Desk, iron/ironing board, free rollaway beds, free WiFi
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Reviews of Richland Inn & Suites

2 out of 5
Richland Inn & Suites
1200 South Central Avenue, Sidney, MT

Reviews

8.2

Very good

Rating 10 - Excellent. 111 out of 279 reviews" "
Rating 8 - Good. 105 out of 279 reviews" "
Rating 6 - Okay. 36 out of 279 reviews" "
Rating 4 - Poor. 17 out of 279 reviews" "
Rating 2 - Terrible. 10 out of 279 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little stop
Stayed 1 night in Apr 2024
Response from MK on 25 Apr 2024
Thank you for the wonderful review Hunter. We hope to see you again!

10/10 Excellent

Kaden

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was very nice and our room was clean and organized upon arrival.
Stayed 1 night in Mar 2024
Response from MK on 30 Mar 2024
We are so happy to hear you had a positive experience with our staff and rooms Kaden. We hope to see you again soon!

10/10 Excellent

Rox

Stayed 1 night in Mar 2024
Response from MK on 30 Mar 2024
Thank you for the 5 stars Rox!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MK on 27 Feb 2024
Thank you for choosing the Richland Inn and Suites Stephen!

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from MK on 6 Feb 2024
Thank you for the review Alan, we enjoy having you stay with us!

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with great staff.
Stayed 2 nights in Jan 2024
Response from MK on 9 Jan 2024
Thank you Mariann for the positive review, we enjoyed chatting with you!

10/10 Excellent

GARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms could be bigger with higher toilets
Stayed 1 night in Nov 2023
Response from MK on 9 Jan 2024
Thank you for the suggestion Gary, we'll look into this. We hope you had a wonderful stay otherwise!

8/10 Good

Joanna

Stayed 1 night in Nov 2023
Response from MK on 9 Jan 2024
Thank you for the review Joanna! We look forward to seeing you again.

10/10 Excellent

B Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bang for the buck
Front desk gal was wonderful. The price was unbeatable.
Stayed 1 night in Nov 2023
Response from MK on 23 Nov 2023
We are so happy to hear you had a wonderful stay with us, thank you for the positive review!

4/10 Poor

April

Disliked: Cleanliness, property conditions & facilities
The property was dirty and smelled of smoke inside. Sheets smelt like a combination of bleach and smoke. They did not serve breakfast and only very small cups for coffee. Limited selection of items to buy on hand. Staff was pleasant. Checking in took quite a bit of time due to technical errors on their end. Overall the property felt dirty, old/outdated and unsafe.
Stayed 1 night in Nov 2023
Response from MK on 13 Nov 2023
We're sorry you've had a less than pleasant experience with us; however we have not served breakfast since Covid started in 2021. We hope you'll give us another chance the next time you pass through Sidney.

8/10 Good

Tracy, Three Forks

Stayed 1 night in Oct 2023
Response from MK on 23 Nov 2023
Thank you for the positive review Tracy!

10/10 Excellent

Peggy

Stayed 1 night in Oct 2023
Response from Jaimie Dishon, General Manager on 9 Nov 2023
Peggy,Thank you for taking the time to leave a review!

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very affordable and dog friendly
Stayed 1 night in Sep 2023
Response from Jaimie Dishon, General Manager on 5 Oct 2023
Connie, Thank you for taking the time to leave a review for our property. We hope you'll stay again the next time your travels bring you to Sidney, MT.

6/10 Okay

Christopher M

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
price was right, front desk was polite, rooms were clean
Stayed 1 night in Sep 2023
Response from Jaimie Dishon, General Manager on 27 Sept 2023
Christopher, Thank you for taking the time to leave a review. Please let us know how we could improve to make your next stay a 5/5.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Richland in is rich in value
Stayed 1 night in Sep 2023
Response from Jaimie Dishon, General Manager on 27 Sept 2023
Thank you for leaving a review!

8/10 Good

Mary

Travelled with group
Liked: Staff & service
Great for the price although sheets were stained, no outlets anywhere that worked, and no breakfast option.
Stayed 2 nights in Sep 2023
Response from Jaimie Dishon, General Manager on 27 Sept 2023
We're sorry to hear about the trouble you faced during your stay with us. We would have been happy to get you moved to a new room had we known. Please give us another chance in the future to provide you with a better experience.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Jaimie Dishon, General Manager on 21 Sept 2023
Amy, we appreciate the 10/10 review. Thank you!

