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Reviews of CM Plus Service Apartment Shenzhen Taige

4.5 out of 5
CM Plus Service Apartment Shenzhen Taige
No. 1033 Nanhai Road, Shekou, Nanshan, Shenzhen

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 96 reviews" "
Rating 8 - Good. 33 out of 96 reviews" "
Rating 6 - Okay. 13 out of 96 reviews" "
Rating 4 - Poor. 3 out of 96 reviews" "
Rating 2 - Terrible. 0 out of 96 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, room comfort
Very comfortable and quiet. Love this place!
Stayed 1 night in May 2021

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Room comfort
Great location but property getting run down
I have stayed at this property before when it was called Fraser Suites. It seems like the quality has gone down. The room that I was in was not in very good condition and it was freezing cold. The breakfast was just okay - not as good as it used to be. I spoke to someone at the front desk. They brought me a heater for the room but I was still cold all night. I was disappointed in the whole experience. Probably won't stay there again.
Stayed 1 night in Dec 2020
Response from Billy on 3 Mar 2021
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future，deeply sorry for your package issue, we will review our work procedure,Thank you. Best regards, Billy Liu General Manager CM+Serviced Apartment

8/10 Good

Melissa

Liked: Cleanliness, room comfort
Super friendly
Super friendly girl at check-in!
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is the third time staying at Fraser Place. I can’t say enough good things about the staff there. They are excellent! The accommodations are also very good. I will keep coming back for sure.
Stayed 14 nights in Nov 2020

8/10 Good

Ching

Liked: Cleanliness, room comfort
Very nice, will come again
Very nice apartment, very helpful staff, reception Tom Liu is great.
Stayed 1 night in Oct 2020

8/10 Good

Tord

Business traveller
Liked: Cleanliness, room comfort
Decent hotel
Decent hotel compared to cost. Good breakfast. Good location.
Stayed 6 nights in Sep 2020
Response from Billy Liu General Manager Fraser Place, shekou on 25 Sept 2020
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future，deeply sorry for your package issue, we will review our work procedure,Thank you. Best regards, Billy Liu General Manager Fraser Place, shekou

10/10 Excellent

Lisa, Huizhou, China

Liked: Cleanliness, amenities
I recently stayed at the Ascott and while the people there were friendly and the shower was nicer, Fraser Place is superior in all other aspects. Friendly and helpful staff, delicious breakfast is a mix of Western and Chinese, the furniture, including the bed is very comfortable, which is incredibly important, as someone accustomed to softer beds than one can normally find in China.
Stayed 2 nights in Jul 2020
Response from Billy Liu General Manager Fraser Place, shekou on 28 Jul 2020
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

10/10 Excellent

jorgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ndsen
great value, superfriendly staff! Fantastic location! we will be back.
Stayed 2 nights in Jan 2020

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Billy Liu General Manager Fraser Place, shekou on 7 Nov 2019
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

10/10 Excellent

Lisa, China

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly accommodating staff, very comfortable bed, which seems to be rare in China, good food at breakfast.
Stayed 1 night in Sep 2019
Response from Billy Liu General Manager Fraser Place, shekou on 16 Sept 2019
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

YUET MEI SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Apartment
It is a tidy and comfortable services apartment. The front desk staff is very nice and helpful. location is nearby Sea World, furthermore, it's quite quiet and let the ppl cosy.
Stayed 1 night in Jun 2019
Response from Billy Liu General Manager on 1 Aug 2019
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

6/10 Okay

Verified traveller

Business traveller
Staff were helpful and the room was always clean but I think it is a little dated and the WiFi was awful in my room.
Stayed 4 nights in May 2019
Response from Billy Liu General Manager Fraser Place, shekou on 8 Jun 2019
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Thanks for Breakfast advise, Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from Billy Liu General Manager Fraser Place, shekou on 15 Apr 2019
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2019
Response from Billy Liu General Manager on 28 Jan 2019
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

6/10 Okay

Verified traveller

Business traveller
Location was good. Access not good. Facilities normal and restaurant poor
Stayed 1 night in Dec 2018
Response from Billy Liu General Manager Fraser Place, shekou on 21 Jan 2019
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shenzhen Port accomadation
Clean and comfortable apartment, well situated in Shekou, easy walking distance of everything in town, staff very good and helpful, property needs a lick of paint
Stayed 1 night in Nov 2018
Response from Billy Liu General Manager Fraser Place, shekou on 21 Jan 2019
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Good stay at Fraser Place Shekou
Clean and comfortable nice size apartments, outside of the buildings need a lick of paint, situated ideally to walk around Shekou, Staff very helpful and overall was good value for the money, would stay again (Taxi tip ) show the driver the card for the hotel as many of them do not speak English
Stayed 1 night in Dec 2018
Response from Billy Liu General Manager Fraser Place, shekou on 21 Jan 2019
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

