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Reviews of FairBridge Inn & Suites Sunnyside

2.5 out of 5
FairBridge Inn & Suites Sunnyside
3209 Picard Place, Sunnyside, WA

Reviews

7.4

Good

Rating 10 - Excellent. 125 out of 392 reviews" "
Rating 8 - Good. 122 out of 392 reviews" "
Rating 6 - Okay. 73 out of 392 reviews" "
Rating 4 - Poor. 41 out of 392 reviews" "
Rating 2 - Terrible. 31 out of 392 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sahil

Stayed 1 night in Mar 2024
Response from Front Desk Daisey on 7 May 2024
WE APPRECIATE YOUR RATING AND WE HOPE TO SEE YOU AGAIN. THANKYOU FOR BOOKING WITH US AT FAIRBRIDGE INN!

2/10 Terrible

Huiyong

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked double queen size bed room, but we're given a single bed one, with an excuse that that's the only room they had, even though it was simply not true as I found out later. The bed was actually too soft and made squeaky sounds every time when you turn. Had a terrible night in general.
Stayed 1 night in Apr 2024
Response from Front Desk Daisey on 7 May 2024
HELLO HUIYONG WE WILL DISCUSS THIS ISSUE WITH OUR FRONT DESK CREW. IN MOST CASES EXPEDIA OVERBOOKS US WITHOUT ENOUGH INVENTORY. ONCE AGAIN WE APOLOGIZE AND ARE SURE THIS WILL NOT OCCURE AGAIN.

6/10 Okay

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I’ve stayed at this hotel before and most rooms are clean and up to date but this one had patches on carpet ants not very clean and the remote to the TV was not working.
Stayed 1 night in Apr 2024
Response from Front Desk Daisey on 25 Apr 2024
HELLO ANGIE WE ARE HAPPY TO SEE YOU BOOKED WITH US. WE WILL MOST DEFINANTLY INFORM OUR MAINTENANCE CREW ABOUT THIS SO THEY CAN FIND A SOLUTION. WE HOPE TO SEE YOU AGAIN.

8/10 Good

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and a clean room
Stayed 1 night in Apr 2024
Response from Front Desk Daisey on 25 Apr 2024
THANKYOU FOR BOOKING WITH US WE ARE GLD YOU ENJOYED UR STAY. WE HOPE TO SEE YOU SOON!

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are very friendly and the room was very clean...We really enjoyed our stay.
Stayed 2 nights in Apr 2024
Response from Front Desk Daisey on 24 Apr 2024
Hello Dan thankyou for booking with us at fair bridge inn, we are glad Ur experience with us was great. We hope to see you on Ur next adventure!

10/10 Excellent

Antonia, pasco

Travelled with family
If they kept up with upgrades it would be a great place to stay. It is nice and the beds were comfortable and water was hot for showers
Stayed 1 night in Apr 2024
Response from Front Desk Daisey on 24 Apr 2024
Hello thankyou for taking the time to book with us , we take all feedback and tur into immediate action. from the fair bridge inn staff we hope to see you again1

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. I didnt like Housekeeping is knocking at my door before check out. 11am is my check out and they starter knocking at 10am taking my extra time to rest. I know what time i have to check out
Stayed 1 night in Mar 2024
Response from Front Desk on 26 Mar 2024
Thank you for your feedback. We appreciate you booking with us. Hope to see you again!

6/10 Okay

Robert

Business traveller, Travelled with partner
it was close to freeway, had restaurant's close by.
Stayed 1 night in Mar 2024
Response from Front Desk on 26 Mar 2024
Thank you for your feedback. We appreciate you booking with us. Hope to see you again!

8/10 Good

Roberto

Stayed 2 nights in Mar 2024
Response from Front desk Connie on 9 Apr 2024
Thank you for your feedback. We appreciate you booking with us. Hope to see you again!

