16. Queen Studio | Iron/ironing board, free WiFi, bed sheets

Reviews of Asure Macys Motor Inn And Conference Centre

3.5 out of 5
Asure Macys Motor Inn And Conference Centre
Corner 11th Avenue & Edgecumbe Road, Tauranga

Reviews

9.0

Wonderful

Rating 10 - Excellent. 258 out of 486 reviews" "
Rating 8 - Good. 180 out of 486 reviews" "
Rating 6 - Okay. 38 out of 486 reviews" "
Rating 4 - Poor. 8 out of 486 reviews" "
Rating 2 - Terrible. 2 out of 486 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christiaan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a bed & shower for the night. We picked a small studio and it was perfect for what we needed. We went to Elizabeth Street cafe for brunch as recommended by the motel owner. Great recommendation 👍
Stayed 1 night in Feb 2024

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole vibe of our stay away amazing thanks to the staff. Warm and open welcoming.
Stayed 3 nights in Jan 2024

8/10 Good

Ada

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and friendly staff
Stayed 2 nights in Jan 2024

10/10 Excellent

andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite, clean, easy access. Top of the range
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very welcoming and friendly!
Stayed 1 night in Dec 2023

10/10 Excellent

Charmaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful owners. Well positioned and comfortable sty
Stayed 2 nights in Nov 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Amenities
Functional kitchen facilities, adequate crockery etc. Roomy, had everything we needed. Clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate
Stayed 1 night in Aug 2023

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Melvyn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds. But if space in the lounge area. Small kitchen but works well. Spacious bathroom with spa bath. I was in a Delux 1 bedroom and the bathroom was an ensuite off the bedroom.
Stayed 3 nights in Jul 2023

10/10 Excellent

Allen

Stayed 1 night in Jun 2023

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Sharon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed, a double, the worst I have ever slept in. Honestly guys, you need to update/replace your beds. We hardly slept all night (unit 18).
Stayed 1 night in Apr 2023
Response from Manager on 3 Apr 2023
Hi Sharon,We are sorry to hear you didn't have a good sleep , you stayed in a Queen bed studio and you are the first to complain about that bed , we will look into it , thanks for letting us know , you didn't come to the reception when checking out , we could of discussed it .

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic place to stay awesome inside
Stayed 1 night in Apr 2023
Response from Manager on 3 Apr 2023
Thanks Bob for the positive review , we are pleased you had a good stay, cheers

8/10 Good

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
Good quite place to stay, friendly staff too
Stayed 2 nights in Mar 2023
Response from manager on 3 Apr 2023
Thanks for taking the time to do a review , we are pleased you had a good stay , see you again.

10/10 Excellent

Melvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and very clean
Stayed 1 night in Mar 2023
Response from Manager on 3 Apr 2023
Thanks for the review , we are so lucky to have a very good team of cleaners who work very hard to keep our rooms clean , see you next time .

10/10 Excellent

Feng

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, comfortable, quiet, ample space, relaxing in the jet tub.

8/10 Good

Gail

Stayed 1 night in Feb 2023

8/10 Good

Ken, Auckland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities. However, they still physically write down credit card details. For added security with customers, it should be saved electronically so that it can be safely stored. Someone could just take a picture of the cc details that was written down.
Stayed 1 night in Jan 2023

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming

10/10 Excellent

Corrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay for families. It has a great pool! Our unit was tidy and quiet, we had a lovely little backyard so could sit outside and enjoy the sun. The owners were very friendly and nothing was too much trouble. I would definitely stay there again!

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and will definitely be staying there again.

