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Reviews of Homewood Suites by Hilton Summerville

3 out of 5
Homewood Suites by Hilton Summerville
406 Sigma Drive, Building B, Summerville, SC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 44 reviews" "
Rating 8 - Good. 2 out of 44 reviews" "
Rating 6 - Okay. 4 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Their breakfast was delicious!
Stayed 2 nights in May 2024
Response from TE on 9 May 2024
Thank you for the kind words. We hope to see you again soon.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay even if you are doing downtown Charleston
Stayed 2 nights in Apr 2024
Response from TE on 9 May 2024
Thank you taking the time to do the survey we appreciate your kind words.

10/10 Excellent

Donnia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from TE on 9 May 2024
Thank you!! We hope to see you soon.

8/10 Good

Jeremy

Stayed 6 nights in Jan 2024

10/10 Excellent

keyatta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lee

Stayed 1 night in Nov 2023

10/10 Excellent

Wade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
This is a newer Hotel and is in good condition, the staff are great and I like the bar/restaurant in the lobby area. The only issue I have is that the water pressure in the shower was extremely low.
Stayed 5 nights in Nov 2023

10/10 Excellent

Tabitha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2023

2/10 Terrible

Reginald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water in shower, no one came to clean up room, tvs not working even though rooms were switched, telephone not working when I got there. Did not get my money's worth..
Stayed 1 night in Oct 2023

2/10 Terrible

Ashley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The room was not ready at listed check in time. Manager was rude and unaccommodating. The room smelled of urine and the sheets looked dirty. What was the wait for if the room was still dirty?
Stayed 1 night in Sep 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice. The room was very clean; however, we had to go to the front desk every other night to get towels. Overall great stay.
Stayed 4 nights in Jul 2023

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still feels new!
Stayed here for one night, and the stay was great! The hotel still seems brand new! Staff is wonderful! Loved the free breakfast buffet by staying in the Homewood Suites portion of the hotel! The shrimp and grits were amazing! Our room was great! Very comfortable and clean! The pool is large and super nice! Definitely staying again!
Stayed 1 night in Jul 2023

10/10 Excellent

Shania

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it I will be back
Stayed 1 night in Jul 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Lacy

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and property was immaculately clean, service was amazing from the minute we walked through the door, and the food was delicious. Overall a wonderful place to stay. I would recommend Hilton Homewood Suites Summerville to anyone asking for hotel suggestions on the area.
Stayed 3 nights in Jul 2023

8/10 Good

Nyasia

Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel,clean ,neat close to everything . Out doors Pool was cold and needed to be heated to be used more often
Stayed 7 nights in Jun 2023

10/10 Excellent

Nita

Stayed 2 nights in May 2023

10/10 Excellent

Valdis, GREENVILLE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and the kitchen has almost every utensil needed for any family meal.
Stayed 2 nights in May 2023

10/10 Excellent

Terrence

Stayed 2 nights in May 2023

6/10 Okay

Mary

Stayed 1 night in May 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Jeremiah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice and clean my go to place to stay if I’m in the area again.
Stayed 1 night in Apr 2023

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt get what i reserved
Location is absolutely perfect. Right in the center of everywhere i needed to be. I reserved a 2 bed suite for myself, husband, and 2 grown kids. When i checked in the young lady was pleasant, but let me know my room wasnt available. They were sold out for both nights of my stay. So i was given the king bed suite, which wouldve been great if it was just myself and husband only...there wasnt any sort of refund for not having the room i reserved. The hotel was clean and the bed was comfortable, just disappointed i couldnt get what i paid for.
Stayed 2 nights in Apr 2023

10/10 Excellent

Terry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Only complaint...low water pressure from shower head.
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
Fairly new. Nice pool and firepit. Good lobby bar, restaurant and breakfast. Large rooms. Check-in was rather slow (1 person) and they asked weird questions. Checkout also slow. Restaurants on main road but not within walking distance. Pet friendly.
Stayed 1 night in Mar 2023

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, Excellent Hotel
Great hotel! Very well maintained, super clean, and very comfortable accommodations. Highly recommended.
Stayed 1 night in Mar 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff was friendly and welcoming.
Stayed 2 nights in Mar 2023

10/10 Excellent

Wright

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Summerville
The room ad stay were absolutely awesome! Only one minor concern was the shower head spray. We didn't report it because we were only there for one night. HOWEVER, we loved the hotel so much we're going back next month for a longer stay!
Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is very clean and roomy , they staff and amenities are out of this world . I will look for this hotel when ever I travel from now on
Stayed 2 nights in Feb 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Tatyna

Stayed 1 night in Feb 2023

6/10 Okay

kirk

6/10 Okay

Jonathan

Travelled with family
Liked: Staff & service
Stayed 9 nights in Dec 2022

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities