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Reviews of OYO Hotel Shreveport Airport North

2.5 out of 5
OYO Hotel Shreveport Airport North
4915 Monkhouse Dr, Shreveport, LA

Reviews

4.4
Rating 10 - Excellent. 16 out of 182 reviews" "
Rating 8 - Good. 25 out of 182 reviews" "
Rating 6 - Okay. 24 out of 182 reviews" "
Rating 4 - Poor. 16 out of 182 reviews" "
Rating 2 - Terrible. 101 out of 182 reviews" "

4.6/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

8/10 Good

Gabriele

Liked: Staff & service
Disliked: Property conditions & facilities
Don’t judge a book by its cover. It was a very pleasant stay. Staff was great room felt a tad bit small for me. For what I paid and the end result i am very pleased.
Stayed 1 night in Apr 2024

6/10 Okay

Antonio

Stayed 1 night in Apr 2024

2/10 Terrible

Ivory

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was disgusting, dirty sheets and towels and pillow cases. Raggedy and no phone and the air conditioner is at least 20 years old and tore up, rude and they smelled
Stayed 1 night in Mar 2024

2/10 Terrible

Chad

Stayed 1 night in Jan 2024
Response from Lisa on 2 May 2024
Hi, Chad! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

2/10 Terrible

Jennifer

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ammy on 22 Jan 2024
Hi, Jennifer! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Average motel
Hotel was ok. More decent than I expected. Check-in process sucks as they ask for cash only deposits. Other than that, it's not bad for the price.
Stayed 1 night in Jun 2023
Response from Dewi on 21 Jun 2023
Hi, Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Dewi

2/10 Terrible

Elijah

Stayed 1 night in Jun 2023
Response from Joey on 21 Jun 2023
Sorry for the unpleasant experience you had with us, Elijah! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Joey

2/10 Terrible

Mark A

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing really good to say about entire experience. Will never use this hotel again
Stayed 1 night in Jun 2023
Response from Ava on 7 Jun 2023
Hi, Mark! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Ava

8/10 Good

Cedarius

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Worth the price
There was a leak in the ceiling and a few holes but comfortable and better than i expected. Rooms were clean and welcoming.
Stayed 1 night in May 2023
Response from Maria on 18 May 2023
Thank you for your comment, Cedarius! We will pass this on to our team responsible to improve your experience with us. Regards, Maria

2/10 Terrible

Destiny

Stayed 1 night in May 2023
Response from Ammy on 10 May 2023
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities
Disgusting. Absolutely disgusting. Girl at the front seemed nice.
Stayed 1 night in Feb 2023
Response from Ava on 2 Mar 2023
Hi, Michael! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Ava on 2 Mar 2023
Hi, Nancy! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

2/10 Terrible

Shambria

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t recommend
Stayed 1 night in Feb 2023
Response from Ammy on 23 Mar 2023
Hi, Shambria! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not enter
Not a good place to stay bad service and dirty sheets, stains and bad smell
Stayed 1 night in Feb 2023
Response from Ammy on 14 Feb 2023
Hi, Corey! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Terrible

Denard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel with poor staff
This was the worst hotel I ever been to. The staff were unprofessional and demanded I give them a $20 cash deposit. I wanted a none smoking room but there were only smoking rooms available. I took it which was a huge mistake. Thier was no wi-fi like the site advertised. It smelled like the sheets weren't washed and their was a cigarette burn in the sheets. The light neae the bathroom kept blinking and making noise. I would have rather paid another $100 on a nice hotel than this garbage.
Stayed 1 night in Feb 2023
Response from Ammy on 14 Feb 2023
Apologies for the problems you had faced, Denard! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 Poor

Jorge

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
No water pressure on shower ceiling falling down in the shower
Stayed 1 night in Jan 2023
Response from Ammy on 26 Jan 2023
Hi, Jorge! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

4/10 Poor

Patrice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
When I tried to check in the front desk clerk was gone to the store even though the sign in the window said they were on property and will be back in 5 minutes, I waited almost 10 minutes. They advertise cable tv but there are only 6 channels to watch and a few blank channels with the Directv banner. I killed two roaches when just checking the room, got another room and that one was better than the first one seeing as though the first room that I checked had no refrigerator or microwave but for $78 both were NOT worth that much, should’ve been $40 a night.
Response from Joey on 9 Jan 2023
Sincere apologies, Patrice! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

2/10 Terrible

Richelle

Stayed 1 night in Dec 2022

6/10 Okay

Kenneth

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2022
Response from Ammy on 4 Nov 2022
Hi, Kenneth! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Ammy on 4 Nov 2022
Hi, Aaron! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah

8/10 Good

Thevetri

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022
Response from Ammy on 4 Nov 2022
Thanks for the positive rating, Thevetri! Hope to welcome you again soon. Regards, Noah

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Jacob on 26 Sept 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Jon on 17 Aug 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

4/10 Poor

Andrew

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Ammy on 21 Jul 2022
Hi, Andrew! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 Terrible

Asha

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

clifford

Stayed 1 night in Jun 2022
Response from Christina on 22 Jun 2022
Hi, Clifford! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Christina!

2/10 Terrible

Margaret

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Christina on 10 Jun 2022
Hi, Margaret! We regret the unpleasant experience you had with us. We are continuously working for improvement and we assure you it is awesome. Regards, Christina!

