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Reviews of Hotel Kimberly Tagaytay

4 out of 5
Hotel Kimberly Tagaytay
Amadeo Road, Brgy. Kaybagal North, Crisanto Ave, Tagaytay, Cavite

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 142 reviews" "
Rating 8 - Good. 56 out of 142 reviews" "
Rating 6 - Okay. 10 out of 142 reviews" "
Rating 4 - Poor. 9 out of 142 reviews" "
Rating 2 - Terrible. 4 out of 142 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this property was impeccable. Any issues were addressed immediately and above expectation. The management went to great lengths to create a wonderful stay.
Stayed 2 nights in Jan 2024

4/10 Poor

Anna Karenina

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 4 nights in Jan 2024

10/10 Excellent

PRISCILA

Stayed 1 night in Mar 2023
Response from Roy on 11 May 2023
Thanks, Priscila! We appreciate the high score.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I stayed at Kimberly for a high school reunion but families with children will enjoy the hotel. It has a small water park with mini slides, animals to feed, donkey rides and lots of open areas to roam around.
Stayed 1 night in Feb 2023
Response from Roy on 22 Mar 2023
Thank you for choosing to stay at Hotel Kimberly Tagaytay for your high school reunion, and for taking the time to share your experience with us. We are always striving to provide our guests with a memorable stay and positive experiences, and we're delighted to hear that you found our hotel to be a great choice for families with children.We appreciate your valuable feedback, and we hope that you will have another opportunity to stay with us again in the future.

8/10 Good

michelle

Stayed 1 night in Jan 2023
Response from Roy on 20 Feb 2023
Thank you, Michelle!

10/10 Excellent

caroline

Stayed 1 night in Nov 2022
Response from Roy on 21 Dec 2022
Thank you, Caroline!

6/10 Okay

ROSANNA

The activities are family friendly.
Stayed 1 night in Jul 2022
Response from Roy on 25 Jul 2022
Thank you, Rosanna! We appreciate your feedback. See you again.

8/10 Good

Maria Theresa

Stayed 2 nights in Apr 2022

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Roy on 15 Apr 2022
Thank you for your feedback!

10/10 Excellent

Lilia

Travelled with group
Liked: Cleanliness, staff & service
The hotel is excellent even the service ! I will surely recommend !!
Stayed 1 night in Feb 2022
Response from Roy on 15 Apr 2022
Hi Lilia, thank you for your feedback and we appreciate your comments! We wish you well and safe travels! Warmest regards,  Roy

8/10 Good

Ma Roselle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really relaxing with lots of activities for the family!!
Stayed 1 night in Dec 2021
Response from Roy on 15 Dec 2021
Thank you for your comments and we appreciate your feedback. See you again and stay safe!

2/10 Terrible

Emma, L. A

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is small , television not working, noise can be heard from our room at early morning hours .
Stayed 1 night in Nov 2020
Response from Roy on 2 Dec 2020
Hi, We apologize on your experience and we appreciate your feedback and thank you for letting us know and we will look into this. Thanks and Keep Safe!

10/10 Excellent

Tom Kristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A high class hotell worth the price, Fine heated pools and an playground for the children, Best hotel yet we have been in in the Phillipines
Stayed 1 night in Dec 2019
Response from Kai on 2 Jan 2020
Thank you Mr. Tom Kristian for the wonderful feedback. We are glad that you have enjoyed your stay with us.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very Good for Family Vacation
Stayed 1 night in Dec 2019
Response from Kai on 2 Jan 2020
Thank you for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Roy on 13 Dec 2019
Thank you for the perfect score!

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Roy on 12 Dec 2019
Thank you, Joel, for the perfect score.

10/10 Excellent

Kevin John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Family friendly hotel!!! Thumbs up!
Stayed 1 night in Nov 2019
Response from Roy on 6 Dec 2019
Hi Kevin John, Thank you for the perfect score. We appreciate your comments. We hope to see you soon!

10/10 Excellent

jocelyn z

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel for family
The room for four ( 2 queen beds) was spacious, clean, comfortable; sheets were crisp and white. Only feedback is to provide a soapdish in the bathroom sink. Breakfast was ok : maja blanca and waffle, but viands were so-so, fruits limited.
Stayed 1 night in Nov 2019
Response from Roy on 26 Nov 2019
Hi Jocelyn z! Thank you for your feedback and we appreciate your comments.