2/10 Terrible

juan

Travelled with family
Disliked: Cleanliness, amenities
To start off the manager didn’t want to give us our room because she couldn’t find it even though she was given the room code and proof of receipt. Luckily the lady in the front desk was very comprehending of the situation and was trying to help us out. But the manager had no brain and started saying that we owed her because the price we paid for the room was to low. Well I preceded in telling her I don’t come up with the prices so that ain’t my fault and I’m not paying for anything. Even with the receipt in my hand that has all the info for our stay the manager tried denying us our room. Very dumb manager though is all I got to say.
Stayed 1 night in Mar 2024
Response from Front Desk on 26 Mar 2024
FairBridge Inn Sunnyside would like to take this time to Thank you for staying with us and we appreciate all feedback. We are glad that you stay with us was comfortable and quiet. We do sincerely apologize that you had issues with your reservation and glad our front desk was able to help you . All tho who ever you spoke with is not manager. We hope to see you again here at Fairbridge Inn

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice overall but there was cracks in the wall and bathroom floor. It looked like they did some remodeling but didn't finish it. Other than that it was clean, the staff was friendly. We booked the king romantic room with jetted tub but was given 2 queen beds and no jetted tub so we couldn't have the romantic as planned but overall not bad.
Stayed 1 night in Mar 2024
Response from Front Desk on 26 Mar 2024
FairBridge Inn Sunnyside would like to take this time to Thank you for staying with us! We are glad to hear that you enjoyed your stay with us. I do apologize for the inconvenience ,and would like to accommodate you in our King romantic room give us a call check in process. We hope to see you on your next adventure in our area. Sincerely, FairBridge Inn Sunnyside Management and Staff

4/10 Poor

Melissa

Stayed 2 nights in Mar 2024
Response from Front desk Connie on 14 Mar 2024
FairBridge Inn Sunnyside would like to take this time to Thank you for staying with us and we appreciate all feedback. .We do sincerely apologize that your stay with us was not to your satisfaction. We do hope that you would give us another chance if you come back to our area and make your stay better.Sincerely,FairBridge Inn Sunnyside Management and Staff

4/10 Poor

Miranda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Couple of staff members were not very attentive to customers and we had issues with key card several times.
Stayed 2 nights in Feb 2024
Response from Sincerely Office Management & Staff on 26 Feb 2024
WE APOLOGIZED FOR THE INCONVENIENCE I WILL BE INFORIMING THE GENERAL MANAGER.THANK YOU FOR CHOSING FAIRBRIDGE INN

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very nice staff
Stayed 1 night in Jan 2024
Response from FRONT DESK CONNIE on 8 Feb 2024
THANK YOU FOR YOUR REVIEW WE HOPE TO SEE YOU SOON

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place at a good price! Definitely prefer this over other hotels for under $100 a night
Stayed 1 night in Feb 2024
Response from FRONT DESK CONNIE on 8 Feb 2024
THANK YOU FOR YOUR REVIEW WE HOPE TO SEE YOU SOON

6/10 Okay

Philip

Stayed 1 night in Jan 2024
Response from Front Desk on 26 Mar 2024
Thank you for your feedback. We appreciate you booking with us. Hope to see you again!

2/10 Terrible

Jeremy

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It was a decent place and staff was good but i ended up getting bites all over me. I have counted over 20 on my hands/arms/neck/and back. I stayed there for almost two weeks and they didnt start tell 2 days before i left.
Stayed 2 nights in Jan 2024
Response from Sincerely Fairbridge Inn Manager & Office Staff on 26 Jan 2024
THANKYOU FOR STAYING WITH US AT FAIRBRIDGE INN. WE HAVE INFORMED OUR MAINTENANCE AND HOUSEKEEPING CREW ABOUT THIS AND WILL BE RESOLVED QUICKLY. AGAIN OUR SINCERE APOLOGIES AND WE WILL MAKE SURE OF THIS DOES NOT HAPPEN AGAIN.

