Terrace/patio

Reviews of Re Federico Boutique Hotel

Re Federico Boutique Hotel
54 Via Larga, Syracuse

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judith, Bellingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel was very welcoming. It had a free breakfast delivered to the room and was very comfortable.
Stayed 2 nights in Sep 2022
Response from Re Federico on 19 Sept 2022
Dear Guest,thank you so much for your kind review,hope to see you soon again at Re Federico Best RegardsRosi

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ultimate Sicilian hospitality
Great location. This property is totally remodeled and is very clean. Modern, and comfortable. The staff were some of the most friendly and hospitable we've ever experienced
Stayed 2 nights in Jun 2022
Response from Re Federico on 27 Jun 2022
Dear Guest, thank you so much for your great review. it was a big pleasure hosting you. hope to see you soon again. Best Regards Rosi

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Federico hotel staff were amazing , special thank you to Francesca who went over & beyond helping us with a lost luggage situation. We hope to return.
Stayed 3 nights in Sep 2019
Response from massimo on 3 Dec 2019
Deae Guest, thanks for your positive feedback, we are happy that you have appreciate your stay in our hotel hope see you soon. Regards Massimo Papetti

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2019
Response from Francesca on 5 Oct 2019
Dear Joaquin, We really thank you for giving us such a high score!! We are so glad that you enjoyed your stay at Re Federico Boutique Hotel. We always do our best to offer an unforgettable experience to our guests. We would be glad to host you again. Thank you a thousand times and see you soon!

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from massimo on 1 Jul 2019
Dear Susanna, thank you for your positive feedback and we are happy that you enjoyed your stay at our Hotel. Looking forward to having you as our guest again, I send you my best regards. Massimo Papetti

4/10 Poor

Vera

Disliked: Cleanliness, staff & service
Great location and decor but molded breakfast
We stayed at the Re Frederico hotel for 2 night. The decor and the location were superb, the staff was helpful. Our disappointment was breakfast where we were served a fruit cake with mold all over it and also, molded peaches with fruit flies (see attached images). Some guests did have a piece or even a few. Hopefully not the kids that were staying at the hotel - nothing is worse than getting food poisoning when you travel. I brought it up to the staff attention and they seamed to be shocked by seeing all that. Not sure who were setting the breakfast station then... We lost trust to their kitchen after that. Also, the WiFi only worked on the first floor or the rooftop terrace. Unfortunately, our room was on the second floor and for two days we didn’t have the Internet.
Stayed 2 nights in Jun 2019
Response from Re Federico on 27 Jun 2019
Dear Vera, thanks for your feedback, we are very sorry you did not enjoyed your staying at all. As we informed you, we have just started the refund procedure. We going to refund the half of your staying to apologize. Hope to see you soon for a better staying in Re Federico Boutique Hotel. Best Regards Rosi

10/10 Excellent

Anne Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great!! We stayed in the Duluxe suite w/ queen bed for our honeymoon. Staff very welcoming. Room perfectly clean and modern, spacious. Excellent location. Concetta would greet us every morning with a nice choice of amazing homemade pastries for the breakfast. Would definitely recommend :).
Stayed 5 nights in Jun 2019
Response from massimo on 20 Jun 2019
Dear Anne, we are happy that you enjoyed your stay in our hotel. Looking forward to having you as our guest again, I send you my best regards. Massimo Papetti

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this place 6 out of 5 stars - I would. The location is great, just a little bit away from action but a 2 minute walk to most everything, the beds and pillows are comfy, rain shower that was actually hot/warm, very clean space and cute room. The little cafe has coffee and homemade pastries for breakfast which are great. The staff went above and beyond to help with any little thing I needed or asked. After two weeks traveling around Sicily this felt the first home away from home. 120% recommend booking here
Stayed 2 nights in Dec 2018
Response from massimo on 6 Jan 2019
Dear Guest thank you so much for your feedback. We are pleased to read that you enjoyed so much your break in Siracusa. We are looking forward to welcoming you soon again! Warmest regards Massimo Papetti Re Federico Boutique Hotel

8/10 Good

Evelin

Liked: Cleanliness
perfect location but needs more personal touch!
The small hotel is situated in a superb location, close to everything! The beach is 2 min walk, old town rsstaurants snd shops cafes 2-3 min walk also. Hotel was clean and the room spacios. A little offputting was the decor of the room, many things from ikea, very simple and a little bit cheap. Did not match to the wonderful house, felt that the ancient ambience deserved little more. Breakfast could have been better as well. Not very good quality food, very basic even when they have so good bakeries and fresh food stalls basically around the corner. After having breakfast first morning there we decided to have our brekfasts next days in nice cafes and in the market-which is well worrh the visit! Little more touch to details and soul and this place could be wonderful!
Stayed 3 nights in Oct 2018
Response from Massimo on 22 Dec 2018
Dear Guest, Thank you very much for your feedback. We have nice and interesting news for the next season 2019, especially for what concern breakfast buffet. Hope to see you again, Best Regards Rosi Re Federico boutique hotel info@refederico.com

