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Reviews of The William Inglis Hotel - MGallery Hotel Collection

5 out of 5
The William Inglis Hotel - MGallery Hotel Collection
155 Governor Macquarie Drive, Warwick Farm, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 271 out of 368 reviews" "
Rating 8 - Good. 67 out of 368 reviews" "
Rating 6 - Okay. 14 out of 368 reviews" "
Rating 4 - Poor. 7 out of 368 reviews" "
Rating 2 - Terrible. 9 out of 368 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service and amazing rooms/facilities.
Stayed 4 nights in Apr 2024

10/10 Excellent

Delicia, Dee Why

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fortunate to stay here, from arrival to departure, I was welcomed. We were able to do pretty much anything, a long as we didn't encroach on others, my own personal opinion, because we sat out and enjoyed our own company over a few beverages, we'd supplied ourselves. We were pretty impressed. Thanks to one and all.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mervat

Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Samantha Plant - Operations Manager on 9 Feb 2024
We greatly appreciate your review. Kind Regards,Samantha PlantOperations ManagerThe William Inglis - MGallery, Hotel Collection

2/10 Terrible

Darko

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tidy
Stayed 1 night in Jan 2024
Response from Samantha Plant - Operations Manager on 9 Feb 2024
Dear Edward,Thank you for taking the time to leave us such a positive review. We greatly appreciate your feedback and we're thrilled that you had a great experience at The William Inglis - MGallery. Kind Regards,Samantha PlantOperations ManagerThe William Inglis - MGallery, Hotel Collection

10/10 Excellent

Paayal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Samantha Plant - Operations Manager on 9 Feb 2024
Dear Paayal,Thank you for taking the time to leave us such a positive review. We greatly appreciate your feedback and we're thrilled that you had a great experience at The William Inglis - MGallery. Kind Regards,Samantha PlantOperations ManagerThe William Inglis - MGallery, Hotel Collection

10/10 Excellent

Samuel

Stayed 1 night in Dec 2023

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel property
Stayed 5 nights in Dec 2023

8/10 Good

Joanne

Stayed 1 night in Dec 2023
Response from Samantha Plant - Operations Manager on 9 Feb 2024
Dear Joanne,Thank you for taking the time to leave us such a positive review. We greatly appreciate your feedback, Kind Regards,Samantha PlantOperations ManagerThe William Inglis - MGallery, Hotel Collection

10/10 Excellent

Britt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Samantha Plant - Operations Manager on 13 Dec 2023
Thank-you for rating us 5 out of 5 We hope to welcoming you back to The William Inglis again soon.

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the racecourse. Location was easy to get to and the food was great. The only thing I didn't like is the open plan ensuite which provides no privacy even though the glass is frosted on the shower and toilet cubicles.
Stayed 2 nights in Dec 2023

10/10 Excellent

SY

Liked: Cleanliness, staff & service, property conditions & facilities
It was really good.
Stayed 2 nights in Dec 2023
Response from Samantha Plant - Operations Manager on 13 Dec 2023
Dear SY,Thank you for your positive feedback about your experience at The William Inglis - MGallery. We are delighted to hear that you enjoyed your time with us. Our team is dedicated to providing you with a memorable stay and we appreciate you taking the time to share your thoughts. We hope you will consider staying with us again in the future and we look forward to welcoming you back.Kind Regards,Samantha PlantOperations ManagerThe William Inglis - MGallery, Hotel Collection

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff
Stayed 1 night in Dec 2023
Response from Samantha Plant - Operations Manager on 13 Dec 2023
Thank-you for rating us 5 out of 5. We hope to welcoming you back to The William Inglis again soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a great property
Stayed 1 night in Nov 2023
Response from Samantha Plant - Operations Manager on 13 Dec 2023
Thank-you for rating us 5 out of 5. We hope to welcoming you back to The William Inglis again soon.

10/10 Excellent

Bipenjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Samantha Plant - Operations Manager on 13 Dec 2023
Thank-you for rating us 10 out of 10. We hope to welcoming you back to The William Inglis again soon.

