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Reviews of Ufford Park Woodbridge Hotel, Golf & Spa

4 out of 5
Ufford Park Woodbridge Hotel, Golf & Spa
Yarmouth Road, Woodbridge, England

Reviews

8.4

Very good

Rating 10 - Excellent. 348 out of 830 reviews" "
Rating 8 - Good. 317 out of 830 reviews" "
Rating 6 - Okay. 121 out of 830 reviews" "
Rating 4 - Poor. 33 out of 830 reviews" "
Rating 2 - Terrible. 11 out of 830 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Cleanliness
The room had a couple of faults, wall paper coming off wall in one area, 2 small holes / rips in the main window curtain. Carpet looks like it could do with a clean . Unfortunately I left my phone charger in the room 225 last Sunday 05 May 2024 , I called the hotel and reported it, they confirmed that they would speak to housekeeping and get back to me. It’s now Friday and still no call from them.
Stayed 2 nights in May 2024

2/10 Terrible

Tom

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room was dirty,no cold water,room was far too hot and breakfast was poor
Stayed 1 night in May 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Digital door keys worked perfectly and you didn't have to put one in some silly holder before switching the lights on. My only improvement suggestion would be to invest in a second coffee machine. Queuing for coffee every morning is no fun.
Stayed 2 nights in May 2024

6/10 Okay

Tania

Liked: Cleanliness, staff & service
Nice stay and friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really wonderful venue, very relaxing. The view from the rooms facing the golf course is beautiful. The Spa is wonderfully relaxing.
Stayed 2 nights in Apr 2024

10/10 Excellent

S

Stayed 4 nights in Apr 2024

10/10 Excellent

Ai Ling, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful accommodation for a weekend getaway - great pool, great food and wonderful ambiance
Stayed 1 night in Apr 2024

8/10 Good

Glyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was central to every where we needed to go, Buffet breakfast was well stocked and plenty of choices, The only thing we were disappointed with was in the bathroom the door hinges were rusting and was staining the paint and flooring as this was behind door it wasn’t visible when cleaning bathroom,
Stayed 5 nights in Apr 2024

10/10 Excellent

Corinne

Travelled with partner
Our room looked over golf course. Was a lovely large bed the fan in bathroom made an odd noise but overall it was a really nice stay
Stayed 2 nights in Apr 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Sejalben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Pauline A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for sitting outside. Family room very nice 203. Premier room no 249 very small & needed a refurb. Reception excellent service. Restaurant kept running out of food on menu & specials which resulted in me not eating what I would have liked. One evening after waiting 30 mins for a starter discovered it had gone to another table. All in all pleasant few days but probably wont stay there again.
Stayed 3 nights in Mar 2024

6/10 Okay

Steve

Travelled with partner
We were very disappointed in the standard of this hotel - generally unclean, shabby furniture, pillows hard, no hairdryer, en suite was dated, shower door didn’t fit, TV badly positioned. The Spa was dirty-shower was corroded, ceilings had mould, both steam room and sauna were filthy, not enough loungers. Outside grounds were unkempt and overgrown. The state of the Golf course was average and the Greens were bumpy. Overall the facility did not live up to its billing or adverts - we would not recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Louise

Stayed 1 night in Mar 2024

6/10 Okay

Pauline A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a premier room at the last minute, which was small, needed upgrading & a view over a roof. In my opinion very overpriced for what we got. A bottle of prosecco was in the room which was a nice touch. Guy in reception has been very helpful.
Stayed 1 night in Mar 2024

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at Ufford Park was extremely disappointing. Our room was listed as ‘deluxe’. I’m not sure how mould on the ceiling, cobwebs, holey curtains, hair in the plug hole, broken plug, scratched doors and a very stained toilet bowl can be classed as deluxe! Also the breakfast was abysmal. We had to wait ages to be told to ‘ sit anywhere’ but infact there are no free tables. Once a free one became available we had to endure coughing and sneezing from the table next to us. The long queue for the single coffee machine meant we had to go without. There were no plates available at the buffet. The scrambled egg was cold and just awful and the remaining buffet was mediocre at best. The very young staff were pleasant enough but there seemed to be no supervision or leadership.
Stayed 1 night in Mar 2024

