Luxury House, Accessible, Private Bathroom | Garden
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Reviews of Ynys Arms

4 out of 5
Ynys Arms
Ynysmeudwy Road, Pontardawe, Swansea, Wales

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 84 reviews" "
Rating 8 - Good. 26 out of 84 reviews" "
Rating 6 - Okay. 3 out of 84 reviews" "
Rating 4 - Poor. 1 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere, clean room and toilets. Great services. Can improve breakfast a bit better, but during thia COVID-19 situation cant do any better. We are happy.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem and lovely staff
Twin room, v spacious, clean and comfy. Lots of outdoor space. Staff were friendly and helpful. Good nights rest. Would stay again.
Stayed 1 night in Nov 2021

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet country pub-hotel. Very good value and very friendly
Stayed 1 night in Oct 2021

10/10 Excellent

Tashann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay room was amazing clean and warm lovly weekend staff was fantastic
Stayed 2 nights in Oct 2021

8/10 Good

Lorraine

Liked: Cleanliness
Stayed 1 night in Oct 2021

8/10 Good

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I booked from Hotels.com, but when I arrived there, the host said the booking was not confirmed. The staff was so friendly and quickly got a room ready for me. But this was very worrying when arrived at a new place facing the risk of no accommodation! Regardless of unproficiency of Hotels.com, staying with Arms was pleasant. The room was cosy though quite small. The breakfast was utterly good. It was very close to Wales National Park. So highly recommend it.
Stayed 1 night in Oct 2021
Response from admin on 29 Oct 2021
Hi thank you for your great review, we are glad you enjoyed your stay with us.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little spot with clean and comfy rooms!
A lovely place with fantastic staff, a comfy room and really nice food! Our room was a nicely-sized double room, clean and comfortable. We had a little fridge which was a nice touch, and everything else we needed. Ran late checking out, but there were no issues, so we were very grateful for that. The only negative was that the shower head carried on running after we'd switched it off - not a huge deal, but a bit of a waste of water. Otherwise, a fantastic stay, and we would definitely stay again.
Stayed 2 nights in Oct 2021
Response from admin on 29 Oct 2021
Hi, thank you for your great review, we look forward to seeing you again in the future.

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not the Ritz but spotlessly clean and exactly as the pictures on the website showed. Everything that should have been there was as promised. But the jewel in the crown is definitely the staff. Very friendly and helpful! Add to that a lovely breakfast so you can’t say fairer than that.
Stayed 2 nights in Oct 2021
Response from admin on 29 Oct 2021
Hi thank you for your great review, we look forward to seeing you again in the future

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service
Nice room. Typical pub food, nothing fancy
Stayed 1 night in Sep 2021
Response from admin on 29 Oct 2021
Hi thank you for your review, we look forward to seeing you again in the future

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from admin on 29 Oct 2021
Hi thank you for your review, we look forward to seeing you again in the future

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly
Very helpful, I knew I was going to be late checking in so contacted them before hand and therefore there wasn’t a problem. And I had to be off before breakfast was served so they made me a takeaway breakfast.
Stayed 2 nights in Sep 2021
Response from admin on 29 Oct 2021
Hi thank you for your great review, we look forward to seeing you again in the future

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, room comfort
Overnight stay
We were very happy with our overnight stay. We were able to check in early , staff very friendly and helpful , food excellent you certainly won’t be hungry.. good value for money.
Stayed 1 night in Sep 2021
Response from admin on 29 Oct 2021
Hi, thank you for your great review, we look forward to seeing you again in the future

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcome, food was beautiful and very accommodating with allergies. The room was spacious and clean nice touch to have a mini fridge in the room.
Stayed 1 night in Sep 2021
Response from Lucy on 15 Sept 2021
Hi thanks for your wonderful review, we are glad you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stress free overnight stay
Stress free stay from check-in to check-out. Spacious family room. Good full breakfast. Friendly staff.
Stayed 1 night in Sep 2021
Response from Lucy on 15 Sept 2021
Hi, thank you for your great review, we look forward to seeing you again soon.

