Ratings based on 91 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
89% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveller from Esswex

Good hotel for a short break

Posted 04-May-2015
Pros: Light and airy
As we had a wedding at Hengrave Hall it was in good location and acceptable for a short stay.
3 out of 5
by A verified traveller from Wiltshire

In need of much renovation

Posted 06-Apr-2015
Staff are outstanding but none of the rooms are worth paying top dollar for. Some Patrons complained of holes in their bath, our Superior room was filthy, even had dirty tsps, chipped cups, and a scuddy bath. It's pleasant enough if you don't have high expectations.
5 out of 5
Recommended
for Couples
by Christine from Houghton-Le_Spring

Suffolk Golf & Country Club

Posted 29-Mar-2015 on Hotels
Very enjoyable stay here. Nice location. Second time I have been. Everyone friendly and would recommend. Was not too expensive and although it needs updating it was still very clean. We were visiting relatives and it was only 5 mins away so very handy. Breakfasts were very nice but we did not use restaurant for evening meal as we ate with our relations. Nice leisure pool and spa pool. We will return.
3 out of 5
Recommended
for Families
by Stephen from Cardiff

Very tired and shabby

Posted 16-Mar-2015 on Hotels
Hotel is in dire need of a refurb, it really is tatty; even replacing the bar furniture with less worn / grubby seats would be a good start! Room was OK, clean, but the shower head was worn / broken so it was akin to standing under a tap. At least the water was hot. Bar food was disappointing, nothing more. A medium rare rump steak turned out to be a piece of frying steak of the physical dimensions of a leather shoe sole. Worst of all, I thought I had booked the room for £45, I knew it wasn't going to be classy from other reviews, but it truns out it was £75, which was really poor value for money. Not recommended.
2 out of 5
Recommended
for Couples
by Andy from Norwich

Very disappointing & needs a good clean

Posted 19-Feb-2015 on Hotels
Hotel needs a very good clean, the room needs tiles in bathroom repaired & I wont mention the stains on the bed & that bed had seen far better days it was not what we expected as the springs were shot. Was ignored by the staff the second morning as had to ask for a coffee halfway thru eating a fairly plain breakfast.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Ok for the price

Posted 10-Feb-2015 on Hotels
Nice cheap hotel - decent gym and pool. A little tired but as expected for the price.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveller

TLC and a makeover required.

Posted 26-Jan-2015 on Hotels
Rooms were comfortable and clean. Bathrooms a bit shabby. Staff were, on the whole, friendly and helpful, however the woman on reception was somewhat surly and not a very Welcoming face to the Hotel ! Food(breakfast) was basic and very disappointing.Stick to the cereal ! Pool, steam room and jacuzzi were good but couldn't hear the fire alarm ( test) while in the steam room and the Sauna was out of order. Overall the Hotel looks tired and worn down and in need of a lot of TLC. It would be nice to see it completely revamped and updated.
4 out of 5
Recommended
for Business Travellers
by Jim from Southsea

Nice hotel.

Posted 25-Jan-2015 on Hotels
Nice hotel, nice food (dinner and breakfast). Only problem was that they only has twin rooms, despite being clearly very far from full!
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Resonable price but rooms a little tatty

Posted 20-Jan-2015 on Hotels
The hotel was very handy and reasonably priced but they did not have a room for one of the guest on the first night which meant that two of the gents had to share a twin room that evening. Granted they were not charged for that night but it doesn't bode well, when your trip starts like that. The rooms were a little tatty..
4 out of 5
Recommended
for Couples
by Charles from High Wycombe

Great rates for a short winter spa break

Posted 20-Jan-2015 on Hotels
Very good value in nice surroundings.