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Mattress was uncomfortable
Stayed 1 night in Sep 2023
Response from Jaimie Dishon, General Manager on 21 Sept 2023
Joe, Thank you for the rating. Please let us know what we could do on your next stay to earn a 5/5.

10/10 Excellent

Tabatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night on a road trip and was pleasantly surprised! Amazing price for a very good room! Room and hotel were clean and had all that was needed. Free parking. Rooms and hotel were a bit dated but for the price, it’s unbeatable. Would stay here again!
Stayed 1 night in Sep 2023
Response from Jaimie Dishon, General Manager on 6 Sept 2023
Tabatha, thank you very much for taking the time to leave a review. We are glad to hear your stay was a good one and we look forward to your next stay with us.

6/10 Okay

Phillip

Travelled with family
Disliked: Staff & service
Basic Comfort/Cheap Price
Old property in poor condition. Bed was comfortable. A/C was cold. Shower/toilet area was so small it was difficult to navigate the space. Bathroom door was coming apart. Staff seemed to not want to interact. No eye contact. Might stay here again for the cheap price and basic comfort.
Stayed 3 nights in Aug 2023
Response from Jaimie Dishon, General Manager on 6 Sept 2023
Phillip. Thank you for taking the time to leave a review. I apologize for the bathroom door. We are investigating this and will have maintenance repair it. If you give us another chance in the future, I would be happy to upgrade you to a larger, updated room.

4/10 Poor

Jamie

Disliked: Cleanliness, property conditions & facilities
Will choose somewhere else to stay next time
The staf was fine. The facility is just ran down and rooms need updated. We had no water pressure and barely lukewarm water for showers. No maintenance or made service on the weekends. All we require is a clean room and nice shower. We will spend a little more money next time for this and in which will also include breakfast.
Stayed 2 nights in Aug 2023
Response from Jaimie Dishon, General Manager on 23 Aug 2023
Jamie, You are correct, we do not have housekeeping available on the weekends, but if you needed anything at all during your stay, the desk can assist. We apologize for the issues with the shower.

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness
Slightly aged hotel. Amenities are minimal but adequate
Stayed 1 night in Aug 2023
Response from Jaimie Dishon, General Manager on 30 Aug 2023
Thank you for leaving a review, Gordon!

4/10 Poor

Noah

Disliked: Staff & service, property conditions & facilities
Rooms were in disrepair with loose and missing tiles and overall shabbiness.
Stayed 1 night in Aug 2023
Response from Jaimie Dishon, General Manager on 15 Aug 2023
Noah, I assure you, all of our rooms are not like this. I am very sorry you had a couple loose tiles during your stay. We have our maintenance team repairing this.

6/10 Okay

Russell

I inadvertently booked the wrong day. I called the hotel immediately, no luck. They said sorry, get in contact with orbitz. I tried orbitz, but they were really worthless. I was quite disappointed with orbitz in this instance!!
Stayed 1 night in Aug 2023
Response from Jaimie Dishon, General Manager on 15 Aug 2023
Russell, Since we have to pay a commission on the nights you do not stay, we do require you to make this change through the 3rd party site you booked through. I am sorry they were hard to get ahold of.

8/10 Good

Perry

Stayed 1 night in Aug 2023
Response from Jaimie Dishon, General Manager on 15 Aug 2023
Thank you for leaving a review for our porperty.

4/10 Poor

Shane

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Jaimie Dishon, General Manager on 15 Aug 2023
Hi Shane. I am sorry your stay was only 4/10. Please call me to discuss.

10/10 Excellent

John, Scobey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit small but have all the necessities, nice big clean beds, great ice machine, refrigerator. All the things you need for a great price
Stayed 1 night in Aug 2023
Response from Jaimie Dishon, General Manager on 9 Aug 2023
Thank you for leaving a review. We hope you'll stay again soon.

10/10 Excellent

Connie

Stayed 5 nights in Jul 2023
Response from Jaimie Dishon, General Manager on 23 Aug 2023
Thank you for taking the time to leave a review for our property, we hope you'll stay with us again the next time you are in the area,

10/10 Excellent

val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jaimie Dishon, General Manager on 26 Jul 2023
Val, thank you for taking the time to leave a review of our property.

10/10 Excellent

val

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Jaimie Dishon, General Manager on 26 Jul 2023
Thank you so much for leaving a review of our property. We hope you'll stay again the next time your travels bring you through Sidney, MT.

