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Reviews of Nordic Lodge

2.5 out of 5
Nordic Lodge
2721 Nordic Drive, Sister Bay, WI

Reviews

8.2

Very good

Rating 10 - Excellent. 113 out of 315 reviews" "
Rating 8 - Good. 132 out of 315 reviews" "
Rating 6 - Okay. 47 out of 315 reviews" "
Rating 4 - Poor. 17 out of 315 reviews" "
Rating 2 - Terrible. 6 out of 315 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lodge is absolutely 💯 cut.. little old but very well kept. It’s not a huge place and cost is little higher but was and excellent stay.. Gail is the best, and we will be going back again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

NORBERT

Liked: Cleanliness
Stayed 2 nights in Sep 2023

4/10 Poor

Deborah

Disliked: Staff & service, property conditions & facilities
Very disappointed
The bathroom was very small. They lock the door to the main entrance after 8pm and are supposed to give you a key for it. (They still use regular keys instead of a key card). But they gave us the wrong key and we didn’t know it until we were locked out of the building after 8pm. They do not have a night attendant or any employee on site after 8pm so we had to wait outside until another guest came back to the motel and they kindly let us in. The next day we went to leave through the back entrance and discovered that door is broken. The door knob and lock was actually taped up with duct tape. The continental breakfast was terrible. It is in the very tiny main lobby and has only one very tiny table with 2 chairs. You have to either eat in your room or eat outside. There is only one mini size microwave. We waited in line for 15 minutes to use the microwave (even though there was only 4 people ahead of us) and then decided to just skip it and only took a yogurt Then take it back to the room to eat it only to discover it was expired. Also the ice machine was broken. Overall awful experience and will not go back there again.
Stayed 2 nights in Sep 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This property was very convenient for our trip to Sister Bay. The pool and hot tub were well maintained and enjoyable. Front desk staff were seldomly around and with no phone in our room to contact them, my grand daughter was not able to get an extra pillow. Also, didn't seem to responsive when I informed them that the coffee carafe was empty at the continental breakfast.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No exceptions to breakfast hours of 8 to 10 am.
Front desk staff was not accommodating in any way, when asked to get a few breakfast items from the locked cooler the night before, as we would be leaving at 6:30 am for the Peninsula Fall Century bike ride. We were repeatedly told breakfast is from 8 to 10 am and no, we could not get a yogurt or any other packaged item. Staff unfriendly and unhelpful.
Stayed 2 nights in Sep 2023

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, staff & service
Just okay, but won’t be back.
Had a good stay at this hotel. It is clean and the staff is very friendly. The breakfast did not accommodate any type of food allergies and they only had black tea. The front desk has sparse coverage.
Stayed 4 nights in Aug 2023

8/10 Good

Penny

Stayed 3 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service
Never book at Nordic
Horrible experience. We drove 4.5 hours up to find out that they over booked our room. The receptionist was the worst encounter i have ever had. She was not helpful flipped her screen over to "look for myself" that she did not have my reservation. Did not try to help find me another room somewhere else. Was so rude
Stayed 2 nights in Aug 2023

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experince ever. Dont stay here
Probably the worst experience Ive ever had with a hotel ever. No employees on the property whatsoever to help us check in. The "emergency after hours 800 number" they have posted for "late arrivals" is not a valid number and goes to another resort. No one was answering calls. Othrt guests were also stranded and needdd help. When I was finally able to check in I did not receive the room I requested and paid for. Room was dingy. No room service due to "Covid and to keep prices down"?? I have never heard of this. This trip was for our anniversary and was a huge let down. Will never stay here again
Stayed 2 nights in Aug 2023

6/10 Okay

Brian

Disliked: Property conditions & facilities
Pretty run down and outdated. The pool and hot top were not very inviting, and for the price of the stay, I don't feel it was worth it.
Stayed 2 nights in Aug 2023

4/10 Poor

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities
Unclean, dark
Stayed 3 nights in Jul 2023

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness
Conveniently located between Ephraim and Sister Bay. More rustic than expected. Staff tried to close the pool/whirlpool well before posted times each night. No elevator, so be ready to carry bags up the stairs.
Stayed 4 nights in Jul 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, room comfort
Room good security not so much.
The room was recently remodeled and the bathroom and bed was good. Nice pillow and sheets. However both doors had this weird loop as an extra security measure that didn’t make us feel good about the locks. There was a door from the hallway and one from the outside deck. When we got there the back door was wide open. Also the back hallway door was taped so it didn’t lock and the tape was painted over so it was there for a long time. Not secure at all. I would have preferred a refund to go somewhere else but the room was not refundable.
Stayed 3 nights in Jul 2023

10/10 Excellent

Crystela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy and cute. Breakfast is a bit unique but plenty of options and still delicious. The pool had a few buggies hangin around but i lived. And the whirlpool was relaxing but was hard to find a time when so many ppl weren’t taking it up. Overall convenient for traveling in the local area. Would def recommend.
Stayed 3 nights in Jul 2023

4/10 Poor

Edward, Wauwatosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Indoor Pool and hot tub! Quiet
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2023

2/10 Terrible

DAVID

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place
called to cancel due to wrong booking date, and staff never cancelled, gave me the run-around, said a manager would call me back. They never did. I contacted them from their website, called them daily and still no calls back. Then on the day I was supposed to check in, I get a call back from another person who said again a manager would have to call me back, never did. Dishonest and deceptive operation. Can not recommend.
Stayed 2 nights in Jul 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well cared for and the was very friendly.
Stayed 2 nights in Jul 2023

