Outdoor pool, pool umbrellas, pool loungers
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Reviews of blu St Lucia

2 out of 5
blu St Lucia
Reduit Beach, Rodney Bay, Gros Islet

Reviews

7.2

Good

Rating 10 - Excellent. 91 out of 558 reviews" "
Rating 8 - Good. 234 out of 558 reviews" "
Rating 6 - Okay. 140 out of 558 reviews" "
Rating 4 - Poor. 65 out of 558 reviews" "
Rating 2 - Terrible. 28 out of 558 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it. It is our 4 stay.... Nice parking close to beach... Very come...
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable hotel, close to the beach and nightlife.
Stayed 5 nights in Nov 2018

4/10 Poor

vince

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Its good for if you are on the run rooms a bit old but clean staff is wonderful pool ok food ok location is great
Stayed 2 nights in Nov 2018

6/10 Okay

Shirley, London

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The staff were very nice and helpful. The whole facilities needs a very big improvement and updated to other hotels in the area.
Stayed 12 nights in Oct 2018

8/10 Good

Verified traveller

Good price and ok service. Helpful staff. Away to find.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Breakfast was great, staff was friendly. The pool area was nice also the room. The railings need to be repaired. Overall it was a wonderful experience and i would visit again.
Stayed 3 nights in Oct 2018

6/10 Okay

s, trinidad

Liked: Staff & service
STAFF PLEASANT AND HELPFUL. prompt in responding to any issues suitable for short stay. rooms need more area to place or store personal items. table desk maybe?
Stayed 1 night in Sep 2018

10/10 Excellent

DevaughnDuncan, Trinidad & tobago

Liked: Cleanliness, staff & service, room comfort
the property was ok need some paint but the facilities the pool the rooms excellent
Stayed 4 nights in Sep 2018

8/10 Good

Vicky, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is in a good location for entertainment and beach. Staff is very pleasant and made my stay a joy.
Stayed 7 nights in Aug 2018

4/10 Poor

Ingrid, Seattle

Disliked: Staff & service, property conditions & facilities
The breakfast was great, they offered a nice variety and the food was delicious. The hotel location was good but the staff seemed uninterested and unhappy. At check-out there was no "thank you for staying with us", or "we hope you enjoyed your stay", just "you're all set". The hotel overall needs to be renovated, painted. The main negative point was that no one working there seem to care., except the housekeeping manager who responded to my negative check-in comment.
Stayed 10 nights in Aug 2018

2/10 Terrible

Brenda, Toronto Ontario

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The property itself was clean and somewhat appealing the room was very disappointing. There were no toilet paper holders, there was mild in bathroom, the lockbox didn’t work and the main floor door did not seem secure. The menu for dinner was very limited. We did not stay and left for another hotel within an hour
Stayed 1 night in Aug 2018

8/10 Good

Natasha, Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ambience and layout. Shower and toilet space were too narrow. Over everything else was great
Stayed 2 nights in Jul 2018

2/10 Terrible

Angela, Florida

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very disappointed.No electric in bathroom for hairdryer etc.. faucet on sink couldn't turn off..had cracks in tile..no toilet paper holder..lots of mosquitos in room..broken lounge chairs and not enough of them..would not stay again..pictures make it look like you are located on the beach..not so..across the street..need to walk down the block to get entrance
Stayed 7 nights in Jul 2018

6/10 Okay

Winifred, Guyana

Liked: Cleanliness, staff & service
The breakfast is delicious. The staff is very honest and helpful.The hotel however needs general upgrading. The wi fi was terrible.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2018

4/10 Poor

Verified traveller

Stayed 5 nights in Jul 2018

8/10 Good

Chelsea, Trinidad

Liked: Cleanliness, staff & service, room comfort
I am a female solo traveller and chose Blu for it's location and cost as I had work to do at the French Embassy so I didn't go for sightseeing although I did get some done. I spent 6 days at blu. Pros: Francisca at reception is amazing! The hotel food is delicious! Breakfast Buffet is simple but decent and tasty. Pool area is fantastic and the hotel is a 1 minute walk to the beach and 5 minute walk to restaurants, bars etc. Staff was very accomodating and friendly!!My room was clean and spacious and the bed was incredibly comfortable. Great shower water pressure. Nice amenities. Cons: crazy bugs my 2nd night only, fan and a lamp didn't work. Tiny shower. The cafe/ice cream/popcorn station was closed down. The rooms just need a bit of extra attention and that's it. All in all an 8.5/10!
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Nice hotel close to the beach, need update
Very friendly and helpful staff. Hotel need some updating but would go there again. Overall good hotel
Stayed 7 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice for short stay
Friendly and helful staff. Clean Rooms. Close to the Beach.
Stayed 3 nights in Jun 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
old hotel
Everything is old The air conditionner system is very noisy and it is very difficult to sleep
Stayed 2 nights in Jun 2018