6/10 Okay

Arthur

Disliked: Property conditions & facilities
To costly for it's condition
Alright
Stayed 1 night in Feb 2022
Response from Ammy on 11 Jun 2022
Hi, Arthur! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.

10/10 Excellent

Beverlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Christina on 6 Jun 2022
Hi, Beverlie! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Christina!

2/10 Terrible

Zachary

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was the filthiest hotel I have ever stayed in, or could even imagine existing. Absolutely disgusting - the owner should be ashamed of himself. Stains and burns in the bedding. Filth and mold in and on the air conditioner. A microwave that appeared to never have been cleaned. And more. I was traveling cross country and had no choice but to stay here, as everything in the area was sold out for Memorial Day. Otherwise I would have left immediately and contested the charge on my credit card. 0 stars.
Stayed 1 night in May 2022
Response from Simon on 11 Jun 2022
Hi, Zachary! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

2/10 Terrible

Dyanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't use this hotel
The hotel was disgusting. There were roaches, no door handle on the restroom, a finger nail on the bed, crumbs on the floor when we arrived. The fridge smelt moldy and didn't work. My daughter and I woke up to a roach on the bed. I will not stay here again.
Stayed 3 nights in May 2022
Response from Jane on 23 Jun 2022
Hi, Dyanna! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

10/10 Excellent

Jean

Stayed 1 night in May 2022

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do you feel lucky?
Terrible area and terrible hotel! Have to pay a $20 cash deposit and they will return after they inspect your room. Slept with light on because wasn't sure things wouldnt crawl around at night.
Stayed 1 night in May 2022
Response from Jane on 19 May 2022
Sorry for the hassle you faced, Keith! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 Terrible

Jennifer

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well the Air conditioning leaked and poured water all over the floor so used my towels for that.. When we first got there they wanted 20$ in cash.. Then at check out they charged card claiming we had a dog.. The staff have terrible attitudes and when we called to ask about the charge.. The guy was rude and hung up... Worst experience in my life!
Stayed 1 night in May 2022
Response from Jane on 19 May 2022
Hi, Jennifer! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

8/10 Good

Jerri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Joey on 2 May 2022
Hi, Jerri! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again with a pleasant experience. Regards, Joey

2/10 Terrible

Jessica

Stayed 1 night in Apr 2022

2/10 Terrible

Alfonso

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia should not have these kind of hotels available It’s a hotel u can rent by the hour!!!!
Stayed 1 night in Apr 2022
Response from Ammy on 3 May 2022
Hi, Alfonso! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Joey on 3 May 2022
Hi, Phillip! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Joey

2/10 Terrible

Terrelle

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2022
Response from Ammy on 10 Apr 2022
Hi, Terrelle! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

6/10 Okay

Marquand

Staff was friendly, but the property leaves much to be desired.
Stayed 1 night in Mar 2022
Response from Cheshta on 1 Apr 2022
Hi, Marquand! Thanks for spending your valuable time writing the review. Feedback of our valued guests like you always motivate us to improve our services further. Regards, Ivy

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities, room comfort
WORST EVER
Online, this place looks doable, but in person, a total flop. Room was scary looking, the room reeked of marijuana big time, the toilet seat was broke in half, nowhere to hang clothes, no towels or wash clothes available. I have never been more disappointed ever!!!!!! We left right away and stayed down the street. I will NEVER stay at another OYO again. I would suggest that you clean up your facility if you want future bookings from anyone else.
Stayed 1 night in Mar 2022
Response from Ammy on 1 Apr 2022
Apologies for the problems you had faced, Karen! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 Terrible

Erica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Jackson on 24 Mar 2022
Hi Erica, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jackson

2/10 Terrible

Amy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty dirty nasty - shower was brown the microwave was disgusting there was a hole in the wall a bug squished to the wall in the bathroom we call it a paper wad that was holding the tissue paper thing together overall I will never stay there again but I did learn you get what you pay for so it's cheap for a reason
Stayed 1 night in Mar 2022
Response from Ammy on 22 Mar 2022
Apologies for the problems you had faced, Amy! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities
Too many smoking rooms. This is not the 50’s, 60’s and 70’s. If you got them put them out before you go into hotel room
Stayed 1 night in Mar 2022
Response from jan on 21 Mar 2022
Thanks for the positive rating, Oscar! We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Jane!

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Bryce on 15 Mar 2022
Hi Robert, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Bryce

6/10 Okay

Veronica

Disliked: Cleanliness, amenities
Mediocre
Stayed 1 night in Mar 2022
Response from Andrew on 7 Mar 2022
Hi Veronica, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Andrew

2/10 Terrible

Hailey

Stayed 1 night in Mar 2022

6/10 Okay

William

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2022
Response from Jane on 5 Mar 2022
Hi, William! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

2/10 Terrible

Nicky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Walked in the room and went to cut the lights on to check out the room and there were roaches and baby roaches crawling EVERYWHERE. We quickly grabbed our things off the bed and went to the front office to get a refund. The best thing about this was that the lady in the front office was very nice and gave me my refund and deposit back quickly.
Stayed 1 night in Feb 2022
Response from Ammy on 26 Feb 2022
Hi, Nicky! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

2/10 Terrible

Hope

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible.. terrible neighborhood The room tore up, The people above us made so much notice running and bagging n back and forth all night ..
Stayed 1 night in Feb 2022
Response from Smith on 21 Feb 2022
Hi Hope, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Smith