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Reviews of Residence Inn Stamford Downtown

3 out of 5
Residence Inn Stamford Downtown
25 Atlantic Street, Stamford, CT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 203 out of 263 reviews" "
Rating 8 - Good. 44 out of 263 reviews" "
Rating 6 - Okay. 11 out of 263 reviews" "
Rating 4 - Poor. 2 out of 263 reviews" "
Rating 2 - Terrible. 3 out of 263 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice room, $15 per night valet charge is not appreciated though.
Stayed 1 night in May 2024

10/10 Excellent

Robert, New Smyrna Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 21 nights in Mar 2024

10/10 Excellent

Marianne, Sudbury

Stayed 2 nights in Mar 2024

8/10 Good

Michele

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Spacious. We did arrive to dirty dishes in the dishwasher but otherwise room was very clean. Valet was a problem. We were told to give 20 minutes to pick up our car from when we texted for it but ended up waiting over 40 and arrived at our next engagement late because of it.
Stayed 1 night in Mar 2024

10/10 Excellent

Vicki

Stayed 6 nights in Feb 2024

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Newer property, so in good shape. The breakfast is a joke (eggs and sausage, or rubber egg and sausage bagel). Construction on the road to the valet (temporary), the room was not cleaned well and the heat would not change the temperature of the room.
Stayed 5 nights in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Not a pleasant stay
The hotel room ventilation system was extremely loud, like sitting next to a turbine jet engine. We were told that the whole hotel was like that. We did not sleep well. The hotel breakfast selection was not great. We came in town for my son's sports competition event. The washers and dryers were there, but not working. It was not a pleasant stay compared with our past good experience with Residence Inn.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Jaqueline

Stayed 3 nights in Dec 2023

10/10 Excellent

Roxanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long term stay
This is a great place to stay! It’s clean, fresh, & modern. The valet guys are awesome. I’ve been staying here long term in a business trip, and it’s close to all of the restaurants.
Stayed 27 nights in Nov 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern facility with a beautiful layout. Bedding is amazing
Stayed 6 nights in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
good choice
Stayed 1 night in Nov 2023

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Downfall was housekeeping only every other day and late in the day.
Stayed 5 nights in Nov 2023

10/10 Excellent

Alexander J

Stayed 2 nights in Oct 2023
Response from Tina on 9 Nov 2023
Thank you, Alexander!

10/10 Excellent

Mary-Nelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tina on 9 Nov 2023
Thank you, Mary-Nelle!

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the perfect size and it was very clean. We also liked the kitchen area. Our only complaint would be that the parking is not right next to the hotel.
Stayed 1 night in Oct 2023
Response from Tina on 9 Nov 2023
Hi Katie! Thank you for choosing our hotel while visiting Stamford. The kitchenettes is one of our favorite offerings as well :)

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good overall experience
Room was clean. Hotel was clean and comfortable. Parking was too expensive. Bottled water not provided and was $3 a bottle! Breakfast was good. Staff friendly.
Stayed 6 nights in Oct 2023
Response from Tina on 9 Nov 2023
Hi Susan, Thank you for your feedback!

6/10 Okay

Sarah

Liked: Room comfort
Ok
Overall what you would expect from Marriott except housekeeping needs some work. Two coffee mugs were visibly spoiled and body wash was completely empty. The sign in the lobby says they sell Starbucks but I tried to get some at both 6:30am & 6:30pm and it wasn’t available either time. They should put mini keurigs in the rooms so guests can bring their own pods, the room coffee was pretty awful.
Stayed 1 night in Oct 2023

6/10 Okay

Tirzah

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
I checked in very late, when I got to my room the bathroom was not properly cleaned. I was too tired to call downstairs so had to clean myself.
Stayed 1 night in Sep 2023

8/10 Good

Garth

Liked: Cleanliness, property conditions & facilities, room comfort
Me and my girlfriend stayed at the Residents Inn for 3 nights. The goods: very clean, rooms are nice, pool and gym, decently quiet, great amenities, good services, inhouse bar, room service available from 2 different restaurants, decent breakfast, decent views, clean for a city area, pretty much everything is withing walking, cute little ducks on the sidewalks on every blocks, my girlfriend try to sit on them and take pics The bad: little pricy, only valet parking(extra cost $14-$19 per night depending on car size. parking on the street(meter) or parking garage if valet is full, breakfast ends at 9am during the week and 9:30am on the weekends, have to walk next door to the mariot to access the pool and the gym, pool and gym a little small, a little city noise at night(not terrible though), this is not directly at this hotel but smokers smoking in the pathway or by the entrances and exits especially cigars, should be a smokers corner
Stayed 3 nights in Sep 2023