10/10 Excellent

Kat, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff , peaceful hotel
I stayed at blu from recommendations of my booking agency Wasn’t disappointed 😬 Staff very helpful. Hotel was almost empty as I stayed there in June ( monsoon weather 🙀) Adored the sweet hotel cat named...you have guessed...blu...how can you name such a sweetie blu!! Location perfect for trips to pidgin island, the rain forest..u...must try the zip wire across rain forest...awesome.
Stayed 3 nights in Jun 2018

6/10 Okay

Jackie, Trinidad & Tobago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, l love the location, very friendly and helpful staff There need to be some maintainence on the wrought iron on the Verandas. When its sunny it is quite nice but when its raining its hazardous because the corridors to the third floor where I was becomes water soaked and slippery
Stayed 7 nights in Jun 2018

6/10 Okay

arnold

Liked: Cleanliness, staff & service
The Swimming Pool was outstanding and a popular beach was quite close but the Bathroom, especially the Shower Stall, was too small...sadly, the excellent Buffet Breakfast was substituted upon the departure of their cricketing guests.The facility is also in need of repairs.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was fantastic. Close walk to the Bay where we did snorkle. The staff was very friendly.
Stayed 6 nights in May 2018

10/10 Excellent

Chinie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. The staff were very pleasant and attended to our needs. Every day was filled with fun. Will stay again.
Stayed 5 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The nastiest place ever
1) the staff is really nice and they try so hard with the little that they have 2) there were CIGARETTE BUTTS IN THE POOL!!! where my baby was playing 3) the bathrooms are disgusting and just stink - no other way to say it. outdated and nasty! 4) they apparently are bankrupt and owe the water company money but lied and told us they had to cut off water at night because of maintenance work. 5) food was good and again the staff is really really good and accommodating and the breakfasts were good- I can’t argue about that one. they truly try 6) it is so expensive for sooooo little Please don’t book here. the sad part is that my self and my colleagues will have to return every year for a conference and I have told everyone about how awful here is, and if they had made an effort to address our complains instead of arguing with us - I would have let it pass. 7) They shut off our AC without telling us for 2 days in 90 F weather . Please don’t ever stay here !!!! It is really bad.
Stayed 7 nights in Apr 2018

8/10 Good

Shoba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very comfortable and nice staff relaxing environment
Stayed 3 nights in May 2018

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to come back.
Awesome hotel, friendly staff, delicious breakfast! I can't complain about anything. I stayed here for 3 nights and really enjoyed my stay. Close to the beach, affordable price and enjoyed cocktail night to meet the staff. My room was located on the ground floor right in front of the pool. Rm 117!

6/10 Okay

George, Toronto

Nice Hotel close to everything.
Good Hotel. Expect LOUD NOISE every night till 2 AM from parties.
Stayed 11 nights in Apr 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly and helpful. Managers just the opposite
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had some water shortage issues but other than that was great
Stayed 2 nights in Mar 2018

4/10 Poor

Sophia

Disliked: Staff & service
Good
THIS HOTEL IS OK BATHROOM IS VERY SMALL AND THEY CAN DEFINITELY IMPROVE ON THE BREAKFAST BAR

6/10 Okay

Verified traveller

Liked: Staff & service
Affordable Hotel.......based on what you want
The Good - the price of the hotel is unbeatable for the location. It is walking distance from Reduit Beach and restaurants. Seeing that I wanted to do activities for my stay in St. Lucia (thereby save money on accommodation and spend on activities and restaurants) the price of the hotel was highly acceptable. The staff was very pleasant. They allowed swimming in the pool late into the night as well as they allowed you to bring in your own alcohol. They provided cups, ice and an ice bucket for me to have drinks at the pool. They weren’t a stickler for any set rules. The room was clean and the breakfast was satisfactory for the price. The Not-So-Good - the place does need an upgrade. The exterior needs some refurbishment and the rooms are a bit dated especially the bathrooms. But as I said above, they are clean. And again, the price is was exceptional when compared to other hotels in the same areas. There also seems to be a water problem as water is not available from 12am to 5am during my stay. All in all, Blu is a good choice based on what you want. If you want a basic hotel that allows you to save money whilst having a vacation.........this is it.
Stayed 4 nights in Mar 2018

10/10 Excellent

nikki, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have just returned from a most amazing stay at Blu we could not find fault in anything, the staff were great and accommodating to anything we needed looking forward to our retuning visit
Stayed 10 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel was close to everything in Rodney bay
We visit St Lucia a lot this time was for family a commitment we was very impressed by the way we was treated and enjoyed our stay . The hotel needs a bit of a touch up around the railings that lead to the room . But the staff was fantastic in all we had a great stay at the blu hotel
Stayed 6 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant enough hotel.
My bed was comfortable but had no iron. Requested one but it never arrived. My mother's room did not have a telephone. We had to ask for one. No milk for her to make a cup of tea. The only bin in my room was in the bathroom, quite annoying. The staff were pleasant though.
Stayed 2 nights in Mar 2018

