Lobby sitting area

Reviews of Sleep Inn St. Robert-Fort Leonard Wood

2.5 out of 5
Sleep Inn St. Robert-Fort Leonard Wood
562 Old Route 66, St. Robert, MO

Reviews

8.8

Excellent

Rating 10 - Excellent. 343 out of 550 reviews" "
Rating 8 - Good. 124 out of 550 reviews" "
Rating 6 - Okay. 48 out of 550 reviews" "
Rating 4 - Poor. 21 out of 550 reviews" "
Rating 2 - Terrible. 14 out of 550 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Chelsea on 20 May 2024
Dear Wendy, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

6/10 Okay

Latyya

Dirty hot tub
Stayed 2 nights in May 2024
Response from Chelsea on 8 May 2024
Dear Latyya, We do apologize for the inconvenience caused to you by the jacuzzi tub not meeting your expectations. We will look into this to see with the tub. We appreciate your feedback and bringing this to our attention. We wish you the best in your future travels and hope that you will give us chance in the future to provide you exceptional service. Sincerely,Management Sleep Inn

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and fast efficient check in great room
Stayed 1 night in May 2024
Response from Chelsea on 5 May 2024
Dear Mike, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are happy to hear you had a good experience with check in, as well as a clean, comfortable room! Please note that guest satisfaction is our #1 priority. We thank you again for your wonderful review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Apr 2024
Response from Chelsea on 1 May 2024
Dear Michael, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are happy to hear that our staff gave you the best service. We strive to give exceptional customer service, as we as a clean and comfortable environment for all our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and they were extremely nice.
Stayed 1 night in Apr 2024
Response from Chelsea on 7 Apr 2024
Dear Mike, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are pleased to hear that we gave you exceptional customer service while checking you in. We hope you enjoyed our hot breakfast as well. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Chris

Stayed 1 night in Apr 2024
Response from Chelsea on 25 Apr 2024
Dear Chris, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and perfect for overnight stop
Stayed 1 night in Apr 2024
Response from Chelsea on 4 Apr 2024
Dear Lori, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about the cleanliness of the facility. We strive to give a clean comfortable environment. Please note that guest satisfaction is our #1 priority. We thank you again for your four-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

6/10 Okay

Yvonne

Travelled with family, Business traveller
Liked: Staff & service
Wasn’t aware that they were adjoining rooms and there were voices from behind the door that made it very uncomfortable as two women traveling alone. Wish we would have known this but other than that it was pretty conveniently located and easy to find/check in. Lady at front desk was very nice and helpful.
Stayed 1 night in Mar 2024
Response from Chelsea on 25 Mar 2024
Dear Yvonne, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please know that in the future, you can always address room issues at the front desk. We would have loved to move you to a room that might have been more comfortable. We appreciate your kind words about Chelsea. She is a valued member of our team. Please note that guest satisfaction is our #1 priority. We thank you again for your review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Gulshan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Chelsea on 26 Mar 2024
Dear Gulshan, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2024
Response from Chelsea on 25 Mar 2024
Dear Michael, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about our staff. We value our team for the pride they take to give exceptional customer service. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining options and Walmart within 5 min drive. Room was small but comfortable and clean.
Stayed 1 night in Mar 2024
Response from Chelsea on 25 Mar 2024
Dear Daniel, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are glad you enjoyed how close the dining and shopping is. We appreciate your comments on our room. If the size is an issue, please address the front desk and we can see about an upgrade to ensure your comfort. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Good

Nelson

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Chelsea on 26 Feb 2024
Dear Nelson, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your four-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service
Considering the location it wasn’t horrible.
Stayed 2 nights in Feb 2024
Response from Chelsea on 23 Feb 2024
Dear Jennifer, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your nice review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was nice . Checked in early ! Beds so soft and comfortable as well! We will stay again
Stayed 1 night in Feb 2024
Response from Chelsea on 12 Feb 2024
Dear Amanda, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about our staff and beds. Please note that guest satisfaction is our #1 priority. We thank you again for your ten-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price. On a roadtrip passing through and was having difficulty finding good reviews for hotel that was pet friendly. From other reviews this looked like our best option and it didn’t disappoint. Easy check in process and extremely friendly staff who was excited to greet our dog who was with us. Everything was very clean and room had all we needed. Property was well lit outside, easy to get to and felt safe.
Stayed 1 night in Feb 2024
Response from Chelsea on 8 Feb 2024
Dear Amanda, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about our staff and facility. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Good

Sonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Chelsea on 8 Feb 2024
Dear Sonya, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Noraima

Travelled with family
Excellent
Stayed 3 nights in Jan 2024
Response from Chelsea on 2 Feb 2024
Dear Noraima, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location for what we needed. Nothing over the top but a great place to sleep.
Response from Chelsea on 25 Jan 2024
Dear Jessica, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about our facility. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
None better
Exceptional! Updated hotel with nice lobby, safe location near restaurants and highway, great eating area, very nice selection of breakfast food. Eggs and sausage were prepared well. My room was small, but it was all I needed. Nicrowave and refrigerator in good working order. Gym equipment was high quality and worked well. Hot coffee available 24/7. And staff was very friendly and helpful. I highly recommended this hotel.
Stayed 1 night in Jan 2024
Response from Chelsea on 20 Jan 2024
Dear Thomas, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about our staff, breakfast, and facility as a whole. Please note that guest satisfaction is our #1 priority. We thank you again for your awesome review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Nasbiyatu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Chelsea on 17 Dec 2023
Dear Nasbiyatu, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your awesome review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Chelsea on 20 Dec 2023
Dear James, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A !!!! Highly recommended!! All the positive reviews about this hotel were true! First of all, the hotel staff was amazing and did everything they could to make our stay as pleasant as possible. From the night shift receptionist Chelsea who checked us in fast despite arriving late to the day Manager Jena who made sure we left with everything we needed before continuing our journey. Breakfast options were also good, healthy, and hearty. Thank you again! Keep up the good service! We’re definitely coming back!
Stayed 1 night in Dec 2023
Response from Chelsea on 9 Dec 2023
Dear John, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We thank you for your kind words on the staff and breakfast. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Chelsea on 9 Dec 2023
Dear Brenda, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Beverly

Stayed 1 night in Nov 2023
Response from Chelsea on 16 Dec 2023
Dear Beverly, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great 3 night stay at this hotel. Staff was engaging, friendly and went the extra mile to make sure our stay was awesome. Breakfast each morning was one of our highlights. Saw a couple of pets and couldn’t even tell they were there. Excellent property.
Stayed 3 nights in Nov 2023
Response from Chelsea on 26 Nov 2023
Dear Tiffany, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about our breakfast. We strive to give the best possible varieties and service. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Jason

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and value for the money. I would recommend for business or family.
Stayed 4 nights in Nov 2023
Response from Chelsea on 24 Nov 2023
Dear Jason, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offered a great assortment of food from fruits to waffles and wraps for eggs & sausage. Will stay there again!!
Stayed 1 night in Nov 2023
Response from Chelsea on 21 Nov 2023
Dear Rick, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate the kind words about our breakfast. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

4/10 Poor

Kelly

Stayed 2 nights in Nov 2023
Response from Chelsea on 9 Dec 2023
Dear Amy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience. Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

6/10 Okay

michael

Stayed 1 night in Nov 2023
Response from Chelsea on 29 Nov 2023
Dear Michael, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Please contact the front desk to discuss the issue you had during your stay. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience. Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Cindy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property manager Chelsea is phenomenal. Rooms were clean, comfortable, everything well maintained, pricing exceptional. Complimentary breakfast by Sandi is worth the early morning rise. Clean stations, plenty of breakfast options to choose from. If we find ourselves Fort Leonard Wood bound again this will definitely be our go to place!
Stayed 2 nights in Nov 2023
Response from Chelsea on 5 Nov 2023
Dear Cindy, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for your kind words about our staff. They will be happy to hear they made your stay so pleasant. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel! Staff was very friendly! We stayed here when we drove to MO for my nephew's ARMY graduation! Great location! Courtney checked us out when we left she was very kind! Price is very fair! Definitely recommend staying here at the Sleep Inn!
Stayed 3 nights in Oct 2023
Response from Chelsea on 30 Oct 2023
Dear Becky, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are pleased to hear our staff was good to you. They will be happy to hear your kind words. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and tidy.
Immaculate room. Simply immaculate. Friendly and fully competent staff and a nice hot breakfast. Lake check in with the night auditor was quick and efficient. Very very impressed.
Stayed 1 night in Oct 2023
Response from Chelsea on 23 Oct 2023
Dear Michaell, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are pleased to hear you enjoyed our room and breakfast Please note that guest satisfaction is our #1 priority. We thank you again for your ten-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Jo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this property. It was clean and the staff was very friendly. Vanessa was very helpful upon check in. I would definitely stay there again.
Stayed 1 night in Oct 2023
Response from Chelsea on 25 Oct 2023
Dear Jo, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate the kind words spoke about Vanessa. She is a valued member of the team and will love to hear she was such a help during your stay. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

