Superior Double Room | Premium bedding, in-room safe, desk, soundproofing
Check availability

Reviews of Horizon Inn

3 out of 5
Horizon Inn
4F., No.246, Sec. 2, Changan E. Rd, Taipei

Reviews

8.6

Excellent

Rating 10 - Excellent. 212 out of 491 reviews" "
Rating 8 - Good. 227 out of 491 reviews" "
Rating 6 - Okay. 42 out of 491 reviews" "
Rating 4 - Poor. 7 out of 491 reviews" "
Rating 2 - Terrible. 3 out of 491 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Richard

Inflexibility of staff
Stayed 3 nights in Oct 2023
Response from Lannie on 17 Oct 2023
Thank you

10/10 Excellent

JIE

Liked: Cleanliness, staff & service, property conditions & facilities
really like the stay, especially the staff are so friendly and helpful. one thing to suggest, to install a mirror in the room.
Stayed 6 nights in May 2023
Response from Lannie on 4 Jun 2023
OkThank you for your suggestion, come again next time

8/10 Good

HUEI-HWANG

8/10 Good

HSIANGNI

Stayed 1 night in Dec 2022

10/10 Excellent

Chieh An

Stayed 3 nights in Dec 2019

10/10 Excellent

Craig, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and helpful staff. Free breakfast is a great benefit.
Stayed 6 nights in Dec 2019
Response from lannie on 3 Jan 2020
Thank your message

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

4/10 Poor

M

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended hotel
the room are too small. We got a room without a window (the room is not as same as the image in hotels.com).
Stayed 2 nights in Aug 2019
Response from Horizon Inn on 6 Jan 2020
Thank you for taking your valued time to share your experience with us.We will continue to improve on ourselves to provide our guests a comfortable room, and friendly attentive service. Once again, thank you for choosing Horizon Inn. We look forward to your return in the next time you plan to visit Taiwan.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value for money hotel
The hotel serves a healthy range of food for breakfast and it has an excellent location that is close to the station.
Stayed 13 nights in Nov 2019
Response from LANNIE on 19 Dec 2019
謝謝您喜歡我們飯店 感謝您的訂房

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Dec 2019
Response from Horizon Inn on 16 Dec 2019
Thank you for your stay

8/10 Good

LEE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice trip in Taipei.
The location is good; though the space is small. The breakfast is delicious, and staff is friendly.
Stayed 1 night in Dec 2019
Response from HORIZON INN on 10 Dec 2019
Thank you for giving us a good evaluation Is our pleasure.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality for price. Clean rooms and good location.
Stayed 1 night in Nov 2019
Response from Horizon Inn on 2 Dec 2019
Thank you very much for your stay. Is our pleasure. We will to be work hard.

10/10 Excellent

Yoyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel occupies two floors in the building, so there wasn’t a reception in the lobby, and the lobby looks a bit old and gloomy. Once you get to the floor where the hotel is located, it looks completely different: comfortable, welcoming and warm. The staff were helpful and friendly. The hotel room was clean and tidy. The breakfast was good. It was close to the night market too. Overall it was a pleasant stay.
Stayed 2 nights in Oct 2019
Response from Horizon Inn on 5 Dec 2019
您好 非常感謝您的評論 針對您提出的問題，我們會加強改進 也謝謝您給予我們很高的評價

8/10 Good

Blair

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2019
Response from Horizon Inn on 16 Oct 2019
您好 謝謝您提供的評論 希望下次還有機會能為您服務 謝謝

10/10 Excellent

Kelly, Vancouver BC

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
They have super friendly and helpful staffs. The room is big and clean. The location is very good with easy access to public transit. The breakfast they provided is excellent with a variety dishes.
Stayed 4 nights in Oct 2019
Response from Horizon Inn on 14 Oct 2019
Dear Kelly Thank you for your comments. We are very happy to serve you. It is our pleasure to welcome you to Horizon Inn.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and efficient. Room was very clean.
Stayed 1 night in Sep 2019
Response from Horizon Inn on 23 Sept 2019
Thank you for choosing Horizon Inn. We look forward to your return in the next time you plan to visit Taipei

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Horizon Inn on 17 Jun 2019
hank you for your stay . Wish you have a nice trip.

10/10 Excellent

S.Thada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness impressive and location are the plus for everyone who prefer to travel by public transport.
Stayed 2 nights in May 2019
Response from Horizon Inn on 3 Jun 2019
Thank you for your writing. We look forward to welcoming you to back to Horizon Inn in the next time you plan to visit Taiwan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from Horizon Inn on 24 May 2019
親愛的旅客 您好 感謝您給予相當高的評價 我們會繼續努力 歡迎您再次回到大地清旅 住宿 謝謝您。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the daily breakfast is very good.
Stayed 3 nights in Apr 2019
Response from Horizon Inn on 24 May 2019
親愛的旅客 您好 非常感謝您給予我們相當高的評價 我們會繼續努力! 歡迎您下次回到大地清旅，讓我們繼續為您服務。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good, Metro station close by, malls, shops and restaurants close by too. Room had a bathtub, place down the road sold bubble bath.... Room was clean and comfortable.
Stayed 4 nights in Apr 2019
Response from Horizon Inn on 24 May 2019
您好！ 感謝您給予大地清旅極高的評價！ 也感謝您細細體會我們的用心 我們也將繼續保持良好的服務及提供舒適的住宿環境 十分歡迎您能再到大地清旅住宿 讓我們能有機會再為您服務