4/10 Poor

Emma

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a very dated property with old suspended ceilings rooms in need of refurbishment. The bar area is more like a café and quite soulless. Breakfast is a fiasco due to the way everything is laid out and served. They are vegan options which is great but overall the photographs on Expedia and bookings.com are not what you actually get. To use the thermal suite as pictured is £25 extra. The pool area changing rooms are more like a local authority property than a number of stars hotel. overall pretty poor.
Stayed 1 night in Mar 2024

8/10 Good

Susan

Travelled with family
Clean and tidy
Stayed 1 night in Mar 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great for a break.
Stayed 1 night in Mar 2024

4/10 Poor

Mathew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from LQ Resorts on 11 Mar 2024
We are very disappointed with your score and hope that any issues you may have had were addressed with our team during your stay. If there is anything we can do to encourage you to return then please let us know. Warm regards LQ Resorts

8/10 Good

BARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from LQ Resorts on 8 Mar 2024
Thank you for your positive score and we are delighted that overall you had a good stay with us. We do hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Could try harder
We have been many times over the past year or so and despite the new ownership the maintenance of the rooms is still poor e.g. broken tiles, loose mirrors etc. The staff in the bar are too few at times and rather slow.
Stayed 4 nights in Feb 2024
Response from LQ Resorts on 8 Feb 2024
Thank you for your review and we trust from you score that you had a good stay. We are proactively working on various areas around the Resort, and have some exciting plans for the future for Ufford Park. We do hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

10/10 Excellent

Tina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoyable stay. The lovely girl on reception was very helpful.
Stayed 1 night in Feb 2024
Response from LQ Resorts on 8 Feb 2024
What a fantastic review, thank you! We are delighted you enjoyed your stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

6/10 Okay

JOHN

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Nice location, looks the part. Nice golfing ans pool/spa. Bathrooms, plumbing terribly out of date. No pressurised shower, removable shower hose bolted to wall so you cannot properly wash difficult to reach areas. Bed lumpy and uncomfortable. Did not sleep well as a result. Should not be difficult to get right. I've stayed in several Premier Inns where the beds are super comfy. Room temperature not able to control so was too hot. Restaurant menu limited and very overpriced. Service very slow and I was ignored for over 15 mins. Staff at reception helpful.
Stayed 1 night in Jan 2024
Response from LQ Resorts on 8 Feb 2024
Thank you for your review and we are pleased that on the whole you did enjoy your visit. We note your additional comments which will be addressed with our teams. With this in mind we do hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

8/10 Good

Richelle, Brixton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing , the hotel is nice cant really complain in that department. Breakdaft could have more option as not everyone eats pork or eggs. Only issue just going as an ethnic family you do get some unwanted attention ( beady eyes and stares ). I've stayed here twice now the first visit was fine the 2nd was a little uncomfortable in the pool with children and receiving looks from other guests as though we didnt belong. But that neither here or there i think its just the area maybe. On a positive note beautiful scenery on the grounds, staff are super friendly, helpful & welcoming thank you. 😊
Stayed 1 night in Jan 2024
Response from LQ Resorts on 8 Feb 2024
Thank you so much for your lovely words regarding our Resort and fantastic team of staff who made you feel welcome. With this in mind we do hope we have the pleasure of seeing you return again for a third time. Warm regards LQ Resorts

8/10 Good

grahame

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice place but hellishly expensive, an 8oz steak 1 1/2 pints of Lager and a 250ml glass of wine came to £54.80 I'm going back next week but it'll be Fish & Chips then and that's £18.00 !! The prices are probably to keep the rif raf out, but something needs doing about the menu & prices
Stayed 1 night in Jan 2024
Response from LQ Resorts on 8 Feb 2024
Thank you for your review and we are delighted that overall you had a good stay with us. We do regularly price check and can confirm that we are competitively priced for the area. We look forward to welcoming you back again next week. Warm regards LQ Resorts

