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Reviews of Colour Inn Shenzhen Shekou Branch

3 out of 5
Colour Inn Shenzhen Shekou Branch
2F, Building 7, Rongcun Industrial Area, Shekou Street, Nanshan, Shenzhen

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 42 reviews" "
Rating 8 - Good. 20 out of 42 reviews" "
Rating 6 - Okay. 13 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Chenyang

Stayed 7 nights in Jan 2020

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a wonderful community of Shekou. Excellent eating just steps away.
Stayed 3 nights in Nov 2018
Response from 131 on 6 Jun 2019
Thank you for your feedback,Look forward to see you again.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is in an open place, it is a little cold.
Stayed 2 nights in Dec 2018
Response from 131 on 5 Mar 2019
Dear guests:thank you for taking time to sincerely evaluate the hotel and check in feedback.welcome your next visit!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good budget option
Stayed to grab the ferry to HKG/HKIA in the morning. Desk worker forgot to book my taxi for the morning. Otherwise, everything was fine. Small but comfortable room, good rate.
Stayed 1 night in Nov 2018
Response from yu on 6 Dec 2018
Thanks for your coming.See you next time.

8/10 Good

Verified traveller

Liked: Staff & service
You get what you pay for.
Decent for the price if you need a room for the night.
Stayed 1 night in Jul 2018
Response from yu on 26 Jul 2018
thanks for your comment,have a good trip.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Pack lite
No elevator to carry your luggage. Rooms are really small. Combine bathroom and shower so you’re toilet will get wet
Stayed 1 night in May 2018
Response from yu on 17 May 2018
Dear customer, hello! I'm glad that you chose colour inn during your trip. the hotel's design style is relatively simple and fashionable. I'm sorry that you didn't have the best check-in experience. I hope you can have the opportunity to arrange a more satisfactory room for you and look forward to your next check - in. Have a nice trip!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2018
Response from yu on 11 Apr 2018
尊敬的客人,您好。感谢您选择卡罗入住,祝您生活愉快。

10/10 Excellent

Ken, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique comfort
I liked this place the moment I walked into it. Sometimes with the more 'budget'-style accommodation you can be just delighted with what you get - that was the case here.
Response from Sky DU on 25 May 2017
Dear ken,Thank you very much for your comments,We looking forward to see you again,thank you!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Good for the price
The room had no window and the breakfast was very basic. But it was cheap and clean so if those are your priorities it's a fine place.
Response from General Manager on 12 Mar 2017
Dear guests,thank you very much for your comments,we will do better,let you have a better experience,look forward to see you again,thank you!

6/10 Okay

Naeem

Liked: Cleanliness, property conditions & facilities, room comfort
Our stay was good, it was a bit hard to find the hotel at first and our taxi driver had to stop to ask a few times for directions. The room was clean but had a it of a smoke smell. Overall it was great value for money
Response from General Manager on 12 Mar 2017
Dear guests,thank you very much for your comments,we will do better,let you have a better experience;look forward to your visit again,thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
装修的风格我挺喜欢的
Stayed 1 night in May 2020
Response from 成熟美 on 24 Jul 2020
尊敬的宾客您好!十分感谢您的好评与称赞,能让您有一个舒适的住宿体验是我们最开心的事。蛇口卡罗酒店全体员工会继续以此为追逐的目标,为您今后的入住能有一个温馨周至的服务而努力。我们会继续努力为每一位客人提供更优质的入住环境与感受!我们酒店出行很方便,门口就是步行街及地铁水湾站C出口和公交站台,距离海上世界步行不足十分钟,酒店附近有很多特色小吃,酒店旁边就是超市,步行街,购物逛街都很方便!入住期间有任何问题可以致电到前台,我们会第一时间解决问题,卡罗倡导的是邻里服务,让每一位客人都能感受,离家千里,温暖在心,在这里我们待每一位客人如同家人,期待您的再次光临!

8/10 Good

Nob, Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で過ごしやすいホテル。安いアパートメントホテルにま泊まったが、格段に素晴らしい。ホテル周辺も食堂、コンビニが多数ある。夜は2階のテラスが自由に使える。 朝食は、品数は十分ではないが、外の食堂でで麺を1品だけ食べるよりは、静かにゆったり食べられる。
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
雖然㨂左是無煙房但仍嗅到煙味,我對氣味較敏感,無窗房應該在我下訂前應說明,房間清潔度一般及房間太少燈光,太暗,無窗房應該加強光綫,感覺太壓迫
Stayed 2 nights in Nov 2019

4/10 Poor

wong, Hong Kong

Travelled with group
Disliked: Staff & service, amenities
我已是expedia顧客多年,這是第一次不滿。 入住登記時,該職員竟詐稱未能網上付款,要求現場支付。 堅持10分鐘,另一位職員看不過,主動幫忙,才說已收費用。 令人感到欺詐要錢,希望留意該從業員操守,是否有影響 旅客在網站訂房的信心。
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2019

6/10 Okay

Gabrielle

Liked: Cleanliness, staff & service
Oui, mais
L'hôtel en lui-même n'est pas luxueux mais confortable et il ne manque rien dans la chambre, même si elle n'est vraiment pas grande. Il faut absolument savoir pour ceux qui cherchent un hôtel dans les environs de l'aéroport de Hong Kong, que cet hôtel est situé en Chine et qu'il faut donc passer la frontière, faire un visa, trouver un taxi, etc. Je regrette en effet qu'hotel.com ne me l'ait pas précisé lors de ma réservation alors que je précisais vouloir passer une nuit d'escale entre 2 avions.
Stayed 1 night in Jun 2019
Response from 131 on 8 Jun 2019
We are very sorry for the inconvenience. The hotel address will be introduced in advance. It may not be very obvious on the website. Thank you for your feedback to the hotel. We will pay attention to this matter and avoid the same problem in other choices. We look forward to your next visit.

8/10 Good

ON, 深圳

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, good, 15 minutes walk from mtr, a little bit small
Stayed 1 night in May 2019
Response from 131 on 6 Jun 2019
Thank you very much for your feedback. You can choose other rooms next time. The hotel also has breakfast. It's very good. I look forward to your next visit.

6/10 Okay

いえめん

最低限の宿泊を追求したホテルだと思います。窓がない部屋はあまり長居したくない。
Stayed 1 night in May 2019
Response from 131 on 6 Jun 2019
申し訳ございません、客室の設備が不便なので、今度は他の部屋を選ぶことができます。もっといいチェックイン体験をしてほしいです。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from 131 on 6 Jun 2019
Thank for your feedback,Look forward to see you again.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
蛇口に用があるなら。無いなら同じ系列の老街の店舗のがいい。
地下鉄まで少しありますが、シェア自転車に乗れるなら問題なし。窓のない部屋が多いので、圧迫感はありますが、設備も清掃も中国のホテルとしては平均的です。日本の感覚だと満足できないでしょう。
Stayed 1 night in Mar 2019
Response from 131 on 25 Mar 2019
Distinguished guests:thank you for taking the time to sincerely comment on the hotel and check in reedback,welcome your next visit!

8/10 Good

fink-errera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from yu on 27 Dec 2018
thanks for your staying.Look forward to see you again.

8/10 Good

アラン, 日本兵庫

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蛇口港に近いホテル
最寄りの駅から歩いて5分、ちょっと分かりにくいけれど近くには飲食店が多く蛇口港まで近いので香港に移動する前の日は必ずここに宿泊します。感じのいいホテルで外国人も多く宿泊します、
Stayed 1 night in Jun 2018
Response from yu on 13 Jun 2018
カロホテルに対する評価を非常に感謝しております。またお会いできますように!

8/10 Good

アラン, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
気持ちのいいホテル
蛇口港駅からフェリーで香港に行く時は必ず利用します。部屋に窓は無いですが綺麗で従業員の対応も良く気持ち良く過ごせます。最寄り駅からは少し分かりにくいですので事前に場所をしっかりと調べる必要があります。
Stayed 1 night in May 2018
Response from yu on 17 May 2018
お客様、こんにちは。 旅行中にcolour innをお選びいただき、申し訳ありませんが、ホテルの場所を探すのに不便をおかけして申し訳ありません。次の宿泊先に連絡して、お客様の交通手段がホテルに到着して、次回の宿泊を楽しみにすることをお勧めします。 楽しい旅をお祈りします。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
不錯的精品酒店
便宜而有格調的精品酒店 附近有不少餐館
Response from yu on 5 Apr 2018
亲,感谢您的夸奖,热情服务是我们必备的素质,我们只为给您提供一个好的休息环境,希望您能满意我们卡罗的一切,既然如此满意,我们下一次卡罗再见好吗

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
The hotel in local area
This hotel is located between two stations, takes 10 mins by walk. You might feel little far if you have heavy bags or suitcases. I chose the room has window, but the room was still little small for two people. There was no bathtub, only shower and toilet. The bed was too old and not enough clean overall. However the hotel staff was very nice to us and there were many local restaurants outside of the hotel. You can try inexpensive local food anytime.
Response from yu on 3 Apr 2018
Dear guests: hello! Thank you for staying at colour inn. We sincerely hope that the guests staying in the store can feel our heart, we will continue to work hard to provide thoughtful and considerate service, to create a comfortable and warm atmosphere, looking forward to your visit again

8/10 Good

Tsz Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Tsz Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境不俗,價錢相宜。要注意不要過了退房時間(中午1200前),有可能徵收附加費
Stayed 1 night in Feb 2018
Response from yu on 26 Feb 2018
感谢您与我们分享宝贵意见。期待您下次依然选择colour inn。

6/10 Okay

katie, 香港

Liked: Cleanliness
Disliked: Property conditions & facilities
附近多商鋪逛
沖涼的花灑洗頭不好洗!不能拉下來! 又太高!有小孩的沒法跟仔沖涼.辛苦! 小架也沒有..想放私人洗澡產品也沒有!
Stayed 1 night in Dec 2017
Response from yu on 3 Jan 2018
您好,感谢您的入住与点评。非常抱歉为您带来不便,我们会逐渐提升入住服务,希望您下次入住有更好的入住体验。祝您生活愉快。

6/10 Okay

ally, 深圳

Liked: Staff & service
Disliked: Cleanliness, room comfort
雖有些不滿意但夠便宜,除非訂沒房間才有可能再選擇入住 若要去澳門的旅客可以考慮,但離地鐵還是有點距離
Stayed 2 nights in Nov 2017
Response from yu on 17 Nov 2017
您好,非常感谢您的反馈,针对您提出的卫生问题,我们会尽快核实并改善,期待您下次入住。

8/10 Good

Verified traveller

Stayed 1 night in Oct 2017
尊敬的宾客:您好!非常感谢您选择卡罗精品酒店。您的满意是我们最大的荣幸,我们会不断提升,争取为每位宾客提供最优质舒适的住宿环境。卡罗全体员工衷心期待您的再次光临

6/10 Okay

Verified traveller

Disliked: Cleanliness
房間雖細, 但都舒適
酒店一般, 房間較細, 但以價格來說, 已是很好了, 平價酒店就是不能要求太多. 附近很多食肆, 步行至海上世界大約15-20分鐘, 算是十分方便.
Stayed 1 night in Sep 2017
尊敬的宾客:您好!非常感谢您选择卡罗精品酒店。您的满意是我们最大的荣幸,我们会不断提升,争取为每位宾客提供最优质舒适的住宿环境。卡罗全体员工衷心期待您的再次光临

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
deposit
I deposited 300RMB. But the hotel gave me back only 80RMB
Stayed 1 night in Aug 2017
Response from Mr yu on 13 Oct 2017
Hello, how much is the room rate for prepaid to the website

8/10 Good

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房中冷氣機滴水 其他都還可以
Stayed 1 night in Aug 2017
“温馨精致,简约时尚”。有种惦记,疏淡却很甘甜;有种问候,平常却很温暖;真诚问候,健康平安,幸福快乐!感谢您对卡罗精品酒店的选择与信任,卡罗精品酒店衷心欢迎您再次光临!

10/10 Excellent

Beer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 นาทีสู่รถไฟฟ้า
ห้องพักสะอาด พนักงานบริการดี ขนาดกระทัดรัด มีอุปกรณ์อำนวยความสะดวกครบ โดยรวมชอบครับ มนราคาประหยัด
Stayed 2 nights in Jun 2017
Response from 小罗 on 25 Jun 2017
Dear Guest,thank you very much for your comments,we will do better,let you have a better experience;look forward to your visit again,thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
尊敬的宾客,感谢您的入住和点评。您的认可将激励我们不断努力提高,这也是我们员工最大的骄傲,因此,您的反馈对我们而言很重要。我们期待着您的再次光临,祝您工作顺利!

