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Rating 10 - Excellent. 343 out of 1005 reviews" "
10 - Excellent
343
Rating 8 - Good. 237 out of 1005 reviews" "
8 - Good
237
Rating 6 - Okay. 153 out of 1005 reviews" "
6 - Okay
153
Rating 4 - Poor. 132 out of 1005 reviews" "
4 - Poor
132
Rating 2 - Terrible. 140 out of 1005 reviews" "
2 - Terrible
140
7.0/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
2/10 Terrible
Nikoletta
Business traveller
11 May 2024
Liked: Staff & service
Disliked: Property conditions & facilities
First the staff was friendly and nice. The hotel was dirty and the window in my room did not close. The room appeared to be wiped down not clean. The towels were wet.
Thank you for your survey. We are glad you enjoyed your stay
6/10 Okay
Mckinzie
12 Apr 2024
Mckinzie
Stayed 1 night in Apr 2024
Response from Richard on 15 Apr 2024
Thank you for your survey.
6/10 Okay
Olivia
9 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
I notified the front desk agent and the kitchen staff that there was a roach crawling on the food counter. It was crawling on the food counter surrounding the food. The kitchen staff informed the front desk agent at that time, during this time I mentioned to the front agent I just left another property due to issues surrounding the infested roach problem, and this is an anxiety for me. The kitchen staff located the roach, picked it up with a napkin and threw it in the trash can. Sorry, but i threw my food away and only kept the sealed yogurt. I refused to eat breakfast there the next day. And if I knew that this property had the same issue I would have not booked another night but it was too late. And later that night around midnight there was a roach in the corner of the bathroom. This must be a southern thing with roaches. But it couldn't be because I stayed at the Hampton Inn with no issues of roaches. As I mentioned the staff was great but sorry I would never book here again.
I notified the front desk agent and the kitchen staff that there was a roach crawling on the food counter. It was crawling on the food counter surrounding the food. The kitchen staff informed the front desk agent at the time and i reported i just left another property due to infested roach problem and this is an anxiety for me. The kitchen staff located the roach and picked it up with a napkin and threw it in the trash can. Sorry, but i threw my food away and only kept the sealed yogurt.
Olivia
Stayed 1 night in Apr 2024
Response from Richard on 10 Apr 2024
Thank you for letting us know. We will get the situation fixed
10/10 Excellent
Dan
8 Apr 2024
Dan
Stayed 1 night in Apr 2024
Response from Richard on 30 Apr 2024
Thank you for your survey. We appreciate your business
Usually stay here for business. Was VERY disappointed this stay. No t.v for the entire hotel, satelite was out. Folks that refreshed my room didn't place new toilet paper for the empty rolls - had to get it myself from front desk. Requested sheets be changed 1 time in 5 days - never done.
Amanda
Stayed 2 nights in Mar 2024
Response from Richard on 1 Apr 2024
I am so sorry about the issues you experienced. We were trying to get our satellite tech out all weekend. I will find out why housekeeping did not take care of your needs.
10/10 Excellent
Amanda
Business traveller
28 Mar 2024
Liked: Cleanliness, staff & service, amenities
Several restaurants and fast food within 2 miles. Staff was always friendly and courteous. Walmart is a walk away, as us Murphys gas statiin and convenience store. Rooms are impeccably clean. The property is older and could use some work.
Amanda
Stayed 1 night in Mar 2024
Response from Richard on 28 Mar 2024
Thank you so much for your comments and survey. We hope to see you again soon.
They were NOT handicap accessible. The front door was so hard to open. To the toilet being so low to the floor and no grab bars, and the tub was too far to have any help.
The property is in need of a update. We've stayed at this location on a few times when visiting home. The staff is ok but the property itself is in need of repairs and upgrades. Tile in bathroom floor was loose, phone in room not working. Dust on tv & night stands. Overall if the rooms are properly cleaned and sanitized the ratings could be better. As of now I rate this location as the bed, bugs and beyond.
PATRICIA
Stayed 2 nights in Mar 2024
Response from Richard on 12 Mar 2024
I am sorry that you had a bad experience. We will do better.
8/10 Good
Randy
Travelled with family
11 Mar 2024
Liked: Staff & service, amenities
Would like a fence around the property
Randy
Stayed 1 night in Mar 2024
Response from Richard on 11 Mar 2024
Thank you for your survey. We appreciate your business
8/10 Good
Anthony
7 Mar 2024
Liked: Amenities
Great place to stay good location 👌
Anthony
Stayed 1 night in Mar 2024
Response from Richard on 8 Mar 2024
Thank you so much and we appreciate your business
8/10 Good
Amanda
Business traveller
6 Mar 2024
Liked: Cleanliness, staff & service, amenities
Very clean and room was comfortable. Hotel needs some repairs ( peeling wallpaper, cracks and wayer damage in ceilings, molding pulling away from walls, chipping drywall). DO NOT LET THIS DISCOURAGE YOU FROM STAYING HERE! These are the nicest folks, great prices, and the breakfast was hot and fresh.
Amanda
Stayed 1 night in Mar 2024
Response from Richard on 7 Mar 2024
Thank you so very much. We are an older hotel and we are working hard to get everything up to date and making sure the guest has the best experience. Thank you so much.
6/10 Okay
Nadreka
Travelled with partner
26 Feb 2024
Liked: Staff & service
Staff was great, the bed was comfortable and my boyfriend enjoyed the breakfast. My only complaints are that the rooms can be much cleaner. There was hair on the bathroom floor, a used towel hanging from the shower rod in the bathroom and a small stain on the sheets once we made it in the room. I feel like the room could’ve been cleaned better.
Nadreka
Stayed 1 night in Feb 2024
Response from Richard on 28 Feb 2024
Thank you for letting me know. I will work with my staff to ensure this is the case.