4/10 Poor
Penn, Colorado
18 Oct 2018
Liked: Cleanliness
Disliked: Staff & service
This hotel appears to be run as an afterthought to the restaurant. The focus and the identity ride with the restaurant. Staff availability? Try the restaurant. Staff attention? Lacking. Desk/check out availability? Try the restaurant instead. We asked for a reference to a laundromat to clean our clothes. At first, the concierge did not want look up options for us and then we had to insist that something more than a name be offered. We ended up at a car wash (!) with a washing machine attached! Parking for hotel guests takes second place to parking for the restaurant - we had to park about three blocks away on a residential street. Overall, the value for staying overnight is lacking.
Penn
Stayed 2 nights in Sep 2018