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Reviews of Elite Hotel Carolina Tower

4 out of 5
Elite Hotel Carolina Tower
Eugeniavägen 6, Solna

Reviews

9.2

Wonderful

Rating 10 - Excellent. 626 out of 1007 reviews" "
Rating 8 - Good. 335 out of 1007 reviews" "
Rating 6 - Okay. 32 out of 1007 reviews" "
Rating 4 - Poor. 5 out of 1007 reviews" "
Rating 2 - Terrible. 9 out of 1007 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff! Would stay here again and recommend to others!
Stayed 4 nights in May 2024

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, amenities
Nice location, great breakfast included with dietary considerations!!
Stayed 8 nights in May 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Close on subway route to Friends arena and downtown. Clean, quiet, modern hotel near restaurants and grocery store. Very good breakfast.
Stayed 2 nights in May 2024

6/10 Okay

Kingsley

Liked: Cleanliness
Stayed 5 nights in May 2024
Response from Philip, Front Desk on 16 May 2024
Thank you for staying with us!

10/10 Excellent

Jonah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient and comfortable hotel. The sauna on the top level has a great view. The breakfast buffet is large and delicious. The staff were kind and the room was clean each day. The only issue we had was that the double beds in double rooms come with two small blankets rather than a double blanket.
Stayed 3 nights in May 2024
Response from Philip, Front Desk on 9 May 2024
Dear Jonah! Thank you for writing to us about your stay. We hope to see you back with us soon!

10/10 Excellent

Sammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Philip, Front Desk on 9 May 2024
Tack för besöket, välkomna åter!

10/10 Excellent

Anqian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs there are very kind and helpful!!! I lost my bag in the city with my hotel room card. The bag was found and the founder sent email to the hotel and reception called me very quickly. I found my lost bag within 24 hours! It was unbelievable quick because I wasn’t expected I can got my bag back before I travel home. Thanks again for the hotel services and staffs that help me:))) I’m very very grateful
Stayed 3 nights in Mar 2024
Response from Philip, Front Desk on 24 Apr 2024
Thank you for leaving us a comment after your stay, we are you back to us!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Philip, Front Desk on 25 Mar 2024
Tack för att ni tog er tid att skriva om oss, varmt välkomna åter!

8/10 Good

Jennyfer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Philip, Front Desk on 30 Nov 2023
Thank you for staying with us!

8/10 Good

gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and beautiful, well-designed and stocked with comfortable bed, good TV and a great view (15th floor). The breakfast was disappointing compared to other Stockholm hotels. Overall a great stay and would recommend.
Stayed 1 night in Oct 2023
Response from Sofia, Front desk on 30 Oct 2023
Dear Gerald,Thank you for your feedback!We hope you enjoyed your time with us and that you will return for an even better experience.I will pass your feedback on to our staff and they will get back to you.Best wishes.

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Karolinska
Perfect location for Karolinska Institute; great breakfast, very nice rooms.
Stayed 4 nights in Oct 2023
Response from Tilda on 9 Oct 2023
Hi Glenn!Thank you for your nice review.

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
The reception staff was excellent, professionals like in a 5 star hotel. Ida in particular has always been very helpful during my stays.
Stayed 2 nights in Aug 2023
Response from Philip, Front Desk on 22 Aug 2023
Dear Petar! Thank you for leaving us an review. It makes us very happy to see that you are satisfyed with our service.

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel right next to the Karolinska hospital. It is a fair walk from the city centre but plenty of buses run past the hotel. On the airport bus route, get a bus to Liljeholmen as these stop next to hotel. There is a supermarket a couple of blocks away and several dining options close by. Very quiet area being out of the city. Room was very comfortable and clean. Breakfast was superb with great selection of hot and cold options.
Stayed 2 nights in Aug 2023
Response from Philip, Receptionen on 21 Aug 2023
Dear Jon! Thank you for leaving us your opinion about your stay! We hope to see you back with us soon again! Best Regards, Philip - Front Desk Team

10/10 Excellent

Nelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023
Response from Front desk on 27 May 2023
Dear Nelli,Thank you so much for your feedback!Have a lovely day.Best regards,

10/10 Excellent

roger

Stayed 1 night in May 2023
Response from Receptionen on 4 Jun 2023
Tack Roger för din feedback!Du är varmt välkommen tillbaka till oss igen :)Med vänliga hälsningarReceptionen Victoria

10/10 Excellent

iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerry's early birthday treat.
Very comfy bed, brilliant breakfast ( especially the waffles), excellent shower. Staff very helpful in allowing us to leave our bags after checkout to spend more time in the city before going back to the airport. Excellent location with loads of buses stopping near the hotel.
Stayed 2 nights in May 2023
Response from Philip, Reception on 13 May 2023
Dear Iain! Thank you for wirting about us, we are glad to hear that you enjoyed your stay. We hope to see you soon again!