6/10 Okay

Ben

Liked: Staff & service, room comfort
Quiet and comfortable hotel.
I had an overall pleasant experience at BLU, and will definitely visit again.
Stayed 3 nights in Mar 2018

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Mke, New York, NY

Disliked: Staff & service
Great Location for A Short Trip
The hotel is in a great location with free parking. I enjoyed my stay there. I traveled alone and spent three nights. The front desk was responsive to my needs except the night manager who was unable to think outside the box when I requested a microwave at 11:30 pm. There should be at least a microwave available in a public hotel. On day 2 I woke up to no water in my hotel room. I called the front desk and was told to wait until 5 am for the water to arrive. I cannot imagine that a hotel would not have water tanks. I was then allowed to use the room next door to shower and told to wait until 9 am for maintenance to arrive to look into the situation. I left the entire day hoping that it would have been resolved by the time I returned. After a long and busy day in the city, I returned at 7:30 pm and the issue still hadn't been resolved. Unbelievable! I spoke with reception and was told that someone was on the way. After a long day out in the sun all I wanted was a shower and to relax in my room. I waited for 20 minutes and nobody showed up. . I called reception again and the lovely lady there was very caring and concerned. She followed up and event attended to the situation with the maintenance individual to resolve the issue. I really liked how she took personal responsibility to deal with this situation. Overall I did enjoy my stay.
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveller

Business stay
Suited my needs once price was in line with product
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Lay over in St Lucia
Nice location Photos of room not accurate Repairs need to be done
Stayed 1 night in Mar 2018

6/10 Okay

patrick

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
needs maintenance
great location but the hotel needs maintenance i e new railings for the balcony rooms, lots of rust and a new paint job to help make stand out more, the internet and brochure pictures make it look really appealing but close up is a different matter. the staff are very professional but the hotel lets them down and as a customer i noticed
Stayed 7 nights in Feb 2018

6/10 Okay

Grant, Gosport UK

Liked: Cleanliness, staff & service, room comfort
Ok Hotel but a bit tired.
Comfortable and clean room, no cold water for shower on arrival but fixed next day. Poor breakfast, but staff very pleasant. A hotel that is past its best but could easily be improved upon with some investment. Worth the money I paid for my stay.
Stayed 7 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok to relax night life outside .........;.............................................
Stayed 5 nights in Feb 2018

4/10 Poor

Imani, Brooklyn, NY

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I had the worse experience.
The closet door was broken and continue to shake every time I try to open, kept my clothes in my suitcases the entire time. The bathroom had rust visual at the pipe area. The shower gel and shampoo are refillable, no label, did not use because I'm not sure what type of soap it was. I was turned of completely when there was no water coming to the room, had an occasion to attend and was unable to take a shower. I was one hour late for the ceremony. The manager apologized and tried to assist in every way possible, he offered to provide water in a bucket. I was so upset, I refused because I didn't spend my money to receive such mediocre service. Based upon the picture, description and services the hotel provides I was expecting proper service and comfort. The staff's was very pleasant and friendly, however, it does not compliment for the experience and room condition. I will never stay at this hotel again nor recommend anyone.
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Overall good but serious safety issues
Our overall stay at Blu was good because we were willing to overlook some MAJOR safety issues. Let me start my review by listing the positive aspects of the hotel. The staff is very friendly and helpful. They have a beautiful pool area. The bed is very, very comfortable. The water pressure in the shower is very good and the water was very hot. The breakfast is excellent. But we would never stay here again because the grout in our shower was all mildew. Our room had no smoke detector and we were on the 3rd floor all the way down the end. The fire escape was completely rusted out with giant holes in it. I have photos! The Expedia site wasn't allowing me to upload the photo...kept saying site not responding.... I contacted Expedia about our experience when we returned in the hopes that they would try to get Blu to FIX this issue and their response was that they do not "compensate for such issues". We were not looking for compensation, we were looking to prevent someone from dying if there were ever a fire!! If you can get a room on the first floor here, then I MIGHT consider staying here.....
Stayed 7 nights in Feb 2018

2/10 Terrible

Gerald, maryland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please Don't Stay at hotel Blu St. Lucia
Room lacked basic maintenance. Door missing from cabinet. Dresser drawer almost fell on my foot. Bed had no top sheet and comforter was dirty. No phone or iron in the room. Handle on toilet bowl was loose. Moved to another room the next day. No phone in that room and toilet handle was broken. Hand to walk downstairs to ask for a washcloth on three days. Never got phone. Desk tried to call room anyway. Balcony had bird or mouse droppings. Very poor response from staff.
Stayed 6 nights in Feb 2018