6/10 Okay

ongbkk, Bangkok

ใกล้สถานที่ท่องเที่ยว เดินทางสะดวกสบาย ใกล้รถไฟฟ้า
ใกล้สถานที่ท่องเที่ยว เดินทางสะดวกสบาย ใกล้รถไฟฟ้า
Response from 小罗 on 17 May 2017
尊敬的客人,非常感谢您的入住与点评;我们将不断完善服务与管理,为您下次入住带来更好的入住体验,期待您的再次光临,谢谢!

8/10 Good

アラン, 兵庫

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
比較的賑やかな地域にあるホテル
呱々のホテルは2回目です。地下鉄駅から徒歩圏内であることまた清潔で静かなホテルであること、また香港に行くにも非常に便利なロケーションです。観光客向けのエリアではありませんがなぜか町には西洋人が多く洒落たバーも数件あり西洋人でいっぱいです。
Response from sky on 27 Feb 2017
尊敬的宾客,感谢您的入住并分享您的入住感受,非常感谢您对我们酒店的支持!您的满意就是对我们最好的肯定与激励。很荣幸能够为您服务,我们的服务人员都经过专业培训,目的是希望给每位宾客营造一个美丽的入住心情,我们会继续努力,为您更好的营造干净舒适的入住环境。卡罗酒店蛇口店位于蛇口闹市商圈,东临蛇口东角头地铁站,西临蛇口水湾地铁站,两侧皆临步行街,正对面大型停车场,周边有人人乐商超和各种特色小吃,我们的营养自助早餐也比较丰富不容错过。非常感谢您的极力推荐!期待您的再次光临,卡罗精品酒店全体员工祝您生活愉快,万事如意!

8/10 Good

アラン, 兵庫県

Liked: Cleanliness, staff & service, property conditions & facilities
清潔でスタッフの対応のいいホテル
地下鉄の駅からホテルまで歩いて5分位の便利なところにありますが正確な地図を準備して無いと辿りつけません。私も迷ってホテルに電話して迎えに来てもらいました。私は中国語が少しできたので電話できましたが言葉ができないとたぶん辿りつけなかったでしょう。インターネット上に示された地図は結構不正確なのできちんと細かく表した物が必要です。ホテルの部屋はとても綺麗でスタッフの対応もとても良いです。またホテル周りにはいろんな店があってとても便利なところです。ただ残念だったのは部屋に窓がなかったことです。それ以外は満点でした。
Response from sky on 25 Feb 2017
尊敬的宾客:您好!感谢您选择卡罗精品酒店。卡罗精品酒店秉承“Less is more”的设计理念装修建造。让艺术融入生活,让品质赢得客户,是我们的追求。因此,酒店无论是空间、家私,还是摆件和鲜花,无不简约精致,独具匠心。而干净的卫生,酒店每位员工都热情周到温馨体贴的服务,是我们赢得客人回头的最简单却最有力的武器,是我们根本的经营理念。感谢您对我们的鼓励,希望您再次光临,谢谢您!

10/10 Excellent

KA YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便整潔又便宜的酒店
這是我第二次入住這間酒店,地點方便,房間清潔及舒適,價錢超值,值得再次入住!
Response from General Manager on 4 Feb 2017
尊敬的宾客,感谢您的入住和满分点评。您的认可将激励我们不断努力提高,这也是我们员工最大的骄傲,因此,您的反馈对我们而言很重要。我们期待着您的再次光临。祝您:工作顺利,幸福健康! “温馨精致,简约时尚”。有种惦记,疏淡却很甘甜;有种问候,平常却很温暖;真诚问候,健康平安,幸福快乐!感谢您对卡罗精品酒店的选择与信任,卡罗精品酒店衷心欢迎您再次光临!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超值整潔的酒店
價錢超值,整潔舒服,服務員態度很好!
Response from General Manager on 12 Mar 2017
亲,非常感谢您的点评与推荐,小罗倍感欣慰,希望能给您下次入住带来更好的体验;蛇口卡罗酒店不仅服务好,其他设施设备也比较齐全,还有自助洗衣房,洗涤和烘干第二天早上就可以送至您房间,非常方便,还有自助营养早餐,有30多个品种供您选择,下次入住不要错过哦!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service