8/10 Good

Gothami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Receptionen on 30 Jan 2023
Tack för din feedback, Gothami!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Philip, Receptionen on 23 Oct 2022
Tack för att du tog dig tid att lämna en recension!

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel. Great breakfast. Comfortable and clean.
Stayed 1 night in Sep 2022
Response from Front desk on 13 Sept 2022
Thank you for your kind words, Wendy!

10/10 Excellent

Frances

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Close to Karolinska Institute and public transport, so easy to get to airport and city. Comfortable and modern room, with very helpful and friendly staff.
Stayed 6 nights in Aug 2022
Response from Philip, Reception on 22 Aug 2022
Dear Frances, Thank you for your inoputs regarding your stay. We are glad to hear that you had a good visit with us. Welcome back!

10/10 Excellent

YOUNG HEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Jun 2022
Response from Philip, Front Desk on 4 Jul 2022
Thank you for leaving us an review, we look forward to have you with us soon again!

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, easy to get into the city
It was great, clean and comfortable, also super easy to get into the city with public transport from the hotel!
Art in the entrance
Part of the restaurant
Art outside the elevator
The hotel building
Stayed 1 night in Apr 2022
Response from Anton Berlin, Receptionen on 3 May 2022
Hi Frida, Thank you for your awesome feedback! We hope to see you again soon :) Best regards, Anton Berlin, Front Desk

10/10 Excellent

Zoë

Stayed 1 night in Apr 2022

10/10 Excellent

Gordon

Stayed 2 nights in Mar 2022
Response from Front Desk on 21 Mar 2022
Dear Gordon, Thankyou for your feedback!

8/10 Good

Martin

Stayed 2 nights in Mar 2022
Response from RECEPTION on 10 Mar 2022
Dear Martin, Thankyou so much for your review! Wishing you a happy day! Best regards,

10/10 Excellent

Teddie

Stayed 1 night in Feb 2022
Response from RECEPTION on 9 Feb 2022
Hej Teddie, Tusen tack för din feedback! Vad härligt att höra att du trivts hos oss :) Önskar dig en fin dag. Vänligen,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from RECEPTION on 22 Jan 2022
Thank you for your feedback!

10/10 Excellent

Padraig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from RECEPTION on 19 Dec 2021
Dear Padraig, Thankyou so much for your review! We're happy to hear that you enjoyed your stay with us :) Have a nice sunday! Best regards,

10/10 Excellent

Abdinasir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from RECEPTION on 14 Dec 2021
Hej Abdinasir, tack för din vistelse hos oss. Hoppas vi kan hälsa dig välkommen igen snart! Med vänlig hälsning, Sofia Khaliq Receptionen

8/10 Good

Sofie

Liked: Cleanliness, property conditions & facilities
Bättre frukost än Scandic
Det var kö och tog tid vid incheckningen, kändes onödigt. Lugnt och rent på rummet, bra läge för oss! Underlakanet på sängen var inte instoppat ordentlig o började snabbt att släppa. Frukosten hade olika sittningar vilket var bra och minska stoj och trängsel, fortsätt med det! På frukosten fanns INGET veganskt pålägg alls?? Helt orimligt 2021.
Stayed 1 night in Nov 2021
Response from Anton Berlin, Receptionen on 8 Nov 2021
Hej Sofie, Tack för ditt omdöme! Vi som jobbar på Elite Hotels arbetar ständigt mot att förbättra oss själva och den service vi erbjuder, varför feedback från våra gäster är ett essentiellt inslag i denna process. Jag beklagar att incheckningen tog tid. I nuläget är vi något underbemannade, vilket kan få effekt på tiden vid incheckningen. Dessutom försöker vi alltid vara tillmötesgående för alla våra gäster, varav vissa har en del frågor och funderingar som de vill få svar på vid just incheckningen, en annan faktor som oftast spelar in. Vi jobbar på att vara så effektiva som möjligt, men är tyvärr något som vi i just denna situation i vissa fall kan ha svårt att efterleva. Hoppas att vi får välkomna er åter inom kort! Mvh, Anton Berlin, Receptionen

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Excellent. Clean. Friendly staff. Decent gym. Good food. I would return to this hotel!
Stayed 4 nights in Oct 2021
Response from Anton Berlin, Receptionen on 31 Oct 2021
Hi, Thank you for your feedback! We hope that you had a lovely weekend and that we'll see you again soon! Best regards, Anton Berlin

10/10 Excellent

Marco-Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Ester, Receptionen on 9 Oct 2021
Tack för att du valde att bo hos oss. Vi uppskattar din feedback :)

