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Reviews of Dickenson Bay Cottages

3 out of 5
Dickenson Bay Cottages
Anchorage Road, St. John's, Antigua

Reviews

8.6

Excellent

Rating 10 - Excellent. 112 out of 230 reviews" "
Rating 8 - Good. 83 out of 230 reviews" "
Rating 6 - Okay. 26 out of 230 reviews" "
Rating 4 - Poor. 7 out of 230 reviews" "
Rating 2 - Terrible. 2 out of 230 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

NIKITA

Liked: Amenities, property conditions & facilities
This property is so gorgeous it’s unbelievable. Even the inside has a lot of expression plus it’s extremely clean. I will be returning for sure!!!!
Stayed 1 night in May 2024
Response from Christa on 2 May 2024
Dear Nikita,Thank you for staying with us and for your warm feedback. We look forward to hosting you again in the near future.Wishing you all the best.

10/10 Excellent

Sarah

Liked: Amenities, property conditions & facilities
Third time here and always great service, quiet, lovely and clean. 5 minute walk to the beach.
Stayed 2 nights in Apr 2024
Response from Christa on 29 Apr 2024
Dear Sarah,It was a pleasure to have you stay with us once again. We truly appreciate you and thank you for your warm feedback.We wish you and your family all the best.

8/10 Good

Ragnar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Well kept property and friendly staff
Stayed 3 nights in Apr 2024
Response from Christa on 29 Apr 2024
Dear Mr. Ragnar,Thank you for staying with us and for your warm feedback. We truly appreciate you.We wish you all the best.

8/10 Good

Esther

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property is in great location The security or night worker was visible so I felt safe. Lovely accommodation however the colour of the towel was meant to be white but looked very old and used New towels needed also could provide coffee milk and sugar especially doeguess arriving late afternoon
Stayed 3 nights in Mar 2024
Response from Christa on 4 Apr 2024
Thank you, Esther, for staying with us and for your feedback.

6/10 Okay

Penelope

Travelled with partner
Liked: Cleanliness
Pleasant grounds and very friendly staff. Our cottage was rather run down, needs some TLC. Gutter leaked onto the patio, shower and sink weren't great. The pool has too much chlorine, check it properly guys. Otherwise really enjoyed our stay.
Stayed 11 nights in Mar 2024
Response from Christa on 29 Mar 2024
Dear Penelope,Thank you kindly for staying with us and for your feedback. We truly appreciate it and are pleased to know that you enjoyed your stay with us. we apologize for any inconvenience caused and have taken note of all that is stated.Best wishes to you and your husband.

8/10 Good

Lesli

Liked: Cleanliness, property conditions & facilities
this property is in a prime location. rates in this area are very expensive. this is an affordable price. It isn't a 5 star resort but it is a nice location that is quiet and close to Dickenson bay. The staff are very friendly. the units are roomy and comfortable. the pool area is nice. If you are looking for somewhere safe and comfortable and affordable then this is a good place.
Stayed 2 nights in Mar 2024
Response from Christa on 29 Mar 2024
Dear Lesli, Thank you for your warm feedback and for staying with us once again. It was indeed a pleasant surprise and a joy having you and your family back.I wish you and your family all the best.

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Christa on 29 Mar 2024
Dear Peter,Thank you for your feedback and for staying with us.

10/10 Excellent

Aboubacar

Stayed 3 nights in Mar 2024
Response from Christa on 4 Apr 2024
Thank you Aboubacar for staying with us and for your feedback.

10/10 Excellent

Mary Michelle

Stayed 7 nights in Feb 2024
Response from Christa on 29 Mar 2024
Dear Mary,Thank you for your feedback and for staying with us.

8/10 Good

Lucy Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, small condo resort. Construction nearby is a bit noisy. Roads in Antigua are in bad condition making it difficult to travel too far for restaurants.
Stayed 10 nights in Feb 2024
Response from Christa on 4 Mar 2024
Dear Lucy,Thank you for your warm feedback and for choosing to stay with us.I am sorry about the construction noise and the road condition.We are hoping for better roads before year-end and the construction noise to come to an end in the coming weeks.Once again, we appreciate you staying with us.All the best to you and your husband.