4/10 Poor

Lewis

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs Renovation
Property running down. Mildew and mold smell permeating rooms and hallways. Had to change from modern room with good view to old fashioned one over parking lot to get away from the bad smell. Hard beds. Slow internet.
Stayed 6 nights in Nov 2018
Response from Billy Liu General Manager Fraser Place, shekou on 21 Jan 2019
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

10/10 Excellent

Verified traveller

Stayed 16 nights in Nov 2018
Response from Billy Liu General Manager Fraser Place, shekou on 21 Jan 2019
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Sep 2018

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, room comfort
Good home away from home
the property is a little tired, and breakfast was very crowded although the food quality was good with a good assortment of dishes. Our apartment was larger than expected with great views of the shekou area. Well equipped.
Stayed 1 night in Sep 2018

10/10 Excellent

Antonio, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if you would rather feel like you are in an apartment vs. a hotel. The place is an Expat serviced apartment complex, so many foreigners and families here (if you don't like kids you should look for another place). They have a great outdoor pool and nice gym. Great breakfast as well.
Stayed 3 nights in Aug 2018

10/10 Excellent

Branko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room, good breakfast.
Stayed 1 night in Jun 2018

6/10 Okay

Tamas , Los Angeles

Liked: Staff & service
This place smells
They were renovating the outside of the building. I would wake up in the morning with workers talking outside my window. I couldn’t use my patio because they were painting all week. Lobby and hallways smell bad.
Stayed 10 nights in Apr 2018

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Shenzhen
For the business traveller that is fed up with staying in yet another hotel. Try the Fraser Place - it provides a far more home from home experience. Comfortable, clean and in a quiet area of Shenzhen but convenient. Highly recommended.
Stayed 1 night in Dec 2017

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
good for families with lots of kids.
Old looking furniture and in need of Tody up. However, it's clean with large spacious rooms and convenient for Seaworld which has many bars and restaurants. apartment facilities are very good. Pity there is construction going on right below some of the apartments as don't stop work until midnight and even then some of the trucks continue working.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Shekou Location
Great Location. Walking distance to the Sea World Centre area. 5 min taxi ride to the Ferry Terminal. The subway construction was not as bad and loud as I was warned it would be, which is a good thing. The only negative is that they closed the pool for the 'cold' season. For most Westerners, Shenzhen in November is still very warm. It would have been nice to have been able to use the pool. The complimentary breakfast each morning was very plentiful.
Stayed 7 nights in Nov 2017

8/10 Good

Jaman, NC, USA

Liked: Staff & service, room comfort
Nice place that is showing its age.
Fraser is in a great location. Close to the action without the noise. Hotel staff was very helpful. While closed during the "winter", the pool is beautiful. My complaint is in the condition of the room. Nicks and dings everywhere. Its just showing its age. Also, visible footprints on the floor and mold on the shower head. I'd stay again, but will also look elsewhere.
Stayed 2 nights in Nov 2017

10/10 Excellent

Joey, Shenzhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Seaworld and the Shekou tourist areas.
Very enjoyable stay. Prompt roomservice, delicious menu and a supremely comfortable bed. Waking distance to all restaurants and bars of the Seaworld area and only 10 mins walk from the SZ Metro. Would absolutely stay here again!!
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
편안한 숙박시설
가족단위로 심천여행을 준비한다면 집처럼 편안하게 이용할 수 있는 곳이네요. 시설도 괜찮았고 직원들도 친절하여 잘 있다가 왔습니다.
Stayed 7 nights in Dec 2021

10/10 Excellent

LAP FO

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2021
Response from Billy on 3 Mar 2021
尊敬的住客， 感谢您在白忙之中和我们分享您的住宿体验。 您的反馈已经和我们管理团队分享了，我们会一如既往的加倍努力工作保证良好的服务质量。期待您的下次光临。 祝商祺。 刘可 总经理 深圳泰格壹棠服务公寓

8/10 Good

MARK

Business traveller
Liked: Cleanliness, room comfort
Stayed 26 nights in Aug 2020

10/10 Excellent

YU RIM

Business traveller
Liked: Cleanliness, room comfort
Stayed 26 nights in Aug 2020
Response from Billy Liu General Manager Fraser Place, shekou on 25 Sept 2020
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future，deeply sorry for your package issue, we will review our work procedure,Thank you. Best regards, Billy Liu General Manager Fraser Place, shekou

10/10 Excellent

HYUNCHUL

Business traveller
Liked: Cleanliness, room comfort
출장자들, 장기 투숙자들에게 좋습니다.
출장... 특히 장기 출장이면 매우 추천합니다. 시설이 최신식은 아니지만 특별히 불편하지는 않습니다. 주위에 편의점도 있고, 큰 쇼핑몰도 있고, 지하철역도 멀지 않습니다.
Stayed 23 nights in Aug 2020
Response from Billy Liu General Manager Fraser Place, shekou on 7 Sept 2020
친애하는 손님, 당신이 바쁜 동안 우리와 함께 머물 주셔서 감사합니다. 귀하의 의견은 관리 팀과 공유되었으며, 항상 좋은 서비스 품질을 보장하기 위해 더 열심히 노력할 것입니다. 다음 방문을 기대합니다. 안부. Liu Ke 총괄 프레이저 플레이스 타이가 인터내셔널 아파트먼트