2/10 Terrible

Tabatha

Business traveller
Disliked: Cleanliness, property conditions & facilities
Hand prints all over cabnets, desk and bed table. Cat food? Under the main sink. Room was not swept never the less moped. Crumbs / lint debris. Hair in the shower. Toilet was dirty, has pee driblets on the seat.
Stayed 1 night in Oct 2023
Response from Chelsea on 21 Oct 2023
Dear Tabatha, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have addressed the concerns with our housekeeping department and would like to reach out to you in order to resolve these issues. Please contact the front desk as soon as you can. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience. Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had stayed in several other motel's in the area. This was the first one that advertised a full breakfast that was actually pretty good. All the other ones was a granolla bar and coffee. We will definitely stay here again.
Stayed 2 nights in Oct 2023
Response from Chelsea on 21 Oct 2023
Dear Ronald, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are pleased to hear you enjoyed our hot breakfast. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Good

Tristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the 2nd floor and it was nice and quiet. The room and bedding were very clean. I would have given 5 stars however the shower knob wouldn’t turn all the way. The water temperature was ok to shower however it could have been a little warmer. Other than that it was a great stay and the staff were very friendly!
Stayed 1 night in Oct 2023
Response from Chelsea on 19 Oct 2023
Dear Tristan, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are sorry to hear about the issues within the shower. We will get someone in there asap to address the concerns. Please note that guest satisfaction is our #1 priority. We thank you again for your four-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

katrina, jber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything, stuff is so helpful and pleasant and nice rooms
Stayed 3 nights in Oct 2023
Response from Chelsea on 18 Oct 2023
Dear Katrina, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are pleased to hear that our staff was pleasant to you and you enjoyed our rooms. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Oct 2023
Response from Chelsea on 28 Oct 2023
Dear William, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Chelsea on 15 Oct 2023
Dear Jose, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your ten-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Dirty toilet
We booked two rooms. One was clean and fine. The other, the toilet had been used and not flushed, which indicated the room hadn't even been cleaned since the previous occupant.
Stayed 1 night in Oct 2023
Response from Chelsea on 9 Oct 2023
Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope you will reach out to the motel directly so I can look into the matter of your second room not being to your standards. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Good

Teresa

Stayed 4 nights in Sep 2023
Response from Chelsea on 18 Oct 2023
Dear Teresa, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your four-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Jocelynn

Stayed 1 night in Sep 2023
Response from Chelsea on 13 Oct 2023
Dear Jocelynn, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

6/10 Okay

Nekesha

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Found old dirty socks under the air conditioner when checking out the room
Stayed 2 nights in Sep 2023
Response from Chelsea on 20 Sept 2023
Dear Nekesha, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We addressed the sock issue with housekeeping to ensure that it's not overlooked in the futures. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Aliceyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady working the front was super sweet and I was grateful for it! She was kind enough to inform me about whoever everything is, and how to locate my room. The hotel is quiet and clean, no complaints!
Response from Chelsea on 20 Sept 2023
Dear Aliceyn, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall a great stay
Clean room, friendly helpful staff, quiet area, overall a great stay.
Stayed 2 nights in Sep 2023
Response from Chelsea on 18 Sept 2023
Dear Matt,Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority.We thank you again for your wonderful review and hope to see you again soon!Sincerely,Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

John E

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience.
Stayed 1 night in Sep 2023
Response from Chelsea on 17 Sept 2023
Dear John,Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority.We thank you again for your five-star review and hope to see you again soon!Sincerely,Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 1 night in Aug 2023
Response from Chelsea on 15 Sept 2023
Dear Kim,Thank you for taking the time to review us regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.Please note that guest satisfaction is our #1 priority.We thank you again for your five-star review and hope to see you again soon!Sincerely,ChelseaAssistant Manager of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Good

Jesecia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean you could smell the fresh fragrance fro the moment you walk in Our room was comfortable and clean as well
Stayed 3 nights in Aug 2023
Response from Chelsea on 15 Sept 2023
Dear Jessica,Thank you for taking the time to review us regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.Please note that guest satisfaction is our #1 priority.We thank you again for your excellent review and hope to see you again soon!Sincerely,Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excellent

Brenda Maria Marrero

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay!
Stayed 2 nights in Aug 2023
Response from Chelsea on 15 Sept 2023
Dear Brenda,Thank you for taking the time to review us regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.Please note that guest satisfaction is our #1 priority.We thank you again for your five-star review and hope to see you again soon!Sincerely,Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Chelsea on 15 Sept 2023
Dear Anonymous,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood