Thank you for taking the time to leave us a review. We are sorry to hear that you found the elevator experience sketchy during your stay. We take the safety and comfort of our guests very seriously, and we have already addressed this issue to ensure that all our facilities are in top-notch condition.If you have any specific feedback or suggestions on how we can improve the elevator experience, please feel free to reach out to us directly. We want to make sure that all our guests have a pleasant and worry-free stay with us.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a better experience in the future.

Thank you for sharing your experience! We're glad you appreciated the breakfast voucher for Denny's and the coffee options in the lobby. We understand the importance of these amenities for a comfortable stay. While we don't have a hot tub, we strive to offer other amenities that enhance your visit. We hope to have the opportunity to welcome you back in the future!

Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us, especially the continental breakfast. Our team works hard to provide a welcoming and efficient experience, and we're thrilled to hear that reflected in your feedback. We hope to welcome you back again soon!

Thank you for taking the time to share your feedback! We're glad to hear that you found our online check-in process helpful and that you enjoyed your spacious and clean room. We apologize for the noise disturbances caused by other guests; unfortunately, this is sometimes beyond our control. If brought up to the front desk we try our best to control the noise during our quiet hours between 10pm and 7amRegarding the breakfast coupons, we appreciate your suggestion for earlier availability. We'll certainly look into this to see if there's a way to make them accessible before 7 am. We hope that despite this inconvenience, you were able to enjoy the complimentary muffins and yogurt we provided.We value your feedback and hope to welcome you back for a more seamless experience in the future!

We're sorry to hear about your experience with the cleanliness of your room. Providing a clean and comfortable environment for our guests is a top priority, and we apologize for falling short of this standard during your stay. Your feedback is important to us, and we will address this issue with our housekeeping team to ensure it does not happen again in the future. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.

Thank you for taking the time to rate your stay. We strive to provide the best experience possible and would love to hear more about your stay to better understand how we can improve. Please feel free to reach out to us with any feedback or suggestions you may have. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Thank you for choosing Peppertree Hotel for your daughter's big volleyball tournament! We're thrilled to hear that everything was perfect during your stay and that you enjoyed our amazing breakfast. Your feedback means the world to us, and we're so glad that we could contribute to making your experience a memorable one. We look forward to hosting you and your daughter again in the future!

Thank you for the rating. We hope to welcome you back soon!

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our staff to be friendly, fast, and communicative during your check-in. Providing exceptional service is our top priority, and we're delighted that our team could make your stay with us enjoyable. We hope to welcome you back to Peppertree Hotel in Spokane soon!

We're sorry to hear that your stay did not meet your expectations. Please know that we take cleanliness and guest safety very seriously. We will address your concerns with our team to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to welcome you back for a more pleasant experience.

We're thrilled to hear that you had an excellent experience with us and that our staff were able to make your stay enjoyable. We apologize for any inconvenience caused by the unusual smell and appreciate your understanding. Your feedback helps us improve, and we hope to welcome you back in the future for an even better stay.

Thank you for your feedback! We're delighted to hear that you had a great stay with us and that our proximity to the airport and Stay, Park, Fly option met your needs. We hope to welcome you back again soon!

Thank you for sharing your feedback. We're glad to hear that our location suited your needs and that you found our hotel clean. However, we're sorry to hear that your overall experience was just average.We apologize for the maintenance issue in your room and the noise disturbance from the hallway. Please know that we take such matters seriously and will address them promptly to ensure a more comfortable stay for our guests in the future.Regarding the housekeeping service, we apologize for the inconvenience. We have noted your feedback and will review our procedures to ensure that all guests receive the appropriate level of service during their stay.We appreciate your valuable input and hope to have the opportunity to welcome you back for a much-improved experience.

Thank you for taking the time to share your feedback. We're delighted to hear that you found our staff to be very helpful and that you enjoyed our shuttle service. Providing excellent service is our top priority, and we're thrilled that we could make your stay more enjoyable.We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

Thank you for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you found our staff, particularly the shuttle driver, to be great and very informative. Providing excellent customer service is always our top priority, and we are pleased to hear that we were able to make your stay more enjoyable.We hope to welcome you back to our hotel in the future for another pleasant stay.

Thank you for sharing your recent experience at our hotel. We sincerely apologize for the issues you encountered with the elevator, the smell in your room, and the broken TV. We understand how frustrating this must have been, especially after a long day of travel.Your feedback is crucial to us, and we will take immediate steps to address these concerns and ensure they are not repeated. We are pleased to hear that you found the bed comfortable and hope that you were able to rest despite the challenges you faced.We value your business and hope to have the opportunity to provide you with a much-improved experience on your next visit.

We are truly sorry to hear about the challenges you experienced during your recent stay with us. Please accept our sincere apologies for the inconvenience caused by the booking error, the broken elevator, and the long wait for breakfast. Your feedback is valuable, and we will address these issues to ensure a more comfortable experience for our guests in the future. We understand your disappointment and hope you will consider giving us another chance to exceed your expectations.

Were glad to hear that you enjoyed the complimentary shuttle service. We hope to welcome you back soon

Thank you for sharing your feedback! We're glad to hear that you enjoyed our clean facilities, including the pool and exercise room. It's also great to hear that you appreciated the convenience of having a Denny's nearby and enjoyed our coffee machine in the lobby. We apologize for any inconvenience regarding the parking situation, especially for guests with trailers. Your comments are valuable to us, and we will take them into consideration to improve our services. We hope to welcome you back for another enjoyable stay!