10/10 Excellent

Jhoselin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend 100%
This hotel was so Fresh! And for the price it was perfect! The sauna is on the 16th floor with an amazing view over the city and the gym is small but with the perfect equipments! The breakfast was the best hotel breakfast I’ve had so far! And about the staff …. Soooo nice people! Definitely coming back soon for a stay with my husband for a weekend in Stockholm
Stayed 1 night in Sep 2021
Response from RECEPTION on 28 Sept 2021
Dear Jhoselin, thankyou so much for your review, it means so much to us! We're so happy to hear that you enjoyed your stay with us. When you come to Stockholm next time you are soooo welcome back! :) Best regards,

10/10 Excellent

Xuecheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from RECEPTION on 7 Sept 2021
Hi Xuecheng, thankyou so much for your review! We are happy to hear that you enjoyed your stay with us :) Wishing you a happy day! Best regards,

10/10 Excellent

Morten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from RECEPTION on 28 Aug 2021
Hello Morten, thankyou so much for your review! We are very happy to hear that you seem to have enjoyed your stay with us :) Wishing you a happy weekend! Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from RECEPTION on 13 Aug 2021
Hej! Tusen tack för din feedback, den betyder mycket för oss :) Önskar dig en fortsatt fin kväll. Allt gott,

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in downtown Stockholm
The stay was fantastic! It was helpful that the staff we dealt with spoke English as well!
Stayed 1 night in Jul 2021
Response from Lianne, Receptionen on 25 Jul 2021
Dear Rebecca, we are very happy to know about your excellent experience and that you enjoyed everything here at the hotel! Thank you very much for your great review and we very much look forward to your next visit.

10/10 Excellent

Pekka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Receptionen on 25 May 2021
Tusen tack för fina betyget!

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring your own pillow.
Great hotel but bring your own pillow! The pillows are too hard and too high. Everything else is very good with this hotel!
Stayed 1 night in May 2021
Response from Lianne, Reception on 21 May 2021
Dear Jimmy, thank you for taking the time to write a review during your recent visit at our hotel! It is a pleasure to read that you have spent a nice time during your visit in Stockholm. We have a pillow menu that is available in all rooms - on the menu you can choose between a selection of pillows. Of course we want you to get a good night's sleep! Next time call to the reception and we will bring up your selected pillow. We look forward to welcoming you back to us at Elite Hotel Carolina Tower!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Johanna - Front Desk on 9 May 2021
Hi James, Thank you for your wonderful review! Look forward to welcome you back to us. Kind regards, Johanna

8/10 Good

Pekka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020
Response from Reception on 29 Oct 2020
Thank you for the score! Warm welcome back!

8/10 Good

Samdebt, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice modern hotel with local transport nearby which made it easy to get around.
Stayed 1 night in Mar 2020
Response from Reception on 10 Mar 2020
Thank you very much for your feedback, Samdebt!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Lianne on 5 Feb 2020
Hej! Tack så mycket för att du tog dig tid till att det dela med dig utav din upplevelse. Jag hoppas vi får möjlighet att välkomna dig tillbaka nästa gång du har vägarna förbi Stockholm!

8/10 Good

Johannes

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Felix B on 11 Jan 2020
Thank you for the great score!

8/10 Good

Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Lianne, Reception on 1 Jan 2020
Dear Lucia, thank you for leaving this review! It is a pleasure to read that you have spent a nice time during your visit in Stockholm. Your feedback will provide a valuable support to the entire team, as we strive continuously to reach the excellence in our facilities and services provided. We look forward to the next opportunity to welcome you back to Elite Hotel Carolina Tower.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect near Karolinska
Spotlessly clean. Nice amenities including a decent gym and an outstanding European style breakfast buffet. Fast elevators. And most of all, unbeatable location if you are needing to be at the Karolinska institute.
Stayed 5 nights in Dec 2019
Response from Lianne on 12 Dec 2019
Dear Matthew, Thank you for answering our online survey. We are happy to hear that you enjoyed your stay with us and we look forward to the next opportunity to welcome you back to Elite Hotels of Sweden!

8/10 Good

Yaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Lianne on 4 Dec 2019
Hej! Tack så jättemycket för att du tog dig tid till att det dela med dig utav din upplevelse. Jag hoppas vi får möjlighet att välkomna dig tillbaka nästa gång du har vägarna förbi Stockholm!

10/10 Excellent

Christiane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Philip - Front Desk Team on 30 Nov 2019
Dear Christiane, Thank you for your stay with us and for taking your time to write us. We hope to see you back with us soon. Best Regards, Philip - Front Desk Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike. This was a wonderful place to stay and the staff was amazing!
Stayed 3 nights in Nov 2019
Response from Philip - Front Desk Team on 15 Nov 2019
Dear Guest, Thank you so much for your stay and for your kind words. We wish you a great weekend and hope to see you back soon. Best Regards, Philip - Front Desk Team