and more. We were a very short walk from the beach, shops, restaurants and the mount walks. The property manager, Rose is so friendly and helpful. Thanks fir making our stay wonderful.
Stayed 4 nights in Jan 2023
Response from Team Atrium on 20 Jan 2023
Hi AngelaThank you for your review. We are very pleased that you enjoyed your stay with us at the Atrium.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location within walking distance of the shop sand dining. Very close to the beach and of course, the Mount
Response from Rose on 14 Dec 2022
Thank you Craig for a great review. We love it our guests have a great stay. Much appreciated

8/10 Good

Ceciel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well located and friendly staff.
Stayed 2 nights in Dec 2022
Response from Rose on 12 Dec 2022
Thank you Ceciel for taking the time to review. We appreciate your feedback.

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and access excellent. Amenities a bit sparse on arrival but corrected.
Response from Team Atrium on 5 Dec 2022
Thank you for your review. We are very please that you enjoyed your stay here with us.

10/10 Excellent

Kerry

Stayed 1 night in Nov 2022
Response from Team Atrium on 2 Dec 2022
Thank you for your positve review. We are very please that you enjoy the Atrium.

4/10 Poor

Rhona

Disliked: Cleanliness
premier pricing, sub-par product
Sadly, despite the premier pricing the unit was old and in much need of an upgrade. Even a decent clean would improve things. Car parking is secure but unusable. It’s very tight with concrete pillars and little swing space. We had to park on the street. Cabinetry is broken. Beds small, old and worn. Hotel is in good location and has good water pressure in the shower
Stayed 2 nights in Nov 2022
Response from Team Atrium on 21 Nov 2022
Good Morning thank you for your review. Your feedback is appreciated. We have a large number of users of the carpark and most guests a very grateful for the secure parking.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Oct 2022
Response from Team Atrium on 7 Nov 2022
Thank you for the wonderful review. We are always delighted to hear when our guests have had a wonderful stay.Rose

10/10 Excellent

Hails

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment enjoyed our stay
Stayed 1 night in Oct 2022
Response from Team Atrium on 28 Oct 2022
Thank you for your review. We are very please you had a nice time a the Mount.

10/10 Excellent

Ani

Stayed 2 nights in Oct 2022