Title: Holiday Inn Tacoma Mall by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Tacoma Mall by IHG Family-friendly hotel connected to the convention centre in Tacoma with free parking ![Exterior](https://images.trvl-media.com/lodging/1000000/810000/803200/803170/8412f9a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/810000/803200/803170/d8921a52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/810000/803200/803170/fbeda2f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/810000/803200/803170/aaf66408.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/810000/803200/803170/2700e367.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the Tacoma Dome, Holiday Inn Tacoma Mall welcomes families with its indoor pool and spa tub. Enjoy live performances, American dishes at Toast to Toast Restaurant, or a casual coffee at the café. Staff are consistently praised for their helpfulness. 8.6 Excellent ## Popular amenities - - - - - - Hot tub £81 includes taxes & fees 4 Nov - 5 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=803170&PinnedHotelID=803170&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=803170&PinnedHotelID=803170&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=803170&PinnedHotelID=803170&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=803170&PinnedHotelID=803170&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=803170&PinnedHotelID=803170&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=803170&PinnedHotelID=803170&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=803170&PinnedHotelID=803170&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=803170&PinnedHotelID=803170&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/810000/803200/803170/b48f4787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower) 8.0 Very good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Pillow menu - 600 sq ft - Sleeps 6 - 2 Queen Beds ![Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/810000/803200/803170/71d0461f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility) 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Pillow menu Premium bedding - 300 sq ft - Sleeps 4 - 2 Queen Beds ![Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/810000/803200/803170/dfe14c06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible Bathtub (Mobility) 9.8 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Pillow menu Premium bedding - 300 sq ft - Sleeps 2 - 1 King Bed ![Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/810000/803200/803170/71d0461f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.0 Wonderful 79 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Pillow menu Premium bedding - 300 sq ft - Sleeps 4 - 2 Queen Beds ![Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/810000/803200/803170/877220bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 8.8 Excellent 17 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Pillow menu Premium bedding - 220 sq ft - Sleeps 2 - 1 Queen Bed ![Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/810000/803200/803170/dfe14c06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.8 Excellent 38 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Pillow menu Premium bedding - 275 sq ft - Sleeps 2 - 1 King Bed ![Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/810000/803200/803170/f5a7cbb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Pillow menu Premium bedding - 275 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1080000/1080000/1079910/10587105.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garner Auburn - 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Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 1,001 reviews £90 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Tacoma-Hotels-Holiday-Inn-Express-Suites-Tacoma.h102496.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=6046853&destination=Tacoma (and vicinity)&destType=MARKET&latLong=47.25333,-122.438606&searchId=26dc7a81-2635-4b19-9d08-eacbe732a2c0&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/2000000/1720000/1712700/1712647/0e2eb381.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Tacoma South - Lakewood by IHG Lakewood - Pool - Hot tub - Breakfast included - Parking included 8.6 Excellent 1,004 reviews £97 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Tacoma-Hotels-Holiday-Inn-Express-Tacoma-South-Lakewood.h1712647.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=6046853&destination=Tacoma (and vicinity)&destType=MARKET&latLong=47.25333,-122.438606&searchId=26dc7a81-2635-4b19-9d08-eacbe732a2c0&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/37000000/36450000/36440800/36440736/a4bba997_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn & Suites Lakewood by JBLM Lakewood - Breakfast included - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 629 reviews £105 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Tacoma-Hotels-Comfort-Inn-Suites.h36440736.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=6046853&destination=Tacoma (and vicinity)&destType=MARKET&latLong=47.25333,-122.438606&searchId=26dc7a81-2635-4b19-9d08-eacbe732a2c0&top_cur=GBP) Ad ![Free buffet breakfast ](https://images.trvl-media.com/lodging/1000000/130000/120500/120485/6587d118.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Hotel & Suites Puyallup (Tacoma Area) by IHG Puyallup - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 1,001 reviews £104 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Tacoma-Hotels-Holiday-Inn-Express-Hotel-Suites-Puyallup.h120485.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=6046853&destination=Tacoma (and vicinity)&destType=MARKET&latLong=47.25333,-122.438606&searchId=26dc7a81-2635-4b19-9d08-eacbe732a2c0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTacoma-Hotels-Holiday-Inn-Tacoma-Mall.h803170.