The unit was cute as can be, with a great view. Checking in was difficult. The "Office" was closed. I called but they never asked my name and kept saying I was in unit 2, but we could see there were people already in unit 2. I was told to wait 20 minutes and and they would be there to straighten things out. Finally, after a long time on the phone they asked my name and then finally said I was in unit 3 and the door was unlocked. There are no unit numbers on the rooms, there are unlighted signs out at the street, and it was dark. It was at 20 to 30 minutes in 35 degree weather waiting outside to get checked in. Once we were checked in, the room was very cold. We turned the heat on, and it heated the room fast, which was great, but it kept heating the room. The difference between too cold and being too hot was a 1 to 2 degree twist of the knob on this very old heater. We had to get up a couple of times during the night to turn the heater on, because we were cold and turn it off, because we were too hot. We won't stay there again, even though the unit was very nice and the view was great. Beverly's attitude really rubbed me the wrong way.