Parker Suite | Individually decorated, individually furnished, blackout curtains

Reviews of Leaside Manor by The Leaside Group

4.5 out of 5
Leaside Manor by The Leaside Group
39 Topsail Road, St. John's, NL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 206 reviews" "
Rating 8 - Good. 36 out of 206 reviews" "
Rating 6 - Okay. 14 out of 206 reviews" "
Rating 4 - Poor. 7 out of 206 reviews" "
Rating 2 - Terrible. 6 out of 206 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place was gorgeous. Very impressed with the cleanliness. Breakfast brought to the room was a nice touch as well.
Stayed 1 night in May 2024

10/10 Excellent

Juliana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Me and my son had a great time. The staff is friendly and the place is very clean and quiet. Also, gorgeous 100 year old house.
Stayed 3 nights in May 2024
Response from Barry on 21 May 2024
Thank you Juliana. We are delighted that you and your son enjoyed your time staying with us.

6/10 Okay

Colleen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024
Response from Barry on 21 May 2024
Thank you for your review Colleen. Could we have done anything to improve your experience?

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our room but There was hairs in the tub and sink.
Stayed 1 night in May 2024
Response from Barry on 17 May 2024
I am sorry to hear about this Michelle. I will have to make sure that our housekeepers are more diligent towards these issues moving forward. Thank you so much for your feedback.

4/10 Poor

Corey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here several times in the past and had a great experience, however this time was a disappointment. The room is in need of a good cleaning and the tub was filthy. Wouldn’t hurt to change some Burnt out lightbulbs around the room also. The glasse were dirty and stains are n then. Definitely not the accommodations you would expect for this kind of money.
Stayed 1 night in May 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Apr 2024
Response from Barry on 14 May 2024
Thanks for your feedback Gavin.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little old school Newfoundland property. The staff were excellent and well prepared. Served breakfast in the dining room was fantastic. The Quidi Vidi room was small but worked for me. 20-25 minute walk to George St or $10 cab ride. Great little Manor!
Stayed 6 nights in Apr 2024
Response from Barry on 30 Apr 2024
Thanks for the review Patrick. We hope to welcome you back some day soon.

10/10 Excellent

Jazmine

Stayed 1 night in Apr 2024
Response from Barry on 21 May 2024
Thanks for your review Jazmine.

2/10 Terrible

cody

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Staff member was loud and swearing, on phone with friend. Felt uncomfortable being there. Was only there 20 minutes and left did not stay overnight.
Stayed 1 night in Apr 2024
Response from Barry on 3 May 2024
Hi Cody. It is inexcusable if that was the case while you were checking in and getting settled. I am very sorry this was your experience. Leaside Manor is known for being a quiet and relaxing place to stay, and loudness and swearing is not tolerated from the staff or from our guests. In the future, please let us or wherever you are staying know if there is anything wrong, so we can have the opportunity to address the issue and make things right.

8/10 Good

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We liked our short stay!
Stayed 1 night in Apr 2024
Response from Barry on 25 Apr 2024
I am glad that you liked your stay with us Debbie. If you happen to have some further feedback, we always value any input on how we can better the experience for our guests.

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Unique older building. Very clean. Great staff and good price.
Stayed 2 nights in Apr 2024
Response from Suzanne on 23 Apr 2024
We are thrilled you had a good stay with us. Thank you for the wonderful review. We look forward to greeting you as our guest in the future

10/10 Excellent

Shantelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and relaxing stay
Stayed 1 night in Apr 2024
Response from Barry on 22 Apr 2024
Thanks Shantelle! I am glad you had a great stay with us.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Barry on 22 Apr 2024
Thank you for your feedback Katherine. We hope to welcome you back in the future.

10/10 Excellent

Donna Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a fantastic stay. The staff was great and welcoming. Will stay there again in a heartbeat! Thank you!
Stayed 5 nights in Mar 2024
Response from Barry on 15 Apr 2024
I am so glad you had a fantastic stay with us. We hope to welcome you back soon!

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Barry on 8 Apr 2024
I am so glad you enjoyed your stay with us Zachary!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and very relaxing. Staff were amazing, it was so fantastic we booked again.
Stayed 1 night in Mar 2024
Response from Barry on 26 Mar 2024
Thanks Lori! We look forward to hosting you again.

10/10 Excellent

Lori

Our experience was so fantastic we booked again for next month.
Stayed 1 night in Mar 2024
Response from Barry on 25 Mar 2024
This is so nice to read Lori. I am delighted that we were able to exceed your expectations. We are looking forward to welcoming you back next month for another top notch stay!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff responded to any concerns promptly. The bed was very comfortable and the breakfast was delicious with lots of choice. The staff in the facility were overall friendly, welcoming and attentive. The exterior of the property needs a little TLC.
Stayed 1 night in Mar 2024
Response from Barry on 25 Mar 2024
Thanks Christine! We pride ourselves on positive guest experiences, so it is always nice to read a review like this one. I am happy you had such a pleasant stay with us. Hopefully during some of the warmer months ahead we can give the few exterior details of the property a little bit more love.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the unique architecture as well as the size of the rooms
Stayed 2 nights in Mar 2024
Response from Barry on 25 Mar 2024
Thanks Mark! I'm glad that you had a great stay with us.