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTacoma-Hotels-Holiday-Inn-Tacoma-Mall.h803170.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.18000%2C-122.46361&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EQvdYIrDiaMOmoQbgNsLr2lZLWU=) 8402 S Hosmer St, Tacoma, WA, 98444 #### What's nearby - Tacoma Mall - 3 min drive - 2.6 miles - Tacoma Dome - 5 min drive - 5.5 miles - LeMay Car Museum - 5 min drive - 5.5 miles - Museum of Glass - 6 min drive - 6.1 miles - Greater Tacoma Convention and Trade Center - 6 min drive - 6.5 miles #### Getting around - Lakewood Station - 10 min drive - Theater District Station - 12 min drive - Seattle-Tacoma International Airport (SEA) - 41 min drive #### Restaurants - ‪Starbucks - ‬3 min drive - ‪Elmer’s Restaurant - ‬17 min walk - ‪7-Eleven - ‬7 min walk - ‪Yi's Traditional Korean Beef Soup Restaurant (이가네 전통 설렁탕) - ‬3 min drive - ‪T Town Cafe - ‬2 min drive ## About this property ### Holiday Inn Tacoma Mall by IHG Family-friendly hotel near Tacoma Mall Located close to LeMay Car Museum and Tacoma Dome, Holiday Inn Tacoma Mall by IHG provides a corner/local shop, concerts and live shows and a garden. For some rest and relaxation, visit the hot tub. In addition to laundry facilities and a 24-hour gym, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool - Free self-parking - Cooked-to-order breakfast (surcharge), express check-out and ATM/banking services - Luggage storage, a computer station and smoke-free property - Guest reviews give top marks for the helpful staff Room features All 84 rooms have comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property. More amenities include: - Heating and fans - Egyptian cotton sheets, pillowtop mattresses and free cots/infant beds - Bathrooms with designer toiletries and shower/bath combinations - LED TVs with premium channels - LED light bulbs, coffee/tea makers and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/69000000/68860000/68852600/68852585/a3f29edf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Tacoma Hotel South End - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 1,101 reviews £89 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=68852585&PinnedHotelID=68852585&HadPinnedHotel=true®ionId=-1&adults=2) ![Free buffet breakfast ](https://images.trvl-media.com/lodging/1000000/110000/102500/102496/e639e9ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Tacoma by IHG South End - Pool - Breakfast included - 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Gym 5.8 1,009 reviews £99 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3473&PinnedHotelID=3473&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/1000000/10000/1500/1401/f3750f9f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Seattle Federal Way Federal Way - Pool - Hot tub - Breakfast included - Pet-friendly 8.4 Very good 1,144 reviews £87 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1401&PinnedHotelID=1401&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Cooked-to-order breakfast available for a fee 6 AM to 10:00 AM on weekdays and 6 AM to 10:30 AM on weekends - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Secret Burger Kitchen ### Things to do - 24-hour gym - Concerts/live shows - Games - Hot tub - Indoor pool - TV in common areas ### Family friendly - Children's games - Grocery/convenience store - In-room cot - Indoor pool - Laundry facilities - Pool gate - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Housekeeping (daily) - Proposal/romance packages ### Business services - 24-hour business centre - 5 meeting rooms - Computer station - Conference centre (8,500 square foot of space) ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Handrails in stairways - Lift - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 1 building - 4 floors - Ballroom - Banquet hall - Built in 2018 - Eco-friendly cleaning products used - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free cot - Pillow menu - Pillowtop mattress ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LED TV with premium digital channels ### Food and drink - Champagne service - Coffee/tea maker ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Fan - Free daily newspapers - Free local calls - Heating - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in time starts at 3 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before noon Late check-out subject to availability Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 250 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Long-term renters welcome This property uses eco-friendly cleaning products This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 11 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Red Lion Hotel Tacoma Red Lion Tacoma Tacoma Red Lion Hotel Tacoma Red Lion Red Lion Tacoma Hotel Tacoma Holiday Inn Tacoma Mall Hotel Holiday Inn Tacoma Mall Tacoma Mall By Ihg Tacoma Holiday Inn Tacoma Mall by IHG Hotel Holiday Inn Tacoma Mall an IHG Hotel Holiday Inn Tacoma Mall by IHG Tacoma Holiday Inn Tacoma Mall by IHG Hotel Tacoma ## Frequently asked questions ### Does Holiday Inn Tacoma Mall by IHG have a pool? > Yes, this property has an indoor pool. Pool access is from 8:00 AM to 11 PM. ### How much does it cost to stay at Holiday Inn Tacoma Mall by IHG? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Tacoma Mall by IHG on 4 Nov 2025 start from £81.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Tacoma-Hotels-Holiday-Inn-Tacoma-Mall.h803170.