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Reviews of Hotell Frykenstrand, Sure Hotel Collection by Best Western

3 out of 5
Hotell Frykenstrand, Sure Hotel Collection by Best Western
BY 80, Sunne

Reviews

8.8

Excellent

Rating 10 - Excellent. 315 out of 730 reviews" "
Rating 8 - Good. 339 out of 730 reviews" "
Rating 6 - Okay. 67 out of 730 reviews" "
Rating 4 - Poor. 8 out of 730 reviews" "
Rating 2 - Terrible. 1 out of 730 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Torsten

Stayed 1 night in Jul 2022
Response from Kerstin on 21 Jul 2022
Vi beklagar att er vistelse inte blev enl önskemål Vi vill önska en fortsatt fin sommar

8/10 Good

Per-Olof

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Agneta on 26 Oct 2021
Tack för fin respons! Varmt Välkomna åter!

6/10 Okay

Mr Carl

Travelled with family
Liked: Staff & service
Service and location was very good, but overall facilities a bit worn and needs a facelift.
Stayed 1 night in Aug 2021
Response from Agneta on 15 Aug 2021
Tack för din feedback!

6/10 Okay

Urban

Liked: Cleanliness, staff & service
The restaurant is underperforming
The hotel is isolated, so to have dinner the Restaurang is very important for the guests. This one serves very few dishes and on a low standard. One example, cold smoked salmon with unpeeled potatoes with a cold, readymade sauce.
Stayed 1 night in Jul 2021
Response from Kerstin on 15 Jul 2021
Thanks for feedback Sorry that your stay was unpleasant

8/10 Good

Brita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Agneta on 21 Oct 2020
Tack för fin feedback Välkommen åter!

10/10 Excellent

Gretchen, Sunne, Sweden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly/helpful staff. The one thing I would mark down on is the fact that we were not able to turn the heat up in our room. In an effort to assist the staff gave us an extra blanket for the bed but that did not help unless we were in bed and we were in the room without being in bed quite a bit.
Stayed 4 nights in Sep 2019
Response from Ronia Arvidsson on 25 Sept 2019
Thank you for your kind feedback. I´m sorry about the heat, I will check with the janitor if there is someting they can to. Warm welcome back!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Agneta on 11 Aug 2019
Tack för fin feedback Varmt Välkommen åter!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Ronia Arvidsson on 7 Jun 2019
Tack för din fina feedback! välkommen åter.

8/10 Good

seung hun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Emilia on 4 Jan 2019
Tack för din fina Feedback , Varmt välkommen åter!

10/10 Excellent

Jill, Utah, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is right on a lake. It’s so quaint and clean. Our room was such a pleasant surprise — there were two connected rooms. One with a king bed, the other with bunkbeds (& toys for kids) — with a hallway vanity and bathroom in between, and it’s own exterior exit (which was great for our two small boys). It’s absolutely charming! Breakfast was good. My boys (7 & 4) LOVED having their own space, and so did mom and dad. This place is terrific!! We will stay here again.
Stayed 1 night in Aug 2018
Response from Emilia on 25 Aug 2018
Thank you very much for your nice feedback, fun to hear that you had such a nice stay with us. Warmly welcome again!

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, room comfort
Perfekt stop
Perfekt stopp när du är påväg till eller från din skidresa och inte vill köra hela sträckan. Precis vid E45 God mat åt vi också
Stayed 1 night in Feb 2024

8/10 Good

Rasmus Bach

Stayed 1 night in Feb 2024

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
God beliggenhed dog noget slidt
Et kønt sted, ok men slidte værelser med knap så komfortable senge.
Stayed 1 night in Feb 2024

10/10 Excellent

Anne-Mette

Stayed 1 night in Feb 2024

10/10 Excellent

Bertil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmärkt
Jättetrevligt
Stayed 3 nights in Jan 2024

10/10 Excellent

Palle

Stayed 1 night in Feb 2024

10/10 Excellent

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Lena

Liked: Cleanliness, staff & service
Lite hårda sängar i min smak. Stilen i rummet känns 80-tal
Stayed 1 night in Jan 2024

10/10 Excellent

Tommie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Niklas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supertrevlig personal oxh mycket god mat i restaurangen.
Stayed 1 night in Jan 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joakim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt för övernattning med en
Bra hotell med mycket bra standard för att vara 3-stjärnigt. Frukostbuffén var fantastiskt med stort utbud och även utsikten över sjön. Det fanns laddplats och gott om parkering. Bra temperatur och välisolerade rum.
Stayed 1 night in Dec 2023

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt hotell
Sköna sängar och härligt stora räksmörgsar vad kan man mer begära
Stayed 1 night in Dec 2023

10/10 Excellent

Niklas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Mari

Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Torbjörn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mari

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Torbjörn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra , frukost mycket bra!
Stayed 3 nights in Nov 2023

6/10 Okay

Lena

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Malin

Stayed 1 night in Nov 2023

8/10 Good

Olle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Wiveca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Wiveca

Stayed 1 night in Oct 2023

10/10 Excellent

Lena

Stayed 1 night in Oct 2023

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et besøg værd
Fantastisk personale, meget imødekommende og hjælpsomme. Virkelig flotte omgivelser og den bedste morgenmadsbuffet jeg har prøvet til dato.
Stayed 1 night in Sep 2023
Response from Hanna on 5 Oct 2023
Tack så mycket för din fina feedback.Varmt välkomna tillbaka !

6/10 Okay

Fredrik

Travelled with family
Stayed 1 night in Sep 2023
Response from Hanna on 5 Oct 2023
Tack få mycket för din feedback.Varmt välkomna åter!

10/10 Excellent

Sonny

Stayed 1 night in Sep 2023
Response from Hanna on 5 Oct 2023
Tack få mycket för din feedback.Varmt välkomna åter!

10/10 Excellent

Sven

Stayed 1 night in Aug 2023
Response from Agneta on 28 Aug 2023
Tack för fin feedbackVarmt Välkommen åter

6/10 Okay

Johan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Agneta on 28 Aug 2023
Tack för din feedbackVarmt Välkommen åter

4/10 Poor

Torsten

Stayed 1 night in Aug 2023
Response from Hanna on 17 Aug 2023
Hej Torsten.Tack för din feedback.Vad tråkigt att höra att din vistelse hos oss inte levde upp till förväntningarna.Vi hoppas att vi för chansen att ta emot dig och ge dig en bättre upplevelse vid ett annat tillfälle.

10/10 Excellent

Kurt Bunk

Stayed 4 nights in Aug 2023
Response from Agneta on 28 Aug 2023
Tack för fin feedbackVarmt Välkommen åter

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra rum, fin omgivning
Stayed 1 night in Aug 2023
Response from Agneta on 28 Aug 2023
Tack för fin feedbackVarmt Välkommen åter

10/10 Excellent

Thommy

Stayed 1 night in Aug 2023
Response from Hanna on 5 Oct 2023
Tack få mycket för din feedback.Varmt välkomna åter!

10/10 Excellent

Carina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var väldigt varmt på rummet och även om vi hade helt öppet fönster och fläkten på var det svårt att sova när det var så varmt.
Stayed 2 nights in Aug 2023
Response from Agneta on 28 Aug 2023
Tack för fin feedbackVarmt Välkommen åter

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hygggelig betjening, men sengene kunne vært bedre
Hyggelig betjening og god frokost. Rommene (familierom med køye) var OK. Dårlig vanntrykk i dusjen. Sengene var OK.
Stayed 3 nights in Aug 2023
Response from Agneta on 28 Aug 2023
Tack för fin feedbackVarmt Välkommen åter

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Agneta on 28 Aug 2023
Tack för fin feedbackVarmt Välkommen åter

10/10 Excellent

Jan

Stayed 1 night in Aug 2023
Response from Agneta on 28 Aug 2023
Tack för fin feedbackVarmt Välkommen åter