2/10 Terrible

Amani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here and was worst than the first. The front desk and customer service is horrible! They do not speak, just stare, and laugh and talk amongst each other. Very unfriendly. The cleaning ladies are very rude. They did not vaccum the room nor put the trash bins back in place the first night. At check in I requested the room be cleaned every night. The next day, the young woman at the front desk did not speak and had an attitude. The only thing she asked me is what room number and I'm standing there asking is everything good to go? She could of said I'm all set or have a great day. Nothing. Just mean. The next day I found out they clean every other night and had to request to get at least clean towels and wash clothes. The first time they cleaned around 4:30 PM. On the last day of checkout, the cleaning crew attempted to open the door twice without announcement to which I kept saying occupied. I still had over 3 hours until checkout! I have gotten better service at cheaper hotels. I decided to give them another try, but will never stay here again. Do not waste your hard earned money to be treated with disrespect.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mike Sr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Visit!
Beautiful, clean, updated hotel located close to everything. Front desk personnel were extremely helpful, friendly and knowledgeable. Made for a great guest experience.
Stayed 1 night in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2023

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room.
Stayed 10 nights in Aug 2023

8/10 Good

Carrie

Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was super convenient to my office and I loved the size of the room
Stayed 5 nights in Jul 2023

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice a clean,
Stayed 1 night in Jul 2023

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this place is good. Especially cleanliness.
Stayed 2 nights in Jul 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
The streets were pretty dirty in the morning. Lots of crowded bars and drinking. No parking so you have to use Valet all the time but they were fast and helpful. Staff was nice. Lights in the room were a little hard to figure out in the beginning.
Stayed 1 night in Jun 2023

10/10 Excellent

CHRIS

Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Large, comfortable, dog friendly room.
Stayed 1 night in Jun 2023

10/10 Excellent

Ellen

Stayed 1 night in Jun 2023

10/10 Excellent

Charles

Stayed 1 night in Jun 2023

10/10 Excellent

VIKRAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

VIKRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room excellent and new.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

TsDiquah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and spacious rooms! The neighborhood is safe and not to loud or crowded. Plenty of restaurants or bars near by within 1-2 blocks. You don’t need a car, very walkable area. My only disappointment was room service! There’s a room service menu in your room that no longer exist. So be sure to eat before going to your room because you can’t order anything!
Stayed 2 nights in May 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Ulrick

Liked: Cleanliness, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2023

8/10 Good

Tameka

Stayed 1 night in May 2023
Response from Tina on 18 May 2023
Thank you, Tameka! We hope to see you soon

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Other than an initial challenge finding the valet parking entrance our stay was first rate; Will definitely stay there again if we are back visiting Stamford area. Noticed a ton of great restaurants in the area as well - so will maybe plan more time to be able visit some of them.
Stayed 1 night in Apr 2023
Response from Tina on 18 May 2023
Hi William, thank you for your review! We know locating Valet can be tricky as we share an entrance with our sister hotel. I am glad to hear you could visit some of our local eateries.

10/10 Excellent

Biljana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great new property. Perfect rooms and pretty quite for the area it is at. The only thing that could be better is breakfast, it needs more variety.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect getaway-great location
This hotel was perfect for us! Very neat and clean. aesthetically pleasing. great location- we could walk anywhere we needed. included breakfast, Front desk staff was friendly and helpful. We had a king suite- very comfortable with all the amenities. Will definitely stay here again.
Stayed 1 night in Feb 2023

10/10 Excellent

Kanako

Travelled with family
Liked: Cleanliness, staff & service, amenities
With room’s air conditioner, I couldn’t get warmer and get fresh air in the room because the window cannot be opened. The property’s central heating system only helps us get warmer but this is operated by the temperature difference between outside and inside. Instead, I got cold.

10/10 Excellent

Linda

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022