10/10 Excellent

Fallon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their jacuzzi suites are to die for. Couples retreat. Delicious and fresh breakfast included. Staff are fantastic, pure NL hospitality. Highly recommend
Stayed 1 night in Mar 2024
Response from Barry on 18 Mar 2024
Thank you Fallon. Our team appreciates your kind words. We would love to welcome you back any time!

10/10 Excellent

Adelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Barry on 7 Mar 2024
Thank you for your review Adelle. I am glad that you enjoyed your stay with us!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
We love it here. The girl who checked us in tonight was excellent.
Stayed 1 night in Mar 2024
Response from Barry on 4 Mar 2024
Hi Megan! I am so happy you enjoyed your stay. We hope to welcome you back soon!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great
Stayed 5 nights in Jan 2024
Response from Barry on 6 Feb 2024
Thank you so much for your feedback, Bruce!

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Barry on 30 Jan 2024
Thank you so much for your feedback, Gideon!

10/10 Excellent

Stephen

Travelled with partner
Liked: Amenities
Excellent service
Stayed 1 night in Jan 2024
Response from Barry on 30 Jan 2024
Thanks Stephen. I am so glad you enjoyed your stay with us. We look forward to hosting you again!

10/10 Excellent

Utsav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice and clean. As shown in the photos. The vibe is old and rustic with wonderful staff. Not much in breakfast for vegetarians but the staff did accommodate.
Stayed 2 nights in Jan 2024
Response from Barry on 30 Jan 2024
Thanks for your feedback Utsav. I am so glad that you had a pleasant experience during your stay with us.

10/10 Excellent

Megan

Travelled with partner
Liked: Amenities
We loved our stay. Beautiful room.
Stayed 1 night in Jan 2024
Response from Barry on 30 Jan 2024
Thanks Megan! We hope to welcome you again soon!

10/10 Excellent

Jenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Barry on 30 Jan 2024
We are happy you enjoyed your stay with us, Jenn!

8/10 Good

Anne Marie

Stayed 1 night in Jan 2024
Response from Barry on 30 Jan 2024
Thank you for staying with us Anne Marie. I hope we can welcome you back again in the future!

4/10 Poor

Andrea

Stayed 1 night in Jan 2024
Response from Barry on 30 Jan 2024
Thanks for your review, Andrea. If you have any constructive feedback you could provide us with to improve where you feel we need to, it would be greatly appreciated.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Barry on 30 Jan 2024
Thanks Dale! I am glad you enjoyed your stay with us at The Monastery Hotel.

10/10 Excellent

Wandalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Barry on 30 Jan 2024
Thank you Wandalee!

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that i did not like was the lighting where you had to park. Maybe install a couple of lights.
Stayed 1 night in Dec 2023
Response from Barry on 30 Jan 2024
Thank you for your feedback, Gordon. We will certainly consider this and look into it for the future.

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Staff were very nice and helpful.
Stayed 1 night in Dec 2023
Response from Suzanne on 11 Dec 2023
We are thrilled that you enjoyed your stay with us. We hope to see you in the future.

10/10 Excellent

KCSusan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Barry on 30 Jan 2024
Thank you so much for your review. We hope to welcome you again!

6/10 Okay

marlaina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I am absolutely disgusted by the dirt in the Jelly Bean suite. It is not peak season where cleaners aren’t rushed. It’s down time. So much time for thorough cleaning. Hair and dirt on toilet, ceiling fan caked with dust, dust and dirt on heater, something spilled on ledge around tub, something spilled on doorway into bathroom and so much more. I have pictures and videos. I loved the reviews stating how clean this place was but I very strongly disagree. Beautiful place but it’s a shame. Will never stay again or recommend to anyone. What is supposed to be a nice relaxing night is a night where we feel like our skin is crawling.
Stayed 1 night in Dec 2023
Response from Suzanne on 11 Dec 2023
we are very sorry you experienced this at our property. We have hired some new housekeepers for the Christmas Season. Our staff is very mindful of the cleanliness of our rooms. If you would like to contact management directly we can certainly offer some compensation for this as we value all our guests who stay with us. Kind regards

10/10 Excellent

brady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Barry on 30 Jan 2024
Thank you for your review Brady. We look forward to you hosting you again in the future.

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable nights stay. Rooms were clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic manor, nice suites with a jetted tub, super friendly staff and awesome breakfast.
Stayed 1 night in Nov 2023
Response from Suzanne on 20 Nov 2023
we are thrilled you enjoyed your stay with us. We hope you join us again sometime

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Suzanne on 20 Nov 2023
Thank you for your review Brian , thrilled you enjoyed your stay

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Love the way they have maintained the historic feel of the place . Really lovely
Stayed 1 night in Nov 2023
Response from Suzanne on 20 Nov 2023
Wonderful to hear you enjoyed your accommodations. We hope to see you in the future

10/10 Excellent

janice

Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Stayed 1 night in Oct 2023
Response from Suzanne on 20 Nov 2023
Thank you Jessica for you review we are happy to hear you enjoyed your stay with us

10/10 Excellent

Andrea

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, well maintained. Excellent staff, friendly, efficient.
Stayed 1 night in Oct 2023

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
The dining hall was beautiful , spacious room with hot tub ,comfy bed
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to relax. Very private and comfortable. Nice tub and tv. We had Bonavista suite. Would definitely book again.
Stayed 1 night in Oct 2023

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Will go back!
Stayed 1 night in Oct 2023

8/10 Good

Catherine

Stayed 1 night in Sep 2023