10/10 Excellent

Thi Trang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Samantha Plant - Operations Manager on 13 Dec 2023
Thank-you for rating us 5 out of 5. We hope to welcoming you back to The William Inglis again soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay...nice and clean
Stayed 1 night in Nov 2023
Response from Samantha Plant - Operations Manager on 13 Dec 2023
Thank-you for rating us 5 out of 5. We hope to welcoming you back to The William Inglis again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
it was a nice clean hotel to stay overnight
Stayed 1 night in Nov 2023
Response from Samantha Plant - Operations Manager on 13 Dec 2023
Thank-you for rating us 10 out of 10. We hope to welcoming you back to The William Inglis again soon.

10/10 Excellent

Fatmi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Nov 2023
Response from Samantha Plant - Operations Manager on 13 Dec 2023
Thank-you for rating us 5 out of 5. We hope to welcoming you back to The William Inglis again soon.

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Samantha Plant - Operations Manager on 13 Dec 2023
Thank-you for a great rating. We hope to welcoming you back to The William Inglis again soon.

2/10 Terrible

Sikhululekile

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty smelling and dusty.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ivan

Liked: Cleanliness
Best service and clean
Stayed 3 nights in Oct 2023
Response from Samantha Plant - Operations Manager on 13 Dec 2023
Thank-you for rating us 5 out of 5. We hope to welcoming you back to The William Inglis again soon.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay
Stayed 1 night in Oct 2023
Response from Samantha Plant - Operations Manager on 13 Dec 2023
Thank-you for rating us 5 out of 5. We hope to welcoming you back to The William Inglis again soon.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious grounds and room. Staff very helpful and went above and beyond for my needs.
Stayed 3 nights in Sep 2023

10/10 Excellent

Warren, Taree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Samantha Plant - Operations Manager on 13 Dec 2023
Thank-you for rating us 5 out of 5. We hope to welcoming you back to The William Inglis again soon.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service
I would stay again.
Nice hotel and convenient for Sth West Sydney travel.
Stayed 1 night in Sep 2023

10/10 Excellent

Sadikan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Eliza

Stayed 2 nights in Aug 2023

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property
Stayed 1 night in Aug 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from all staff was excellent
Stayed 1 night in Aug 2023

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

sandra

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient for us as parents of young kids to have a night out but still be close from home (18 min) in case of emergency. It is very quiet & beautiful. Staff are wonderful. Rooms are very great too. Only thing is our smelled like someone smoked in there. Loved that it had spa & restaurant & cafe & bar & pool. Couldn’t ask for more. A great place to be where everything is inside
Stayed 1 night in Jul 2023
Response from Samantha P on 25 Jul 2023
Dear Michael, We appreciate your comments regarding your stay at The William Inglis Hotel - MGallery, Hotel Collection . It is always a pleasure to receive positive feedback. We are glad to see that you enjoyed your time with us and we look forward to welcoming you back.Kind Regards,Samantha PlantOperations ManagerThe William Inglis Hotel - MGallery, Hotel Collection

8/10 Good

Sukhdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Samantha P on 25 Jul 2023
Thank-you for your great star rating. We hope to welcome you back to The William Inglis again soon.

4/10 Poor

Shane

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Christy on 2 Aug 2023
Dear Shane,Thank you for providing the rating for our hotel. We hope to welcome you again next time.Kind Regards,Christy IFront Office Manager

10/10 Excellent

Rhianna

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Samantha P on 25 Jul 2023
Thank-you for rating us 5 stars! We hope to welcome you back to The William Inglis Hotel again soon.

