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We enjoyed our stay at El Moro. Hotel was near downtown. Staff was very nice, atmosphere too. Our breakfast was included. Great place to enjoy your afternoon by the pool and party at night . They do play club music all day long, close to midnight. Jope to come back soon.
I took my parents and the hotel did have cable tv but I asked Robert to help me with the cable TV and he did everything to put it in our room and my dad was able to watch the bull show
That was a plus of the staff in the hotel
Thank you so much Robert
Angie
Stayed 1 night in Jan 2024
4/10 Poor
Verified traveller
Travelled with family
15 Dec 2023
Disliked: Staff & service
No hotel staff.
Hotel Review. There was no hotel staff. We could not find anyone to check in with. No one ever checked us in. The cleaning staff gave us a key after an hour. Very weird situation. We had to get the maintenance crew to move us from the first room because of an Air conditioner leak flooding the floor. After we moved to another room we received an email that said we could not stay at the hotel.
rooms just have a bed. No towel racks and the showers don't drain. I cut my foot on some exposed rebar by the outdoor shower in the evening when it was dark.
3 hours later someone called from San Jose and said we could stay there but we never saw or talked with any hotel staff.