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities, though walls were a little thin
Stayed 1 night in Jan 2024
Response from LQ Resorts on 8 Feb 2024
Thank you for your positive score and we are delighted that overall you had a good stay with us. We do hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

6/10 Okay

Cordelia

Liked: Cleanliness, staff & service, room comfort
Disappointed to arrive and find out that 2 of the 4 included spa facilities were out of order without any communication beforehand. Paid for a deluxe double room which states bath robes/ dressing gowns are included but they’re not, so the only thing you’re paying extra for is the view (which was nice,don’t get me wrong, just not ideal when things you pay extra for and look forward to aren’t available) when we enquired with reception, we were told we could get some at the spa but when we went down there, they said they were only for paying daytime spa guests. Otherwise, the room was nice & clean. The staff were all friendly and helpful.
Stayed 1 night in Jan 2024
Response from LQ Resorts on 24 Jan 2024
May we take this opportunity to apologise for the issues we had with the poolside steam room and jacuzzi during your stay. We apologise for the confusion regarding the robes which we will look into. We are a great venue so if there is anything we can do to encourage you to return then please let us know. Warm regards LQ Resorts

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from LQ Resorts on 12 Feb 2024
Wow! What an amazing score - thank you! We are delighted you enjoyed your stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

2/10 Terrible

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from LQ Resorts on 22 Jan 2024
We are disappointed with your score, particularly as you have not given any reason for this. We hope therefore that you addressed any issues with our team at the time of your stay. We are a great Resort, so if there is anything we can do to encourage you to return then please let us know. Warm regards LQ Resorts

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly hotel, just easy, no fuss.
Stayed 2 nights in Jan 2024
Response from LQ Resorts on 16 Jan 2024
What a fantastic review and score - thank you! We are delighted you enjoyed your stay and hope you will return again soon. Warm regards LQ Resorts

8/10 Good

sarah

Stayed 1 night in Jan 2024
Response from LQ Resorts on 15 Jan 2024
Thank you for your positive score and we are delighted you enjoyed your recent stay. We do hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from LQ Resorts on 11 Jan 2024
Wow, what a fantastic score! We are delighted you enjoyed your stay and hope you will return again soon. Warm regards LQ Resorts

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I preferred the simple bar menu, as well as the formal restaurant menu, whichh was available when we visited previously. That way you appeal to varied tastes and appetites. Otherwise I love your hotel.
Stayed 1 night in Dec 2023
Response from LQ Resorts on 8 Jan 2024
What a fantastic review, thank you! We are delighted you thoroughly enjoyed your stay and we hope to see you again very soon! Warm regards LQ Resorts

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from LQ Resorts on 8 Jan 2024
Wow, what an amazing score - thank you! We are delighted you enjoyed your stay and hope you will return again soon. Warm regards LQ Resorts

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
All perfect thank you!! Food a bit pricey! Restaurant supervisor Enya was absolutely first class in everything she did, from greeting us to interacting with us and her professional manner. A real credit to ufford park hotel and herself! Please make this known to the management from us! Reception staff were fine!
Stayed 1 night in Jan 2024
Response from LQ Resorts on 5 Jan 2024
Wow, what an amazing review, thank you! We are delighted you enjoyed your stay and Enya will be thrilled to read your kind words - she is indeed a credit to our team. On behalf of LQ Resorts may we wish you a very Happy New Year and hope to see you again in 2024!

