Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
89% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Esswex

Good hotel for a short break

Posted 04-May-2015
Pros: Light and airy
As we had a wedding at Hengrave Hall it was in good location and acceptable for a short stay.
3 out of 5
by A verified travellerfrom Wiltshire

In need of much renovation

Posted 06-Apr-2015
Staff are outstanding but none of the rooms are worth paying top dollar for. Some Patrons complained of holes in their bath, our Superior room was filthy, even had dirty tsps, chipped cups, and a scuddy bath. It's pleasant enough if you don't have high expectations.
2 out of 5
Recommended
for Couples
by Andyfrom Norwich

Very disappointing & needs a good clean

Posted 19-Feb-2015 on Hotels.com
Hotel needs a very good clean, the room needs tiles in bathroom repaired & I wont mention the stains on the bed & that bed had seen far better days it was not what we expected as the springs were shot. Was ignored by the staff the second morning as had to ask for a coffee halfway thru eating a fairly plain breakfast.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Ok for the price

Posted 10-Feb-2015 on Hotels.com
Nice cheap hotel - decent gym and pool. A little tired but as expected for the price.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveller

TLC and a makeover required.

Posted 26-Jan-2015 on Hotels.com
Rooms were comfortable and clean. Bathrooms a bit shabby. Staff were, on the whole, friendly and helpful, however the woman on reception was somewhat surly and not a very Welcoming face to the Hotel ! Food(breakfast) was basic and very disappointing.Stick to the cereal ! Pool, steam room and jacuzzi were good but couldn't hear the fire alarm ( test) while in the steam room and the Sauna was out of order. Overall the Hotel looks tired and worn down and in need of a lot of TLC. It would be nice to see it completely revamped and updated.
4 out of 5
Recommended
for Business Travellers
by Jimfrom Southsea

Nice hotel.

Posted 25-Jan-2015 on Hotels.com
Nice hotel, nice food (dinner and breakfast). Only problem was that they only has twin rooms, despite being clearly very far from full!
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Resonable price but rooms a little tatty

Posted 20-Jan-2015 on Hotels.com
The hotel was very handy and reasonably priced but they did not have a room for one of the guest on the first night which meant that two of the gents had to share a twin room that evening. Granted they were not charged for that night but it doesn't bode well, when your trip starts like that. The rooms were a little tatty..
4 out of 5
Recommended
for Couples
by Charlesfrom High Wycombe

Great rates for a short winter spa break

Posted 20-Jan-2015 on Hotels.com
Very good value in nice surroundings.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Prefer floor two but not third floor (room 3xx)

Posted 16-Jan-2015 on Hotels.com
Stayed for about 11 days, second floor rooms were great but the room on third floor was so bad, windows weren't sealed and it was so windy, room was freezing even we put max on heater, shower was so small it constantly changes the temperature, either hot or cold water changes every seconds, there was a collar door next to our room which makes noise every time... service was good, food in bar was decent, breakfast were ok.
3 out of 5
by A verified travellerfrom UK

Ok hotel for 2 night business stay

Posted 14-Jan-2015
Hotel location is great, staff were very friendly and helpful. Rooms are fairly modern and large, bathrooms clean but walls/ceiling very thin and noise from upstairs/next door/pipework did disturb my sleep. Hotel corridors, restaurant and bar are tired and food was not very good, all slightly overcooked and bland. I didn't try the gym, spa etc. I would stay again for work due to location and cost but I would not recommend to friends for a weekend break etc.