Exterior
Check availability

Reviews of Old Ferry Boat St Ives by Greene King Inns

3 out of 5
Old Ferry Boat St Ives by Greene King Inns
Back Lane, Holywell, St Ives, England

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 139 reviews" "
Rating 8 - Good. 46 out of 139 reviews" "
Rating 6 - Okay. 33 out of 139 reviews" "
Rating 4 - Poor. 8 out of 139 reviews" "
Rating 2 - Terrible. 10 out of 139 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Tina

Disliked: Property conditions & facilities
.
Stayed 2 nights in Apr 2024

8/10 Good

Janet

Stayed 1 night in Nov 2023

6/10 Okay

ANDREW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room beside the loud kitchen extractor fan
Stayed 1 night in Nov 2023

4/10 Poor

Lewis

Business traveller
Stayed 1 night in Oct 2023

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If i start with the positive, I received a friendly welcome. I was shown to where the rooms are, and thefirst thing that hit me was the smell. Not a pleasant welcome at all. I was directed to my room and after navigating the narrow, creaky stairs and a creaky landing i arrived at my room. It was not only freezing because i think the window had been left open to manage the smell, but it was also underwhelming, especially given the price of the room. The creaky floor theme continued, unable to move anywhere in the room without making a racket. The bathroom was tiny, filthy, and the shower had obviously not been cleaned. Having squeezed past the end of the bed to close the window and reach the one plug socket near the bed, I found a collection of dead flies between the window and the fly screen (of sorts). Though I'm not from the area, I didn't think there were that many flies around at this time of year. The room comes equipped with a decent ironing board with a good, padded cover (a rarity in most hotels I've stayed at over the years) and a tiny travel iron which offers heat but no steam. The bed, feeling damp from the cold, was quite comfortable but the pillows were flimsy and lumpy. With paper thin walls you can hear all tvs in other rooms, people moving about and conversations. So, after a very poor nights sleep I was woken by what sounded like a generator/vent at 430am and unable to get back to sleep. This is a very tired looking inn. Over priced, and very basic.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Catherine

Stayed 2 nights in Sep 2023

10/10 Excellent

Benita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location right on the river bank. We had 2 nights at this amazing hotel. Our room was large, clean and extremely comfortable. The was a great choice for breakfast. The location is stunning with a large beer garden. The staff are friendly and helpful. They arranged a 6 seater taxi for us into St Ives which is a beautiful town which happened to have a jazz an and blues festival and a food market. The menu offers a good choice of food in this historic pub. We will definitely be retuning. Thank you Ben and the team
Stayed 2 nights in Sep 2023

8/10 Good

Claire

Travelled with partner, Travelled with group
Lovely setting. Rooms tired, horrible smell around stairs to bedroom. Very noisy fan noise for a while, may have been above kitchen? Bed comfortable, linen and towels professionally laundered. Just needed a bit of an update.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

6/10 Okay

Thomas

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Weekend break
Lovely spot. Rooms are comfortable if functional. Food was OK with good sized portions but supply issues meant some items unavailable. Some parts of the pub look tired but main bar area cared for. Biggest problem is service. Pub seems to be run with a skeleton crew. This is particularly evident during in breakfast service with one person trying to deal with guests, walk-ins from moored boats and early arrivals for a car meet. Likely kitchen had similar staffing level. Accommodation is value for money but be prepared to wait for service.
Stayed 2 nights in Jul 2023

2/10 Terrible

Colin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a nice stay
Not a very clean hotel lovely location let down by management
Stayed 2 nights in Jul 2023

6/10 Okay

William

Liked: Cleanliness
It was fine, relatively clean, a bit dated and the breakfast fruit was a bit whithered. No bedside light but the fan was useful.
Stayed 2 nights in Jun 2023

2/10 Terrible

Stewart

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The table for breakfast was sticky, the knife and forks didnt look clean. The room was so hot, we didnt have any water to drink as the water was warm from taps. Couldnt get a drink from the bar.. cobwebs in the room, brown stain in toilet. Not happy as we were staying there after our wedding.Would never stay there again
Stayed 1 night in Jun 2023

10/10 Excellent

Eddie

Stayed 2 nights in May 2023

10/10 Excellent

Steven

Stayed 1 night in Apr 2023

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff and pub. Rooms are very tired and require some TLC to bring up to spec. Walls of the rooms are not exactly sound proofed so expect to hear your neighbour. Pleasant food and good menu to choose from.
Stayed 1 night in Feb 2023

4/10 Poor

Volta

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was smaller than expected but clean and bed was comfortable, shower was blocked so i could only have a very quick shower before water level became too high. Food in the pub was terrible, came to my table in 10 minutes so obviously frozen produce microwaved.
Stayed 1 night in Feb 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
In a great setting but quite remote. Staff helpful. Let down by quite tired rooms considering the price for a one night stay. Food good but continental breakfast very basic…simply cereal and juice / hot drink.
Stayed 1 night in Oct 2022

4/10 Poor

Ronald

Stayed 1 night in Aug 2022

2/10 Terrible

Ron

Stayed 1 night in Aug 2022

2/10 Terrible

Julie

Stayed 1 night in Aug 2022

6/10 Okay

Graham

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Peter

Stayed 2 nights in Jul 2022

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, friendly staff
Stayed 1 night in Jun 2022

8/10 Good

Frances

Tired, but clean in a great setting
Decent place to stay in a lovely location. Rooms tired, but clean with good quality towels and bedding.
Stayed 1 night in Jun 2022

8/10 Good

Darrell

Business traveller
Liked: Cleanliness, staff & service
Charming old historic country pub with tired but adequate rooms offering standard pub food.
Stayed 1 night in May 2022

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyable stay but check the stairs
Very friendly and helpful staff, room small slightly tired but comfortable. Bathroom floor uneven and disconcerting at first but this is a very old character inn so to be expected. Similarly the staircase but the steep and short treads will be difficult/possibly dangerous for some, care required. Current delivery problems nationwide had an effect after a busy sunny weekend and several menu choices disappeared but there were always alternatives and we felt it was not the inn's fault - felt more sympathy for the staff having to announce the omissions! Overall we very much enjoyed our stay in a beautiful village
Stayed 3 nights in Apr 2022

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute stay
Stayed 1 night in Feb 2022

6/10 Okay

DAVID

Disliked: Staff & service
old ferry boat
the staff where very friendly but the service at dinner was not acceptable 1hr wait for dinner and as it is situated in the middle of nowhere going somewhere else was not an option ,also menu options was limited ran out of popular choices
Stayed 3 nights in Aug 2021

8/10 Good

Ken

Out of the way, but hidden gem.
Lovely situation, charming village, good food and service. Different and worth a visit.
Stayed 1 night in Jul 2021

4/10 Poor

Heather

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overnighr at the Ferry Boat
Room was very small, bed uncomfortable, have visited several times for a drink so stay was a bit disappointing however the staff were very friendly and sorted out a problem with the rooms water supply quickly. Excellent breakfast.
Stayed 1 night in Aug 2020

8/10 Good

Jeanette, London

Liked: Cleanliness, staff & service
Room & bathroom very small but adequate for 1 night, long mirror behind main door into bedroom would have been a bonus.
Stayed 1 night in Aug 2020

10/10 Excellent

JohnandElaineTh, Angmering, West Sussex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked all of it apart from the mould on the windows in room 6
Stayed 1 night in Mar 2020

8/10 Good

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Ian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mighty Fine!
This place, it's staff, it's setting, it's history, it's food, it's all mighty fine. Can't wait to get back and complete the entire menu. Loved it all.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Good Food in evening & Breakfast excellent. Only problem in room 4, was noise from kitchen extraction fan, which wasn't heard in room 2 by our friends. TV remote control had lost all its figures which made it difficult to operate the TV for menu, timers etc etc. It needs changing. Shower was very good. Being an old building, tyhe floor creaks when walked on in bedroom. Decore was pleasing & room nice & warm. I would use again, but not room 4.
Stayed 1 night in Jan 2020

8/10 Good

stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
We had the most amazing weekend which was completely made by Toby and the staff. They were so friendly and helpful, giving us advice on walks and places to visit. Beautiful location, log burning fires, beams and mis-matched furniture all combined for a lovely stay! We'll be back.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, tasty breakfast, cosy atmosphere
Stayed 2 nights in Nov 2019

10/10 Excellent

Barbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shame the weather wasn’t as nice as the inn
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff (Toby) extremely helpful and friendly without being 'pushy'. Unfortunately they had trouble with the hot water supply but this was qui kly remedied.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wife and I tried this out for the first time and we both enjoyed our two day stay there. We will go back to The Old Ferryboat Inn again. The staff were especialy plessent and very obligeing.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cxxxxxxxxccc Abcdefg hijknop Cxxxxxxxxc west xyz Xxxxxxxx
Stayed 2 nights in Aug 2019

2/10 Terrible

Trudi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusted
My driver stayed on Friday night has just shown me the pictures. Not impressed at all,he actually slept on top of the bed and left at 4am. Sheets stained, cobwebs all over windows, looked like someone had been sick in the sink. I certainly don't expect my drivers to have to put up with this.
Stayed 1 night in Jul 2019