Outdoor pool, pool umbrellas, pool loungers

Reviews of Hotel Minerva

4 out of 5
Hotel Minerva
Via Capo, 30, Sorrento

Reviews

9.6

Exceptional

Rating 10 - Excellent. 89 out of 111 reviews" "
Rating 8 - Good. 20 out of 111 reviews" "
Rating 6 - Okay. 2 out of 111 reviews" "
Rating 4 - Poor. 0 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
Beautiful views from the hotel...loved the location! Service was great, especially at the Bar and Restaurant.
Stayed 3 nights in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Unique Layout with beautiful views, walk into town is easy breezy, walk back is a bit of a chore. Complimentary breakfast is very very good. Pool overlooking ocean is very nice however weather was not on our side to enjoy a swim. Highly recommend staying here price is reasonable as well.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 4 nights in Aug 2023

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Hotel Minerva. The property is beautiful and the views are stunning. We felt like we were staying at an all inclusive resort. The staff was so nice and helpful, especially the lead host during the breakfast service. The pool and lounge area were a highlight for us and a nice way to relax in the heat. For some reason when we arrived to check in our expedia reservation did not show up for them but they did not question us and provided up with a beautiful room with a large patio overlooking the ocean. The hotel is about a 15 minute walk from the centre of Sorrento but it was a nice walk down hill along the busy highway. Overall we had the best stay at Hotel Minerva and will recommend this hotel to others!
Stayed 3 nights in Aug 2023

10/10 Excellent

Karima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the views spectacular. Most of the staff were great, especially at the pool. It is about a 20 min walk to the town center. It’s hard to walk back up in the heat, and taxi’s will charge you a lot for a ride. Better off taking a bus.
Stayed 3 nights in Jul 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Minerva. Sorrento
Wonderful experience - like living in a postcode. Maître d’ Ninno is an incredible asset to the hotel, so friendly warm and professional. Hotel has so much character it was beautiful to see and experience.
Stayed 4 nights in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

John G

Liked: Staff & service, property conditions & facilities
Molte bene, grazie
We had a great holiday based at The Minerva. The hotel may be one of the older hotels in Sorrento but the standard of accommodation was excellent, topped off with an exceptional view over Sorrento, Naples Bay and Vesuvius. Best of all was the excellent service provided by the hotel staff, with everyone from the cleaners, waiters and reception staff happy to help with our attempts at basic Italian phrases. We can happily say our stay was Molte Bene. Grazie.
Stayed 7 nights in Oct 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel made us ever welcome from the beginning we had booked tours with another company but they still tried to see if they could get us collected from the hotel. If I was going again I book everything through the hotel. The staff were lovely to deal with
Stayed 7 nights in Aug 2022

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorrento coastline
Room with a view
Stayed 3 nights in Apr 2022

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking hotel
This hotel is an absolute dream. Friendly and helpful staff, great location, breathtaking views of the coast, spacious rooms and balconies, amazing food with a great selection and walking distance to the city centre. The pool area is also very spacious with lots of seating available.
Stayed 3 nights in Sep 2021

10/10 Excellent

ENRICO P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel service around Sorrento. Great food as well. The view from my room was awesome. Great location close to everywhere. 5 min walking to the historic site and 6 min to the beach..
Stayed 3 nights in Oct 2021

10/10 Excellent

Reza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with great views of the sea. Great breakfast and very courteous staff. We did, however, have a problem regarding parking. We rented a car and went straight from the airport to the hotel. Their valet parked it. When we retrieved it the next morning there was a dent on the front fender that wasn’t there before. When we said something to management they adamantly denied responsibility. Luckily for me they had security cameras on, and after I asked them to review the video we never heard another denial. Disappointing in an otherwise lovely stay.
Stayed 4 nights in Sep 2021

6/10 Okay

saher

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel offers a very nice view of the sea at a good price, at least relatively speaking. Included daily breakfast is good but needs more daily variety. Air conditioning was weak, and the thermostat in your room doesn’t really change anything, when I called them about it, they said they will set it at a lower temperature on their end!! I’ve never been to a hotel that you can’t choose you own desired temp!! And even after they changed it, it took several hours to get the temp of the room down. You get one room key card and it needs to be inserted into a slot inside the room for the AC to work. If you open the balcony door or leave the hotel with the key, AC stops automatically and then when you come back, you have to wait again for the weak AC to get the temp down. It was a significant inconvenience. Also you have to walk 10 minutes each way to get to the main Sorrento street where all restaurants and bars are. It’s not a bad hotel but the AC issue and location will make me hesitate to book here again.
Stayed 5 nights in Sep 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An exquisite experience
A stunning hotel with breathtaking views of the coast, from every aspect of the hotel, the room, the restaurant and the pool. The food in the restaurant was excellent and the service from the waiters was top class. Nino was particularly passionate, charming and friendly as he talked though the menu and served us through our stay. The rooms are dated but for me this add to the charm of the hotel and the view from the balcony more than makes up for it.
Stayed 3 nights in Sep 2021

10/10 Excellent

Janene C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with an amazing view!
Everything about the Hotel Minerva was outstanding! We had a room on the 5th floor with a spectacular view. The daily included breakfast was very good. Eggs made to order and lots of choices, including gluten-free for me. We also had dinner there one night, and the food was excellent, made even better by the amazing view. staff was personable and attentive. The hotel is a 15 minute walk downhill to the city center. But of course that means uphill for the return, but not that bad, or taxis are readily available. My only suggestion for improvement would be a shuttle perhaps twice a day. The rooftop pool was an added plus, again with a wonderful view. We have been to Sorrento several times, but this was our first stay at the Hotel Minerva. When we return, we will return to the Minerva.
The view from our room.
Stayed 3 nights in Aug 2021

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Absolutely loved this hotel. The views are breathtaking and the staff is professional, friendly and extremely helpful. As soon as we left we wanted to return.
Stayed 4 nights in Aug 2021

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could live here
I could live in this hotel! View is spectacular, the service incredible, especially the food. The staff were so great and helpful.
Stayed 3 nights in Aug 2021

10/10 Excellent

Sabdiel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place have a wonderful view!
Great view, great location for those who wants a peaceful place to stay. Good service I recommend this place close eyes.
Stayed 2 nights in Jul 2021

10/10 Excellent

Yizhak

Liked: Cleanliness, staff & service, room comfort
Great seaview hotel
Pros: 1. Absolutely brilliant view over Sorrento bay. The spectacular curvature of the shoreline unfolds in front of the hotel. Definitely, if you stay at the seaview rooms. 2. Balcony is a great addition to the seaview rooms, you can contemplate the landscape with a glass of a great wine 3. Bed was of a good quality, feeling rest after sleeping on it 4. Bathtub 5. Nice room design creates a pleasant atmosphere 6. Spacious room 7. Roof terrace restaurant with even better view and polite service staff with avaliable lunch and dinner 8. Descent breakfast 9.Rooftop pool 10. Free parking 11. Easy walking distace to the touristic areas of the city 12. Helpful staff 13. The hotel is not cheap, but stay there deserve every euro spent Cons: 1. No bathrobes and no slippers 2. Minibar almost empty, only a bottle of still and a bottle of sparkling water 3. Reception on the 5th floor and no official stopping near the hotel, so if you arrived on car, you should leave it on emergency stopping and start to look for check in 4. No coffee and tea packs in the room for quick preparation, although e-kettle is in there 5. Upper pool is backlocated on the rooftop, it would be great to move to the front creating a feeling of "infinite" pool over the seaview through transparent railing 6. Parking is free, but valley so you have request for the car half an hour prior takung off.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staff and housekeeping staff were very kind and patient. We also appreciated the advice and service from the concierge. We were delighted with the cleanliness and the view from our room. The bed was comfortable and Hotel Minerva proved to be a wonderful place to rest and recharge as we explored the beautiful area in and around Sorrento.
Stayed 4 nights in Jul 2021

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Jun 2021

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Sorrento Hotel!
Great view of the ocean from hotel and close enough to town that you can walk there, eat a lot and walk back to burn off some calories. Excellent service and nice breakfast.
Stayed 3 nights in Nov 2019

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, outstanding views of the sea, Very helpful staff, buffet breakfast good.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I have ever stayed, the staff is the best ever
Stayed 4 nights in Nov 2019

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Hotel Minvera was amazing - with special thanks to Nello who arranged our transfers to and from Naples airport without a hitch - we had a great room with amazing sea views -our only complaint would be that we be a couple of floors higher away from the ground noise - it was close to Sorrento With a 15minute walk. Overall we would stay there again
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, good food and bar and friendly helpful staff.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
A fantastic place to stay! The hotel was well positioned with fabulous views. The staff and facilities were great. We would certainly recommend the Minerva to family and friends. Thank you for a fantastic visit!
Stayed 7 nights in Aug 2019

10/10 Excellent

DS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a wonderful view of the ocean and the rooms are spacious and well appointed. Some of the rooms are located in a different part of the hotel and you have to go up to the reception area and then down to your room. The pool on the roof is really nice. The breakfast had normal breakfast items, cereal, yogurt, cheese, meat, bread, pastries, etc. and you could order eggs.
Stayed 3 nights in May 2019

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff but internet was super slow. But the view from our room is amazing
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Beautiful view from the balcony. Great breakfast and dinner dishes are so delicious! Very attentive service at the restaurant! Very reasonable pricing for dinner. Highly recommend! The bell captain is so helpful. The room is spacious, however, renovation is needed as the furniture and bathroom equipment are a bit dated.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A woed of warning. The garage is the size of mine and they try and fit 8 cars in there. Plus the door is usually closed and you will drive right by it. Plus there is no where to pull over. They comped my parking fee so im happy with them. Room was surprisingly insulated from car noise and morning light. Room was clean. Pillows were flat. Had a fridge. But it was under the safe and could cook your electronics. Not too far to walk to town and port. Toilet sometimes smelled of sewage. Not sure why it did only some times. Heater worked. Good hot water.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018

10/10 Excellent

Mike, Green Bay , Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Nino in restaurant was great Pool was wonderful fantastic view
Stayed 3 nights in Sep 2018