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place!
Stayed 1 night in Jan 2024
Response from FRONT DESK CONNIE on 17 Jan 2024
Thanks for taking time to give us your feedback , We like to thank you for chooing to stay with us at Fairbridge Inn Sincerely Fairbridge Inn Management and Staff

4/10 Poor

Ramon

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from FRONT DESK CONNIE on 17 Jan 2024
Thanks for taking time to give us your feedback , We like to thank you for chooing to stay with us at Fairbridge Inn Sincerely Fairbridge Inn Management and Staff

8/10 Good

Karim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from FRONT DESK CONNIE on 1 Jan 2024
Thanks for taking time to give us your feedback , We like to thank you for chooing to stay with us at Fairbridge Inn Sincerely Fairbridge Inn Management and Staff

8/10 Good

Steven

Stayed 2 nights in Dec 2023
Response from FRONT DESK CONNIE on 1 Jan 2024
Thanks for taking time to give us your feedback We like to thank you for chooing to stay with us at Fairbridge Inn Sincerely Fairbridge Inn Management and Staff

10/10 Excellent

Stefanny

Response from FRONT DESK CONNIE on 5 Feb 2024
Thanks for taking time to give us your feedback , We like to thank you for chooing to stay with us at Fairbridge Inn Sincerely Fairbridge Inn Management and Staff

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sincerely Office Management & Staff on 20 Dec 2023
Thanks for taking time to give us your feedback , We like to thank you for chooing to stay with us at Fairbridge Inn

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Sincerely Office Management & Staff on 20 Dec 2023
Thanks for taking time to give us your feedback , We like to thank you for chooing to stay with us at Fairbridge Inn

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from FRONT DESK CONNIE on 5 Feb 2024
Thanks for taking time to give us your feedback , We like to thank you for chooing to stay with us at Fairbridge Inn Sincerely Fairbridge Inn Management and Staff

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from FRONT DESK CONNIE on 5 Feb 2024
Thanks for taking time to give us your feedback , We like to thank you for chooing to stay with us at Fairbridge Inn Sincerely Fairbridge Inn Management and Staff

6/10 Okay

Nancy, Everson

Travelled with family
Good location
Stayed 1 night in Dec 2023
Response from Sincerely Office Management & Staff on 20 Dec 2023
Thanks for taking time to give us your feedback , We like to thank you for chooing to stay with us at Fairbridge Inn

10/10 Excellent

kristina, Sequim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel isn’t luxury but great stay for the price and the staff was great. Good easy location.
Stayed 1 night in Dec 2023
Response from Sincerely Office Management & Staff on 20 Dec 2023
Thanks for taking time to give us your feedback , We like to thank you for chooing to stay with us at Fairbridge Inn

8/10 Good

Peter

Stayed 1 night in Dec 2023
Response from FRONT DESK CONNIE on 1 Jan 2024
Thanks for taking time to give us your feedback , We like to thank you for chooing to stay with us at Fairbridge Inn Sincerely Fairbridge Inn Management and Staff

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good service
Stayed 1 night in Dec 2023
Response from FRONT DESK DAISEY on 6 Dec 2023
THANKYOU WE APPRECIATE ALL THE FEEDBACK YOU GAVE US. HOPE TO SEE YOU SOON!

6/10 Okay

Marijo

Travelled with pets
Liked: Staff & service
Convenient location right off the highway. Terrible continental breakfast. Rooms felt dirty. Glad this was just a quick stay
Stayed 1 night in Nov 2023
Response from FRONT DESK MINDY on 29 Nov 2023
FairBridge Inn Sunnyside would like to take this time to Thank you for staying with us! We are glad to hear the convience of location was to your liking, Although we dont like to hear that there was a dislike regarding the cleanliness of your room and the continental breakfast. We will make sure to inform the housekeeping regarding the room issue for you. Our deepest appoligies for the inconvience this may have caused you. We hope to see you on your next adventure in our area.Sincerely,FairBridge Inn Sunnyside Management and Staff

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from FRONT DESK MINDY on 29 Nov 2023
Thank you for choosing to stay with us!

6/10 Okay

juana

Travelled with partner
Liked: Staff & service, property conditions & facilities
No coment
Stayed 1 night in Nov 2023
Response from FRONT DESK DAISEY on 22 Nov 2023
THANKYOU FOR STAYING WITH US AT FAIRBRIDGE INN. WE APPRECIATE YOUR RATING AND HOPE TO SEE YOU SOON!