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Horizon Inn on 24 May 2019
親愛的住客 您好！ 感謝您來到大地清旅並且給予很高的評價， 我們將繼續維持服務品質， 希望有機會，歡迎您再來大地清旅住宿， 讓我們為您服務

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2019
Response from Horizon Inn on 13 Jun 2019
Thank you for taking your valued time to share your experience with us.We will continue to improve on ourselves to provide our guests a comfortable room, and friendly attentive service.

10/10 Excellent

Lizann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I had more days with the hotel! Super friendly staff, comfortable room and reasonable breakfast spread.
Stayed 1 night in Jan 2019
Response from Horizon Inn on 1 May 2019
Thank you for taking your valued time to share your recent travel experience at Horizon Inn. We look forward to welcoming you to back to Horizon Inn in the next time you plan to visit Taiwan

8/10 Good

SS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value stay. Very nice hotel breakfast. Will be back again.
Stayed 1 night in Dec 2018
Response from Sherry on 11 Feb 2019
Thank you for taking your valued time to share your recent travel experience at Horizon Inn. We look forward to welcoming you to back to Horizon Inn in the next time you plan to visit Taiwan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly good value for money
Stayed 7 nights in Dec 2018
Response from Sherry on 3 Jan 2019
Thank you for choosing Horizon Inn. We trust your stay with us will be enjoyable and hope that you continue to support us. We look forward to serving you on your next trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Sherry on 5 Jan 2019
Thank you for taking your valued time to share your recent travel experience at Horizon Inn.

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2018
Response from Sherry on 16 Nov 2018
Thank you so much again for taking the time to address your comments, we wish you all the best in the new year to come, and are anxiously awaiting for your

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable stay with spacious room.
The inn located on the 4th and 5th floor of a building. Staff at front desk is helpful and efficient. Didn’t try the breakfast. Room was spacious when compared to others hotel in Taipei. But lightning is abit dim. Washroom is clean, except the shower curtain looked old and got a bad smell on it. Mattress and pillow are ok, at least not too soft. Neighbourhood is ok, few minutes walk away from a night market and 5-8 mins walk from metro. There’s free self service laundry but haven’t tried. Good for those travellers who will spend most of the day at outside and just need accommodation.
Stayed 2 nights in Oct 2018
Response from Sherry on 16 Nov 2018
Thank you for taking your valued time to share your experience with us.We will continue to improve on ourselves to provide our guests a comfortable room, and friendly attentive service. Once again, thank you for choosing Horizon Inn. We look forward to your return in the next time you plan to visit Taiwan.

10/10 Excellent

Lilly, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best boutique in Taipei.
Amazing all great! My 3rd stay,
Stayed 3 nights in Sep 2018
Response from Sherry on 25 Sept 2018
Thank you for taking your valued time to share your experience with us.We will continue to improve on ourselves to provide our guests a comfortable room, and friendly attentive service. Once again, thank you for choosing Horizon Inn. We look forward to your return in the next time you plan to visit Taiwan.

8/10 Good

Philip, Canberra Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpfull staff with clean comfortanle rooms. Washing facilities available a plus for travellers.
Stayed 9 nights in Aug 2018
Response from Sherry on 13 Sept 2018
Thank you for taking your valued time to share your experience with us.We will continue to improve on ourselves to provide our guests a comfortable room, and friendly attentive service.

8/10 Good

CK, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice breakfast, convenient
This is a nice and cozy hotel having unexpectedly friendly staff who provides useful travelling tips and helps guests to book restaurants and make reasonable plan to travel to the airport. The buffet breakfast is really nice since it is prepared using fresh fruit and vegetables from local farmers and also some other ingredients from local food suppliers. The items provided every day is a bit different so it makes me look forward to my daily breakfast time. The hotel is conveniently located, just 6 mins walk from the metro station, and nearby there is a night market. Massage centre and convenience store is just a few steps away. I enjoyed my stay in this hotel and would recommend travellers with moderate budget to consider staying here.
Stayed 3 nights in Aug 2018
Response from Sherry on 19 Sept 2018
It is our pleasure to welcome you to Horizon Inn, whether you are traveling on business or pleasure. We strive to provide you a room that is clean and comfortable, with friendly attentive service; we always want to be your first choice. Once again, thank you for choosing Horizon Inn. We trust your stay with us will be enjoyable and hope that you continue to support us. We look forward to serving you on your next trip.