10/10 Excellent

Marcia

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Christa on 4 Mar 2024
Dear Marcia,Thank you for staying with us and for taking the time to give us warm feedback.We truly appreciate you.Best of wishes.

10/10 Excellent

Artur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff are polite and kind, the area is calm and not noisy, the room cleaning service is very good, it's a nice place, and it's within walking distance to the beach.
Stayed 9 nights in Feb 2024
Response from Christa on 4 Mar 2024
Dear Artur, Thank you for staying with us it was a pleasure having you and your family.We truly appreciate you taking the time to give us warm feedback.All the best to you and your family!

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
We were only here for one night so we haven’t got much feedback. It was a pleasant place to stay. The two level room was spacious and comfortable. The bed was excellent. The staff and management were great!
Stayed 1 night in Feb 2024
Response from Christa on 11 Feb 2024
Dear Ian,Thank you for your feedback and for staying with us, we truly appreciate it.We wish you all the best.

8/10 Good

NICHOLAS

Liked: Cleanliness
The location, setting and layout are great! But it's a quirky place! And a bit tired looking! And some things don't work very well .. e.g. our TV. And the roof leaked when we had a big downpour. And there was a lot of noisy construction close by. But this is Antigua and if you are not staying in a posh resort you must expect to come across the rough with the smooth.
Stayed 14 nights in Jan 2024
Response from Christa on 19 Feb 2024
Dear Nicholas,Thank you for staying with us and for your feedback. We are sorry that it was not all as expected. The TV not working was a situation that was beyond our control (service provider). As well as the construction at the neighboring property.We wish you all the best and once again thanks for staying with us.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Much better than expected. Rooms spacious with double air con. Nice grounds in close proximity to beach.
Stayed 2 nights in Feb 2024
Response from Christa on 11 Feb 2024
Dear Daniel,Thank you for your feedback and for staying with us. We truly appreciate you.

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
This place is perfect! Spacious units , not a ton of people, close to the best beach in Antigua, restaurants and grocery. It’s not a 5 star place but it’s clean and pretty darn good :)
Stayed 10 nights in Jan 2024
Response from Christa on 5 Feb 2024
Thank you, Anthony, for staying with us and for giving your honest and sincere feedback. We truly appreciate it.Wish you all the best.

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Christa on 5 Feb 2024
Thank you, Jenny, for staying with us and for your feedback.We truly appreciate your feedback.Best wishes.

6/10 Okay

Nora

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Place was simple and clean. Pool was nice. Walk to beach was steep but manageable. Located just past Sandals. We had trouble finding it driving in the dark.
Stayed 2 nights in Jan 2024
Response from Christa on 14 Jan 2024
Dear Nora,We thank you for your feedback and for staying with us.Wishing you all the best.

6/10 Okay

Nicholas James

Liked: Cleanliness
Stayed 8 nights in Dec 2023
Response from Christa on 14 Jan 2024
Thank you, James, for staying with us.

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 16 nights in Sep 2023
Response from Christa on 8 Jan 2024
Thank you, Charles, for staying with us and for your feedback. We wish you all the best.

8/10 Good

kassey

Stayed 2 nights in Dec 2023
Response from Christa on 28 Dec 2023
Thank you Kassey for staying with us and for your feedback.All the best for the new year ahead!

10/10 Excellent

Nereida

Stayed 2 nights in Dec 2023
Response from Christa on 28 Dec 2023
Thank you for staying with us Nereida and for your feedback.We wish you all the best for the New Year.

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness
The staff were great and very helpful, especially Krista (sp?) the maanger. Many thanks. The buildings and furniture are a bit worn and could do with a refit, but then most of Antigua could do with some capital investment. There was painting going on but they need more then just a touch up.
Stayed 2 nights in Dec 2023
Response from Christa on 22 Dec 2023
Thank you, Stephen, for staying with us and for taking the time to give us your warm and honest feedback.Your feedback is duly noted.All the best to you and your family for the holidays.

4/10 Poor

Colleen

Stayed 4 nights in Nov 2023
Response from Christa on 16 Dec 2023
Dear Colleen,We are sorry that your stay with us was not as expected. Thank you for staying and we wish you all the best.Regards,

8/10 Good

Shakeba

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff @Dickenson Bay are exemplary. They are welcoming, patient, exceed expectations. Grounds are well kept. Rooms are nice. I wish there was a broom/dust pan kept in the rooms so I could do my own sweeping. Water pressure is good, bath towels are clean. Fridge was full size but soem rooms have a mini fridge. Cots are awful, low and you pretty much fall through teh springs. But they also have small comfy beds as an option. Pool closes at 7p (kinda early buts its a quiet property). Each room has a porch with table & chairs which is really convenient.
Stayed 9 nights in Nov 2023
Response from Christa on 10 Dec 2023
Dear Ms. Shakeba,Thank you for your warm feedback and for staying with us once again. Everything stated has been noted and we will take action accordingly to enhance every guest experience here with us.We wish you and your family all the best and look forward to seeing you again.

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, room comfort
Great location, peaceful and quaint
A lovely boutique set of cottages, with a 10min walk down to the the amazing beaches of Dickenson Bay. The cottages are self catered, but with a fully kitted out kitchenette it feels like a home. It's not located close to the local supermarket, so a hire car or taxi ordered once checked in would be useful to stock up on supplies. Whilst modern and spacious the blinds at the rear of my property could do with updating, as not working properly. I would however recommend the cottages and would stay again.
Stayed 1 night in Nov 2023
Response from Christa on 10 Dec 2023
Thank you Deborah for staying with us and for giving us detailed feedback on your stay. We truly appreciate it and noted your recommendation.Best of wishes and hopefully we will see you in the near future.

10/10 Excellent

SANJAY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to Beach.friendly staff.
Stayed 4 nights in Nov 2023
Response from Christa on 3 Dec 2023
Dear Sanjay,Thank you for staying with us and for your warm feedback.Best wishes!

10/10 Excellent

Jose

Stayed 6 nights in Nov 2023
Response from Christa on 8 Jan 2024
Thank you, Jose, for staying with us and for your feedback.

8/10 Good

SANJAY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff at the property is very friendly and tries their best to help the guests during the stay. Kitchen can be improved a little by providing plentyful drinking water, tea, coffee, some basic spices and sugar.
Stayed 3 nights in Nov 2023
Response from Christa on 21 Nov 2023
Dear Sanjay,Thank you for staying with us and for giving your honest feedback we truly appreciate it and will certainly look into the suggestions.We wish you all the best.

2/10 Terrible

Shantel

Stayed 1 night in Nov 2023
Response from Christa on 10 Dec 2023
Dear Shantel,Thank you for your review.We are truly sorry that your one-night stay with us was not as expected and would have loved to get detailed feedback based on your rating as to where we would have gone wrong so that we can improve.We wish you and your family all the best.

10/10 Excellent

Caroline Marie Pauline van

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay
Stayed 6 nights in Oct 2023
Response from Christa on 8 Nov 2023
Dear Ms. Caroline,Thank you for choosing to stay with us and we are glad to hear that you had a great stay. We wish you all the best for the future and hope to see you again.