8/10 Good

Tian Cheng

Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Jaimie Dishon, General Manager on 5 Jul 2023
Thank you for leaving a review.

8/10 Good

Sherry

Liked: Cleanliness, staff & service
Overall it was fine. Very basic.
Stayed 1 night in May 2023
Response from Jaimie Dishon, General Manager on 24 May 2023
Sherry, thank you for taking the time to review our property. Please let us know how we could improve your next stay.Thank you.

8/10 Good

Shelby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and staff was friendly and helpful
Stayed 4 nights in May 2023
Response from Jaimie Dishon, General Manager on 24 May 2023
Thank you for the kind comments regarding our staff. Hope you'll stay again the next time you're passing through Sidney.

8/10 Good

Josh

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Jaimie Dishon, General Manager on 17 May 2023
Thank you for leaving a review. Please let us know how we could improve your next stay.

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the money
Stayed 2 nights in Apr 2023
Response from Jaimie Dishon, General Manager on 17 Apr 2023
Thank you so much for the 5/5 review. We hope to see you again soon!

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but bathrooms are to small made for kids no room for a adult
Stayed 1 night in Apr 2023
Response from Jaimie Dishon, General Manager on 5 Apr 2023
Thank you for the review, Gary!

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from MK on 13 Mar 2023
We're glad you enjoyed your stay with us! Thank you for choosing the Richland Inn and Suites!

8/10 Good

Jaylen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2023
Response from Jaimie Dishon, General Manager on 7 Mar 2023
Thank you for leaving a review for our property, hope to see you again!

10/10 Excellent

Jeri, Crosby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely hands down can't beat the price for the room. The room we had was SO nice!!!
Stayed 1 night in Feb 2023
Response from MK on 12 Feb 2023
Thank you for the positive review, Jeri! Hope to see you again soon.

8/10 Good

robert

Stayed 1 night in Jan 2023
Response from MK on 2 Feb 2023
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Jaimie Dishon, General Manager on 23 Jan 2023
Gary, Thank you for the 10/10 review you left for our property. We hope you'll stay again soon.

10/10 Excellent

B Holly

Stayed 1 night in Nov 2022
Response from Jaimie Dishon, General Manager on 23 Jan 2023
B Holly, we appreciate the great rating you left for our hotel and hope to see you again.

10/10 Excellent

Pearly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean rooms, quiet and safe surroundings. No breakfast but they have coffee & hot water.
Stayed 2 nights in Nov 2022
Response from Jaimie Dishon, General Manager on 30 Nov 2022
Thank you so much for the great review!

10/10 Excellent

Andrew

Stayed 1 night in Nov 2022
Response from Jaimie Dishon, AGM on 30 Nov 2022
Andrew, Thank you so much for the great rating!

10/10 Excellent

Andrew

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to for Sidney
Great hotel and price. No frills. Just what’s needed. Friendly staff.
Stayed 2 nights in Nov 2022
Response from Jaimie Dishon, General Manager on 30 Nov 2022
Andrew, thank you for your loyalty to our hotel in Sidney, MT. We appreciate you!

10/10 Excellent

Jolene

Stayed 1 night in Nov 2022

4/10 Poor

kelly karlene

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I made my reservation I asked that the couch/bed be made up. Upon arrival there were no blankets or sheets for the extra bed. I called down and asked for them. Instead of bringing them to my room I had to go all the way to the front desk and get them myself with my small grandson. Tub was filthy, Ana there was a smushed fly on the curtain and window. No breakfast or any amenities. Will not stay here again.
Stayed 2 nights in Nov 2022
Response from Jaimie Dishon, General Manager on 14 Nov 2022
Kelly, I see on Expedia that your reservation was cancelled, and I can't find you in my system. Please contact me to discuss further. Thank you.

8/10 Good

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. The king sue for $50 was a nice surprise!
Stayed 1 night in Nov 2022
Response from Jaimie Dishon, General Manager on 14 Nov 2022
Thank you so much for the nice review. We hope you'll stay again the next time your travels bring you through Sidney, MT.

8/10 Good

Jerry

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleaned snow before we got up and told us road conditions for where we were going
Stayed 1 night in Nov 2022
Response from Jaimie Dishon, General Manager on 14 Nov 2022
I'm so glad we were able to get the snow cleared and point you in the right direction. We hope to see you again in the future.