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool, hot tub, and fire pits were very nice.
Stayed 2 nights in Jun 2023

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
I have been waiting to stay at this hotel since I was a child. From the road it looks very charming but the interior is dated, musty, and dark. The bed was pretty comfortable and the linens were clean so that is a plus. I won't rule out staying here again, but I will know better what to expect.
Stayed 4 nights in Jun 2023

10/10 Excellent

Hannah

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Amazing stay that was perfect for a weekend getaway. Wonderful staff and excellent shower and wifi. Would definitely stay here again!!
Stayed 3 nights in Jun 2023

8/10 Good

Erin

Stayed 2 nights in Jun 2023

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful flower garden. Staff was super nice.
Stayed 2 nights in Jun 2023

2/10 Terrible

Shannon

Disliked: Cleanliness, property conditions & facilities, room comfort
The carpet was dirty , not even vacuumed in the room , the sheet was on the bed inside out and someone was smoking outside our window . The hotel is definately in need of some tlc . The refrigerator roared all night lon in the room . In the morning the regular coffee was empty at 7:30 am . The person on duty was in pajama bottoms .
Stayed 2 nights in May 2023

6/10 Okay

Alan

Liked: Staff & service
Dated rooms
The staff of two were friendly and helpful, but the room was dated. It was kind of dark and you had three seperate keys to fumble with, one for the room and two more for the front door and lobby after hours. They should be replaced with a single card. Also there were no USB portals so you could not charge your cell phone or any other devices you may have such as tooth brush and electric razor. It was okay for a two day stay but in the future I would spend a bit more to get a more modern place.
Stayed 2 nights in May 2023

4/10 Poor

Jeanine

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

jodi

Liked: Room comfort
Works but needs help
The stay was acceptable for the price. Could be cleaner, needs a little maintenance also in loose door handles and sagging bathroom door that wouldn't close. Also AC kept clicking on/off after it ran a while. TV speaker was poor after TV was on a while. Also ask for 2 additional towels after first night, Was told they were out and the company would be bring any till Sunday afternoon. Could be nice with some effort but will go elsewhere next year. Only 2 hour breakfast time. Shower was good and bed was comfortable. Location was good.
Stayed 2 nights in Oct 2022

4/10 Poor

Susan

Travelled with group
Disliked: Staff & service, property conditions & facilities
outdated, overpriced, no elevator
Nordic Lodge is a below average property. There is no elevator, which could be a problem for some guests. The furnishings and decor are outdated. There are signs in the pool area not to touch/ attempt to open windows ( they looked like they would fall apart if this was attempted) Breakfast is meager, and there are only 2 small tables in the tiny area near check-in desk. No microwave to heat up sandwiches, only old toaster oven. Coffee was good There is a nice hot tub and pool area Staff seemed very disinterested in assisting guests. One attendant was facing other way while on obvious personal phone call when we wanted to ask questions. The bed and room were fairly comfortable. The bathroom was very small, and the door would not close. Heater in room was very loud, and guests next door could easily be heard throughout stay. Disappointing stay at almost 200/night. Would not return
Stayed 2 nights in Oct 2022

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nordic Lodge is in a great location, close to Sister Bay, Ephraim, and Fish Creek. It is not a fancy or luxurious hotel but does have breakfast, a swimming pool, and hot tub. Most importantly to me, the bed was comfortable and the location quiet.
Stayed 2 nights in Oct 2022

8/10 Good

David

Stayed 2 nights in Oct 2022

8/10 Good

scott

Stayed 2 nights in Oct 2022

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds
Stayed 3 nights in Oct 2022

8/10 Good

Rich

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Read several negative reviews but in my opinion, a lot of people are expecting too much from a 2 Star hotel. Sure, this place could use some updates but overall the room was very clean and the area felt safe and that is our main concerns. We have stayed at four and five star hotels and Airbnb's that were dirtier.
Stayed 2 nights in Oct 2022

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
we had nice clean rooms and RON was easy to visit with and wanted to keep this place nice
Stayed 4 nights in Oct 2022

10/10 Excellent

Paul

Stayed 2 nights in Sep 2022

8/10 Good

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s tucked back in a little bit, there was a balcony, places to have a little bonfire outside to relax at the end of the night, grills were available for use and the staff was really friendly
Stayed 2 nights in Sep 2022

4/10 Poor

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Jacob, Muskego

Travelled with partner
Liked: Cleanliness
this is an older property, with a worn carpet, no elevator; ok nothing wrong, but old
Stayed 3 nights in Sep 2022

6/10 Okay

Carrie

Travelled with partner
Liked: Cleanliness
Although we were grateful for the location, our stay at Nordic Lodge was just ok. The rooms were quite clean, loved the patio off the room, but the worn paint, aging facilities, and unkempt lawn equipment made our stay just ok.
Stayed 2 nights in Sep 2022

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The king-sized bed was comfortable.
Stayed 2 nights in Sep 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay and liked the location. We would stay there again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locstion was great. Facility was older but clean.would stay again.
Stayed 2 nights in Sep 2022

8/10 Good

Marci

Stayed 2 nights in Sep 2022