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Reviews of Citadines Science Park Singapore

3 out of 5
Citadines Science Park Singapore
7 Science Park Drive, Singapore

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

10/10

Cleanliness

6.0/10

Amenities

10/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Edmund

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We did not enjoy the stay .. no dining no cafe.. expected to walk out into the rain and head down the road.. this site should clearly designate this lack of facilities...
Stayed 1 night in May 2024
Response from With Sincere Apologies on 23 May 2024
Dear Edmund, --Greetings from Citadines Science Park Singapore. --Thank you for giving us the pleasure and privilege of hosting you and your lovely partner at The Ascott Limited's newest serviced residence in Singapore. –We are disheartened to learn you and your partner did not fully enjoy your overnight stay with us due to the lack of dining options in the area and the absence of a restaurant at our serviced residence, and we apologise for the disappointment and inconvenience caused to you. --Please allow us to share that we are currently in discussion with a few food and beverage service providers who have expressed interest in renting the space at the property for their restaurant, and we sincerely hope that the successful restaurant operators will finalize their plans and commence operations at our serviced residence soon. –All of us have truly enjoyed being of service to you and your lovely partner, and we earnestly hope to welcome you back. --We are at your service, and we wish both of you well. --Kind regards, --The management of Citadines Science Park Singapore

10/10 Excellent

Gisela

Liked: Cleanliness, property conditions & facilities
Very new, very clean
Stayed 6 nights in Apr 2024
Response from With Heartfelt Appreciation on 16 Apr 2024
Dear Gisela, --Greetings! Thank you for awarding a perfect rated for your recent 6 nights stay at our serviced residence. –We are thrilled to learn you had a great stay with us, and you like the ambiance and cleanliness of our apartments and facilities. --Feedback like yours is always valued by every team member at our serviced residence as it motivates us to continue enhancing our services, products and facilities. Thank you! ----It has truly been our great privilege and pleasure to have been of service to you and we sincerely hope Citadines Science Park remains as your choice accommodation whenever you are back in our city-state. ---All of us look forward to being of service to you again. We are at your service, and we wish you well. --Kind regards, --The management of Citadines Science Park Singapore

10/10 Excellent

Wee Hong

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from With Heartfelt Appreciation on 3 Apr 2024
Dear Wee Hong, --Thank you for choosing to stay at The Ascott Limited's newest serviced residence in Singapore and for taking the time to share your feedback! ---We are thrilled to hear that your lovely partner and you had an excellent experience staying with us and that you have rated us 5 stars. --Your satisfaction is our top priority, and we are delighted that you enjoyed our facilities and services. We strive to provide a comfortable and memorable stay for all our guests, and it's rewarding to know that we met your expectations. --We look forward to welcoming you and your lovely partner back for another fantastic stay. If there's anything we can assist you with for your next visit, please feel free to let us know. ---Your continued support means the world to us! --Kind regards, --The management of Citadines Science Park Singapore

10/10 Excellent

Fred

Stayed 3 nights in Feb 2024
Response from With Heartfelt Appreciation on 13 Feb 2024
Dear Fred, --Greetings from all of us at Citadines Science Park! Thank you for taking the time to leave us a perfect rated review for your experience at our newest serviced residence in Singapore. --We are delighted you are having a wholly enjoyable and comfortable stay with us. --Please be assured your stay experience is very important to us. If there is anything we can do to assist you, please do not hesitate to let us know as we would be most glad to be of assistance to you. --It is truly our great pleasure and privilege to be of service to you. We are at your service, and we wish you well. --Kind regards,The management of Citadines Science Park Singapore

10/10 Excellent

Linnéa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean rooms, staff was really nice. Though, there was not very much to do around the area.
Stayed 3 nights in Mar 2024
Response from With Heartfelt Appreciation on 10 Mar 2024
Dear Linnéa, --Greetings! Thank you for giving us the great pleasure and privilege of hosting you and your friend at The Ascott Limited's newest serviced residence in Singapore. --All of us are delighted you and your friend had a wonderful 3 nights stay with us and you like the ambiance and cleanliness of the 12th level apartment you stayed in and our facilities. --We are truly grateful and humbled by your compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you and your friend. Thank you! ----All of us have truly enjoyed being of service to you and your friend, and we earnestly look forward to welcoming you back. --We are at your service, and we wish both of you well. --Thank you for your valuable support. --Kind regards, --The management of Citadines Science Park Singapore