Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good prices

Posted 25-Mar-2015
For the price we have paid it's good enough. We went there to get some fresh air and rest from speed life in London. Nice city and good hotel staff.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom swansea

nice hotel close to town centre

Posted 23-Mar-2015
Pros: location
Cons: would much rather have had a bath not shower
My partner and I thoroughly enjoyed our stay here and will return
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Calne

Hotel on outskirts of town dockland redevelopment

Posted 17-Mar-2015
Pros: The wet room shower was amazing
Cons: noise insulation
Location: The area is being redeveloped, so many of the road do not connect with other parts of the docklands, museums markets
Welcoming staff and fast check in. Room eating is electric to remember to turn the heater on before going out for dinner! If your room is next to the main road, early morning lorries can disturb your sleep!
2 out of 5
by A verified travellerfrom Upavon

A Bed For The Night.

Posted 16-Mar-2015
Pros: The Shower
Cons: The broadband speed, TV speed, bed comfort and better pillows. Get rid of those awful stainless steel sinks....
The whole experience was remarkably underwhelming! Check in was fast and efficient, and on the whole very good. The Front of House was ok, but that's about the best you can say. The room was clean, and functional. The bed was not the most comfortable, and the pillows like a lump of concrete, but it was clean concrete. The Bathroom was clean, with a good shower (loved the wet room shower) but the stainless steel sink and plastic transparent side made it feel like a public outside lavatory. The wonderful, superfast broadband must have been on holiday, instead we had its brother, the dead stop and slow broadband, absolutely useless, couldn't even get my mail to download. The TV system was so slow that I gave up in the end, I think perhaps that had gone on holiday with the broadband as well. Breakfast was fine for the money, but I had to go and find a member of staff to refill the empty items like orange juice and eggs. Altogether, it was a bed for the night, not a particularly cheap or comfy one, but I'd put it as a very expensive, poor relation of Travelodge!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto, Canada

Posted 19-Feb-2015
Pros: It was close to Swansea centre and access to and from Hwys. No excessive noise at night in or around the hotel.
Cons: A fridge would be nice and I only found out as we were leaving I could have asked for a brand new hairdryer instead of struggling with the old one.
Location: Swansea market its not too far, the Mariner has lots of cafes and restaurents, Swansea Bay and famous Joes Ice Cream Parlour
Overall it was clean convenient and the staff were excellent in providing what ever you needed if you asked them, they were pleasant and curtious. Our room athough pretty basic was very clean and bed comfortable extra pillows were provided to our room as requested. It was very "Green" as far as you had to insert the card for the lights to work, so you coudnt leave them on by mistake when you left, not extra waste with tissue boxes or extras in the bathroom that people normally take. So overall as we were only there to sleep there were no problems.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Neath

Friendly Staff

Posted 10-Feb-2015
I stayed at the hotel as I was going on a night out to swansea with some friends. Our check in experience was very good, a polite and friendly gentleman checked us in. But we didn't see much of the staff until we got back from our night out and it was two security guards who were very lovely and funny. All round excellent hotel, very clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom surrey

Perfect. Only complaint should be able to buy choc

Posted 23-Dec-2014
Pros: Easy parking and very nice people.
Cons: Sell chocolate
Location: My daughter was in a semi competition. Great location.
Clean and very comfortable. Ideal for a good nights sleep.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom West Yorkshire

Good location close to main shopping area

Posted 23-Dec-2014
Cons: The overall decor could do with a face lift. It's starting to look a bit worn.
Didn't really expect too much. It is a fairly basic hotel but it did suit our needs for our 3 night stay. I would use it again as long as i got it at similar rate.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Yorkshire

Best value in Swansea.

Posted 13-Dec-2014
Good value hotel with free parking just a few minutes drive from the city centre.
3 out of 5
Recommended
for Business Travellers
by Matthewfrom h

dated hotel but suited needs

Posted 08-Dec-2014 on Hotels.com
was good and convenient for where i was going. would stay again if travelling the same route