10/10 Excellent

Margaret

Stayed 1 night in Nov 2022

8/10 Good

Joel

Stayed 2 nights in Nov 2022

10/10 Excellent

Tautu

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we didn’t like! Easy access, clean and tidy, the bed was comfortable. The manager was super nice and friendly, the pool was right outside, we both love it💕👍
Stayed 2 nights in Nov 2022

10/10 Excellent

Tamoe

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool it has a nice shaded area where I could sit with my baby out of the sun. Also enjoyed the spa in the room. In spite of the proximity to the road I slept well and we made use of the air con
Stayed 1 night in Nov 2022

6/10 Okay

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was awesome
Stayed 1 night in Oct 2022

6/10 Okay

Troy

Travelled with partner
Liked: Cleanliness, staff & service
Was a little dated. Ok for a night
Stayed 1 night in Sep 2022

10/10 Excellent

Reggae

Stayed 1 night in Sep 2022

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service
Roomy
Stayed 1 night in Sep 2022

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Tanessa

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Aug 2022

10/10 Excellent

Jamahl

Stayed 1 night in Jul 2022

10/10 Excellent

Dene

Liked: Cleanliness, staff & service, property conditions & facilities
It was good andclean.
Stayed 4 nights in Jul 2022

10/10 Excellent

Lynette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Manager on 3 Jul 2022
Thanks for your review, we are pleased everything was great and to your satisfaction, see you next time. Cheers

8/10 Good

J

Business traveller
Liked: Property conditions & facilities, room comfort
Nice and comfy
Very nice got upgraded to honeymoon room! Remembered I had stayed in this very room early 90’s! Super comfy bed and nice linen, lovely spa bath. A. It dated but clean and had everything I needed.
Stayed 1 night in Jun 2022
Response from Manager on 13 Jun 2022
Thanks for your review , we are please you were comfortable and all was satisfactorily, see you next time. Cheers

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find clean and close to main centre
Stayed 1 night in May 2022
Response from Manager on 13 Jun 2022
Thanks for the review , we are pleased everything was to your satisfaction, see you next time ,.

10/10 Excellent

Bronwyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and it's close to everything. Ai also like the size of the rooms.
Stayed 1 night in Apr 2022
Response from Manager on 26 Apr 2022
Thanks for your review , we are lucky that we have a great location here at Macys and our rooms are of generous size, see you next time .

10/10 Excellent

Alvin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
good customer focus
Stayed 1 night in Apr 2022
Response from Manager on 26 Apr 2022
Thanks Alvin for the review , we hope to see you again , Cheers

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

4/10 Poor

Justine

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nothing major wrong but I was surprised it got 4.8/5 from over 400 reviews. It is quite run down. Mould around base boards. Very old fixtures and fittings. Small cramped space. Cockroache in room on arrival. Peeling paint. Broken filter cover in pool. Tiny fridge that didn't keep food cold. The pool was lovely and the property was very close to shops which was awesome. The staff were friendly and helpful
Stayed 3 nights in Feb 2022

10/10 Excellent

Caroline

Stayed 2 nights in Feb 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jan 2022

10/10 Excellent

Vanessa

Stayed 2 nights in Jan 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service
Was nice and quiet, children friendly, welcoming manager and staff.
Stayed 1 night in Jan 2022
Response from Manager on 14 Jan 2022
Thanks Paul for giving a review ,we are pleased you had a nice time and we hope the kids had a good time in the pool, see you next time , cheers

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
The kids said it was the best hotel pool that they'd ever been in ! Manager and staff were very pleasant, responsive and helpful to our needs which we really appreciated. Facilities were very clean .Spa bath was a bonus! Location was great - close to supermarkets, food and motorway Parking was onsite but little tight. Not sure about recycling facilities in site, looks like it might just go to landfill?
Stayed 3 nights in Jan 2022
Response from Manager on 12 Jan 2022
Thanks for taking the time to give a review , we are happy that the kids really enjoyed the pool and you had a great stay, we are so lucky to have a great central location , we recycle everything and have our recycle bins for Glass, plastic, cans and carboard in the bin bay but sometimes people do mix it all up, and it ends up in the general waste bin, we do try and separate it when we can, see you next time

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay
Stayed 3 nights in Dec 2021
Response from Manager on 5 Jan 2022
Thanks James for taking the time to give a review , we are pleased you had a great stay , see you again , cheers