Property amenity
Check availability

Reviews of Baymont by Wyndham Stillwater

2 out of 5
Baymont by Wyndham Stillwater
West 6Th Ave, 2515, Stillwater, OK

Reviews

4.6
Rating 10 - Excellent. 3 out of 17 reviews" "
Rating 8 - Good. 2 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 9 out of 17 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Annetta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got to the hotel there was a sign on the door that said the property was closed and it was unsafe to enter. I was very disappointed that no one from the property or Expedia let me know that the hotel had shut down. I book rooms in July and the property was shut down in September by the city and the police department. All hotels in the town were sold out, luckily, I was able to visit with Wyndham directly and they took care of my group at another property. This is lesson learned to book directly with the hotel properties. Now I have to try and get my money back from Expedia or the closed hotel. Very sketchy deal!
Stayed 1 night in Nov 2023

2/10 Terrible

Brandi

Stayed 1 night in Nov 2023

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel condemned; poor customer service
When we arrived at the Baymont by Wyndham Stillwater, the hotel was locked up and signs were posted on the door that the building was being condemned by the City of Stillwater. After 1 1/2 hours on the phone with Hotels.com customer service reps -- who continually kept trying to call the hotel even after I told them the line was disconnected and no one was going to answer - I was advised to go back to the hotel at 3:00 p.m., since that was check-in time. I was told I was probably going to be charged a penalty fee because I didn't cancel my reservation ahead of time. A BIG HUH??? Is this for real? FINALLY and I mean FINALLY. I was given a refund!
Stayed 2 nights in Sep 2023

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was closed for renovations, and you are asking about our check in? We need a full refund considering this place was closed when we went to check in.
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Clean and nice staff in an older building. Priced fairly for what you get.
Stayed 1 night in Jul 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not the best
Pool has been broken for a while but was not told til the day after we got there when we asked when it was going to open. That is the reason we picked that hotel, because our friends were gone for the day and we was going to swim. Instead we sit in the room and looked at each other. Could only watch netflix on tv, there were no channels to watch.
Stayed 2 nights in Jul 2023

4/10 Poor

Hope

Travelled with family
Liked: Cleanliness, room comfort
Not The Best Stay
We were visiting family, upon checking in the 2 ladies at the front desk didn’t bother to give us any type of notice that the POOL wasn’t available. We got to our room, got our kids ready to go to the indoor pool and it was locked. When I asked about it they said “someone was supposed to have came and fixed it and no one showed up”. The lady continued to place blame on the “manager” who checked us in for not making us aware of the pool not running. By that evening my husband went to go and get ice and ICE machine was broken. We had room 159, and the bathroom light wouldn’t turn off. This experience has definitely caused us to call from now on due how upsetting this whole situation was.
Stayed 1 night in Jul 2023

4/10 Poor

Christina

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Business traveller, Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Eric

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
What was not disclosed; the property is a MOTEL. Wyndham should be ashamed to pit their name on this property. They charged me $429 a night for two rooms (price goughing) because its in a 'college town'. My guest and daugher were too afraid to stay there. Appeared unclean and unsafe. Basically it was an 'econo lodge that adopted the name change. Would not recommend!
Stayed 1 night in May 2023
Response from General Manager on 16 May 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Stillwater. I am sorry that your experience did not meet your expectations.

8/10 Good

chuck

Liked: Cleanliness, staff & service
Do not stay in a room next to the stairs. Other than that it is a nice room
Stayed 1 night in May 2023
Response from General Manager on 16 May 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Stillwater. I hope you come back to stay with us in the future.

2/10 Terrible

Synthia

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service
Expedia states: “Pets allowed for an extra charge.” I arrived at the hotel and the front desk told me “No pets allowed.” We came from out of town with our dogs. I had to find a place for the dogs to stay, separated from me. Baymont should have honored statements that represented themselves on Expedia, and then resolve the issue w/expedia. Instead, Cameron wouldn’t give any kind of compensation for Wyndham’s laziness in policing their 3rd party contracts. Also, I returned to the hotel late are night and didn’t notice until the next morning that there were dead knats on the bathroom floor, and a dirty towel from previous guests left hanging in the restroom. Gross!!!
Stayed 1 night in May 2023
Response from MGR on 22 May 2023
Thank you for your feedback!!

2/10 Terrible

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Paid almost $200 for the night. No hot water in shower. Hot continental breakfast was cold cereal. Single pane windows caused every sound from outside to filter in. Carpet was sticky/dirty in room. Pool closed at 9. The staff was nice but the hotel needs A LOT of work to start charging anything over $50. Will never stay in again
Stayed 1 night in May 2023
Response from General Manager on 16 May 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Stillwater. I am sorry that your experience did not meet your expectations.

6/10 Okay

Sydney

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property itself was nice. It’s an older hotel and no elevator. The Expedia site pets are welcome but they are not. We got there and was told no pets.
Stayed 1 night in May 2023
Response from General Manager on 16 May 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Stillwater. I am sorry that your experience did not meet your expectations.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from General Manager on 16 May 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Stillwater.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an indoor pool.
Stayed 1 night in May 2023
Response from Management on 9 May 2023
Thanks for the 5-star review, David! We're thrilled you chose to stay with us and look forward to welcoming you back again in the future.

2/10 Terrible

Micki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They said they were experiencing issues with Expedia. Now I have 3 charges on my credit card. Never again
Stayed 1 night in Apr 2023
Response from General Manager on 25 Apr 2023
I'm so sorry that you were having issues Expedia. and that you were over charged. However the money has been refunded back to your card.