8/10 Good

Bassem

Liked: Cleanliness, amenities, property conditions & facilities
The property is great. Quiet, clean, spacious. Walking distance to the beach and some restaurants. Krista did a good job facilitating my stay and transportation to the airport.
Stayed 1 night in Nov 2023
Response from Christa on 6 Nov 2023
Dear Mr. Bassem,Thank you kindly for staying with us once again and for taking the time to give us warm feedback.We look forward to welcoming you back soon.Best wishes,

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Had a welcoming staff
Stayed 1 night in Oct 2023
Response from Christa on 22 Oct 2023
Thank you for staying with us Daniel. We appreciate your warm feedback.We wish you all the best.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Sep 2023
Response from Christa on 12 Oct 2023
Dear Michelle,Thank you for staying with us and for your feedback.We wish you all the best.

8/10 Good

Omar, Tortola

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The entire was warm, friendly and very accommodating.
Stayed 1 night in Oct 2023
Response from Christa on 11 Oct 2023
Thank Omar for staying with us and for taking the time to give us warm feedback we truly appreciate it.

10/10 Excellent

RUPERT

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Christa on 21 Sept 2023
Thank you, Rupert, for your feedback and for staying with us.

10/10 Excellent

Benise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The pool was clean, walking distance to the beach, very friendly staff.
Stayed 5 nights in Aug 2023
Response from Christa on 8 Sept 2023
Dear Benise,It was a pleasure hosting you and your family. We appreciate you taking the time of your busy schedule to give us warm feedback.We wish you all the best and look forward to welcoming you back in the near future.Regards,

10/10 Excellent

Georgios

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice cottages. We went off season so more quiet. Easy access to beach
Stayed 3 nights in Aug 2023
Response from Christa on 28 Aug 2023
Dear Georgios,Thank you for staying with us and for your warm feedback.We wish you all the best and look forward to seeing you in the near future..

10/10 Excellent

Larhona

Liked: Cleanliness, property conditions & facilities
The staff are very nice and friendly
Stayed 1 night in Aug 2023
Response from Christa on 11 Aug 2023
Dear Larhona,Thank you very much for your warm feedback. We truly appreciate you staying with us.We wish you all the best and look forward to welcoming you back.

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Christa on 1 Aug 2023
Dear Michael,Thank you for your feedback and for choosing to stay with us. We appreciate you taking the time to do so.Best wishes

6/10 Okay

Neil

Travelled with partner
Disliked: Amenities, property conditions & facilities
THIS IS MY THIRD TIME STAYING THERE AND THERE IS ALOT OF IMPROVEMENT NEEDED TO THE ROOMS ITSELF DEFINITELY FOR THE PRICE WE PAYING WE NEED TO GET A BETTER ROOM . MANAGEMENT WAS EXCELLENT . AFTER STAYING FOR 15 DAYS I COULDN'T EXTEND MY STAY THAT WASN'T APPRECIATED .
Stayed 15 nights in Jun 2023
Response from Christa on 24 Jul 2023
Dear Neil,Thank you kindly for taking the time from your busy schedule to give us your feedback on your stay here with us.We truly appreciate it and are in the process of improvements. with you not being able to extend your stay was totally beyond our control as we were fully booked.We do look forward to welcoming you back in the near future,Best wishes,

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rate to stay is a good bargin. There is a pool right at your doorsteps. Friendly staff, clean property. Road to property needs to be paved.
Stayed 7 nights in Jul 2023
Response from Christa on 13 Jul 2023
Thank you for staying with us once again. We appreciate you and thank you for the warm feedback.We look forward to welcoming you in the near future.Best wishes to you and your husband.

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, would highly recommend
Stayed 2 nights in Jun 2023
Response from Christa on 1 Jul 2023
Dear Liz,Thank you for staying with us and for the warm feedback.We hope to see you again soon.

