Exterior

Reviews of CH Boutique Hotel, Ascend Hotel Collection

4.5 out of 5
CH Boutique Hotel, Ascend Hotel Collection
52 Brisbane Street, Tamworth, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 323 out of 496 reviews" "
Rating 8 - Good. 125 out of 496 reviews" "
Rating 6 - Okay. 30 out of 496 reviews" "
Rating 4 - Poor. 11 out of 496 reviews" "
Rating 2 - Terrible. 7 out of 496 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great - the location right in city is very convenient, you can walk to everything you need The rooms are modern and comfortable.
Stayed 3 nights in Apr 2024

8/10 Good

Timothy, Applecross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable modern hotel with big rooms and a good restaurant next door.
Stayed 2 nights in Apr 2024

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with a great little bar downstairs. Lovely staff. Will definitely stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design professional staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Stayed 1 night in Feb 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and Exceptional facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We regularly stay at the CH and enjoy everything about it. We also ate at the restaurant and had a very enjoyable dinner. We will continue to stay however we usually stay in the old building the new rooms have an odd smell.
Stayed 1 night in Jan 2024

10/10 Excellent

Lucifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was spacious and beautiful; it had a restaurant and a bar. From the early check-in to the check-out, all were five stars, including the Tesla charger. The only downside is the exit driveway is not suited for vehicles such as a Tesla, with the ridge too steep to drive over without scraping the bottom of the car. Short wheel base, and higher than normal cars will be ok, anything else may not do so great.
Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Mattress Ever!
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff and great Service
The staff were amazing. The serve was fast, professional and very friendly. The room was fantastic. Everything was fantastic.
Stayed 2 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. The restaurant is over priced.
Stayed 1 night in Nov 2023

8/10 Good

fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy room. Nice restaurant and very central. Recommend change do not disturb sign as current sign too suggestive!
Stayed 3 nights in Nov 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very relaxing
Our stay was fantastic, very comfortable and the staff were very friendly and professional.
Stayed 3 nights in Nov 2023

8/10 Good

william, Warners Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just great - location facilities and staff.
Stayed 3 nights in Oct 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Donald Barry

Stayed 1 night in Oct 2023

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location.
Stayed 1 night in Oct 2023

8/10 Good

Summer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy street traffic
Stayed 1 night in Oct 2023

10/10 Excellent

Lynda

Stayed 1 night in Sep 2023

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Hotel is very nice and modern and the room was spacious. The only bad experience was the restaurant. We sent two dishes back as they were overcooked and pirces were extortionate for the quality offered. Accommodation was great though but skip the retaurant.
Stayed 1 night in Sep 2023

10/10 Excellent

Belinda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, very central, very comfortable
Stayed 1 night in Sep 2023

8/10 Good

Philip

Stayed 2 nights in Sep 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, the restaurant and bar are great, central location so you can just walk and the rooms are lovely and clean.
Stayed 2 nights in Aug 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facility is great. The only issue I had was my room was beside what I believe was the kitchen exhaust fan. It was very noisy up until about 9.30 pm.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kylie

Stayed 1 night in Jun 2023

6/10 Okay

Mark

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Everything about the hotel is great as stayed numerous times for business. Location, quality and access. However this time my room had mould & bad smell. I didn’t change rooms but regretted this by morning. Advised staff about room upon checkout.
Stayed 1 night in Jun 2023

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the fact that it was in the centre of Tamworth cbd, my room was immaculate, very well presented and comfortable. I had dinner and breakfast in the Deco restaurant where the food options were second to none, restaurant had a great setting and the staff were very professional in their manner and presentation. There wasn’t anything I didn’t like.
Stayed 1 night in Jun 2023

8/10 Good

Khalid, Sandringham

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in the main centre of town.
Stayed 1 night in May 2023

10/10 Excellent

Rowen

Liked: Cleanliness, staff & service, property conditions & facilities
CH have raised the standard in Tamworth. My king sized room was large comfortable and well appointed. The bathroom was spacious and very well designed. The security was excellent and the restaurant was superb
Stayed 1 night in May 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Matt

Stayed 1 night in May 2023

10/10 Excellent

Tim

Stayed 1 night in Apr 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean ,very courteous staff,a hop skip and jump to the central shopping strip, about a 1 minute walk
Stayed 1 night in Apr 2023

6/10 Okay

Robyn

Travelled with family
Satisfactory for overnight stay. Food very expensive
Stayed 1 night in Apr 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Mar 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place just no hot water for shower not sure if limited hot water or shower mixer not set correctly?
Stayed 1 night in Mar 2023

10/10 Excellent

Rajesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat place. Loved the stay. Restaurant needs a spruce up with its food. Had Eggs benny and it looked tired to say the least. Didn't eat it fully even though hungry. No fresh orange juice. Being a classy place, one would expect fresh food for the price. I could have eaten brekkie at McDonald's.
Stayed 2 nights in Feb 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and comfortable. All staff were very friendly.
Stayed 10 nights in Jan 2023

8/10 Good

Phill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Great room, central location.
Stayed 1 night in Dec 2022

10/10 Excellent

Mark

Stayed 1 night in Jan 2023

10/10 Excellent

Narelle

Stayed 1 night in Jan 2023

10/10 Excellent

nardine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location awesome decor and a great bar. Was surprised had to pay extra for off street parking. Parking on street not an option unless you love your car every three hours.

4/10 Poor

Jon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
paid $200 to stay in a room with an aircon that was massively inappropriate for that room. way underpowered. it was a humid dry 35 degree day outside and when we got into the room the air con said the room temp inside was 28 degrees, which is ridiculous already. we pumped the aircon on 19 degrees for 4 hours and it was still 27 degrees inside the room with windows that didn’t open. i had to drench a towel in cold water and sleep with it on me. the next morning with the aircon pumping ALL night it was still 26 degrees. all i wanted was a comfortable place to sleep after a big day driving

10/10 Excellent

Qiuye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately,we arrived Tamworth on 27th of Dec. No bars, no breakfast , only one staff . I haven’t enough experience of the hotel.
Stayed 1 night in Dec 2022

10/10 Excellent

Allana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved Every Aspect. Couldn't fault in any way.

10/10 Excellent

Judith

Stayed 1 night in Dec 2022