8/10 Good

Adrian

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from FRONT DESK MINDY on 21 Nov 2023
THANK YOU FOR YOUR REVIEW WE HOPE TO SEE YOU SOON

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Peace and quiet
Stayed 1 night in Nov 2023
Response from Sincerely Fairbridge Inn Manager & Office Staff on 18 Nov 2023
FairBridge Inn Sunnyside would like to take this time to Thank you for staying with us! We are glad to hear that you enjoyed your stay with us. We are excited to see you on your next adventure in our area. Sincerely, FairBridge Inn Sunnyside Management and Staff

8/10 Good

Roberto

Travelled with partner
Liked: Staff & service, amenities
Our tv didn't turn on. The plus side is that Daisy, the clerk fixed the problem by moving us to another room. We are having a pleasant stay now.
Stayed 1 night in Nov 2023
Response from FRONT DESK MINDY on 16 Nov 2023
WE ARE GLAD THAT YOUR STAY WAS TURNED AROUND BY OUR FRONT DESK DAISEY. WE ARE EXCITED TO SEE YOU ON YOUR NEXT ADVENTURE IN OUR AREA.

8/10 Good

Angela

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Mostly pleasant
Stayed 1 night in Nov 2023
Response from FRONT DESK DAISEY on 8 Nov 2023
HI THANKYOU FOR STAYING WITH US AT FAIRBRIDGE INN. WE APPRECIATE YOUR FEEDBACK AND HOPE TO SEE YOU SOON!

6/10 Okay

Karma

Travelled with family
Liked: Staff & service
The room was clean, the beds were comfortable, thank goodness. The matt when you walk into the lobby needs to be replaced. They should supply an outdoor ash tray and doggie poop bags if they allow dogs. The hallway carpet needed a good vacuuming. The coffee lids didn't fit the coffee cups. All minor stuff on my list. The front dest staff were very friendly and professional.
Stayed 1 night in Nov 2023
Response from FRONT DESK DAISEY on 8 Nov 2023
THANKYOU SO MUCH FOR STAYING WITH US AT FAIRBRIDGE INN. WE APOLOGIZE FOR ANY MINOR INCONVINIENCES, WE WILL BE SURE TO WORK ON THOSE ASPECTS. WE HOPE TO SEE YOU SOON!

6/10 Okay

BERNIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from FRONT DESK DAISEY on 8 Nov 2023
HI THANKYOU FOR STAYING WITH US AT FAIRBRIDGE INN. WE APPRECIATE UR FEEDBACK AND WILL FIX ANY ISSUES HAD. WE HOPE TO SEE YOU SOON.

10/10 Excellent

Christine

Stayed 14 nights in Oct 2023
Response from FRONT DESK MINDY on 29 Nov 2023
Thank you for choosing to stay with us!

2/10 Terrible

Annamaria

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the 8.2 rating on the door fool you, this sticker is from 2018. The room smelled so weird when we walked in, my mother thought it smelled like smoke and I thought it smelled like paint. The walls are THIN and I barely slept the first night, my watch says 3 hours even though I spent 9 hours trying to sleep. A screaming toddler somewhere in the hotel kept me awake all night and then woke me again the second night even after taking sleeping pills. The sink apparently was broken and the carpet and skirting board under were water logged. The AC unit wouldn’t turn just the fan on and the inside of it was FILTHY. The gal at the front desk didn’t even acknowledge me when I walked in for checking in and didn’t share any information about the breakfast or hotel WiFi, she seemed like she’d much rather be somewhere else. The gal working the next couple days was much more friendly tho. There is no elevator but the stairs are extra wide so carrying bags up and down aren’t too much an issue. The shower head was about the only decent thing here, nice good pressure. They also allow cars to park over night in the red fire lane zone so that’s cool. We stayed 2 nights for a wedding in Grandview but I would NOT stay here again.
Stayed 2 nights in Oct 2023
Response from Sincerely Fairbridge Inn Manager & Office Staff on 29 Oct 2023
HELLO THANK YOU FOR STAYING WITH US AT FAIRBIRGE INN. WE ARE SORRY TO HEAR OF YOUR EXPERIENCE WITH US WE WILL BE SURE TO COMMUNICTE WITH OUR FRONT DESK, MANENANCE CREW AND OUR HOUSEKEEPERS. WE HOPE TO SEE YOU ON ANOTHER OCCASION.