10/10 Excellent

Fyona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved It
Everything about our stay was perfect. I’d 100000% stay there again. Comfortable and amazing service.
Stayed 2 nights in Jul 2023
Response from Samantha P on 25 Jul 2023
Dear Fyona,We appreciate your comments regarding your stay at The William Inglis Hotel - MGallery, Hotel Collection . It is always a pleasure to receive positive feedback. We are glad to see that you enjoyed your time with us and we look forward to welcoming you back.Kind Regards,Samantha PlantOperations ManagerThe William Inglis Hotel - MGallery, Hotel Collection

10/10 Excellent

Cheree

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and easy to get too.
Stayed 1 night in Jun 2023
Response from Samantha P on 25 Jul 2023
Dear Cheree, We appreciate your comments regarding your stay at The William Inglis Hotel - MGallery, Hotel Collection. We are glad to see that you enjoyed your time with us and we look forward to welcoming you back.Kind Regards,Samantha PlantOperations ManagerThe William Inglis Hotel - MGallery, Hotel Collection

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, immaculate room & facilities.
Stayed 1 night in Jun 2023
Response from Samantha P on 24 Jun 2023
Dear Kate,We appreciate your comments regarding your stay at The William Inglis - MGallery Hotel Collection. We are glad to see that you enjoyed your time with us and we look forward to welcoming you back.Kind Regards,Samantha PFront Office ManagerThe William Inglis - MGallery Hotel Collection

6/10 Okay

Steve, MANSFIELD

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Samantha P on 24 Jun 2023
Dear Steve,Thank-you for rating your stay with us at The William Inglis - MGallery Hotel Collection. We hope to welcome you back again soon.Kind Regards,Samantha PFront Office ManagerThe William Inglis - MGallery Hotel Collection

2/10 Terrible

Chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately the restaurant staff gave the incorrect ingredients to a dinner dish resulting in an allergic reaction. They have been unable to give the correct ingredients on three separate occasions including in-person, by email and on the phone. Please be wary if you have allergies.
Stayed 2 nights in May 2023
Response from Christy on 1 Aug 2023
Dear Chris,Thank you for sharing your experience during your dining experience at The William Inglis - MGallery by Sofitel. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Please do not hesitate to contact me when planning your next visit. We look forward to welcoming back.Kind Regards,Christy IFront Office Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in May 2023
Response from Samantha P on 16 Jun 2023
We appreciate your comments regarding your stay at The William Inglis - MGallery by Sofitel. We are glad to see that you enjoyed your time with us and we look forward to welcoming you back.Kind Regards,Samantha PFront Office Manager

10/10 Excellent

Hoang Hiep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel and the staffs are superb. it is clean and quiet, the pool area need a bit of TLC. Would be coming back when we are in Sydney
Stayed 1 night in May 2023
Response from Samantha P on 16 Jun 2023
We appreciate your comments regarding your stay at The William Inglis - MGallery by Sofitel. We are closing our pool area for 2 weeks this winter for scheduled maintenance to enhance our guest experience.We look forward to welcoming you back.Kind Regards,Samantha PFront Office Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023
Response from Samantha P on 11 May 2023
Dear Mark,We appreciate your great star rating. We look forward to welcoming you back to The William Inglis - MGallery Hotel Collection in the near future.Kind Regards,Samantha PFront Office Manager

10/10 Excellent

kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Mar 2023
Response from Samantha P on 15 Apr 2023
Thank-you for rating us 5 stars. We hope to welcome you back to The William Inglis again soon.Kind Regards,Samantha PFront Office Manager

10/10 Excellent

Marsalino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable and clean pace Nice pool all together was very nice
Stayed 1 night in Mar 2023
Response from Sammy on 16 Apr 2023
Dear Marsalino,We very much appreciate your comments regarding your stay at the The William Inglis HotelIt is always a pleasure to receive positive feedback. I will share your comments with our team, and I'm sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sammy

10/10 Excellent

Lee

Stayed 1 night in Mar 2023
Response from Samantha P on 15 Apr 2023
Thank-you for rating us 10 out of 10. We hope to welcome you back to The William Inglis again soon.Kind Regards,Samantha PFront Office Manager

10/10 Excellent

roula

Stayed 2 nights in Mar 2023
Response from Samantha P on 15 Apr 2023
Thank-you for rating us 10 out of 10. We hope to welcome you back to The William Inglis again soon.Kind Regards,Samantha PFront Office Manager