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Reviews of The Summit Hotel Seoul Dongdaemun

3.5 out of 5
The Summit Hotel Seoul Dongdaemun
198, Jangchungdan-ro, Jung-Gu, Seoul, Seoul

Reviews

8.2

Very good

Rating 10 - Excellent. 350 out of 1000 reviews" "
Rating 8 - Good. 473 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, amenities
Stayed 7 nights and room was clean and staff were courteous.
Stayed 7 nights in Mar 2024
Response from FRONT DESK on 3 May 2024
Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We're really grateful and appreciate you taking the time to share your good rating with us.I hope we have the chance to welcome you again soon.

4/10 Poor

Nicholas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location of the hotel is very good. Just a few minutes walk to the subway station. However facilities are old. My bathroom was leaking, one towel I got was stained with black marks like someone had stepped all over it in their shoes and internet was choppy to say the least.
Stayed 5 nights in Apr 2024
Response from FRONT DESK on 21 Apr 2024
Dear Nicholas. Regarding to the discomfort you have experienced with our service, please accept my sincere apologies. As our aim is only to treat every guest with utmost respect and care, we will make sure to improve our level of service that you expect and deserve. With warmest regards.

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s within walking distance to the train stations (green and orange line) and close to bus stops and the bus to Incheon Airport is right outside. It’s 18000KRW/pp to the airport by bus but so convenient not to schlep your luggage to the train, esp if you have a lot of luggage. The hotel is near lots of shopping! Migliore, Doota mall, aPM place and lots of street vendors in that area. You are right next to DDP. Food-wise, it’s only ok for me. Myeongdong is only 2 stations away. The rooms are clean, the cleaners are quick. The staff is friendly. Limited English but enough to get by. Reasonably priced accommodation. Clean. There’s a wow pass machine in the lobby. The area is relatively quiet compared to Myeondong and safe. I would stay here again.
Stayed 7 nights in Mar 2024
Response from FRONT DESK on 14 Apr 2024
Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We're really grateful and appreciate you taking the time to share your good rating with us.I hope we have the chance to welcome you again soon.

10/10 Excellent

Virginia

Travelled with family
Liked: Amenities
Nice staff and very clean room. Affordable price. Convenient going to and from incheon airport.
Stayed 6 nights in Mar 2024
Response from FRONT DESK on 5 Apr 2024
Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We're really grateful and appreciate you taking the time to share your good rating with us.I hope we have the chance to welcome you again soon.

8/10 Good

Hsin Kerng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good but a near to roadside a bit noisy
Stayed 5 nights in Mar 2024
Response from FRONT DESK on 8 Mar 2024
Warm greeting from The Summit Hotel Seoul.Thank you for staying with The Summit Hotel Seoul.Best regards

10/10 Excellent

ROLANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in South Korea
Amazing and will surely recommend
Stayed 4 nights in Jan 2024
Response from FRONT DESK on 10 Jan 2024
Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We're really grateful and appreciate you taking the time to share your good rating with us.I hope we have the chance to welcome you again soon.

10/10 Excellent

Novelito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from FRONT DESK on 10 Jan 2024
Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We're really grateful and appreciate you taking the time to share your good rating with us.I hope we have the chance to welcome you again soon.

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, staff was friendly. Convenient bus transportation to and from airport.
Response from FRONT DESK on 17 Nov 2023
Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We're really grateful and appreciate you taking the time to share your good rating with us.I hope we have the chance to welcome you again soon.

2/10 Terrible

Naranbaatar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from FRONT DESK on 28 Oct 2023
Dear Naranbaatar. Regarding to the discomfort you have experienced with our service, please accept my sincere apologies. As our aim is only to treat every guest with utmost respect and care, we will make sure to improve our level of service that you expect and deserve. With warmest regards.

10/10 Excellent

Yong jea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from FRONT DESK on 26 Oct 2023
안녕하십니까, 저희 써미트 호텔을 이용해 주셔서 진심으로 감사드립니다.고객님의 좋은 평점에 보답하고자, 더욱 나은 모습으로 찾아뵙겠습니다. 감사합니다.