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Fabulous place, good room, food in restaurant was excellent. Staff and locals made me feel welcome, particularly Lucy who is a diamond! Will stay again.
Stayed 2 nights in Aug 2021
Response from admin on 8 Sept 2021
Hi thank you for your great review, we look forward to seeing you again soon

8/10 Good

usman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy
Stayed 1 night in Aug 2021
Response from admin on 27 Aug 2021
Thank you for your review, see you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay, friendly staff.
We had a lovely time here, could've done with somewhere to hang towels and shampoo and body wash available. As we have two vegetarians in our family, it would've been good to have a vegetarian option for breakfast.
Stayed 3 nights in Aug 2021
Response from admin on 25 Aug 2021
Hi Thank you for your great review we are glad you enjoyed your stay. We do have a vegetarian breakfast option available sorry you were not offered it, we look forward to seeing you again

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly hosts. Great breakfast and food in restaurant was very good. Room was large with good shower and a very useful fridge. We really enjoyed our 3 night stay.
Stayed 3 nights in Aug 2021
Response from admin on 18 Aug 2021
Hi, thank you for your great review, we lok forward to seeing you again soon

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, good breakfasts, clean rooms. Would recommend.
Stayed 5 nights in Aug 2021
Response from admin on 18 Aug 2021
Hi, thank you for your great review, we look forward to seeing you again soon

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived too late for dinner, however breakfast was great
Stayed 1 night in Aug 2021
Response from admin on 12 Aug 2021
Hi thanks for your great review, we look forward to seeing you again

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice relaxing atmosphere at the end of a long working day!
Stayed 1 night in Jul 2021
Response from Lucy on 26 Jul 2021
Hi, thanks for your great review. We look forward to seeing you again soon

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good great shower and food is to die for will deff return again
Stayed 2 nights in Jul 2021
Response from Lucy on 24 Jul 2021
Hi, thanks for your awesome review. Look forward to seeing you again soon

10/10 Excellent

Kevin

Stayed 2 nights in Jul 2021
Response from Lucy on 22 Jul 2021
Hi, thank you for your great review, we hope to see you again soon

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Had a very good two nights stay and it was very enjoyable, staff very helpful.
Stayed 2 nights in Jul 2021
Response from admin on 17 Jul 2021
Hi thanks for your lovely review, we look forward to seeing you again

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very pleasant and wished to please, excellent breakfasts & evening meals.
Stayed 3 nights in Jul 2021

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Brilliant stay for three nights the staff were all lovely people and so helpful. We stayed as two couples and we would all like to go back as had such a great time. Thank you 😎
Stayed 2 nights in Jul 2021
Response from Lucy on 9 Jul 2021
Hi, thanks for your awesome review, can't wait to see you all again soon :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a lovely place to stay and convenient to sightseeing places
Stayed 3 nights in Jun 2021
Response from Lucy on 2 Jul 2021
Thank you for your great review, we look forward to seeing you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from admin on 9 Jul 2021
Thanks for your review, hope to see you again soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, Lovely people, very welcoming, food was delicious, nice treats in room, comfy beds and nice big room. Lovely play area for the children.
Stayed 1 night in Jun 2021
Response from Lucy on 2 Jul 2021
Thank you for your great review, we look forward to seeing you again soon.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Lucy on 2 Jul 2021
Thank you for your great review, we look forward to seeing you again soon

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021
Response from admin on 7 Jul 2021
Hi, thanks for your review, hope to see you soon

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay for few days. Very friendly stuff always happy to help. Tasty breakfast and reasonable prices range. Happy in overall for price we payed and service we received.
Stayed 3 nights in May 2021
Response from admin on 2 Jul 2021
Thank you for your great review, we look forwardto seeing you again soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely large beautiful furnished and quiet room. Attentive staff
Stayed 1 night in May 2021
Response from Lucy on 13 Jun 2021
Thank you for your great review, we look forward to seeing you again soon