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Holiday Inn Tacoma Mall by IHG pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Holiday Inn Tacoma Mall by IHG? > Self-parking is free at this property. ### What time is check-in at Holiday Inn Tacoma Mall by IHG? > Check-in begins at 3 PM. Late check-in is available during limited hours. ### What time is check-out at Holiday Inn Tacoma Mall by IHG? > Checkout is at noon. ### Where is Holiday Inn Tacoma Mall by IHG located? > Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Tacoma Mall, LeMay Car Museum and Tacoma Dome. Museum of Glass and Greater Tacoma Convention and Trade Center are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Tacoma Mall by IHG Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 571 8 - Good 243 6 - Okay 103 4 - Poor 50 2 - Terrible 53 ### 10/10 Excellent #### Tina 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities warm, clean, felt safe ##### Tina Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kurt 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet and comfortable ##### Kurt Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Sydnea 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful and kind, and the room was clean and comfortable. ##### Sydnea Stayed 1 night in Sep 2025 ### 8/10 Good #### Mose 11 Oct 2025 Liked: Staff & service, property conditions & facilities Everything was good except the area the hotel was located seems weird and unsafe ##### Mose Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Anna 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is great ##### Anna Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jose 25 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities Nice place fir one or two days. Clean and a nice restaurant. ##### Jose Stayed 1 night in Aug 2025 ### 8/10 Good #### Rhoda 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, friendly front counter staff, safe, convenient ##### Rhoda Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jeff 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, quiet and comfortable. ##### Jeff Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Marybeth 12 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities I felt very welcomed from the moment I arrived. The staff were all accommodating, courteous, and friendly. The room was spacious and immaculate. I will stay here whenever I'm in the area. ##### Marybeth Stayed 1 night in Sep 2025 ### 8/10 Good #### Susan 24 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was clean and safe. Enjoyed the pools for the kids. ##### Susan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Holly 1 Sept 2025 Liked: Cleanliness, staff & service The hot tub was colder than the pool. Rooms are clean and staff is friendly. ##### Holly Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Tuan 7 Jul 2025 Liked: Amenities The room is nice and clean, the staffs are very nice and professional and quick for checked-in process. ##### Tuan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### ibrahim 6 Jul 2025 Liked: Amenities Comfortable beds ##### ibrahim Stayed 1 night in Jul 2025 ### 8/10 Good #### Daniel 20 Sept 2025 Liked: Cleanliness, staff & service, amenities Pros: Jasmine at front desk was very helpful with a necessary reservation change. Breakfast buffet was great (although costs an extra $10). Cons: the construction work made it unkempt. Toilet seat in room would not stay up. ##### Daniel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Luiz Carlos 25 Jul 2025 Liked: Amenities Very good service ##### Luiz Carlos Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jenna 21 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location to travel from. The hotel was clean and very comfortable. Google maps take you to the wrong side of the building though, ##### Jenna Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Francisco 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities None ##### Francisco Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alexandr 25 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stay at Hilton properties often, so I have a high standard for service and BB at the Holiday Inn absolutely exceeded my expectations. From the moment I arrived, she was professional, warm, and attentive. She made me feel genuinely welcomed and went above and beyond to make sure my stay was just as smooth and comfortable as my Hilton experiences. Employees like BB make all the difference. Holiday Inn is lucky to have her, and I’ll definitely be returning because of the outstanding service she provided! ##### Alexandr Stayed 1 night in Aug 2025 ### 6/10 Okay #### Willow 25 Aug 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Hot tub isn’t working, although the pool is inside it is absolutely freezing. The room was great other the n the shower water was very inconsistent, would go from hot to cold. ##### Willow Stayed 1 night in Aug 2025 ### 4/10 Poor #### Heather 21 Aug 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities My room was very dirty and had hair scattered throughout the room. Unsafe area. The walls were filthy. ##### Heather Stayed 1 night in Aug 2025 ### 8/10 Good #### Diane 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cost effective ##### Diane Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Gabriel 9 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay ##### Gabriel Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Weronika 23 Aug 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Wish we enjoyed it. After a long day of traveling and wanting to relax in the hot tub, the hot tub was „out of service”. Breakfast is a charge separate. TV was broken in our room. Felt like we paid for „amenities” and didnt actually get any. Wont be coming again ##### Weronika Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sophia 28 May 2025 Very accommodating, definitely great costumer ser ##### Sophia Stayed 2 nights in May 2025 ### 10/10 Excellent #### Nofoaga 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like everything ##### Nofoaga Stayed 2 nights in Jul 2025