10/10 Excellent

Kani, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フレンドリーなスタッフと綺麗なお部屋(コストパフォーマンス良し)
フレンドリーなスタッフと綺麗なお部屋とバスタブ付きのお風呂(コストパフォーマンス良し)が非常に良かったです。次回以降に台北に来る事があれば再度利用したいと思います。また立地も良いです。
Stayed 1 night in Aug 2018
Response from Sherry on 13 Sept 2018
Thank you for taking your valued time to share your recent travel experience at Horizon Inn. We look forward to welcoming you to back to Horizon Inn in the next time you plan to visit Taiwan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top pick for Taipei
This hotel seems newly renovated or opened. The rooms were surprisingly spacious,, beds were super comfy, aircon worked fast to cool the room down and the shower was high flow with hot water. Breakfast changed daily and there was always a great selection. There is also a washer and dryer onsite that you can use for free of charge, just grab a liquid pod from reception. The staff all speak english too! There is plenty of restaurants around, a night market around the corner and an sports bar/English pub up the road. Located between to MRT stops it's in a great location!
Stayed 5 nights in Jul 2018
Response from Horizon Inn on 25 Jul 2018
Thank you so much for your comments, we sincerely appreciate it ! We are grateful to have you stayed with us, and the opportunity to serve you. Your comments and suggestions means a lot to each and everyone here in Horizon Inn, andwe will continue to improve on ourselves to provide our guests a warm and wonderful staying here at Horizon Inn. It will be our ultimate objective to have our guests to treat us as their home away from home ! Thank you so much again for taking the time to address your comments, we wish you all the best in the new year to come, and are anxiously awaiting for your next visit ! Sincerely, Everyone here at Horizon Inn

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
1. Amazing breakfast 2. For the address,follow google maps, hotel's map takes you to a longer walk. 3. Convenient location, there is a bus close by that takes you to the airport. 4. Request a window room, the others are small. Good experience!
Stayed 2 nights in Jun 2018
Response from Horizon Inn on 25 Jul 2018
Thank you for taking your valued time to share your experience with us.We will continue to improve on ourselves to provide our guests a comfortable room, and friendly attentive service. Once again, thank you for choosing Horizon Inn. We look forward to your return in the next time you plan to visit Taiwan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful and cosy hotel
The place is in a good location, it is pristine clean and the staff are friendly. The breakfast is delicious and changes every morning through out my 5 nights stay. Very impressive!
Stayed 6 nights in Dec 2017
Response from Doris on 18 Dec 2017
謝謝您的建議

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017
Response from Doris on 18 Dec 2017
謝謝您的建議

8/10 Good

Rebecca, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet room
Room is clean, neat and quiet. The breakfast buffet has so many variety delicious food. Free laundry too.
Stayed 8 nights in Nov 2017
Response from Horizon inn on 1 Jan 2018
感謝您入住我們的飯店。感謝您的意見反應！

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
The hotel is clean, comfortable, good service, good breakfast, in a decent location.
Stayed 1 night in Nov 2017
Response from Doris on 18 Dec 2017
謝謝您的建議

10/10 Excellent

Joseph E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
I opted for the "no window" room for a lower price. Hotel was clean and English was spoken. Had to check in on the 4th floor. The neighborhood was ok with eateries and convenience store close by. The highlight was the breakfast. The breakfast was incredible! It changed daily and had western options. I just can not say enough about the food, truly worth a stay
Stayed 6 nights in Sep 2017

6/10 Okay

Louise, Hanoi

Liked: Cleanliness, staff & service, room comfort
Well situated hotel, but a bit basic
This is a really nice hotel - friendly staff, very clean, and well situated - near to the metro and bus lines. There are shops close by, coffee shops and cafes.
Stayed 4 nights in Sep 2017

8/10 Good

Gail, Gold Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horizon Inn, Taipei
Hotel is not glamorous from the outside, but very clean inside. It is convenient to the MRT stations. The breakfasts are terrific. Such a good variety of excellent food. Things that we had never had before, but everything was good and tasty.

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

YEIHWEI, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast
Breakfast is various and excelllent. The shuttle bus to airport is closed.

10/10 Excellent

John, Poteau, OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horizon Hotel Taipei
Excellent hotel stay- I would highly recommend. Room was excellent, breakfast was good with a decent amount of western selections, beds were comfortable and staff were efficient and friendly.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely little hotel
This is a boutique hotel in downtown Taipei. It is within an office building, which at first can be a little misleading. However it is a lovely hotel with clean, spacious rooms. The staff is very friendly and helpful. I totally enjoyed staying at the Horizon Inn.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff are nice, room was clean and comfortable, location is good.
Response from Doris on 1 May 2016
Dear Guest, Thank you for your feedback, We will keep the service for every client in Horizon Inn. We hope to have a chance to serve you again. Wish you have a good day.

8/10 Good

yuki, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3 star hotelhx
Stayed in this hotel for 2 nights with my partner and we loved it! Spacious and modern room, comfy bedding and nice bathroom. Convenient location, less than 10min walk from the closest MRT stn, 10 min train ride to Taipei 101 and many eateries and convenience store just across the road. The room offers 2 x bottled water and all the amenities you need to spend the night. Would stay here again. Only down fall was wi-fi signal was weak at some time during our stay