Quadruple Room, City View | Desk, iron/ironing board, free WiFi, bed sheets
Check availability

Reviews of Al Mercato B&B

Al Mercato B&B
Via Giovanni Dupré, 11, Siena, Siena

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 72 reviews" "
Rating 8 - Good. 25 out of 72 reviews" "
Rating 6 - Okay. 4 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 2 out of 72 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few dozen yards from Piazza Il Campo. Good reception, Italian breakfast.
Stayed 1 night in May 2024
Response from Mara on 4 May 2024
Thank you very much.We hope to host you again soon.

4/10 Poor

Maurizio

Travelled with family
Needs better service.
This BnB is in a great location and the experience could have been fantastic. The room for 4 was clean and comfortable. The shower has nice hot water with excellent pressure, but desperately needs a thorough cleaning - there were many many spots of black mold. Breakfast was very disappointing, with nothing fresh available (not even fresh bread).
Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean. Nice breakfast. Close to major sights.
Stayed 1 night in Sep 2023
Response from Mara on 10 Sept 2023
Thank you very much and see you next time.

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very near the main city square and town hall. Breakfast was ok. Owner has a restaurant that was good and offered a discount to guests.
Stayed 1 night in Aug 2023
Response from Mara on 7 Sept 2023
Good morning, thank you very much for your review and see you next time.

8/10 Good

gabe g

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2023
Response from Mara on 6 Sept 2023
Thank you very much. See you next time.

10/10 Excellent

ljiljana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant property in the heart of beauty Siena!
Stayed 1 night in Aug 2023
Response from Mara on 5 Aug 2023
Thank you very much and see you next time

8/10 Good

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Mara on 1 Aug 2023
Grazie mille.

10/10 Excellent

Julio Cesar

Liked: Staff & service, amenities, property conditions & facilities
Very friendly perssonel
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, but a little too small for four adults. Okay view and very close to the Piazza Del Campo. Breakfast selection was very poor. Just the croissants were fresh.
Stayed 3 nights in Sep 2022

10/10 Excellent

Ruth, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location can not be better than this. Indoor parking garage is about 10 mins walk. But cost $35 for 24 hrs. There is a Michelin rated restaurant, not expensive for the quality, just down the street. I will stay here again the next time I come back to Siena. ( By the way, Inside is better than the outside look)

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located. Clean accommodations.
Stayed 1 night in Jun 2022

4/10 Poor

Dogu Can

Stayed 1 night in Jun 2022

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient room in a small B&B just off Piazza del Campo and above Il Mercato. Within very easy walking distance of all the sights. View of the Torre del Mangia from the window. Light breakfast provided. Overall, a nice little place to stay for a quick stop in Siena. Recommended!
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with family
Disliked: Room comfort
Super location but unhealthy breakfast
We had a bit of a mixed experience. Cold welcome, lots of noises (evening: restaurant on ground floor; late night: upper floor creaked; morning 7:30 every day rubbish truck made it imposs to sleep in), a breakfast buffet without any healthy options (no fruit, only sugary cereals, no nature yoghurt, nothing whole-grain…) lots of packaged sweet bakery items and packaged juices instead. Also, since only 3 breakfast tables available for 6 rooms, we always had to say in advance what time we would want to have breakfast. That (especially after a noisy night) was not ideal on holiday with children. - Lots of positives, too, though: since it was super central, we often went back during the day for a little pit stop; the little balcony (room no 1) is superb with view on Torre Mangia, and one of the ladies who served breakfast was extremely kind and even called us in the morning to say goodbye b/c she was absent that day. Small fridge was handy for picnic. Croissants at breakfast were delicious. Environmentally - the amount of packaging at breakfast was a minus but the option not to change towels a positive. - Overall i would go there again but not 5 nights (that was too long), bring earplugs and ask for healthier breakfast options (or BYO!)
Stayed 5 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice but can be made cleaner
The hosts and guest services were very helpful and kind. Great location as about 50m from Piazza Del Campo. The people were lovely, which makes it hard to rate this, but must do so honestly. Only complaint is the room condition, especially, bathroom sink and shower should be cleaner. Several hairs found on the bed and under the sheets. It is a little loud as being under a restaurant and with bells, but we counted that as part of the ambiance. If bathrooms and beds were cleaner, would stay here again, easily.
Stayed 3 nights in Apr 2022

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best spot for a traveler in Siena!
Beautiful customer service. The best location. Walking distance to everything you need to be! You get 15% discount if you go to their restaurant, the food is superb! The people are warm, kind, loving and make you feel at home! Absolutely clean. Includes breakfast! I couldn’t recommend more this place!
Stayed 1 night in Dec 2021

10/10 Excellent

Patrik

Travelled with group
Simple but clean and cute B&B with great location. Fantastic value for the précis for four people.
Stayed 1 night in Jul 2021
Response from Mara on 22 Sept 2021
Thank You very much.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rustic authentic place with the best location in Siena, right in front of the main square the heart of the city .
Stayed 1 night in Jul 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with beautiful view. Very easy check in and out. Very friendly and accomodating staff
Stayed 1 night in Nov 2019
Response from Anisa on 23 Nov 2019
Thank you for the nice words!