10/10 Excellent

Wioletta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from LQ Resorts on 5 Jan 2024
Wow, what an amazing score, thank you! We are delighted you enjoyed your stay and may we take this opportunity to wish you a very Happy New Year and hope to see you again in 2024! Warm regards LQ Resorts

10/10 Excellent

Richard

Stayed 1 night in Dec 2023
Response from LQ Resorts on 5 Jan 2024
Wow, what an amazing score - thank you. On behalf of LQ Resorts may we wish you a very Happy New Year and hope to see you again in 2024! Warm regards LQ Resorts

6/10 Okay

dee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent staff
Stayed 4 nights in Dec 2023
Response from LQ Resorts on 5 Jan 2024
We trust you had a good stay and hope you will return again in 2024! Warm regards and Happy New Year - LQ Resorts

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can check in at any time. Freundly staff. Spa facilities n late check out. Excellent.
Stayed 1 night in Dec 2023
Response from LQ Resorts on 28 Dec 2023
What a fantastic score and review - thank you! We are delighted you enjoyed your stay and hope to see you return again in 2024. Have a Happy New Year! Warm regards LQ Resorts

6/10 Okay

Richelle, Brixton

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was upgraded to s family room as the room i was in prior had no signal slthough wifi available. Hotel was nice and warm , was unable to hse the gym n swim facilities as u had to leave early so cant comment on that. Breakfast options not so great if your vegan / dont consume pork. If you arruve late and muss dinner the options are also limited so eat prior or arrive early. I will atay here again but be abit more orepared food / snack wise
Stayed 1 night in Dec 2023
Response from LQ Resorts on 28 Dec 2023
Thank you for your review and that overall you had a good stay. Our Restaurant is open until 9.30 pm each night and we do have vegan / vegetarian options available on all of our menus. We hope you will return again in 2024. Warm regards LQ Resorts

10/10 Excellent

Danniella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from LQ Resorts on 22 Dec 2023
What a fantastic score - thank you! We are delighted you enjoyed your stay and hope you have an amazing Christmas and New Year! Warm regards LQ Resorts

6/10 Okay

Doug

Stayed 2 nights in Dec 2023
Response from LQ Resorts on 22 Dec 2023
We hope you enjoyed your stay and look forward to you returning again in 2024. Have a fabulous Christmas! Warm regards LQ Resorts

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and friendly staff. Nothing was too much trouble. Very relaxing few days and we didn't want to leave. Trying to contact the hotel by phone is a bit of a nightmare but hopefully they will sort that out. Not the cheapest, but well worth every penny and we will be back soon.
Stayed 3 nights in Dec 2023
Response from LQ Resorts on 20 Dec 2023
What a fantastic score, thank you! We are delighted you enjoyed your stay and hope to see you again in 2024. We hope you have a fabulous Christmas and New Year! Warm regards LQ Resorts

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Have stayed at Ufford Park hotel before and recommend a stay here, we haven’t used the spa yet but intend to on future visits
Stayed 1 night in Dec 2023
Response from LQ Resorts on 20 Dec 2023
What a fantastic score, thank you! We are delighted you enjoyed your stay and hope to see you again in 2024. We hope you have a fabulous Christmas and New Year! Warm regards LQ Resorts

6/10 Okay

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff all really nice. However there was Christmas parties on very near our room both nights and the music carried through thudding away until 1am. Not great for a family room with a child in.
Stayed 2 nights in Dec 2023
Response from LQ Resorts on 20 Dec 2023
We are sorry to read your review and apologise that you were disturbed by our Christmas party nights. We are a great venue so do hope you will give us a second chance. Warm regards LQ Resorts

10/10 Excellent

Claire

Stayed 1 night in Dec 2023
Response from LQ Resorts on 20 Dec 2023
What a fantastic score, thank you! We are delighted you enjoyed your stay and hope to see you again in 2024. We hope you have a fabulous Christmas and New Year! Warm regards LQ Resorts

10/10 Excellent

MALCOLM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from LQ Resorts on 20 Dec 2023
What a fantastic score, thank you! We are delighted you enjoyed your stay and hope to see you again in 2024. We hope you have a fabulous Christmas and New Year! Warm regards LQ Resorts

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely overnight stay. Reception staff were very welcoming when checking in and out. Room was very clean and warm, good hot shower in spotless bathroom. Breakfast included in my price and was delicious. Excellent choice of food and drink with staff friendly and helpful.
Stayed 1 night in Dec 2023
Response from LQ Resorts on 13 Dec 2023
Thank you for your excellent score! We are delighted you enjoyed your stay and hope you will return again soon. Warm regards LQ Resorts