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Reviews of Southampton Serviced Apartment

4 out of 5
Southampton Serviced Apartment
136 Bassett Avenue, Hampshire, Southampton, England

Reviews

8.4

Very good

Rating 10 - Excellent. 62 out of 148 reviews" "
Rating 8 - Good. 59 out of 148 reviews" "
Rating 6 - Okay. 20 out of 148 reviews" "
Rating 4 - Poor. 7 out of 148 reviews" "
Rating 2 - Terrible. 0 out of 148 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 4 nights in Feb 2024

8/10 Good

Hannah

Stayed 2 nights in Jan 2024

8/10 Good

Jervis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable apartment with lift and free parking
Stayed 2 nights in Dec 2023

8/10 Good

Chantelle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2023

8/10 Good

Simon

Stayed 2 nights in Sep 2023

10/10 Excellent

Joe

Stayed 2 nights in Sep 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great accomodation for the price, lots pf extras provided and comfortable beds. Quiet and safe area for a great nights sleep and communication was great from the hosts. Doors were a little awkward to open and lock but other than that it was a great stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Brian

Stayed 2 nights in Sep 2023

8/10 Good

Brian

Stayed 3 nights in Aug 2023

6/10 Okay

Sinan

Stayed 5 nights in Jul 2023

8/10 Good

Sue

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good, clean accommodation
Stayed 2 nights in Aug 2023

6/10 Okay

Maki

Stayed 2 nights in Jul 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, room comfort
Great Manager
THANK YOU, THANK YOU... Uber failed to pick us up so we missed our bus to Stanstead Airport. We had turned our key in and it was cold and rainy. We called the manager. He told us how to get back into the building, got us a ride the 120 miles to the airport and couldn't have been kinder. Not many people will go the extra mile as this man did.
Stayed 2 nights in May 2023

4/10 Poor

Susan

Disliked: Cleanliness
The mattress was not clean the location is on the main road and its noisy, dark and shady surrounded by big trees.
Stayed 3 nights in May 2023

8/10 Good

Diana

Stayed 17 nights in Mar 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful place to stay when visiting the University of Southampton. There are lovely walks in the area and lots of great places to eat. The apartments are safe, clean and well stocked. The people who manage the property are very professional and friendly.
Stayed 19 nights in Feb 2023

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, room comfort
Great apartment!
Had a great stay! Accommodation was modern, spacious, clean and had everything we needed. Loved the underfloor heating! Very cosy. Only a short distance to Southampton city centre, shops and restaurants.
Stayed 2 nights in Dec 2022

10/10 Excellent

Peter

Stayed 3 nights in Aug 2022

10/10 Excellent

Tracy

Stayed 2 nights in Jul 2022

6/10 Okay

Alex

Travelled with family and small children
Liked: Amenities
Spacious and quite, however, needs a refurb and some repair work doing around the place
Stayed 2 nights in Jun 2022

6/10 Okay

Miss Laura

Stayed 3 nights in Jun 2022

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, room comfort
Brilliant Value Stay
Lovely comfortable accommodation in great location. Parking was convenient. Communication was great. Hard to fault it really.
Stayed 2 nights in May 2022

10/10 Excellent

Leanne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was superb
Stayed 2 nights in Apr 2022

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, amenities
Located within walking distance of university of Southampton.
Stayed 2 nights in Feb 2022

8/10 Good

glyn, London

Liked: Cleanliness, amenities, property conditions & facilities
Its a nice property but unit I had seemed to be the smallest and not consistent with the headline pictures. It was however well equipped and maintained so overall comfortable. On the main No 1 bus route into city centre but no shops nearby. Happily stay there again
Stayed 4 nights in Dec 2021

8/10 Good

Jack C.