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Great location, comfortable B&B.
Stayed 2 nights in Sep 2019
Response from A. on 16 Oct 2019
Thank you Malcolm!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were without exception charming and very helpful.....the location of the accommodation was perfect for exploring the sights.....the associated restaurant, La Finestra, provided wonderful food at very reasonable prices
Stayed 4 nights in Oct 2019
Response from A. on 14 Oct 2019
Thank you for the wonderful words!

10/10 Excellent

Robert Price Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from A. on 14 Oct 2019
Thank you Robert!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from A. on 14 Oct 2019
Thank you Joseph!

10/10 Excellent

CATHERINE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from A. on 14 Oct 2019
Thank you Catherine!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent service and great location
The hotel is in an excellent location and the staff were very helpful and friendly. The decor, in particular the bathroom was a bit tired but for the price it was fine. I would definitely recommend this hotel.
Stayed 1 night in Jul 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and Very Close to the Piazza
The room was comfortable. The staff were very friendly and helpful. The location was just below the main piazza on a quieter street. Very close to everything!
Stayed 1 night in Jun 2019

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Siena
We came to Siena to find preparations being made for the race called the Palio. Our-very centrally located to the Campo B&B had AC, a comfy bed with a simple continental breakfast.Our check-in was personal with local tips of what to do and how to get there. Siena is a compact medieval city. We found, to our delight, friends living here, so we received very personal and in depth history lessons. Siena has a deeply ingrained social construct called the Contrada, the race is an amazing event. For those wanting a unique experience, I highly recommend Siena. The race is in July and one in August. We will be back.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was all ok is middle in town the room are big enough and what very important is clean
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Al Mercato B&B on 22 May 2019
Thanks for staying with us. We appreciate your review!

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Room in a great central location!
Great customer service, lots of info about what to see. The location of the place is perfect, as it’s it so close to the main square. Would thoroughly recommend the hotel and the city.
Stayed 2 nights in Apr 2019
Response from Anisa on 22 May 2019
Thanks for the good words Philip! It's been a pleasure to host you!

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B!
The location of this B&B could not have been any better. It was walking distance to everything. When checking in, there is a sign on the hotel door that tells you to go to the business across the street. Very easy to find and the checking in was great. The staff was very helpful and multilingual. They took me to my room was was downstairs. I thought it was going to be very noisy since it was at the street level but it wasn't. The room and bathroom were very clean. I thought they wouldn't make the bed since it is a B&B but I was pleasantly surprised that they did. The breakfast was small but fulfilling. They had everyone you need. They do offer you a discount to eat at the restaurant they own but I didn't get a chance to visit it. I truly enjoyed my stay here and I would use this B&B again if I am ever in Siena.
Stayed 3 nights in Feb 2019
Response from Anisa on 15 Mar 2019
Thank you for the review Laura! It is a pleasure to read such good words on our work. We try to do the best we can in order to offer a pleasent and confortable stay to our guests. Ciao from Siena and enjoy the rest of your vacation!

10/10 Excellent

Patrick, Traverse City, MI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly owners. Large room with excellent views of the market and tower. Generous up grade offered. Very good location, close to all the attractions, yet quiet and private.
Stayed 3 nights in Nov 2018
Response from Anisa on 20 Dec 2018
Happy to read that you enjoyed your stay with us! We will continue making our best to make our guests feel welcomed. Goodbye from Siena!

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We were here in mid October. The room is noisy even with windows closed. It was very hot in here. We hardly got any sleep. The room is very dated, which makes me think they don’t care. They could at least invest in a new bedspread. This is supposed to be bed and breakfast, yet no breakfast provided at all.
Stayed 1 night in Oct 2018
Response from Al Mercato B&B on 17 Oct 2018
Dear Guest, we were surprised to read this review and considering the errors in the information written, most probably this is a review on another accomodation. To begin, in mid October Siena is generally cool/cold. Our rooms were renowated with artisanal furniture only 7 years ago and beds, materasses, bedspreads, tends etc are renovated regularly. Breakfast also is served each morning 8:00-9:30 AM. Best regards, Al Mercato B&B

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Al Mercato B & B is in a great area, steps from the Campo, and is extremely comfortable. The owner went out of his way to accommodate our arrival before regular check in. The same family also has a wonderful restaurant around the corner!
Stayed 1 night in Sep 2018
Response from Eugenio on 17 Oct 2018
Thank you Sheila! We are glad to see that our work and dedication made your stay so pleasent! Hope to have you as our guest in the future also! Eugenio, Al Mercato B&B