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel, very well decorated! amazing location in the heart of ortigia
Stayed 1 night in Sep 2018
Response from Massimo on 4 Oct 2018
Dear Natalia thank you so much for your feedback. We are pleased to read that you enjoyed so much your stay in our hotel. We are looking forward to welcoming you soon again! Warmest regards Massimo Papetti Re Federico Boutique Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful room with kitchen, private cafe for breakfast and amazing location steps from the water and the main piazza. Highly recommend staying here when in Ortigia!
Stayed 1 night in Sep 2018
Response from Massimo on 26 Sept 2018
Thank you so much for your feedback. We are pleased to read that you enjoyed so much your appreciate our hotel and recommend to your friends. We are looking forward to welcoming you soon again! Warmest regards Massimo Papetti Re Federico Boutique Hotel

8/10 Good

Katherine, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming elegant and comfortable boutique hotel
A quiet location in this beautiful city just a few minutes walk from sights and places to eat. Charming and helpful staff and spacious, light and elegantly furnished bedrooms. There is a lovely little bar downstairs serving tradition sweet breakfast (would benefit from adding wholemeal breads option) and a great roof terrace that needs a sun shade. It's newly opened and rooms yet to have phone installed. Will return.
Stayed 4 nights in Sep 2018
Response from Massimo Papetti on 25 Sept 2018
Dear Katherine thank you so much for your feedback. We are pleased to read that you enjoyed so much your break in Siracusa. We are looking forward to welcoming you soon again! Warmest regards Massimo Papetti Re Federico Boutique Hotel

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget fint og stort værelse med godt badeværelse og køkkenafdeling. Centralt beliggende mindre hotel, med god tagterrasse. Rengøring var i top. 10 minutters gang til offentlig parkering.
Stayed 4 nights in Feb 2023
Response from Re Federico on 12 Mar 2023
Dera Guest,thank you so much for your kind review,it was a big pleasure hosting you.Best RegardsRosi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissimi arredi; terrazza fantastica; servizio gentile ed efficace.
Stayed 2 nights in Jun 2021
Response from Francesca (Reception) on 7 Jun 2021
Gentilissimi, è un piacere apprendere che abbiate apprezzato la struttura ed il personale. La soddisfazione dei nostri ospiti è il nostro miglior premio. Grazie per aver condiviso la vostra esperienza di soggiorno. Saluti da tutto lo Staff del Re Federico Boutique Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura ci e piaciuta molto, da tornarci. La camera era spaziosa, luminosa, pulita e centrale. Ci e piaciuto molto.
Stayed 1 night in Aug 2020
Response from Francesca on 26 Aug 2020
Gentilissimo Ospite, ti ringraziamo per la fantastica recensione! Siamo lieti di apprendere che abbiate apprezzato la struttura, la posizione dell'hotel e la pulizia. Grazie ancora e vi aspettiamo per una nuova esperienza di soggiorno al Re Federico Boutique Hotel.

2/10 Terrible

Josette-marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erreur complète
Hôtel borgne donnant sur un mur une belle escroquerie J ai demandé le remboursement
Stayed 1 night in Sep 2019
Response from Francesca on 2 Oct 2019
Chère Madame, nous regrettons que vous n'ayez pas apprécié ni votre chambre ni l'emplacement. Mais vous avez choisi la suite lors de votre réservation sur Expedia, et c'est exactement comme sur les photos. Notre hôtel est situé dans le centre-ville, près de la place principale (cathédrale) et au bord de la mer. Nous n'avons jamais déclaré la présence de vue sur la mer depuis nos chambres. Cependant, vous avez refusé de rester dans notre hôtel et vous ne nous avez pas donné l’occasion de vous montrer notre magnifique terrasse avec vue sur la mer. Nous vous rappelons que votre réservation est non remboursable (après tout, vous l'avez réservé à un prix vraiment avantageux) et que vous avez également choisi de ne pas rester! Nous sommes désolés, mais nous ne pouvons accepter votre mauvaise critique injustifiée. Cordialement. Francesca

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super! Schön! Gastfreundlich!
Ein wunderschönes Hotel im Herzen der Altstadt von Syrakus. Das Zimmer ist groß und komfortabel, es gibt auch eine kleine Küche. Uns hat es sehr gut gefallen, leider kam es in der ersten Nacht zu einem furchtbaren Sturm und Strom und Wasser fielen aus, weshalb wir die Unterkunft wechseln mussten. Der sehr freundliche Hotelbesitzer hat uns bestens geholfen! Danke!
Stayed 2 nights in Feb 2019
Response from Massimo Papetti on 13 Mar 2019
Freundliche Karin, wir freuen uns sehr über sein Feedback. Es tut uns sehr leid, dass er unser Hotel für den Sturm, den wir damals hatten, nicht besser schätzen konnte. In der Hoffnung, Sie wieder als Gast zu haben, senden wir Ihnen unsere besten Grüße. Massimo Papetti