Lobby
Check availability

Reviews of Best Western Shallotte / Ocean Isle Beach Hotel

2.5 out of 5
Best Western Shallotte / Ocean Isle Beach Hotel
360 Whiteville Rd, Shallotte, NC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 290 out of 419 reviews" "
Rating 8 - Good. 91 out of 419 reviews" "
Rating 6 - Okay. 21 out of 419 reviews" "
Rating 4 - Poor. 8 out of 419 reviews" "
Rating 2 - Terrible. 9 out of 419 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruthie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time here was short but it was wonderful! So clean and the staff is very friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Tierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Connie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly staff, everything was very smooth. Only downside was the size of the shower, if you get the room with the jetted tub the shower is VERY small!
Stayed 2 nights in Apr 2024

6/10 Okay

Annette, Augusta

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
The property has been recently updated. It was just down the road from everything we wanted to do. We stayed there two days two weeks ago and have already booked another trip and are staying there again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice places
Stayed 2 nights in Apr 2024

10/10 Excellent

JOANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic clean hotel for a one night stay. We were in town for 1 night for a race . nothing fancy but clean and quiet.
Stayed 1 night in Apr 2024

8/10 Good

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
Was fine. Beds were very comfortable
Stayed 1 night in Apr 2024

8/10 Good

Gustave

Travelled with family
Liked: Cleanliness, staff & service
Our room was “checked out” in the morning on the day we were planning to leave . We could not get back into the room after our breakfast because our room keys could not open the door anymore. We had to ask the house keeping maid to help us to open since they were right across the room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable,convenient property with excellent staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Luana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nicely updated. Halls have old carpeting. Rooms not quite soundproof. Staff was friendly and helpful. Common area very clean.
Stayed 1 night in Apr 2024

8/10 Good

Sharon

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy, Monroe

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. Room was nice.
Stayed 2 nights in Apr 2024

6/10 Okay

Daylin

Liked: Cleanliness
I didn’t like that the pool was closed
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca, Central City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one of the staff was friendly and helpful. Our TV stopped working and they offered to move our room and give us a discount. Only thing I could comment on improving was the carpet in the downstairs hallway. It was bunched up the entire length of the hall and a tripping hazard. Even so, I would definitely stay again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nice and peaceful, just what we needed. Sharon was training/assisting Sherry at check in. Both were welcoming and helpful. The lady attending to breakfast was very sweet as well. Everything was clean and working as it should be. There are plenty of food and shopping options nearby.
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Group in lobby with bottles of alcohol on table. Group outside with cases of beer. Never seen that in a hotel before.
Stayed 3 nights in Mar 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness
The property was very nice. Close to many areas we were interested.
Stayed 4 nights in Mar 2024

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very clean! We enjoyed our stay.
Stayed 2 nights in Feb 2024

8/10 Good

Ronald

Stayed 2 nights in Feb 2024

10/10 Excellent

Heather, Marshville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, felt safe, rooms clean and comfortable, and front desk staff very nice and helpful. Would stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was pleasant. The staff went well above to meet my needs and I was treated like family from the minute I walked in.I will recommend this to all my friends
Stayed 3 nights in Feb 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked two more nights. Nuff said:-)
Stayed 3 nights in Jan 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Jan 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel we have ever stayed at. Extremely kind and caring staff from the time we checked in until we checked out. Staff were very accommodating. Very clean. Continental Breakfast was always fresh and delicious with the sweetest staff there ever was. Honestly, we felt like home with family during our 3 night beach combing stay. We will definitely return!
Stayed 4 nights in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are 2 food establishments with access without getting on the highway.. Fuel is available across street.The staff was very friendly' The tv selections were not good..
Stayed 1 night in Jan 2024

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Everyone was so very nice and helpful. Room was clean and very nice.
Stayed 3 nights in Jan 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, friendly hotel
Hotel was clean and pleasant. Front desk staff were very friendly and accommodating. My experience was great and I would definitely stay here again!
Stayed 1 night in Dec 2023

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Carlyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Henrry

Stayed 1 night in Jan 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff was friendly and the room was spacious and clean
Stayed 1 night in Dec 2023

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ok. Front desk staff in the evening was very helpful, friendly, and knowledgeable about the area. The breakfast was ok but it’s included in the price - need more fresh fruit, the property was clean, clean room, clean bathroom & towels, clean bed linen - they have the zip mattress cover. It is right off the highway, basic hotel room, bathroom fit 2 at a time, just a standard hotel room. Good overall hotel. Didn’t like that the hotel room only had fluorescent lighting.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jack

Stayed 1 night in Nov 2023

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front counter personnel are very friendly and respectful, also the lady that takes care of the breakfast is very kind and lovely lady.
Stayed 4 nights in Oct 2023

8/10 Good

Selena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very clean and quiet. It was close to Route 130 and restaurants and shopping.
Stayed 3 nights in Oct 2023

8/10 Good

Albert James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay
The front desk crew were friendly and accommodating. The breakfast was amazing, the location was great for me and the cleaning crew were on top of everything, near as I could tell. The room was better than expected. The service was top notch and I will definitely repeat at this Best Western whenever I am in Shallotte.
Stayed 3 nights in Oct 2023

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night stay
compliments to the staff, friendly and helpful
Stayed 4 nights in Oct 2023

10/10 Excellent

Richard John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BW - great location and very clean.
Very well run facility. Rooms were comfortable and clean. Staff were courteous and helpful. Pool was warm and clean. Convenient location and generous amounts of parking.
Stayed 2 nights in Oct 2023

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful. The room and breakfast were awesome. Very very clean verywhere
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 3 nights in Sep 2023

10/10 Excellent

Shardae

Travelled with group
Liked: Cleanliness, staff & service, amenities
Upon walking through the door, we were greeted by a kind hostess. She seemed especially concerned with potentially spreading COVID and wore a mask and gloves while helping us. Ink pins at the desk were santized and separated from those used by other guests. The room was very clean and the staff were nice and considerate. Breakfast was absolutely DELICIOUS, served with fresh made waffles and whatever else one may fancy in the morning. Great stay!! Highly recommend
Stayed 1 night in Sep 2023

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service during check in.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Kari

Stayed 2 nights in Sep 2023