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Reviews of Quality Inn & Suites Stoughton - Madison South

2.5 out of 5
Quality Inn & Suites Stoughton - Madison South
660 Nygaard St, Stoughton, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 289 reviews" "
Rating 8 - Good. 96 out of 289 reviews" "
Rating 6 - Okay. 22 out of 289 reviews" "
Rating 4 - Poor. 8 out of 289 reviews" "
Rating 2 - Terrible. 7 out of 289 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, property was well kept and room was immaculate. We appreciated that the front desk was staffed 24/7. We were close to the Opera House and in a quiet neighborhood with easy access to the freeway for our return home. The complimentary breakfast offered hot and cold selections and was well stocked with fresh fruit and beverages.
Stayed 1 night in Apr 2024

8/10 Good

mark

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service
Used mattresses in-between properties. Also cable TV should have whats on guide to view. Shower head needs to be more adjustable. Bathroom lights need to fully turn off.
Stayed 5 nights in Feb 2024

4/10 Poor

bill

Travelled with family
Disliked: Amenities
Would have booked a much cheaper hotel. It seemed as though they were cleaning up from a flood of some sort - the hot tub was not working, the entire lobby and dining area was unbelievably humid. A fire alarm went off at 3 am and no one said a word - it simply kept beeping until finally it quit. Asked for a receipt at the front desk when leaving and was told that we booked through Expedia so they would be the ones sending me a receipt. Motel 6 would be an upgrade!
Stayed 1 night in Mar 2024

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Feb 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service
The room was dirty. Definitely wasn’t vacuumed. There were webs and bugs on the mirrors around the jacuzzi. Told front desk and they offered another room next to that room. At this point neither of us felt comfortable to even stay. We accepted our only option and moved. Unfortunately this room was only slightly cleaner and we found little red bugs on the bedding so we left. We were denied a refund as well.
Stayed 1 night in Jan 2024
Response from Purvish Patel on 18 Jan 2024
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Stoughton - Madison South. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do not have mirrors around the jacuzzi. When you called the front desk you initially said they were beg bugs, when we asked for proof there was no proof, but we then offer to switch you to another room, you accepted and inspected the 2nd room before moving. The following day both rooms were inspected for any type of bugs and noting was found, therefore the refund was denied. We hope for an opportunity to properly host you in the future. Sincerely, Guest Relations Manager

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Tina

Liked: Staff & service
My room was dirty. Toothpaste splattered on the mirror trim. The wall corners of the carpet were not vacuumed. The wall light sconces were very dusty& the desk phone as well dirty.
Stayed 3 nights in Dec 2023

10/10 Excellent

Calla

Stayed 1 night in Dec 2023

10/10 Excellent

Deb

Stayed 3 nights in Dec 2023

10/10 Excellent

Edyta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Thaddeus

Stayed 4 nights in Dec 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
It’s clean and the staff is very friendly. The hotel is in a safe location. It would be great if the breakfast featured more gluten free options. Basically there were some hard boiled eggs, fruit and yogurt. However, that’s not unusual and we would stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

Patricia

Disliked: Room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Lyle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The door to our room could not be dead-bolted due to the placement of the door hardware. This was a safety concern for me.
Stayed 1 night in Dec 2023

4/10 Poor

Feliks

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
Clean, good breakfast. Good atmosphere
Stayed 1 night in Nov 2023

10/10 Excellent

Viviana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and polite staff, quick check-in and check-out. Nice pool and clean environment. Good breakfast selection.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here a few times. It feels somewhat like home.
Stayed 1 night in Nov 2023

10/10 Excellent

Clyde

Travelled with partner
Enjoyed our stay. Lots of things close by to do. Great eating places also.
Stayed 1 night in Nov 2023

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Good price. Nice area. Good service.
Stayed 1 night in Nov 2023

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very hepful. Kudos to Mark who checked us in. Room was very clean, beds were comfortable. During pur previous stays in Stoughton we stayed at the Tru by Hilton. When I tried to book again I was told only if it was for at least three days. We'll book with Comfort Inn in the future.
Stayed 1 night in Oct 2023

2/10 Terrible

Shawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Personal belongings and trash in room probably from previous person
Stayed 1 night in Oct 2023

8/10 Good

Angelika

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Demetriua

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

David

Very nice for the rate. Front desk attendant was very friendly. If in the area would definitely stay again
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service
Needs updating -
Stayed 1 night in Sep 2023

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice we were able to check-in a little early.
Stayed 1 night in Aug 2023

10/10 Excellent

Julian Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were pleasant and the room was clean. Great pool area compared to most hotels at this price point.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and nice
It was a nice hotel with basic construction and a bit expensive but clean and nice people.
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

10/10 Excellent

Nettie

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable. Great breakfast and awesome pool
Stayed 2 nights in Jul 2023

8/10 Good

Janine

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
Mark at the front desk during check in was great
Stayed 1 night in Jul 2023

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 1 night in Jul 2023

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Continental breakfast was great. Friendly staff. Clean hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Trista

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Naomi

Travelled with family
Liked: Property conditions & facilities
Overall experience was good--hotel was clean and in good repair, staff was helpful and courteous. Be aware that there is no elevator to the second floor. Staff offered to help carry bags but instead switched us to first level rooms as one guest was 80 and a bit challenged by the stairs. Breakfast area was roomy and pleasant with plenty of selections and constantly replenished. Pool area was nice but possibly unmonitored (unsupervised children and food/drink; also accessible without a room key). We stayed 2 nights and found it to be convenient and reasonably priced given that it was graduation weekend.
Stayed 2 nights in May 2023

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
We had an excellent stay. All aspects of the hotel experience were great! We used the pool and jacuzzi, ate breakfast and the kids played table games in the room. Thanks so much!!! Just note that there is no elevator for the 2nd floor, in case a guest would need it, the first floor would be better.
Stayed 1 night in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice helpful staff. Enjoyed the jacuzzi
Stayed 2 nights in May 2023

10/10 Excellent

MAry E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant surprise. Doesn’t look like much from the outside, although clean it’s plain. Inside is spotless, nice bedding & towels, wonderful staff!!
Stayed 1 night in May 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023