10/10 Excellent

shanita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Property. I truly enjoyed my stay there. The surroundings and pool was clean and refreshing.
Stayed 7 nights in May 2023
Response from Christa on 5 Jun 2023
Dear Shantia,Thank you for choosing to stay with us and for taking the time to give us warm feedback.It was a pleasure having you with us.We wish you all the best and hope to see you near future.Regards,

10/10 Excellent

MANISH

Business traveller
Liked: Cleanliness, room comfort
The property is very clean and well maintained. Pool is clean and property has a view to Atlantic ocean. Daily upkeep of the room with proper crockery, microwave, refrigerator, oven, coffee maker etc. Very fast internet with unlimited data, also offered ROKU TV in room. Dickenson bay beach is around 10 minutes walk, with a slight uphill path. No property restaurant, need to get drinking water and other eating stuff from supermarket. An Italian restaurant is within 2 minutes walking distance. Restaurant of Antigua Village restaurant Ana on the beach is also 15 minutes walk. Overall a wonderful place to stay for a few days.
Stayed 6 nights in May 2023
Response from Christa on 16 May 2023
Dear Manish,Thank you for staying with us and for taking the time to give us your warm feedback.Best wishes and we look forward to welcoming you back.

8/10 Good

Catja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and nice staff made our stay a great experience.
Stayed 2 nights in May 2023
Response from Christa on 16 May 2023
Dear Catja,Thanks for staying with us and for your warm reply.We wish you all the best and look forward to welcoming you back in the near future.

6/10 Okay

Doctor

Business traveller
Disliked: Cleanliness
Ammenities!
I have stayed there in the past. There were two of us this time. We had two towels. We asked for extra towels and were not given any. We wanted to shower after we arrived because it was very hot. We needed towels for the next morning, which meant we had to REUSE the two towels in the room. The next day we requested the sheets be changed and the towels be changed. They did not change the sheets and they hung the used towel on the shower rod and did not provide us any new towels. How do you leave guests with one used towel for the remainder of that day and for the next day? Moreover, there were no hand towels to be used after washing you hands in the bathroom. There were no towels in the kitchen to dry the dishes. The refrigerator did not keep anything cold because the door seal was rotted. The maids turned off the A/C after cleaning the room, so we came back to an oppressively hot room. They are not guest-centric. They should just comply with reasonable requests like extra towels or pillow. Foster the night watchman is absolutely wonderful. He is excellent at his job and is the only reason I return to the hotel. Whatever I ask of him, he provides. Foster should be commended. The other staff, while polite, cannot seem to get the little things right.
Stayed 2 nights in May 2023
Response from Christa on 8 May 2023
Dear Doctor Castellano,We thank you for always choosing to stay with us and taking the time off from your busy schedule to review your stay.Although we appreciate and welcome every feedback it is very misleading when the information posted is far from being accurate.As a standard, every room is made ready with two towels. The bedding is changed every two days except as requested otherwise. (Your stay was only 2 nights).Your request for towels was always met, two extra towels were given the evening you arrived. The next day the housekeeping team took two dirty and gave your wife two clean towels before your room was serviced as she was having lunch and asked for the team to return thereafter. After the room was serviced only one towel was found in the room. (If a guest hangs a towel open over the shower curtain it's an indication that you are going to use it again).As a means to conserve energy, it is preferred that the A/C is turned off once you leave the room, however, your A/C was already turned off when the team got to the room.After your departure, two kitchen towels, a pink and a blue were found on the kitchen counter unused plus five bath towels on the floor.The refrigerator is cooling as it should base on investigation.I am truly sorry for all the inconvenience you experienced during your stay here.We wish you all the best for the future.

10/10 Excellent

Aari

Stayed 10 nights in Apr 2023
Response from Christa on 8 May 2023
Thank you, Aari for your warm feedback.All the best and we look forward to welcoming you back.

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
The property was very well kept and clean. I had a lovely time here, and would do it again. The staff is helpful, especially Robert who was kind enough to walk me to the beach one morning.
Stayed 6 nights in Apr 2023
Response from Christa on 6 May 2023
Dear Heather, Thank you for taking the time to express your stay here with us. We truly appreciate you and thank you for choosing to stay with us.We do look forward to welcoming you back in the near future.

8/10 Good

Clare

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Christa on 5 May 2023
Dear Clare,Thank you kindly for staying with us and for the warm review.Wishing you all the best and look forward to welcoming you again.