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Reviews of Hotel Canelsa

3 out of 5
Hotel Canelsa
Rizal Avenue corner P. Burgos Street, Brgy. 22, Tacloban City, Tacloban, Leyte

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 33 reviews" "
Rating 8 - Good. 14 out of 33 reviews" "
Rating 6 - Okay. 8 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kieran

Liked: Staff & service
Pretty much everything is average as I would expect from hotels I've been to in the Philippines so far. Not the cleanest or dirtiest just average but as I have come to expect great customer service.
Stayed 1 night in Dec 2023

6/10 Okay

John

Travelled with family
Disliked: Property conditions & facilities, room comfort
Currently not a good place to stay!
The place is currently under construction. The air conditioner in the room did not work!😡It’s currently 9@ degrees in the Philippines. The staff was kind enough to change our room . Lots of noise here also due to the construction!💥💥💥😱
Stayed 1 night in Dec 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Liesel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Ronald

Stayed 2 nights in Mar 2023

10/10 Excellent

sven-inge

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

8/10 Good

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent budget hotel
I loved the friendly and knowledgeable staff, clean room and bathroom and ease to restaurants and shopping but no coffee or warm water to have tea or coffee when needed.
Stayed 1 night in Nov 2022
Response from Catz on 26 Nov 2022
Thank you for your kind words! We hope to see you again soon! :)

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2019

6/10 Okay

George, Laguna Hills, Calif

Business traveller
Liked: Staff & service
Staff was professional. Property and amenities were simple.
Stayed 1 night in Sep 2019

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in downtown Tacloban. Near to everything
Stayed 1 night in Sep 2019

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

8/10 Good

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good smart hotel
stayed here many times before when it was called "d'angelo" good hotel very good breakfast, the only place in Tacloban where they can toast bread properly !!!! keep up the good work Canelsa
Stayed 1 night in Aug 2019

10/10 Excellent

Arlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect see yah soon again
Great place to rest and comfort room
Stayed 2 nights in Aug 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
just its accessibility
Stayed 1 night in Jul 2019

2/10 Terrible

Kurt

Disliked: Staff & service, room comfort
TERRIBLE!
Do not book online! I booked a room for my wife and two kids. Picture showed two twin beds. After booking it showed one double bed. They get there an it is one twin bed. Not big enough for all three. The hotel would not change. They had to sleep sideways. NEVER AGAIN
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Need to be true what is being said online.
Stayed 2 nights in Jun 2019

6/10 Okay

laurence, Brisbane

Certainly not as the picture describes.Curtains so thin that the light outside the window lit the room up..so I checked out, before my sleep would be totally ruined.I realise it's not an expensive hotel but at least consider the sleeping arrangements,if you have a light outside the bedroom window shining in the room,provide blackout curtains
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Very noisy, rooms were old, location not so good. Staff was great.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TACLOBAN - Two One Night Stays in February 2019
I had a birthday celebration to attend in Barugo on 11 February and stayed in Tacloban 10 and 12 February. The hotel was pleasant and the staff helpful. There were several restaurants and stores in the area. PROS: Nice room with powerful a/c (almost too much), a basic breakfast, nice staff, and decent wifi. CONS: Restaurant was only available for breakfast, no refrigerator in room, their picture show what looks like a coffee maker but is actually a thermos, so you cant make coffee, hot water was slow to come up but it was available just took a long time to get to the bathroom.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the centre of downtown so both pros and cons vis-a-vis situation - convenient but in the midst of the bustle.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You feel welcome when you get here. Ambiance is good and location of area is pretty accessible to everything. Cleanliness is not that bad. Nice and accomodating staff. For sure will go back here.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Joy

Disliked: Staff & service, property conditions & facilities, room comfort
Not Again in Hotel Canelsa
The hotel is so laidback and the smell inside the room was not nice even if it’s clean, The breakfast is not good at all, no potable water, bed sheets are outdated and pillow are so thin hard to sleep, they should provide at least two pillows. Service and attendant at 5th floor was not nice (from 1-10 is just 2).
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Norio

Liked: Cleanliness, staff & service
対応は良いけど、環境が
エアコンが古くてうるさいのと、道路に面しているため、エアコンの風が排気ガスを引き込む為困りました。 バンバンターミナルに30秒は便利でした。
Stayed 1 night in Sep 2019

6/10 Okay

SK, 東京

Liked: Cleanliness, staff & service
タクロバンの港から近い市街にあり、近くに色々な飲食店(ファーストフードがメインですが)やスーパーなどがあるので、立地的にはとても便利だと思います。 ホテルの建物はやや古く、部屋は少し暗い印象ですが、掃除はきちんとされていると思います。虫も出ませんでした。シャワーは水量はありますが、お湯は出ません。Wi-Fiはやや弱いですが使えます。歯ブラシやシャンプーなどのアメニティやペットボトルの水等は用意されていません。通りに面していて、夜遅くなっても交通量があるので、騒がしいのが苦手な人は気になるかもしれません。料金も安いので私は特に何も不満はありたせん。
Stayed 1 night in Aug 2019

8/10 Good

Norio

水シャワーだったのが残念。又朝食付きとあったが事前注文でした。
Stayed 1 night in Aug 2019

6/10 Okay

jyrki

Hyvä yöpyä yksi yö, vieressä bussiasema josta voi matkaa jatkaa. Vanha hotelli mut tomiva ja liikenne meluisa kadulla, aamupala niukka.
Stayed 1 night in Nov 2018

8/10 Good

jyrki

Hyvä sijainti ja hyvä nopea palvelu hotellissa. Wi-Fi ja tv toimii hyvin. Vähän meluisa.
Stayed 1 night in Nov 2018