8/10 Good

Jeewook

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from FRONT DESK on 20 Oct 2023
안녕하십니까, 저희 써미트 호텔을 이용해 주셔서 진심으로 감사드립니다.고객님의 좋은 평점에 보답하고자, 더욱 나은 모습으로 찾아뵙겠습니다. 감사합니다.

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Summit Hotel really deserves its name. Reasonable price for a comfortable room and facilities in close vicinity of Seoul City Center. I have already reported on the hotel a few months ago. Just to add a few words, I stayed in the hotel twice with a week traveling elsewhere in between. I forgot a tube of cosmetic in the room at the end of my first stay. I asked if it was found at arrival of my second stay, and was so positively surprised that they had kept it in the storage and were able to give it back to me! Congrats Summit Hotel!
Stayed 1 night in Sep 2023
Response from FRONT DESK on 12 Oct 2023
Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We're really grateful and appreciate you taking the time to share your good rating with us.I hope we have the chance to welcome you again soon.

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Close to a lot of shopping areas.
Stayed 3 nights in Sep 2023
Response from FRONT DESK on 9 Sept 2023
Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We're really grateful and appreciate you taking the time to share your good rating with us.I hope we have the chance to welcome you again soon.

10/10 Excellent

Matthew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Service was prompt and comprehensive. Nice rooms, appropriately priced in a location convenient to touring, shopping and transportation. Would book again.
Stayed 6 nights in Aug 2023
Response from FRONT DESK on 16 Aug 2023
Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We're really grateful and appreciate you taking the time to share your good rating with us.I hope we have the chance to welcome you again soon.

6/10 Okay

Hye yeon

Stayed 2 nights in Jul 2023
Response from FRONT DESK on 27 Jul 2023
안녕하십니까, 저희 써미트 호텔을 이용해 주셔서 진심으로 감사드립니다.고객님의 좋은 평점에 보답하고자, 더욱 나은 모습으로 찾아뵙겠습니다. 감사합니다.

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient, well-located, clean and comfortable hotel in the center of Seoul.
Stayed 2 nights in Jul 2023
Response from FRONT DESK on 10 Jul 2023
Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We're really grateful and appreciate you taking the time to share your good rating with us.I hope we have the chance to welcome you again soon.

10/10 Excellent

Mau Kin

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed. Clean and have house keeping everyday. Location quite good, easy to access.
Stayed 4 nights in Jun 2023
Response from FRONT DESK on 24 Jun 2023
Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We're really grateful and appreciate you taking the time to share your good rating with us.I hope we have the chance to welcome you again soon.

10/10 Excellent

Chad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at The Summit Hotel. It was so close to the Dongdaemun Design Plaza and subway station where we travel with the subway everyday. The staff helped us with confirmation of our DMZ tour which we loved. We also got help arranging transportation to the Incheon Airport with a comfortable taxi. We appreciate the hospitality and service from The Summit Hotel. Thank you very much!
Stayed 7 nights in Jun 2023
Response from FRONT DESK on 19 Jun 2023
Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We're really grateful and appreciate you taking the time to share your good rating with us.I hope we have the chance to welcome you again soon.

10/10 Excellent

daniel

Stayed 3 nights in May 2023
Response from FRONT DESK on 19 Jun 2023
Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We're really grateful and appreciate you taking the time to share your good rating with us.I hope we have the chance to welcome you again soon.

10/10 Excellent

Kenji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place. Lots of restaurants around. Uzbek community nearby which is very interesting! The shuttle bus to Incheon International departs in front of the hotel, but not sure how long to arrive. Highly recommended. I would stay again.
Stayed 2 nights in May 2023
Response from FRONT DESK on 11 May 2023
Warm greeting from The Summit Hotel Seoul.Thank you for staying with The Summit Hotel Seoul.Best regards

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for allowing me to stay
Hotel was clean, staff was friendly and always keeps the room tidy. Thank you!
Stayed 3 nights in Apr 2023
Response from FRONT DESK on 5 May 2023
Warm greeting from The Summit Hotel Seoul.Thank you for staying with The Summit Hotel Seoul.Best regards

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2023
Response from FRONT DESK on 4 May 2023
Warm greeting from the summit hotel seoul.Thank you for staying at our hotel!Best regards

4/10 Poor

HEIDI

Travelled with family
Liked: Staff & service
Stayed 9 nights in Feb 2023
Response from Front desk on 1 Mar 2023
고객님 안녕하십니까. 써미트호텔동대문 입니다. 저희 호텔에 투숙하시면서 불편을 드린 부분에 대하여 대단히 죄송합니다. 고객님의 소중한 의견 최대한 반영하여 더욱 나은 모습으로 찾아뵙겠습니다. 감사합니다

10/10 Excellent

Sung Hae, Hinton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the subway and shops and places of interests nearby. A very reasonable price for accommodation in the heart of Seoul. Will definitely recommend this place.
Response from Front desk on 14 Jan 2023
Warm greeting from the summit hotel seoul.Thank you for staying at our hotel!Best regards

8/10 Good

Mary Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022
Response from Front desk on 5 Jan 2023
Thank you for staying at our hotel!

8/10 Good

Hae Youn

Stayed 5 nights in Dec 2022
Response from Front desk on 26 Dec 2022
안녕하십니까. 저희 써미트호텔을 이용해 주셔서 감사합니다.

10/10 Excellent

Diana Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time staying here and couldn’t ask for more. Planning to stay again in January!
Response from Reservation on 30 Nov 2022
Thank you for staying at our hotel!

10/10 Excellent

???

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Nov 2022
Response from Reservation on 18 Nov 2022
Thank you for staying at our hotel!

10/10 Excellent

Sang Ah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and friendly. The location was great. If cleaness is your first priority, I would not recommand this place. I saw some molds in the bathroom, dust and the wall paper was off the wall.
Stayed 6 nights in Oct 2022
Response from Reservation on 2 Nov 2022
Thank you for staying at our hotel!

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Reservation on 27 Oct 2022
Thank you for staying at our hotel!

8/10 Good

Song

Liked: Cleanliness, staff & service
It was a good pleasure to stay in that hotel.
Stayed 2 nights in Oct 2022
Response from Reservation on 27 Oct 2022
Thank you for staying at our hotel!

10/10 Excellent

Diana Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in this hotel for 8 days, the staff are very helpful and the location is very convenient. There’s plenty of restaurants and convenience stores around here. The subway station is just 5 minutes away. Overall it is a very good stay! I’ll be back!
Stayed 1 night in Sep 2022
Response from Front desk staff Andy Kim on 13 Sept 2022
Dear Diana NicoleThank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul.We are very glad to know that you loved your stay with us and we appreciate your kind comment about our hotel.I hope we have the chance to welcome you again soon.Best Regards.

10/10 Excellent

Jeyleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect, the only problem is that it does not have a dryer and does not include breakfast due to Covid-19. Everything else is excellent and I recommend it. Just remember not to do laundry without asking if they've done the dryer.
Stayed 19 nights in Aug 2022
Response from Front desk staff Andy Kim on 9 Sept 2022
Dear Jeyleen Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul. We are very glad to know that you loved your stay with us and we appreciate your kind comment about our hotel.I hope we have the chance to welcome you again soon.Best Regards.

8/10 Good

Mimi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Front desk staff Andy Kim on 25 Aug 2022
고객님 안녕하십니까. 써미트호텔동대문 입니다. 저희 호텔에서 투숙해 주시고 만족해주시어 좋은 평점을 주심에 대단히 감사드립니다. 고객님의 성원에 보답하고자 더 나은 서비스로 보답하는 써미트호텔동대문이 되겠습니다.

10/10 Excellent

HEIDE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Reservation on 12 Aug 2022
Thank you for staying at our hotel!

8/10 Good

CONAN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transit and good shopping
Stayed 3 nights in Jul 2022

10/10 Excellent

IL SU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022
Response from Front desk on 7 Jan 2023
Thank you for staying at our hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in May 2022
Response from Front desk staff Andy Kim on 28 Jul 2022
고객님 안녕하십니까. 써미트호텔동대문 입니다. 저희 호텔에서 투숙해 주시고 만족해주시어 좋은 평점을 주심에 대단히 감사드립니다. 고객님의 성원에 보답하고자 더 나은 서비스로 보답하는 써미트호텔동대문이 되겠습니다.