4/10 Poor

katherine

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
I had reserved a pet room when I arrived they didn’t see this. I also reserved a king. Was given 2 queens. First room tv was not working. The. Moved to second room tv had a black line until it wormed up. There were dirty pillow cases on one of the beds. We only used one bed the morning person at the front desk was very friendly and helpful the pool area looked great
Stayed 1 night in Oct 2023
Response from FRONT DESK DAISEY on 29 Oct 2023
HELLO KATHERINE SORRY FOR THE INCONVINICES, WE WILL BE SURE TO DISCUSS AMONGST OUR MAINTENANCE AND HOUSEKEEPER.

6/10 Okay

Moshe

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sincerely Office Management & Staff on 26 Oct 2023
FAIRBIRDGE INN WOULD LIKE TO THANK YOU FOR YOUR FEED BACK . WE HOPE TO SEE YOU AGAIN ,

6/10 Okay

Annie

Disliked: Property conditions & facilities
The room is very noisy. We turn off the air conditioning, but it does not work. This noisy is not from the street. I think the noisy from somewhere of the building.
Stayed 1 night in Oct 2023
Response from Sincerely Fairbridge Inn Manager & Office Staff on 20 Oct 2023
THANKYOU FOR STAYING WITH US AT FAIRBRIDGE INN WE ARE SORRY FOR ANY INCONVINIENCE. WE WILL LET OUR MAINTENANCE CREW KNOW OF THE SITUATION AND WILL BE HANDLED IN A TIMELY MATTER.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from FRONT DESK MINDY on 12 Oct 2023
FairBridge Inn Sunnyside would like to take this time to Thank you for staying with us! We are glad to hear that you enjoyed your stay with us. We are excited to see you on your next adventure in our area. Sincerely, FairBridge Inn Sunnyside Management and Staff

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities
I appreciated the good value cost of my room and the included continental breakfast. There staff was very friendly. There were lots of decor and box items in the hallway and all general doors were blocked or taped off from use. The only way to get in and out of the building was the front door. Seemed like a fire code hazard to me.
Stayed 1 night in Oct 2023
Response from FRONT DESK MINDY on 11 Oct 2023
FairBridge Inn Sunnyside would like to take this time to Thank you for staying with us! We are glad to hear that you enjoyed your stay with us. Although we do apologize for the clutter in the hallway. the transition of updating some of the room A/C united is the cause of the clutter but we are working on the removal of remaining units. The only entrance and exit are our main lobby doors. Please know that all doors are UNLOCKED AND OPEN IN CASE OF AN EMERGENCY. We are sorry if we gave you the wrong impression of the doors not being able to be used if there should have been an emergency during your stay. We hope to see you on your next adventure in our area. Sincerely, FairBridge Inn Sunnyside Management and Staff

8/10 Good

maria

Stayed 3 nights in Oct 2023
Response from FRONT DESK MINDY on 12 Oct 2023
FairBridge Inn Sunnyside would like to take this time to Thank you for staying with us! We are glad to hear that you enjoyed your stay with us. We are excited to see you on your next adventure in our area. Sincerely, FairBridge Inn Sunnyside Management and Staff

8/10 Good

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the highway.
Stayed 1 night in Sep 2023
Response from FRONT DESK DAISEY on 26 Sept 2023
THANKYOU FOR STAYING WITH US AT FAIRBRIDGE INN HOPE TO SEE YOU SOON!

8/10 Good

debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities
No elevator to 2nd floor, had a long way to walk with lots of luggage. Handicap parking spot too small to park in. Room was good. Desk clerk was helpful and friendly.
Stayed 1 night in Sep 2023
Response from FRONT DESK MINDY on 24 Sept 2023
FairBridge Inn Sunnyside would like to take this time to Thank you for staying with us! We are glad to hear that you enjoyed your stay with us. I do apologize for the inconvenience of NO elevator. We try to inform all guest that we do not have an elevator during the reservations, confirmation calls and check in process. We hope to see you on your next adventure in our area. Sincerely, FairBridge Inn Sunnyside Management and Staff

10/10 Excellent

Suliana

Stayed 1 night in Sep 2023
Response from FRONT DESK DAISEY on 25 Sept 2023
THANKYOU FOR STAYING WITH US AT FAIRBRIDGE INN WE ARE HAPPY TO HEAR YOU ENJOYED YOUR STAY!