Liked: Cleanliness
Enjoyed it a lot.
Really good place to stay for a few nights had a really good time definitely will be back.
Stayed 2 nights in Dec 2021

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, room comfort
Nice large 2bed apartment. Only downside is the t.v reception not great channels kept cutting out.
Stayed 2 nights in Aug 2021

8/10 Good

Ben

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Take your own pillow
Communication was poor. No one answered the phone number given. Only one pillow available per person which was so flat and useless.had to fold up towels. Would suggest taking your own. The flat was clean and tidy.
Stayed 2 nights in Aug 2021

10/10 Excellent

Caroline

Stayed 3 nights in Aug 2021

10/10 Excellent

Tanya

Stayed 3 nights in Jul 2021

4/10 Poor

Nicola

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, room comfort
Really enjoyed our stay
We really enjoyed our stay here. The apartment was easily big enough for the 3 of us, comfortable and clean, with pretty much everything you need for self-catering. If I had to be picky, if you used both showers at the same time, 1 of the showers lost a bit of water pressure, but it was still enough to shower and just a very minor point and not a problem at all. Would definitely stay again
Stayed 2 nights in Jun 2021

10/10 Excellent

Chris

Stayed 2 nights in May 2021

10/10 Excellent

Matthew

Stayed 3 nights in May 2021

10/10 Excellent

M

Stayed 4 nights in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Apartment was nice but it is next to a busy road and very noisy. Also it was very light at night as teh blinds do not block out the street lights or bright lights from nearby buildings.
Stayed 6 nights in Apr 2021

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2020

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family apartment near the Uni
Good family apartment with kitchen near the University.
Stayed 6 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Great staff, awful mattresses and terrible wifi
The staff were great - accommodating with an extra parking space, responded to queries immediately and did everything they could to fix the issues we had. Cannot fault them. But unfortunately the Wifi was so weak I had to sit by the door of the 2nd appt I moved into to be able to get strong enough signal to do simple Google searches for work - pretty uncomfortable sitting on the floor (or in the small reception area) for 8hrs at a time during a week. The flats are ok, but really need a deep clean. Every spring in the mattresses in both flats I slept in could be felt when laying on the bed and in one appt they made such a noise when I turned over that they woke me up (appt 10). There were what looked like blood stains on the under-sheets. So despite the staff being great, I wouldn't able to recommend it and it's not that cheap either.
Stayed 10 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Good amount of space for a family with a toddler and baby. Plenty of towels and beds comfy. Not as clean as we would have liked and during our stay we couldnt keep it as clean as we would have liked as property didn’t have a dustpan and brush or anything to clean with. We had to ask the cleaners one morning for a brush as it was really needed with a toddler!! Kitchen has just the basics, only one small baking tray and no chopping board! Underfloor heating kept it very nice and warm.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Location and parking were good. It had what we needed but more effort could be put into cleaning the unit. There were small areas of mold in one of the bathrooms. Check in was easy and the lift mad it easy to get our luggage to the unit.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was light airy and spacious. Close to University so perfect for dropping son off to University.
Stayed 8 nights in Sep 2019

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good comfortable apartment
Straight forward check in - the apartment was good - a bit tatty, there was a leak in the en-suite shower and the size of the bathroom was too small - the bed was comfortable - kitchen had everything we needed -
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job!
The apartment was very well situated. Nice quiet area. The apartment was clean and tidy when we arrived. Booking into the apartment was easy and our stay hassle free. Not the biggest of apartments but we out most of the day so didn't mind too much. Plus i didn't complain - had i maybe i would get moved to a larger one so can't fault management on it. Only thing I'd say is bring a brush or mop as laminate got a bit dirty. Also i took a small picnic mat so my little one could play on the floor if she wanted.
Stayed 4 nights in Aug 2019

8/10 Good

Joanne, Hamilton,On

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Loved the location, the size of the property and the amenities in the apartment. Beds were nice and comfy. The bathrooms, especially the toilets could have been cleaner, they were black under the rims
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Well equipped property. Good location and easy and quick access.
Stayed 2 nights in Aug 2019

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Aug 2019