6/10 Okay

Suyeon

Stayed 1 night in Jul 2022
Response from Front desk staff Andy Kim on 25 Jul 2022
고객님 안녕하십니까. 써미트호텔동대문 입니다. 저희 호텔에 투숙하시면서 불편을 드린 부분에 대하여 대단히 죄송합니다. 투숙시 불편한 점이 있으실경우 프론트데스크에 말씀해주시면 최대한 편안한 투숙이 되실 수 있도록 도와드리겠습니다.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and practical hotel, rooms side is decent. Shower is good too with complimentary water included. Staff is helpful to talk to taxi driver when my kid lost a bag. 7-8mins walk to nearest station Will come back again
Stayed 2 nights in Jun 2022
Response from Front desk staff Andy Kim on 26 Jun 2022
Dear Michael Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul. We are very glad to know that you loved your stay with us and we appreciate your kind comment about our hotel. I hope we have the chance to welcome you again soon.

10/10 Excellent

DEKHANBAYEV

Stayed 1 night in May 2022
Response from Front desk staff Andy Kim on 26 Jun 2022
Dear DEKHANBAYEV Thank you very much for choosing The Summit Hotel Seoul Dongdaemun for your trip to Seoul. We are very glad to know that you loved your stay with us and we appreciate your kind good rating about our hotel. I hope we have the chance to welcome you again soon.

2/10 Terrible

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
Raised the price at check in despite the price paid online via Travelocity. The fee increased 50$
Stayed 2 nights in Apr 2022
Response from Front desk staff Andy Kim on 27 Jun 2022
Dear Loretta Thank you for staying with us and for taking the time to share your review. When you booked our hotel on the Expedia site, you chose to pay as soon as you arrived at the hotel. So when you make a reservation on the website, you entered your credit card number only for warranty purposes, and when you arrive at the hotel and make on-site payment, it may be applied differently from the card commission rate when you made a reservation. Should you need further assistance, do not hesitate to contact us. Thank you.

10/10 Excellent

Marcos

Stayed 1 night in Mar 2022

6/10 Okay

Gunwon

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Our NOT so merry stay.
Parking was not guaranteed since the space was too small. People were soooo loud and rooms are not sound proof. You can hear your next door neighbor’s “affairs”. People were having parties and didn’t observe the restrictions. When we let the front disk know about the noise, they don’t seem to care to handle the issues. Like it’s your own fault if you can’t sleep because other people are having parties in their rooms. The sheets were clean but the shelves and tops were dusty and the rooms were too small (booked several rooms for family and colleagues).
Stayed 3 nights in Dec 2021
Response from SUMMIT HOTEL on 8 Jan 2022
Thank you for staying with us. SUMMIT HOTEL has a small parking space and 10,000won per night. We will share your comment with our team to provide better service to our customer. We hope to see you again. Thank you.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The hotel was very clean and comfy able to stay in.
Stayed 1 night in Nov 2021
Response from Reservation on 1 Dec 2021
Thank you for staying with us. We hope to see you again next time!! Thank you & Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, reasonable price, on limousine bus route
Stayed 2 nights in Feb 2020
Response from Verony Kim on 26 Feb 2020
We are also very pleased to hear that you enjoyed your visit to the Summit Hotel. We hope to see you more often and thank you once again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel airport shuttle right out the door staff was friendly and helpful
Stayed 2 nights in Jan 2020
Response from Verony Kim on 26 Feb 2020
Thank you for taking the time to give us marks about your experience . We hope your next visit will be as pleasant as the previous one. Thank you very much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Mark, Waimea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully modest hotel that is perfectly located near the Seoul Design Center, and many other attractions.
Stayed 3 nights in Dec 2019
Response from Verony Kim on 19 Jan 2020
Thank you for taking the time to give us marks about your experience . We hope your next visit will be as pleasant as the previous one. Thank you very much.