Thank you for the rating. We hope to welcome you back soon.

We're glad to hear you had a positive experience with our team! If there's anything else you'd like to share or if you have any suggestions for us, feel free to let us know. We appreciate your feedback!

It's great to hear that you found the rooms clean and that the staff was friendly! If there's anything else you'd like to share about your experience, feel free to let us know.

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the elevator not working during your stay. We understand how challenging it must have been for you, especially considering your previous hip surgeries. Please know that we are actively working with the team that is modernizing our elevator to make it more efficient for every single guest. We are glad to note that this update will be completed by the end of the week. We're glad to hear that despite this setback, you found the room and your overall stay enjoyable. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother experience in the future. If there's anything further we can assist you with, please don't hesitate to reach out to us directly.

Dear Karen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Crystalee BurtsGeneral ManagerBest Western Plus Peppertree Airport Inn

Thank you for the rating! We hope to welcome you back soon

Thank you for the great review. We hope to welcome you back the next time you're in the Spokane area

Thank you for the great rating! We hope to welcome you back soon.

Thank you for taking the time to write a review! We hope we get the chance to welcome you back soon for the chance to earn a perfect rating

Thank you for the rating! We hope to welcome you back soon.

Dear Carlos,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations regarding our cancellation policy. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Crystalee BurtsGeneral ManagerBest Western Plus Peppertree Airport Inn

Thank you for the rating

Thank you for your feedback. We will be sure to recognize Leticia for the pride she takes in cleaning her rooms. We hope to welcome you back soon.

We apologize for not meeting your expectations. Your feedback is valuable, and we welcome constructive criticism to to focus on where our teams next improvements should be. We hope to welcome you back for a better experience in the future.

Thank you for your feedback. We hope to welcome you back soon for a chance to ear a perfect 5 out of 5 rating.

Thank you for the rating. We hope to welcome you back soon.

Thank you for your recent review. We're sorry to hear that the absence of in-hotel breakfast was disappointing for you. We appreciate your feedback and apologize for any inconvenience caused. We're actively exploring ways to enhance our services and hope to welcome you back for an improved experience.

Thank you for sharing your experience! It's fantastic to hear that you found the rooms enjoyable and the staff friendly. The proximity to both the airport and casino must have added to the convenience and enjoyment of your stay. If there's anything else you'd like to know or share, feel free to reach out!

That's wonderful to hear! I'm glad the staff made your check-in and check-out experiences pleasant and helpful. If you need any more assistance or information, feel free to ask—I'm here to help!

Thank you for the rating. We hope to welcome you back soon for the chance to earn a perfect score

Thank you for the perfect rating! We hope to welcome you back soon.

I'm sorry to hear that you had a negative experience with the lady at the front desk. It's important for businesses to provide excellent customer service, and it can be frustrating when that doesn't happen. If you're comfortable, you might consider providing feedback to the business about your experience, as they may not be aware of the issue. Constructive feedback can help them improve their customer service and ensure that future customers have a better experience. Additionally, if you have any specific concerns or questions, feel free to share them, and I can offer some advice on how to address the situation or find a solution.

That's fantastic! I'm thrilled to hear that you're satisfied with your experience. If you have any questions, need assistance, or would like to share more feedback, please feel free to let me know. I'm here to help!

Thank you for your review! We're glad you found our place comfortable, and we appreciate your kind words about our friendly front desk staff. While we're sorry the King bed mattress wasn't exactly to your liking, we hope to have the opportunity to host you again in the future and provide an even more enjoyable stay.

We appreciate your feedback, and we're sorry to hear you had a negative experience. Your feedback helps us improve, and we value your input.

Thank you for the great rating. We hope to welcome you back soon!

We appreciate you taking the time to share your thoughts about your recent stay. We're delighted to hear that you found the breakfast option at Denny's, conveniently located across the parking lot, to your liking. Providing our guests with convenient dining choices is one of our priorities, and we're pleased that it added to your overall experience. Should you return to the area, we hope to have the opportunity to host you again.

Thank you for the feedback. It's great to hear that our location and services met your expectations. We're glad you found our proximity to the airport and the shuttle service convenient, and that the Denny's restaurant added to your overall experience. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Safe travels!

Thank you for your 8/10 rating. We're pleased you enjoyed our service and found your room comfortable. If you have any specific suggestions or concerns, please let us know. We value your feedback and look forward to welcoming you back.

Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed the room and amenities during your stay. However, we sincerely apologize for the minor service issue you encountered, being directed to an uncleaned room. This is not up to our usual standards, and we understand the inconvenience it must have caused you.We take your comments seriously, and we will use them to improve our procedures to ensure this doesn't happen in the future. Your comfort and satisfaction are essential to us, and we hope you'll consider giving us another opportunity to provide you with the exceptional service we aim to offer. If you choose to stay with us again, please feel free to reach out to our front desk for any special requests or assistance to make your stay even more enjoyable. Thank you for your understanding, and we look forward to welcoming you back.

Thank you so much for taking the time to appreciate our staff, especially Chloe and the helpful lady who assisted you to the airport. We're delighted to hear that they made your stay enjoyable. We apologize for any inconvenience with the snack computer but are glad you were able to resolve it. We look forward to welcoming you back on your next visit. Your kind words mean a lot to us!