6/10 Okay

Barb, Florida

Liked: Staff & service
Disliked: Cleanliness
Lots of space. Blow dryer did not work. A/C was needed but there was none. Very nice area of town close to the town center and lots of restaurants. Excellent service from hostess, Allysia. She helped us a lot and gave us great information.
Stayed 2 nights in Sep 2018
Response from Anisa on 17 Oct 2018
Dear Barb, we are sorry to read that your stay with us didn't sotisfy you! As for the blow dryes, it is enough to switch it on. The A/C doesn't even beign when it 17 degrees celsius, it is already cold. If you had only told these things to us in the many, many times you and your husband came to ask assistence for bus and train tickets, for informations on how to go in other cities, on the Palio and the museums etc, we would have answered with pleasure, as we did for the rest of the information. Have a happy life!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
we were there for only one night. Room was clean, spacious and had air conditioning. It was right above a restaurant but closed the windows and did not hear a sound. Breakfast was OK- nothing special -croissants, (that they ran out of by 9 AM) yogurt,etc., limited seating and one self service cafe machine that was always being used . Staff was helpful. Sienna is built on alleyways that curve and mysteriously ends.. So depending on where you are coming from, take a taxi to get there .
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Small but nice B&B, parking a nightmare
Tough to get there by car and even more difficult to part. If you are driving, call and get inform about parking options. Probably you will be asked to pay.
Stayed 1 night in Apr 2018
Response from Anisa on 26 Apr 2018
Dear Guest, Siena is a Traffic Limited City protected from UNESCO. Indeed we invite all our guests to ask information in they are arriving by car. We are happy that the rest of your experience with us has been pleasant. Regards, Anisa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and perfect location
Stayed 1 night in Mar 2018
Response from anisa on 2 Apr 2018
Thank you for the wonderful words! We are happy to see that the attention we put every day in hosting the guests at our best has made your stay so pleasent! Kind regards, Al Mercato B&B

8/10 Good

Alejandro

Liked: Cleanliness
Stayed 2 nights in May 2024

8/10 Good

Christer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mara on 21 Sept 2023
Thank you a lot and see you next time.

8/10 Good

Yolanda

Stayed 1 night in Sep 2023
Response from Mara on 18 Sept 2023
Thank you very much

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mara on 1 Nov 2023
Thank you very much.

2/10 Terrible

Silvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pior hospedagem que já tive
Difícil de encontrar. Não tem nenhum sinal externo de que é um hotel. Quarto pequeno no subsolo, banheiro apesar de privativo, fora do quarto e minúsculo, dentro do box não tem lugar nem pra colocar o sabonete. A porta do box não fecha e a água do banho literalmente encharca todo o banheiro. No café da manhã os talheres estavam sujos, não havia outros para reposição. Apenas produtos industrializado sem sucos e sem frutas. O pior hotel no qual eu me hospedei. Vcs não deveriam anunciá-lo.
Stayed 1 night in Jul 2023
Response from Mara on 22 Jul 2023
Pela reserva fica claro que você optou por reservar um quarto duplo com banheiro privativo externo e não percebeu como me disse assim que chegou. De manhã te enviei uma mensagem e você não pediu nenhuma outra informação a não ser o estacionamento. Você não ligou para pedir informações, mas teve nosso contato. Você até chegou cedo. Você sabia nosso endereço e a cidade não é grande. Você teve o dia todo para alertar sobre os problemas críticos encontrados, mas lavou as mãos. O café da manhã ainda segue as medidas anti Covid. O jogo de banheiro é fornecido diretamente por nós. Sucos de frutas estavam na geladeira e frutas frescas nem sempre estão disponíveis. Você tem um dente envenenado e não está correto.

8/10 Good

FRANCO BIAGIO

Liked: Cleanliness, property conditions & facilities, room comfort
Visita a Siena
Camera spaziosa con bagno privato esterno. La posizione del B&B è ottima a poche centinaia di metri da Piazza del Campo. Colazione buona. Il servizio in camera non è stato effettuato nei tre giorni trascorsi.
Stayed 3 nights in Jun 2023
Response from Mara on 1 Aug 2023
Buon pomeriggio,la ringraziamo per la recensione.Come le spiegammo appena arrivati, il servizio in camera viene effettuato solamente se si attacca il cartellino verde alla porta della camera, altrimenti nessuno vi entra.

8/10 Good

Ömer faruk

Stayed 1 night in Nov 2022

6/10 Okay

Marcel

Stayed 1 night in Jun 2022

8/10 Good

Evelyne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau séjour, emplacement idéal!
Stayed 3 nights in Sep 2021
Response from Mara on 22 Sept 2021
Merci bien Evelyne.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Ragazze al check-in molto disponibili, posizione fantastica. Scomodità del bagno fuori dalla camera e di fianco al punto check-in. Forte rumore anche di notte presumibilmente dovuto ai condizionatori della struttura. Materassi da rivedere estremamente scomodi
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great service
By far our most pleasant experience in Italy. We were informed on the best parking option via email (in English!!) before arriving and it worked out great. The B&B is literally around the corner from the main Squaire. The entrance looks a little dodgy, but the property is in good shape otherwise and perfectly safe. We had to wait 5 min for checkin, but the lady was so nice, informative and accommodating and spoke perfect English. We were leaving for Florence at 6:15 am the following day and thus were allowed to just have breakfast to go (as service was only from 8am). The beds aren’t that comfy, but for a city trip, this is the absolute perfect option.
Stayed 1 night in Sep 2020