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views
You can’t beat the views from this hotel!! It’s a lovely hotel that has so much charm and great service. It’s not your typical chain hotel. I wouldn’t hesitate to recommend it.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is positively stunning! The views are outstanding and the property itself is so beautiful. So much thought and care has gone into the aesthetics and the staff are lovely. The pool is beautiful and the food and drinks are very well priced. Breakfast is served buffet style in the restaurant every morning and we were always provided a table overlooking the sea. They sometimes bring in a piano player in the evenings on the terrace, which was lovely. Overall, excellent hotel. Highly recommend!
Stayed 3 nights in Jul 2018

8/10 Good

Jamie, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband & I loved this hotel! Our room was much bigger than any others we stayed in during our stay in Italy. Sea view was amazing! It was about a 10 min walk into Piazza Tasso. Breakfast was very good and had many options. Pool area was great and had an amazing view. We ate a delicious lunch while at the pool. The only complaint is that one afternoon we got back to the room a little later than usual and didn’t feel like showering, getting ready, & going back out for dinner, so we had planned to stay in and order room service. Dinner is served 7-9PM in the hotel restaurant. My husband called @8:30 and we were told the kitchen was closed. Other than that, it was a wonderful hotel and we would definitely stay here again!
Stayed 3 nights in Jul 2018

10/10 Excellent

Rhonda, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return!
We followed Rick Steve's advice and are happy we did! We spent a week here for our 30th anniversary. We were welcomed to our very spacious suite (#609) with a bottle of sparkling wine and fresh fruit to celebrate our anniversary. The large corner terrace featured a table and 4 chairs plus 2 lounge to soak up the sun. The views of Sorrento and Mt. Vesuvius from the terrace are breathtaking. The bed is firm with no joiner when pushed together for a king size, but we still slept well and there was plenty of storage. Breakfast is included (half board) and is quite adequate. The highlight of the hotel, other than the view) is the large rooftop pool and terrace, complete with a bar and nice cafe (I recommend the Greek salad). Stefano is the main server at the pool and took great care of us, even recommending a great local restaurant and securing reservations for us. Only a 15 minute stroll to many shops and restaurants, I highly recommend this hotel.
Stayed 7 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxing place to stay in Sorrento
Great hotel! Rooms are a little dated but clean and well kept. Excellent service from the staff and the views from the rooms and roof were amazing. The breakfast spread was awesome as well. If you’re ok with being a 15 minutes walk from downtown it’s well worth it for a relaxing stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three beautiful nights in Sorrento. The hotel has amazing views and love the location. A short walk into town
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view
This hotel is lovely and has a wonderful view of the Mediterranean and Mt. Vesuvius. Very clean and beautiful. Nice walk to downtown. Terrible cappuccino.
Stayed 3 nights in Apr 2018

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous views a short walk out of town
Fantastic location. We were upgraded on checkin to balcony sea view room -a very spacious room overlooking Bay of Naples , Vesuvius and Sorrento. Breakfast service and choice in restaurant ( with more great views) was excellent. 15 minute walk into centre of town was easy. We ate in town 3 nights ( huge choice of restaurants and opportunity to watch Easter ( Good Friday ) processions. Ate at hotel restaurant last night - fabulous food too. Bus stop just outside hotel for buses to/ from Amalfi/ Positano ( but we walked into town to get bus to be sure of getting seat) on way back tho was nice to get off right outside hotel. Only minor downside - can not make tea/ coffee in room. Had to search for Barman and pay 2.50 each time wanted cup of tea outside breakfast hours.

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slice of heaven
The hotel is in a great position with fantastic views. The staff are very friendly and helpful. I would stay there again!
Stayed 3 nights in Nov 2017

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Hotel Minerva for three nights. The hotel is a short walk from center city ($20 taxi from train station if you have several luggage), but manageable walk to local sights. Our room was very adequate with a SPECTACULAR view. We dined at the restaurant twice and were NOT disappointed. Buffet breakfast was very good with attentive service. Our visit was in early November and tourist season was over. Therefore, we experienced a very quiet visit which we enjoyed. We would recommend this hotel. Wi-Fi good.
Stayed 3 nights in Nov 2017

10/10 Excellent

Nicki , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, staff and service perfect
This is a gorgeous, individual hotel - lovely rooms and public areas. Amazing terrace area and dining areas, with beautiful views. Lovely food with a wide choice. The staff were friendly, helpful, very smart, and couldn't do enough to help with anything we asked.
Stayed 4 nights in Aug 2017

10/10 Excellent

Diana, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday with 11-year-old
Nice hotel; great staff. Wonderful views of the Bay of Naples. Short walk into centre of town and public transport links. We stayed a week and did not tire of the hotel. Nice breakfast, too! Plenty to do in the area. We alternated trips out with "rest days" in Sorrento going to the beach, round the town, the hotel pool. Only minor downside - we had a second-floor room so there was a fair amount of traffic noise - we didn't use the balcony as much as we would have done on a higher floor (5th floor restaurant terrace was really quiet by comparison). This is a small niggle and beyond the control of the hotel
Stayed 7 nights in Jul 2017