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good nights stay in a good size room with a comfy bed. And a great breakfast in the morning. Nice friendly and warm atmosphere.
Stayed 1 night in May 2021
Response from Lucy on 13 Jun 2021
Hi Lee thank you for your great review, we hope to see you again soon

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Came to stay for 2 nights brilliant welcome when I first arrived, taken up to my room and shown where everything was, eaten in the bar area for both nights while I was staying and food on both nights was excellent! Peaceful at night so could get a very good night's sleep. Parking right outside which is massively helpful. Breakfast in the morning was fab but a non cooked option would of been nicer.. Don't know if this was available or if I just didn't get offered it but nether the less the breakfast was lovely. Staff extremely helpful and polite. Will definitely remember this place for future.
Stayed 2 nights in May 2021
Response from Lucy on 13 Jun 2021
Thank you for your wonderful review, we are glad you enjoyed your stay with us. We don't usually offer a cold breakfast but we will look in to the different options. Hope to see you again soon :)

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little pub with 7 rooms
Very friendly staff. Room was clean and spacious. Nice large quadrant shower (overhead as well as standard shower head) - but space is now limited. The compromise is that the toilet is in a very narrow space. Food is good quality too and the breakfast excellent. The hotel is on the ‘approved’ list for BMW Off Road Skills courses.
Stayed 2 nights in May 2021
Response from admin on 2 Jul 2021
Thank you for your great review, we look forward to seeing you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming very friendly staff always there if u needed anything
Stayed 2 nights in Dec 2020
Response from Lucy on 21 Dec 2020
Hi thank you so much for the awesome review, we look forward to seeing again soon

8/10 Good

Matt

Liked: Staff & service, property conditions & facilities, room comfort
A nice hotel with adjoining pub/ restaurant. Comfortable.
Stayed 1 night in Sep 2020

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little getaway
Nice clean rooms,friendly staff and great food,would definitely recommend
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and hard working. The room was very clean and the food was excellent. If I had to be picky, it was just that I had to ask for clean towels but there was no problem in getting them.
Stayed 3 nights in Jul 2020

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable and Well Located
We have a very relaxing and comfortable stay at the Ynysmeudwy Arms. Lucy, Scott and their staff are wonderful hosts. The room was very clean, the bed most comfortable and the 'rainfall' shower in the bathroom was amazing. We both follow a plant-based diet and the Full English alternative breakfast was delicious - the perfect way to start the day. They also have a growing list of very tasty vegan evening meals on a separate menu. The B&B was perfectly located for trips to both the coast and the mountains. We'll certainly return again. Thank you! Lynette & Gareth
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Good value for money. The 'no reception for checking in after 9pm' was worrying when I didn't receive an answer to my email and no one responded to my initial phone and answerphone message when I was wanting instructions for a late arrival.
Stayed 1 night in Mar 2020

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Comfortable room, friendly helpful staff. If you are unsteady on your feet - the stairs to the rooms could be a challenge
Stayed 1 night in Mar 2020
Response from Gem on 10 Mar 2020
Thankyou for the review, much appreciated

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant stay
Stayed 1 night in Jan 2020
Response from Gem on 28 Jan 2020
So glad you enjoyed your stay with us

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A jewel of a find. Lovely pub. Food was just fantastic. Nice and quiet overnight. A pity that the nightlight in the room was so bright though as it did tend to disturb slepp.
Stayed 1 night in Jan 2020
Response from Gem on 10 Mar 2020
Thankyou for the review, much appreciated.

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ynysmeudwy Training
Really friendly service for staff, breakfast delivered to the room and Fridge for Milk etc
Stayed 2 nights in Jan 2020
Response from Gem on 28 Jan 2020
Glad you enjoyed your stay with us, thankyou for the review

8/10 Good

ed

Business traveller
Liked: Cleanliness, room comfort
Adequate
Breakfast is continental delivered night before with fridge in room so is fairly limited No receipt available on site Pub gets busy
Stayed 1 night in Dec 2019
Response from Gem on 19 Dec 2019
Thankyou for the review

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Gem on 19 Dec 2019
Thankyou for the review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Gem on 19 Dec 2019
Thankyou for the review