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Reviews of Mercure Sheffield St Paul's Hotel & Spa

4 out of 5
Mercure Sheffield St Paul's Hotel & Spa
119 Norfolk Street, Sheffield, England

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1002 reviews" "
Rating 8 - Good. 297 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 73 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Martin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed many time for the snooker at the crucible so it’s the perfect location. The spa and swimming pool are now not included as not part of hotel anymore. So not happy I wanted to have a quick swim and had to cough up £10 each day. The pool and changing rooms are looking very tired as is the seating area in the bar. A refurb is hopefully not far away. In general though it’s a nice hotel and would stay again
Stayed 5 nights in Apr 2024
Response from marie on 22 Apr 2024
Dear MartinThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield great to hear the location was ideal for you. I will pass your comments to the Spa Manager regarding the charge and the general cleanliness of the Spa.We hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from marie on 22 Apr 2024
Dear RichardThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield we hope you had an enjoyable stay and look forward to your returning in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Terrible

Joanna

Business traveller
Disliked: Staff & service, property conditions & facilities
I cannot review this property as, despite numerous confirmation bookings, they did not honour my reservation. Allegedly there were problems wtih some of the rooms, which they had ample opportunity to communicate to me prior to arrival but instead they waited until I arrived at 8pm, kept me hanging around for over an hour without any information, then told me to go to another hotel which they had booked which was a) vastly inferior quality and b) in a terrible location, when I had chosen the Mercure for its location. They arranged transport but no other recompense. They seemed unwilling to admit their problems and had no excuse for not notifying me of the issue in advance. Had they done so I would have cancelled the booking and left Sheffield earlier in the day. But at 8pm on arrival I had few options. Also, if they knew they had problems wiht the room before my arrival they could have arranged a solution ready for my arrival rather than having to ring round to find me a room at short notice. WHilst i accept problems happen their handling of it was inexcusable and unprofessional and thoughtless. I was considerably inconvenienced, they were disingenuous and uninformative and ill-prepared. I will never stay at a Mercure again.
Stayed 1 night in Apr 2024

8/10 Good

Oghenetega

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from marie on 22 Apr 2024
Dear GuestThank you for reviewing your recent stay with us at the Mercure Hotel in Sheffield. We hope you had a pleasant stay with us and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in Mar 2024
Response from marie on 22 Apr 2024
Dear EmmaThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield we hope you had a pleasant stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great service - especially reception!
Stayed 1 night in Mar 2024
Response from marie on 1 Apr 2024
Dear RichardThank you for rating your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from marie on 1 Apr 2024
Dear SimonThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value,good staff,clean and tidy,right in centre..all in all a great stay
Stayed 1 night in Mar 2024
Response from marie on 1 Apr 2024
Dear CarolynThank you for reviewing your recent stay with us at the Mercure Hotel in Sheffield great to hear you had an enjoyable stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last min booking. Very high class hotel in city centre. Nice quiet rooms but beds quite hard.
Stayed 1 night in Mar 2024
Response from marie on 25 Mar 2024
Dear DavidThank you for reviewing your recent stay with us at the Mercure Hotel and Spa. Great to hear you had a good stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Pamela, Whitby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for central Sheffield, steps away from the Lyceum and Crucible. Could not fault the room or the staff and a great breakfast. Certainly worth the reasonable room rate
Stayed 1 night in Mar 2024
Response from marie on 25 Mar 2024
Dear PamelaThank you for reviewing your recent stay with us at the Mercure Hotel and Spa Sheffield. Great to hear you had an enjoyable stay and the location was ideal for you. I will make sure your lovely comments are passed onto all the staff and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The House Keeper was amazing. Our room was fresh and clean every day.
Stayed 16 nights in Feb 2024
Response from marie on 5 Mar 2024
Dear LynThank you for reviewing your recent stay with us great to hear your room was to your liking and we hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2024
Response from marie on 5 Feb 2024
Dear SharleneThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from marie on 5 Feb 2024
Dear GraceThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had a lovely stay with us and we hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okay

Leon

Business traveller
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from marie on 5 Feb 2024
Dear LeonThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okay

Lucy May

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was lovely as usual. The only issue we had was ourTV didnt work. Someone tried to fix it without success. Thankfully we were out and not spending any time in the room.
Stayed 1 night in Jan 2024
Response from marie on 5 Feb 2024
Dear Lucy MayThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had a lovely stay please accept our apologies for the TV not working i will report this to the maintenance team for them to investigate the problem. We look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location for the centre of Sheffield. The tram to the Sheffield Arena is a ten minute walk away. The breakfast was quite good. Not so many channels on the TV though. The Ego restaurant next door is very good.
Stayed 2 nights in Jan 2024
Response from marie on 5 Feb 2024
Dear BrianThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear the location was ideal for you and you had an enjoyable stay and we look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Ming Kai