8/10 Good

SUNGPIL

Business traveller
Liked: Room comfort
Stayed 23 nights in Aug 2020
Response from Billy Liu General Manager Fraser Place, shekou on 7 Sept 2020
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

6/10 Okay

T

Business traveller
Liked: Cleanliness, room comfort
Stayed 23 nights in Aug 2020
Response from Billy Liu General Manager Fraser Place, shekou on 7 Sept 2020
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

10/10 Excellent

HYUNCHUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장자에게도 좋네요.
근처에 편의점도 있고 조용해서 좋습니다. 지하철역도 멀지 않구요.
Stayed 3 nights in Jan 2020

8/10 Good

HON WAN VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Billy Liu General Manager Fraser Place, shekou on 24 Dec 2019
尊敬的住客， 感谢您在白忙之中和我们分享您的住宿体验。 您的反馈已经和我们管理团队分享了，我们会一如既往的加倍努力工作保证良好的服务质量。期待您的下次光临。 祝商祺。 刘可 总经理 辉盛坊泰格国际公寓

10/10 Excellent

yuyu, 東京

Business traveller, Travelled with group
Liked: Cleanliness, amenities
1年ぶりに宿泊、フロントが知らない人で、以前と同じ料金なのに以前よりも大きくレベルダウンした部屋を頑なに行けという。結局、以前から知っていたフロントが出てきて上層階の以前と同じいい部屋を紹介してくれた。助かった！というより新しいフロントはひどい！施設は相変わらず完璧な素晴らしさ！
Stayed 3 nights in Dec 2019
Response from Billy Liu General Manager Fraser Place, shekou on 24 Dec 2019
親愛なるゲスト、あなたが忙しい間に私達とあなたの滞在を共有していただきありがとうございます。 お客様のフィードバックは管理チームと共有されており、いつものように、良好なサービス品質を確保するための努力を倍加します。 次の訪問を楽しみにしています。 よろしく。 フレイザープレイスタイガインターナショナルアパートメントゼネラルマネージャーLiu Ke

10/10 Excellent

CHIHAO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒適，房間都很大
Stayed 3 nights in Nov 2019
Response from Billy Liu General Manager Fraser Place, shekou on 10 Dec 2019
尊敬的住客， 感谢您在白忙之中和我们分享您的住宿体验。 您的满意是我们的动力，我们会一如既往的加倍努力工作保证良好的服务质量。期待您的下次光临。 祝商祺。 刘可 总经理 辉盛坊泰格国际公寓

8/10 Good

MINHO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿
최고임
Stayed 2 nights in Aug 2019
Response from Billy Liu General Manager Fraser Place, shekou on 10 Dec 2019
친애하는 손님, 당신이 바쁜 동안 우리와 함께 머물 주셔서 감사합니다. 당신의 만족은 우리의 동기 부여이며, 우리는 항상 그렇듯이 좋은 서비스 품질을 보장하기 위해 우리의 노력을 배가 할 것입니다. 다음 방문을 기대합니다. 안부. Liu Ke 총괄 프레이저 플레이스 타이가 인터내셔널 아파트먼트

10/10 Excellent

MING YAN ANITA

Stayed 1 night in Nov 2019

8/10 Good

Hogyeong

Stayed 6 nights in Oct 2019

10/10 Excellent

Youngsang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Billy Liu General Manager Fraser Place, shekou on 7 Nov 2019
Dear guest, your point of view is very important to us and we would absolutely see your suggestion as one of those valuable comments on line from our guests. Thank you for writing this review and welcome you back anytime in future.Billy Liu General Manager Fraser Place, shekou

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントデスクの対応は非常に親切で好感を持てました。朝食サービス及びレストランの充実が上がれば更に良いと思います。
Stayed 3 nights in Oct 2019

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Billy Liu General Manager Fraser Place, shekou on 18 Oct 2019
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou

6/10 Okay

Verified traveller

Liked: Staff & service
老舊酒店
酒店設備很老舊，但員工服務很好！
Stayed 2 nights in Oct 2019
Response from Billy Liu General Manager Fraser Place, shekou on 10 Dec 2019
尊敬的住客， 感谢您在白忙之中和我们分享您的住宿体验。 您的满意是我们的动力，我们会一如既往的加倍努力工作保证良好的服务质量。期待您的下次光临。 祝商祺。 刘可 总经理 辉盛坊泰格国际公寓