10/10 Excellent

MA CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Roy on 8 Nov 2019
Thank you for the perfect score! We appreciate your feedback.

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for families with kids, my kids enjoyed the stay👍
Stayed 1 night in Oct 2019
Response from Roy on 1 Nov 2019
Thank you for recommending us and good to hear you enjoyed it. We appreciate your comments.

4/10 Poor

Angelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Roy on 22 Oct 2019
Hi Angelo! Thank you for your feedback. We would like to know which area we can improve on.

10/10 Excellent

Gareth Guil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Management on 23 Sept 2019
Thank you Gareth! We appreciate the perfect score given! We hope to welcome you back to Hotel Kimberly Tagaytay.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Kai on 16 Sept 2019
Thank you for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Kai on 6 Sept 2019
Thank you for staying with us!

10/10 Excellent

EmGonzales

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a very child friendly hotel. :)
Stayed 1 night in Aug 2019
Response from Roy on 6 Aug 2019
Thank you EmGonzales! We appreciate your feedback. Hope to see you again!

10/10 Excellent

HOFFMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, well recommended, Very family friendly
Lovely deco, kind people, nice facilities, warm stay. Manager was always around to help.
Stayed 2 nights in Jul 2019
Response from Roy on 9 Jul 2019
Thank you Hoffman! We appreciate your feedback. We hope to see you again.

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for relaxing and nice view
Stayed 1 night in Jul 2019
Response from Roy on 8 Jul 2019
Thank you Kevin! We appreciate your feedback. We hope to see you soon!

10/10 Excellent

Amador Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend with family
Fun time with the kids. We were stuck in the hotel due to bad weather but the activities in the hotel did not disappoint. Great staff and great service. Would definitely recommend.
Stayed 2 nights in Jun 2019
Response from Roy on 3 Jul 2019
Thanks for taking the time to leave your comments. We appreciate this.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Roy on 8 Jul 2019
Thank you for the perfect score!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staffs are accomodating
Stayed 1 night in Jun 2019
Response from Kai on 23 Jun 2019
Thank you for your stay!

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The "upgraded" room had a shabby bathroom with mold growing on the walls of the shower, a very small sink and plumbing in the bath and sink that was partially plugged and drained slowly (even after two repair attempts). The safe did not work and had to be replaced/repaired. The water in the shower never really got hot, just luke warm. Our entry keys were cancelled halfway during our stay. We requested hand towels three times since there were none in the room, and got bath towels every time.
Stayed 2 nights in Jun 2019
Response from Kai on 13 Aug 2019
We are sorry to hear about the issues during your stay. Whenever an issue is raised to us, we make sure to take action for immediate rectification. We hope to serve you better in the future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaned, accessible and hospitable people.
Happy and success our stay
Stayed 1 night in Jun 2019
Response from Kai on 18 Jun 2019
Thank you for staying with us! We hope to welcome you back soon to Hotel Kimberly Tagaytay.

10/10 Excellent

Mcdo8, Calamba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good place for family especially with kids. They offer alot of fun activities such as feeding the animals in the farm, horse back riding, bonfire with unlimited marshmallows, movie night and a kiddie pool that my son enjoyed so much! Will definitely go back.
Stayed 1 night in Jun 2019
Response from Kai on 18 Jun 2019
Hi Mcdo8, We are happy to hear that your family enjoyed the activities we have at the hotel. Thank you for staying with us!

6/10 Okay

Anna Fe

Average hotel
Stayed 1 night in Jun 2019
Response from Kai on 18 Jun 2019
Thank you for your stay

10/10 Excellent

alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Hotel Kimberly Operations Manager on 25 May 2019
Thank you Alma for the perfect score! We appreciate it so much. Hope to have you back again.

8/10 Good

Teo, Qc, ph

Travelled with family
Liked: Cleanliness, staff & service
Breakfast and security
Stayed 1 night in Apr 2019
Response from Hotel Kimberly Operations Manager on 5 May 2019
Thank you Teo for the review. We appreciate it.

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Hotel Kimberly Operations Manager on 17 Apr 2019
Thank you Jimmy for the perfect score review! We appreciate your feedback! Hope to see you again here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Hotel Kimberly Operations Manager on 13 Apr 2019
Thank you Anonymous for the review. We appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, nice staff,well be back for sure😊
Nice hotel. We will be back
Stayed 1 night in Feb 2019
Response from Hotel Kimberly Operations Manager on 28 Feb 2019
Thank you Anonymous for the feedback! We appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Hotel Kimberly Operations Manager on 20 Feb 2019
Thank you Anonymous for the score review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Hotel Kimberly Operations Manager on 1 Apr 2019
Thank you Anonymous for the review! We appreciate it!

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Guests here..
Hotel, foods and activities were really great!! It's really worth the money!.. Lovely staffs...clean facilities...HIGHLY recommended!
Stayed 1 night in Feb 2019
Response from Kai on 7 Feb 2019
Hi Bernadette! we are happy to hear that your family enjoyed the activities available at Hotel Kimberly Tagaytay. We want to be able to have an activity for all ages to enjoy. Thank you for the recommendation and we hope to welcome you back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend Getaway
This hotel is very family friendly, they have everything to let you feel at home. Game room which my kids enjoyed a lot, Movie nights, Dvd library where you can choose what you want to watch in the comfort of your room, mini obstacle course, farm animals and vegies garden. Staff are all friendly and accomodating. The only downside are the; food very few choices especially for a muslim like us, also the room set up, no carpet which make the room looks like any transient room, bed and linens and the chairs are old, outside hallway is also not carpeted, we can hear all the footsteps and noises from outside. Other than that everything went well and most especially my kids enjoyed the stay
Stayed 2 nights in Jan 2019
Response from Hotel Kimberly Operations Manager on 7 Feb 2019
Thank you Anonymous for the feedback. We will be putting-out a new menu for more food choices. Our floors can not be carpetted considering the nature of our outdoor activities which will make it unsanitary.

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay but can be improved
Too bad there was storm so we stayed indoors most of the time and didn’t get the chance to use their amenities. The indoor playground is lacking. Wished they put a real gym and more indoor games for guests to enjoy during this kind of weather. The staff were helpful and very friendly. The breakfast buffet was worth the money. The food in restaurant inside the hotel is so-so, very expensive but food is lacking. Family room is spacious and can add another bed if requested.
Stayed 2 nights in Dec 2018
Response from Hotel Kimberly Operations Manager on 7 Feb 2019
Thank you Katrina for your feedback. We shall be working on improvements this year to better serve the preferences of our valued guests.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax to the max
Our stay was soo relaxing , its near the city but it feels like you are in a secluded farm complete With all creature comforts, 3 pools ( my daughter enjoyed it! ) ,delish resto , not crowded , nice staff ....overall great experience
Stayed 1 night in Dec 2018
Response from Hotel Kimberly Operations Manager on 15 Dec 2018
Thank you Steven for the wonderful review! We look forward to your next stay.

8/10 Good

Joeylyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but still needs improvement
We had a good time... The service were good... The room were clean and comfortable.. The food were great... I just hope that the corridor leading to the room looked clean... It needs fresh paint... It looked dirty and neglected... The pool heater on the big pool either needs improvement or fixed... It's freezing... We were only able to use the kiddie pool since its heated
Stayed 1 night in Nov 2018
Response from Hotel Kimberly Operations Manager on 4 Dec 2018
Thank you Joeylyn for your feedback and we appreciate it! We are currently undergoing refresh of our public areas. The pool heater is working, though it is faster for the kiddie to warm considering its size.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
The view of taal lake was great. I will come back here.
Stayed 1 night in Nov 2018
Response from Hotel Kimberly Operations Manager on 4 Dec 2018
Thank you for your review. We appreciate your feedback.

10/10 Excellent

robert jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family hotel
Excellent staff. Wished the bonfire would be longer so that they can accomodate guests who eat out for dinner
Stayed 1 night in Nov 2018
Response from Hotel Kimberly Operations Manager on 13 Nov 2018
Thank you Robert Jason for the feedback! We appreciate it.

8/10 Good

Isaac Joseph

Liked: Staff & service, room comfort
Enjoyed the farm and facilities.
Overall it was pleasant. Highlight was the farm and water activities. Hotel was ok but could be improved. Bathroom had an unpleasant smell and there were a few leaks. Please improve on this. I would rate it 8/10.
Stayed 2 nights in Oct 2018
Response from Hotel Kimberly Operations Manager on 13 Nov 2018
Thank you Isaac Joseph for the feedback. Rest assure we are continuously working on room improvements. Im looking forward to your next stay.