Stayed 5 nights in Jan 2024
Response from marie on 25 Mar 2024
Dear Ming KaiThank you for rating your recent stay with us at the Mercure Hotel and Spa Sheffield we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Terrible

Gurdeep

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. The rest terrible. The checkin was bad as the receptionist kept me waiting, not even acknowledging me. The hotel offers a discount for a nearby park. Which you only find out after you have parked your as the discount is shown at the reception desk. I don’t understand this. The final nail in the coffin was the mattress in the room. It was terrible for a high quality hotel, the matters was of a very poor standard.
Stayed 1 night in Jan 2024

10/10 Excellent

Carl

Stayed 1 night in Jan 2024
Response from marie on 5 Feb 2024
Dear CarlThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from marie on 5 Feb 2024
Dear LisaThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from marie on 5 Feb 2024
Dear JessicaThank you for rating you recent stay with us at the Mercure Hotel in Sheffield we hope you had a wonderful stay with us and look forward to welcoming you back to the hotel in the near future.Your SincerelyMercure Hotel and SpaSheffield

8/10 Good

ROBERT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from marie on 22 Jan 2024
Dear RobertThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from marie on 22 Jan 2024
Dear sir/madamThank you for rating your recent stay with us at the Mercure Hotel in Sheffield we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from marie on 22 Jan 2024
Dear DarrenThank you for rating your recent stay with us at the Mercure Hotel Sheffield. We hope you had an enjoyable stay with us and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
The stay was for a weekend conference. The staff were so welcoming and helpful. The rooms were clean and the food was delicious.
Stayed 2 nights in Jan 2024
Response from marie on 22 Jan 2024
Dear TracyThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield great to hear you had a great weekend and the room and food were to your satisfaction. We look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from marie on 22 Jan 2024
Dear CharlieThank you for rating your recent stay with us at the Mercure Hotel Sheffield. We hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Fin

Liked: Cleanliness, staff & service, property conditions & facilities
Mercure St Paul’s, Sheffield review
It was a very nice hotel, clean, modern, welcoming etc etc and made us feel exceptional really enjoyed the bar and the pool area as well. It was an amazing time the only downside is our room didn’t have climate control but when flagged up they offered to swap us room to a different one that had this.
Stayed 2 nights in Jan 2024
Response from marie on 15 Jan 2024
Dear FinnThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had a lovely stay and you were made to feel very welcoming, we hope to welcoming you back to the hotel in the near future.Yours sincerely Mercure Hotel and spaSheffield

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from marie on 15 Jan 2024
Dear sir/madamThank you for rating your recent stay with us at the Mercure Hotel and spa we are pleased you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Terrible

Lucy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Good location and great view from the large room staff friendly . Room seemed dated and pool and spa felt not clean disappointed as that’s why we went to that hotel .
Stayed 1 night in Jan 2024
Response from marie on 15 Jan 2024
Dear LucyThank you for reviewing your recent stay with us at the Mercure Hotel please accept our apologies for the Spa and the room you stayed in I will pass these comments onto the relevant departments for them to look into. We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and spaSheffield

8/10 Good

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
The whole staff team are a credit to the hotel and go above and beyond the call of duty. The room was great bar the very strange noise that kept me awake all night. Food was lovely as is the pool which the kids absolutely loved.
Stayed 2 nights in Jan 2024
Response from marie on 9 Jan 2024
Dear LornaThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had an enjoyable stay and I will pass your lovely comments onto the staff. We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and SpaShefield

8/10 Good

Debra

Stayed 1 night in Jan 2024
Response from marie on 9 Jan 2024
Dear DebraThank you for rating your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Leslie

Stayed 1 night in Jan 2024
Response from marie on 5 Feb 2024
Dear LeslieThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
On 5th floor near lift which we could hear all the time and early in morning.
Stayed 2 nights in Jan 2024
Response from marie on 9 Jan 2024
Dear KarenThank you for taking the time to tell us about your recent stay with us at the Mercure Hotel and Spa. On you next visit with us please request a quite room away from lifts and we will try our best to accommodate this.We hope to see you in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okay

Jiang

Stayed 1 night in Jan 2024
Response from marie on 9 Jan 2024
Dear JiangThank you for rating your recent stay with us at the Mercure Hotel and Spa, we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel ad SpaSheffield

10/10 Excellent

TRACY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel in Sheffield
My favourite hotel in Sheffield. I have stayed here 4 times now and it never disappoints. Staff are always friendly and rooms are very spacious
Stayed 1 night in Jan 2024
Response from marie on 9 Jan 2024
Dear TracyThank you for reviewing your recent stay with us at the Mercure Hotel and Spa so pleased you had an enjoyable stay and I will pass your lovely comments onto the staff and look forward to seeing you in the near future.Yours sincerelyMercure Hotel ad SpaSheffield

10/10 Excellent

Amanda

Stayed 3 nights in Dec 2023
Response from marie on 9 Jan 2024
Dear AmandaThankyou for rating your recent stay with us at the Mercure Hotel and Spa.We hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerleyMercure Hotel and SpaSheffield

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff make this hotel stay the best!
A friendly welcome, excellent customer service from EVERY Department Refreshing to see a whole hotel's Team full of helpful friendly professional people, a credit to the company & made our festive break special Thank You again for everything!
Stayed 3 nights in Dec 2023
Response from marie on 5 Feb 2024
Dear MarkThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had a lovely stay with us and I will pass you lovely comments onto all the staff and we hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the carpet in bedroom 414 needs cleaning or a new one.
Stayed 4 nights in Dec 2023
Response from marie on 3 Jan 2024
Dear StephenThank you for your comments after you recent stay with us I will pass your comments on to housekeeping regarding the carpet in room 414 thank toy for bringing it to our attention. We hope you will visit the hotel in the near future.Your sincerelyMercure Hotel and SpaSheffield

8/10 Good

NATHAN

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service
The view from my room was amazing overlooking the town common area, which at the time we stayed was centre peace for the Xmas Market.
Stayed 3 nights in Dec 2023
Response from marie on 3 Jan 2024
Dear NathanThank you for reviewing your recent stay with us at the Mercure Hotel and Spa. Great to hear you had a lovely stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
So near
Great location, great staff. Very uncomfortable bed’s& pillows
Stayed 1 night in Dec 2023
Response from marie on 3 Jan 2024
Dear StevenThank you for reviewing your recent stay with us and great to hear you had an enjoyable stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been coming to this hotel for 3 years at Xmas time and never had a bad time the bar area is ready for a revamp in my opinion but still a good hotel
Stayed 1 night in Dec 2023
Response from marie on 3 Jan 2024
Dear JosephThank you for your lovely comment regarding your recent stay with us at the Mercure Hotel and Spa so pleased you had an enjoyable stay with us and look forward to you returning to us in the future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okay

Maleka

Stayed 3 nights in Dec 2023
Response from marie on 3 Jan 2024
Dear MalekaThank you for rating your recent stay with us at the Mercure Hotel and Spa. We hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from marie on 3 Jan 2024
Dear LiamThank you for rating your recent stay with us at the Mercure Hotel and Spa. We hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Terrible

Kerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a upgraded room was terrible doors smashed
Stayed 1 night in Dec 2023
Response from marie on 3 Jan 2024
Dear KerryThank you for reviewing you recent stay with us and please accept my apologies regarding the smashed doors I will report this to our maintenance team. We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Terrible

Jack

Stayed 1 night in Dec 2023
Response from marie on 3 Jan 2024
Dear JackThank you for rating your recent stay with us we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffeild

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from marie on 3 Jan 2024
Dear IanThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Recommended
Ideally placed in Sheffield city centre for theatres, City Hall and shopping. A lovely hotel, the staff are welcoming and friendly. The decor could do with some updating and is a bit tired in places. Our only negative was that when we went for breakfast at 9 oclock there wasn't much left at the hot food counter, we had to wait for a few minutes for some items to be replenished and some items had run out altogether. Even so, i wouldn't hesitate to return here.
Stayed 1 night in Dec 2023
Response from marie on 3 Jan 2024
Dear Elizabeth Thank you for reviewing your recent stay with us at the Mercure Hotel and Spa and great to hear you had an enjoyable stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from marie on 3 Jan 2024
Dear sir/madamThank you for rating your recent stay with us at the Mercure Hotel and Spa. We hope you had an enjoyable stay with us and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Ian

Travelled with family
Liked: Room comfort
Silverfish?
Stayed in the hotel a few times, but it is getting tatty which is worrying when they will have big competition in 2024 when raddison opens. You dont want to see skirting boards hanging off and silverfish in a hotel of that grade
Stayed 1 night in Dec 2023
Response from marie on 3 Jan 2024
Dear IanThank you for reviewing your recent stay with us at the Mercure Hotel and Spa. Sorry to hear you had some issues with your room i will report this to maintenance for them to investigate. We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from marie on 3 Jan 2024
Dear SharonThank you for rating your recent stay with us we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield